
Episode 038 - Coaching That Works: Using Curiosity to Unlock Accountability
From Behind the Frontline by Frontline Training Solutions
January 29, 2026 · 40 min · Season 1 · Episode 38
About this episode
Nic Dampier and Lorraine Medici discuss effective coaching techniques for leaders.
In this follow-up conversation to Frontline Training Solutions’ recent webinar on coaching, Nic Dampier sits down with Lorraine Medici, Director of Training and Development at Frontline, to unpack what effective coaching really looks like in day-to-day leadership conversations. Building on the frameworks introduced in the webinar, Lorraine breaks down the core coaching tools leaders need to diagnose and address performance challenges without defaulting to fixing, lecturing, or micromanaging. ...
People in this episode
Host: Nic Dampier
Guest: Lorraine Medici
Topics covered
- coaching
- leadership
- accountability
- performance challenges
- training and development
Keywords
- coaching
- curiosity
- accountability
- leadership
- performance
- training
- development
Mentioned in this episode
Organizations: Frontline Training Solutions, Frontline
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