The Ambient AI Future - conversation with Tashfeen Mahmud

About this episode

Tashfeen Mahmud discusses the evolving role of technical writers in an AI-driven future.

Tashfeen Mahmud, senior technical writer at Samsung Research in Canada explains why curiosity is your best defense against technical aversion, and how to prepare for a future where technical writers are primarily AI trainers. 'Adapting to AI isn't like learning to cook from scratch. It’s like walking into a kitchen that already knows how to cook: it just needs a human to guide it through the process. Your new role is not to execute every step, but to orchestrate an AI that already possesses the technical capability.' '[...]that takes you to decide which AI solution should you even use? If you're a large company, it's likely you will want to build your own solution or you'll get into a very expensive, almost exclusive contract with some AI provider, let's say on ChatGPT Enterprise or something like that. But if you are a small team, then that means you will probably gravitate towards a hosted solution, like a lower tier chatGPT account or something like that, or Claude or something else. Or if you're kind of picky about security and control, you will probably try hosting your own smaller open source model and training that, basically getting it to be workable for your purposes.'

People in this episode

Guest: Tashfeen Mahmud

Topics covered

• AI training
• technical writing
• future of work
• curiosity in technology
• AI solutions
• technical aversion

Keywords

• AI
• technical writing
• curiosity
• ChatGPT
• AI trainers
• technology
• future of work

Mentioned in this episode

Organizations: Samsung Research

Products: ChatGPT Enterprise, chatGPT, Claude, open source model