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From 10 epsHosts
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Recent episodes
6.03 Accelerating Time to Customer Value
Feb 16, 2026
32m 30s
6.02 Customer Focus & The On-Boarding Process
Jan 30, 2025
25m 26s
6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™)
Jan 27, 2025
16m 56s
4.05 PS Investment in the Right Customers (Part 3: The Execution)
Dec 18, 2024
19m 37s
5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)
Dec 17, 2024
22m 27s
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Resolving iTunes ID\u2026 if this persists, the podcast may not be indexed on Apple Podcasts.
| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 2/16/26 | 6.03 Accelerating Time to Customer Value✨ | Customer SuccessTime to Value+3 | Justin Chappell | Asaph Advisors | — | Customer SuccessTime to Value+3 | — | 32m 30s | |
| 1/30/25 | 6.02 Customer Focus & The On-Boarding Process✨ | customer focuson-boarding process+4 | Tobias Kederer | Andersen Consulting | — | customer focuson-boarding+4 | — | 25m 26s | |
| 1/27/25 | 6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™)✨ | Annual Recurring RevenueServices as a Product+3 | Jens Harder | SitecoreAsaph Advisors | — | ARR ServicesSaaP+3 | — | 16m 56s | |
| 12/18/24 | 4.05 PS Investment in the Right Customers (Part 3: The Execution)✨ | investmentcustomer focus+3 | Matt Bolling | WorkivaAsaph Advisors Podcast | — | investmentcustomers+4 | — | 19m 37s | |
| 12/17/24 | 5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)✨ | Customer SuccessProfessional Services+4 | Charles Rattray | SecuronixSplunk+3 | — | Customer ExperienceProfessional Services+3 | — | 22m 27s | |
| 12/9/24 | 5.03 Enhancing Customer Success & Professional Services Collaboration & Integration (The Execution)✨ | Customer SuccessProfessional Services+3 | Charles Rattray | SecuronixSplunk+3 | — | Customer SuccessProfessional Services+3 | — | 20m 46s | |
| 11/25/24 | 5.02 Enhancing Customer Success & Professional Services Collaboration & Integration (The Implementation)✨ | Customer SuccessProfessional Services+3 | Charles Rattray | SecuronixSplunk+3 | — | Customer ExperienceProfessional Services+3 | — | 23m 42s | |
| 11/20/24 | 4.04 PS Investment in the Right Customers (Part 2: The Implementation)✨ | investmentcustomer focus+3 | Matt Bolling | WorkivaAsaph Advisors | — | investmentcustomers+3 | — | 20m 41s | |
| 11/18/24 | 5.01 Enhancing Customer Success & Professional Services Collaboration & Integration✨ | Customer SuccessProfessional Services+3 | Charles Rattray | SecuronixSplunk+3 | — | Customer SuccessProfessional Services+4 | — | 20m 52s | |
| 11/7/24 | 4.01 Insights on & Implications of Professional Services Contract Structures✨ | professional servicescontract structures+3 | Kevin Lobo | Analytics 8Asaph Advisors | — | professional servicescontract structures+3 | — | 27m 21s | |
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| 11/7/24 | 3.9 Valuing & Pricing SaaP(TM) Offerings | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 4m 31s | ||||||
| 10/21/24 | 2.8 Customer Success & The Post Go Live Journey | Listen in as Alpesh Patel shares his thoughts on Customer Success (CS) and the role CS should play in the Post Sales / Post Go-Live Customer Journey. Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance | 20m 06s | ||||||
| 10/15/24 | 3.7 Building Your SaaP(TM) Portfolio | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 2m 30s | ||||||
| 10/15/24 | 2.7 SaaP(TM) in Execution | In this episode, Rejo Mathew, VP of Professional Services @ RiverMeadow, joins us to discuss putting Services as a Product (SaaP™) into practice. When services organizations reply within an hour with a proposal, clients are 58% more likely to buy. Learn how Rejo and his team have put SaaP™ into practice – and can turn-around a: Quote in 5 minutesProposal in 10 minutesContract in 1 hour Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Perfo... | 26m 32s | ||||||
| 10/14/24 | 3.6. SaaP(TM) and Increasing PS Scalability and Profitability | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 2m 33s | ||||||
| 10/14/24 | 3.5 Accelerating Services Delivery with SaaP(TM) | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 5m 52s | ||||||
| 10/11/24 | 3.4 Increasing Customer Confidence with SaaP(TM) | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 3m 49s | ||||||
| 10/11/24 | 3.3 Accelerating the Services Sales Process | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 1m 55s | ||||||
| 10/9/24 | 3.8 The SaaP(TM) Architect & the Role of Sales | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 4m 54s | ||||||
| 10/8/24 | 3.1 A Conversation with The Apricity Group - Services as a Product (SaaP(TM)) Defined | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 5m 05s | ||||||
| 10/8/24 | 3.2 The "What & Why" of Services as a Product (SaaP(TM)) | Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP. Over the course of 9 episodes, Hauckenberry and Sloan discuss: - 3.1 The "What & Why" of Services as a Product (SaaP(TM)) - 3.2 The Sales & Services Relationship (and how SaaP helps) - 3.3 Accelerating the Sales Proces - 3.4 Increasing Customer Confidence with SaaP - 3.5 Accelerating Delivery with SaaP - 3.6 SaaP Enables PS Scalability & ... | 3m 07s | ||||||
| 9/30/24 | 4.03 PS Investment in the Right Customers (Part 1: The Vision) | In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to start a three (3) part discussion focused on "How Services Organizations can think about and focus on investing in particular prospects & clients - deciding what and how to monetize their activities. Part 1 focuses on The VISION. In subsequent episodes, Matt will join us to discuss both: IMPLEMENTATION and EXECUTION. Asaph Advisors Podcast - Optimizing Consulting & Professional Service Orga... | 20m 17s | ||||||
| 9/24/24 | 2.5 Driving Managed Outcomes with Customers & Other Great Insights from Tara Bartels | In this episode, we explore a number of topics aimed at both the: 1) Experienced and 2) Newly Minted Consulting & Professional Services (C&PS) professional. Tara Bartels, of Dataprise, shares her perspectives on: 1) Leveraging industry standard frameworks to attack a problem 2) Driving to Managed Outcomes (not just managed work) 3) Building and honing Communication Skills to make your points with Clients 4) Intellectual curiousity as a driver of success in the C&PS world A... | 28m 16s | ||||||
| 9/19/24 | 2.4 The Death of Stewardship | In this episode, Martin Roxby of Nous Management Training joins Mark Sloan to discuss how Consulting & Professional Services organizations can foster a culture of mentorship and stewadship in today's remote consulting work envirohment. #Stewardship #Mentorship #ProfessionalServicesOptimization #Consulting Optimization Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance | 25m 28s | ||||||
| 9/3/24 | 2.3 The “Big Bang” vs. The “Incremental Scope” Approach to Selling Services | In this episode, Charles Rattray joins Mark Sloan to discuss how to build a "Crawl / Walk / Run" approach to selling services to customers to accelerate the customer journey. #ServicesSales #TimeToValue #ScopeManagement Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance | 29m 46s | ||||||
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