Privacy Policy

Last updated: November 7, 2025

Welcome to CastFox ("we," "us," "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at https://www.castfox.net and any related services, applications, or tools (the "Services"). By accessing or using CastFox, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect the following types of information:

A. Information You Provide to Us

  • Account Information: name, email address, password, and organization details.
  • Billing Data: payments are processed by Stripe; we do not store full card details.
  • Contact Requests: your name, email, and message content.

B. Automatically Collected Information

  • Usage Data: pages viewed, queries, referring URLs, browser/device, access times.
  • Cookies & Tracking: used for functionality, analytics, and personalization.
  • Analytics: tools like Google Analytics (see "Your Choices" to opt out).

C. Data from Third-Party Integrations

If you connect integrations (e.g., podcast APIs, marketing platforms), we may receive limited information per their privacy policies.

2. How We Use Your Information

  • Operate, maintain, and improve the CastFox platform.
  • Provide recommendations and analytics results.
  • Process transactions and manage subscriptions.
  • Communicate with you (support, updates, promotions).
  • Ensure security and prevent fraud/abuse.
  • Comply with legal obligations and enforce our Terms.

3. How We Share Information

We do not sell your personal information.

  • Service Providers: e.g., Stripe, analytics, cloud hosting—under contract and only as needed.
  • Legal: when required by law or valid process.
  • Business Transfers: during mergers/acquisitions, under similar protections.
  • Aggregated Data: anonymized insights that can't identify you.

4. Data Retention

We retain personal data while your account is active or as needed to provide Services.

5. Your Rights and Choices

Depending on your location (EEA, UK, California), you may:

  • Access, correct, or delete personal data.
  • Object to or restrict processing.
  • Request portability.
  • Withdraw consent for optional communications.

Contact: privacy@castfox.net

Cookie Choices

You can manage/disable cookies in your browser. Some features may not work without them.

6. International Data Transfers

Data may be processed in countries where we and our providers operate (including the U.S.). We use standard contractual clauses and industry safeguards where applicable.

7. Security

We use administrative, technical, and physical safeguards. No method is 100% secure.

8. Children's Privacy

Not intended for children under 16. If we learn we collected a child's data, we'll delete it.

9. Links to Other Websites

We're not responsible for third-party sites' content or privacy practices.

10. Updates to This Policy

We may update this policy and will post the new "Last Updated" date above.

11. Disclaimers

Audience metrics, analytics insights, and other podcast-related statistics displayed on CastFox are computed or retrieved from third-party APIs and data sources. While we strive to provide accurate and current information, CastFox makes no representations or warranties regarding the accuracy, completeness, or reliability of such data. You acknowledge that these figures are provided for informational purposes only and should not be relied upon for legal, commercial, or financial decisions.

12. Contact Us

CastFox Privacy Team
Email: privacy@castfox.net
Website: https://www.castfox.net