He Ran the World’s Biggest Payment Processor; Now He’s Taking on Social Security | Frank Bisignano
From American Thought Leaders by The Epoch Times
March 28, 2026 · 42 min
About this episode
Frank Bisignano discusses his role in transforming the Social Security Administration and the IRS.
In this episode, I’m sitting down with Frank Bisignano, who oversees not one, but two of America’s most consequential institutions: the Social Security Administration (SSA) and the Internal Revenue Service (IRS). Before stepping into government, he built a career at the very top of finance as the youngest senior vice president in American Express history at just 25, co-COO of JPMorgan Chase, and CEO of the fintech company Fiserv. Now, he’s taking on a different kind of challenge: bringing, in his words, “accuracy” to massive federal agencies that impact every American. He’s cleaning up records—including moving records of 12.4 million people aged 120 and over into the Social Security Administration’s Death Master File—and digitizing records to streamline systems. “There wasn’t really a routine to reconcile data. ... It wasn’t that people who weren’t alive any longer were getting paid social security. It was that there was a live social security number which could be used throughout the whole system,” Bisignano said. How is he transforming these agencies? What new benefits are there in this year’s tax season? How are the newly rolled out “Trump accounts” doing? And will Social…
People in this episode
Host: unknown
Guest: Frank Bisignano
Topics covered
- payment processing
- social security
- government agencies
- finance
- data management
Keywords
- Frank Bisignano
- Social Security
- IRS
- data accuracy
- federal agencies
- tax season
- Trump accounts
Mentioned in this episode
Organizations: Social Security Administration, Internal Revenue Service, American Express, JPMorgan Chase, Fiserv, The Epoch Times
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