Audio Branding

“When I do see really powerful sonic branding, it’s impressive. It stands out, you know? There was one I looked at, it was a luxury airline, or it was a luxury-like experience, I want to say. They sold, like, really specific vacations to remote parts of the world that were really luxury experiences and really interesting, and they had a really cohesive sonic branding that wasn’t music. It was just an intentional sound design approach where they had a lot of the sounds of the place, and they really focused on a sense of place. So when it was in Japan, it would be the sound of that water bamboo thing, you know, really magnified. And then the sound of an old wooden gate closing, and then the sound of someone folding a paper crane, like really delicate, beautifully recorded sounds that they would shape into the commercial. And so that wasn’t music, but every single ad had the same kind of vibe of this really intentional, beautiful sound design that evoked a sense of place. And that was just so cool. And so, when I see something like that, I’m like, ‘That’s what you can do. Why are you doing random samples when you could have a really nice effect and memorable impression?’" – Caitlyn TrevorThis episode is the second half of my chat with sonic UX researcher Caitlyn Trevor as we discuss how culture can dramatically change UX impressions, the value of sound in strengthening brand, and her “Sound Effects” series on LinkedIn, exploring the link between sound and behavior.As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com, where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available, along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help, and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.(00:00) – Making the Most of a Sonic ImpressionThe second half of our conversation begins with Caitlyn’s findings when it comes to improving on-hold UX phone design, including her discovery that less is more when it comes to automated voice updates and commercials. “You’re like, ‘Oh, thank God,’" she recalls from her research results, “But if it’s just, ‘We want to tell you about our special new…’ You’re like, ‘Oh.’ And so it was a stress thing for them every time they heard a voice, they thought, ‘Oh, someone’s answering.’ And then when it was a commercial, they were extra annoyed by the commercial.” We talk about some other sound design elements that defy common sense, such as research showing that fire alarms aren’t very well attuned to the human brain. “I found that the typical fire alarm is not the most effective,” she tells us. “You know, this kind of house alarm, like, it’s at around 3,000 Hz, really high-pitched. This is not great. A lower-pitched one around, I think it was 500 Hz, is actually more effective at waking people up.”(15:00) – How Sound Changes the Customer ExperienceCaitlyn tells us more about the unexpected results of research into our relationship with sound, including our smartphones. “When you turn off notifications completely,” she notes, “you actually check your phone more than if you leave them on because you have this like, fear of missing out… People who had their phones on mute picked up their phones 48 more times per day and spent 52 extra minutes on their phones.” We talk about what that research means for audio branding and making a positive customer impression, and we discuss the powerful, often-overlooked impact of sonic logos. “There’s an IPSO study as well,” Caitlyn recalls, “that wasn’t actually about sonic branding specifically, but the results were really flattering for sonic branding. It was something like if you have a sonic logo, it increases brand recall by, I think it was like 96%. It was really crazy.”(21:40) – The Future of Audio BrandingOur conversation comes to a close as Caitlyn shares her thoughts on the power of sound and what her research has shown about its impact on the human mind. “I think sometimes, you know, sound is such an afterthought,” she explains, “and people don’t remember that it actually has a really big impact on the experience. I think that’s becoming a bit clearer with people caring more about neurodivergence and sound sensitivity.” She tells listeners how they can get in touch, and adds her advice on how brands can make the strongest and most consistent sonic impression on their customer base. “The more time you spend with stimuli,” she notes, “whatever it is, a song, a picture, the longer you look at it, hear it, the more you like it. So when you’re doing ratings of emotion or, I don’t know, familiarity, likability, that’s going to affect it. But, you know, we know this, and somehow we don’t use it sometimes.”Episode SummaryCaitlin discusses the impact of sonic branding on client relationships.The impact of sound on brand perception, ratings, and customer loyalty.How Caitlin’s research is redefining audio branding and marketing.Connect with the Audio Branding Podcast:Book your project with Voice Overs and Vocals by visiting https://voiceoversandvocals.comConnect with me on Instagram - https://www.instagram.com/jodikrangle/Watch the Audio Branding Podcast on YouTube - https://www.youtube.com/c/JodiKrangleVOConnect with me on LinkedIn - https://www.linkedin.com/in/jodikrangle/Leave the Audio Branding Podcast a review at https://lovethepodcast.com/audiobranding (Thank you!)Share your passion effectively with these Tips for Sounding Your Best as a Podcast Guest!https://voiceoversandvocals.com/tips-for-sounding-your-best-as-a-podcast-guest/Get my Top Five Tips for Implementing an Intentional Audio Strategyhttps://voiceoversandvocals.com/audio-branding-strategy/Editing/Production by Humberto Franco - https://humbertofranco.com/This podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy

“I don’t know if you can see it, [but] that’s an octopus. Yeah, on my upper arm. If you’re not watching this, the audio version is, there’s sunlight coming through and it’s dappling across this octopus. I’m a scuba diver. I really did believe, when I was young, that I was going to be a marine mammal biologist. That was my destiny. I watched Jacques Cousteau and I was all about it, and then life happened and I wasn’t all about it. It was until later in life that I got into scuba diving.” – Michael DargieThis week’s guest is a storyteller, creative instigator, occasional octopus whisperer, and founder of Make More Creative. He mentors with Calgary Economic Development and Canada’s Trade Accelerator Program, and speaks regularly at incubators, colleges, and universities. He’s the author of BrandJitsu™: Move Your Brand From ‘Meh’ To Memorable, a methodology that helps companies find, shape, and share their stories, and he’s a creative chaos agent with Loose Moose Theatre and Dropbear & Panda Productions, and the host of the multi-nominated RebelRebel podcast.His name is Michael Dargie, and in this episode, we’ll be diving into the power of sound in storytelling, branding, and bold creative expression. From podcasting to performance, he shares how voice and sound shape everything he creates—emotionally, strategically, and playfully. You’ll hear how his experiences as a comedian, filmmaker, and entrepreneur all connect through the thread of sound. And whether you’re a fellow storyteller or just love great audio, you’ll leave this conversation inspired to find your own voice, and maybe stir up a little creative trouble while you’re at it.As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com, where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available, along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help, and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.(00:00) - Becoming an Octopus WhispererWe start the conversation off with Michael’s early memories of sound, which in his case includes gunslinger ballads on the family stereo. “I would just listen to these songs,” he says, “these stories, and just get lost in the moment. I would let my brain drift away and see it all happening.” He also tells us more about what it means to be an octopus whisperer. “I have been diving with them,” he explains, “I’ve interacted with them, I’ve hung out with them. I love them. They’re. They’re smart. They’ve got, like, nine brains. You know, each arm has its own brain. It’s like distributive intelligence.”(13:01) - Creative Rebel in SoundMichael talks more about being a creative rebel, and how his podcast, The RebelRebel Podcast, aims for people who don’t necessarily fit just one creative box. “It’s for creative rebels and entrepreneurs,” he says, “people that go left when people go right, you zig when others zag, and I’m curious about that story. So if you fit that model, then you’d be a great fit to the show.” We discuss his improv comedy experience and the lessons it taught him about marketing. “[Improv] is a huge part of it,” he tells us. “Like, you agree to what’s happening and then see where it goes instead of blocking the scene or stopping the action… You’d be like, you know what? Heck with it, let’s find out.”(22:24) - Podcasting and Sound DesignAs the first half of our conversation wraps up, Michael tells us about his book BrandJitsu™ and the foundational role of sound in branding. “The top of the iceberg,” he explains, “is the stuff that people see or hear or interact with your brand. What’s below the surface are all the things that matter and enable it to be there for you to enjoy. This book is all about all those pieces below the surface.” We talk about how sound sets the stage for a brand, and how it’s best utilized by a brand. “I think music and sound becomes subtext,” he says. “It contrasts what we see, and I think contrast is the most important part of any experience… What are these things? Why are they pulling at each other?”Episode SummaryMichael shares his formative memories involving music and storytelling.An exploration of what it means to be a creative rebel when it comes to sonic branding.Michael talks about his podcasting experiences and the importance of sound.Be sure to tune in for next week’s episode as we continue to explore the surprising intersection of improv comedy and audio branding, we talk about some of the commercial campaigns Michael’s worked on, and about his approach to finding the sound, mood, and voiceover artist.Connect with the Audio Branding Podcast:Book your project with Voice Overs and Vocals by visiting https://voiceoversandvocals.comConnect with me on Instagram - https://www.instagram.com/jodikrangle/Watch the Audio Branding Podcast on YouTube - https://www.youtube.com/c/JodiKrangleVOConnect with me on LinkedIn - https://www.linkedin.com/in/jodikrangle/Leave the Audio Branding Podcast a review at https://lovethepodcast.com/audiobranding (Thank you!)Share your passion effectively with these Tips for Sounding Your Best as a Podcast Guest!https://voiceoversandvocals.com/tips-for-sounding-your-best-as-a-podcast-guest/Get my Top Five Tips for Implementing an Intentional Audio Strategyhttps://voiceoversandvocals.com/audio-branding-strategy/Editing/Production by Humberto Franco - https://humbertofranco.com/This podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy

“I love the use of AI voices or synthetic voices for people who might, you know, they’re embarrassed. I’ve worked with engineers my whole career, and sometimes, like, it’s not that they don’t want to tell their story or break something out there, but maybe they just don’t have the self-confidence or they were made fun of as a kid. I mean, I’ve always thought I had a super nasally voice and never liked the sound of my voice. And years into public speaking, I’m like, fine, I can, handle it now. So I love it from that perspective of, if, for some reason you couldn’t, now you can. I hate it from the perspective of, well, you can’t have the human do all this stuff, but instead you just sort of one-clicked it and now it’s sort of an average, generic, mediocre, you know, as they say, AI slop.” – Jeremy ToemanThis episode’s guest is the founder and CEO of Augie, an AI-assisted video creation and editing studio for marketers and social media managers. He’s also the creator and host of Founder at 50, a podcast and newsletter exploring the challenges and reinventions faced by entrepreneurs later in life. He’s held leadership roles at WarnerMedia, Etsy, CBS Interactive, and Sling Media, and founded several successful startups in the media tech space. His name is Jeremy Toeman, and we’ll be digging into how sound shapes trust, helps tech feel more human, and why even a simple “ding” can change a user’s experience. If you love the magic where tech and storytelling meet, this one’s for you.As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com, where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available, along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help, and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.(00:00) - The Emotional Power of SoundOur discussion starts with Jeremy’s early memories of sound, including a childhood movie that’s made a lifelong impression on him. “They incorporate, like, opera,” he describes 1979’s Breaking Away, “into the scenes. When he’s bike racing, you’re hearing like The Marriage of Figaro in the background. And the last time I watched it through, there’s something, like, every time the music would hit these moments, I’m just like weeping on my couch.” He shares his perspective as both a child and a parent when it comes to watching scary movies, and we talk about the hidden role cinematic sound plays in setting the mood. “If you not only turn on the lights,” he explains, “but simply mute it... They might still get tense, but, like, the thing that rocks them to their core goes completely away.”(11:46) - The Evolution of Audio TechnologyJeremy tells us more about his career journey, including the pioneering MP3 and streaming technologies he helped develop around the turn of the millennium, and how the limitations of the early internet led to a stronger focus on sound quality. “If the video buffered,” he explains, “you would be expecting it. It was normal. It was 2005, all video buffered, there was no such thing as non-buffering video. Whereas if the audio skipped even a little bit, it would just be really jarring.” He discusses some of the major brands he’s worked for, such as CBS and WarnerMedia, and the people skills that working at such large companies taught him. “There’s a saying that nobody quits a company,” Jeremy says, “they quit a manager. And so for me, a lot of my time was really trying to grow my, what they call the soft skills, but I think are the hard skills, which is how do you make teams of people with disparate priorities, perspectives, values, needs, how do you get them to really align?”(19:01) - AI’s Role in Creative ProductsThe first half of our conversation wraps up as Jeremy talks about Augie’s approach to AI and the hurdles his company’s working to avoid. “It bothers me personally,” he says, “that [we could] end up in this place where, like, 80% of the content is written by a bot, said by a bot, visualized by a bot, and then, wait for it, watched by a bot.” He explains how his technology balances the human and algorithmic elements of content, and his belief that, when there’s a choice to be made between the two, the human side should come first. “Is it all about what’s going to get me the absolute maximum new audience?” he explains. “I mean, from one angle, sure. But from the other angle, I want the audience that is like, I like this Jeremy guy, he talks about this, that, and the other. And, like, oh, you put a clip up talking about Arrested Development, not AI. Well, AI is going to do better SEO, but Arrested Development is my favorite TV show. So that’s the one that went live.”Episode SummaryDiscussion on how sound shapes audience emotions in movies.Jeremy discusses his career journey and the tech behind sound.The role of AI in enhancing creativity and audio branding.Tune in for next week’s episode as we talk about why podcasters shouldn’t always aim for the biggest success stories, how his daughter’s work as an indie game developer has given him a behind-the-scenes look at video game sound design, and how AI video editing is transforming the ad industry.Connect with the Audio Branding Podcast:Book your project with Voice Overs and Vocals by visiting https://voiceoversandvocals.comConnect with me on Instagram - https://www.instagram.com/jodikrangle/Watch the Audio Branding Podcast on YouTube - https://www.youtube.com/c/JodiKrangleVOConnect with me on LinkedIn - https://www.linkedin.com/in/jodikrangle/Leave the Audio Branding Podcast a review at https://lovethepodcast.com/audiobranding (Thank you!)Share your passion effectively with these Tips for Sounding Your Best as a Podcast Guest!https://voiceoversandvocals.com/tips-for-sounding-your-best-as-a-podcast-guest/Get my Top Five Tips for Implementing an Intentional Audio Strategyhttps://voiceoversandvocals.com/audio-branding-strategy/Editing/Production by Humberto Franco - https://humbertofranco.com/This podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy

“But from that point, it was just a matter of, okay, I’ve got to put all this kind of stuff together now. And now that there isn’t a moving image that I’m necessarily locked into, I wield more power in regards to molding the action, so I could decide how a scene breaks down. And I think the example that I had given to you was, if we have a scene where two characters are in a room or one character walks up to another one, I can decide, am I the character already in the room? Or am I the person outside of the room coming up to the other character? Because obviously those are two vastly different sound design approaches.” – Joshua SuhyThis week’s guest is the founder of JSS Audio and a veteran of over fifteen years in the audio industry as a Sound Designer, Audio Engineer and Producer. His goal is to capture the essence of creative people’s ideas and bring tangible experiences to their audiences. Helping people tell stories through sound is his passion. His name is Joshua Suhy, and we’ll be talking about the subtle power of audio, the unexpected moments that define a mix, and why even the smallest sound can shape how we experience a story. If you want to learn how sound can influence feeling, this episode’s for you.As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com, where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available, along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help, and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.(00:00) - Using AI in Sound DesignOur conversation starts off with how Joshua has been putting AI to work for him in the studio, from finding gigs to helping manage his schedule. “One thing that I use it a lot for is to send me, like, a digest every morning of verified, paid, open audio gigs,” he explains. “I'm trying to use AI for the sake of what AI is supposed to do, [to] try to make my life easier.” He shares his early memories of sounds and the path that led him to become a sound engineer and producer, including a memorable sound editing project in his film class “Specifically it was the Bugs Bunny vs Elmer Fudd boxing match,” he says, “being able to blend real life sound effects, and we had the Hanna-Barbera sound library available at the school. So I'm like, I have [all] the stuff that I had always heard as a kid.”(18:30) - Transition to Audio ProductionThe discussion turns to how the pandemic created a podcast boom that helped revolutionize audio and deepened Joshua’s approach to sound engineering. “Over time, we've changed it to where we wanna have full control over what's going on,” he tells us, “in regards to sending microphones out to people, sound checking people, making sure that they sound as good as possible, because I want the best quality coming in.” We talk about how audio standards loosened at the height of the pandemic as more people than ever before joined the podcasting sphere, and how technology has been working since to close the gap between home and work studios. “What I liked about it, though,” he explains, “was [how] it humanized podcasting and humanized the personalities... So being able to see, in an interview, somebody's child [walking] in the room, like these are people with real life situations.”(25:00) - Impact of the Pandemic on PodcastingAs the first half of our conversation comes to a close, Joshua tells us about some of the podcasts he’s worked on that have left a big influence on him, such as the American Kennel Association’s Down & Back podcast. “Mike would write the script,” he says, “we would record Bud doing the voiceover, and then I just put everything together and build all the sound effects and music and all that kind of stuff in there, and they're just so much fun.” He shares his process for creating a Foley library of sound effects, and what he does when there isn’t a ready-made sound that fits his needs. “Footsteps, clothing sounds, things like that,” he says, “if I didn't have good cloth movement sounds, let's say, in my library, I would do my best to try to just shove a mic in front of my shirt and manipulate it that way.”Episode SummaryExploring how Joshua utilizes ChatGPT for studio planning and finding new gigs.His career journey from music and cinema to audio post-production.How the pandemic changed the podcasting landscape and audio technology.Be sure to tune in for next week’s episode as we talk about his work on branded podcasts, and what sets them apart from traditional podcasting, where he stands on licensed vs original music content, and why monetization shouldn’t necessarily be the starting goal of an up-and-coming podcast.Connect with the Audio Branding Podcast:Book your project with Voice Overs and Vocals by visiting https://voiceoversandvocals.comConnect with me on Instagram - https://www.instagram.com/jodikrangle/Watch the Audio Branding Podcast on YouTube - https://www.youtube.com/c/JodiKrangleVOConnect with me on LinkedIn - https://www.linkedin.com/in/jodikrangle/Leave the Audio Branding Podcast a review at https://lovethepodcast.com/audiobranding (Thank you!)Share your passion effectively with these Tips for Sounding Your Best as a Podcast Guest!https://voiceoversandvocals.com/tips-for-sounding-your-best-as-a-podcast-guest/Get my Top Five Tips for Implementing an Intentional Audio Strategyhttps://voiceoversandvocals.com/audio-branding-strategy/Editing/Production by Humberto Franco - https://humbertofranco.com/This podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy