S3 | E28: Data-Driven Growth: Empowering Frontline Teams with Actionable Insights

S3 | E28: Data-Driven Growth: Empowering Frontline Teams with Actionable Insights

From Banking on Data Podcast by Lumio Solutions

November 11, 2025 · 39 min · Season 3 · Episode 28

About this episode

This episode discusses how community banks can leverage data to empower their teams and enhance customer relationships.

Community banks have always excelled at building relationships. But in a market driven by data, relationships alone aren’t enough. The next wave of growth in banking depends on turning customer insights into action. This means empowering marketing, sales, and frontline teams to collaborate smarter and deliver more personalized experiences. In this episode of the Banking on Data Podcast, Edward Vincent, CEO of Lumio, sits down with Josh Barclay, Director of Growth Marketing at BusinessNext and...

People in this episode

Host: Edward Vincent

Guest: Josh Barclay

Topics covered

  • data-driven growth
  • customer insights
  • empowering teams
  • personalized experiences
  • community banks

Keywords

  • data
  • growth
  • banking
  • customer insights
  • marketing
  • sales
  • frontline teams

Mentioned in this episode

Organizations: Lumio, BusinessNext

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