Behind the Gates

The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation.TakeawaysImportance of authenticity in podcast conversationsEngaging the audience and encouraging participationThis episode is brought to you byKopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!Linkshttps://www.linkedin.com/in/edchapmanclubindustryleader/https://www.linkedin.com/in/michael-herd-2686598b/

Today I am excited to be joined by Grace Rokela, the Marketing Director for Te Arai Links in New Zealand. In this conversation we dive into new member inductions, newsletters, the purpose of dress codes, social media, and much more.Please enjoy this conversation.This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast! Going all the way back to the beginning we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Today I am excited to be joined by global luxury hospitality leader Etienne Haro (LinkedIn). Etienne is the Hotel Manager of La Mamounia in Marrakesh. Prior to this Etienne’s roles have been across a who’s who of luxury hotel brands. He was the Executive Assistant Manager at the world famous Burj Al Arab, Director of Food & Beverage at Fairmont Hotels in Dubai and Kiev, for Hyatt in their Asia Pacific Divisional Office. These roles followed six years in Dubai leading the food and beverage operation at a number of InterContinental Hotels. And while doing all this Etienne has even found time to complete an MBA from the prestigious EHL Hospitality Business School. Etienne talks about what made him switch from a planned career in ... to hospitality, what drew him to a life of service in hospitality and puts a smile on his face. We discuss talent equity and balancing the workload across all employees; not overloading your superstars. Etienne describes the importance of alignment with your operation, the power and importance of storytelling, taking control over all the facets that deliver on amazing guest experiences, and the non-obvious things he would look at in a F&B operation to move the level up, plus much more. This was one of my favourite conversations and one that I personally took copious amounts of notes on after re-listening a few times!Quotes in the episodeMaya Angelou: "Do the best you can until you know better. When you know better, do better."Shakespeare's The Tempest: "There be some sports are painful, and their labour, delight in them sets off."Marcus Aurelius: "What stands in the way. Becomes the way."Please enjoy this conversation.This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Re-broadcast, season 1 episode 1! Going all the way back to the beginning as we bring you some of my favourite conversations from The Modern Club Management podcast. Watch out for some new episodes coming soon.Gregg Patterson - generating the BIG HappyGregg is the President and founder of Tribal Magic; where he is an in-demand speaker around the globe. Prior to this, he was the General Manager for an incredible 34 years at The Beach Club in Santa Monica, California. He survived all that time and with a median staff tenure of an equally impressive 17 years! Which makes it safe to say that when it comes to the world of clubs, he knows a thing or two! His wide-ranging career has taken him from a gravedigger (yes, really) to Assistant GM of Bel-Air Country Club to GM of The Beach Club and now into one of the most sought-after speakers in the world.In this episode we dive into Gregg's career; his love of stories and people; the power of curiosity and reflecting; and the main topic of the conversation...generating the BIG Happy for your staff.Please enjoy!Range: how generalists triumph in a specialised world by David EpsteinGregg's Staff Happy ToolboxThis episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In this week's episode I am excited to be joined by Dr Brian Hemmings. Brian received his PhD in sport psychology in 1998 and has been working with elite level athletes, as well as executive coaching in a multitude of sports. In this conversation we discuss how we can create safe environments for people to flourish, the benefits and drawbacks of journaling, what is high performance, and much much more. If you're interesting in performing to a higher level and being a better version of yourself, then this is a must listen. Enjoy.Recommended resourcesMental Toughness for Golf by Dr Brian HemmingsSport, Psychology and Christianity: Welfare, Performance and Consultancyhttps://www.golfmind.co.uk/Golf Psychology: What You Can Expect and Why It Can Help Youhttps://www.golfpsychologycoaching.co.uk/about-us/This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

This week I am joined by David Shepherd. David has been the CEO of The Scandinavian in Copenhagen, Denmark since 2016. a 36-hole facility which has recently been voted as having the number 1 and 2 courses in Denmark. Prior to this David spent over 8 years in the Algarve at Monte Rei Golf and Country Club as Director of Golf which followed on from a successful time at The Belfry Golf Resort as Golf Operations Manager. It's safe to say that David as worked at some of the best clubs in Europe and has a reputation himself to match. I am excited to have David join me as we discuss how he approaches developing his employees. David exemplifies a modern approach to this as he sees the employee as a whole; both the person at home and the member of the team at work. From enabling one of his greenkeeping team to take 6 weeks off to compete in a race across the Atlantic Ocean to his own trips to visit other top courses around the world David takes a proactive approach to development.I hope you enjoy this conversation.This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills has helped me attain multiple interviews and job offers at some of the best golf clubs in the world. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Welcome to Season 2 of the Modern Club Management Podcast. This season's theme is all around diversity in clubs. We'll be speaking with a diverse group of people from within the industry about their experiences, what we as an industry can do better to encourage diversity, how we can design golf courses to be more inclusive, why diversity of thought is so powerful, and much more. I hope you enjoy these conversations as much as I did. Listen to these with an open mind and be willing to have your current approach and thinking challenged.We start off season 2 with Jules Murray. Jules started her career in sales and business development before moving into training and consultancy. In 2006 Jules founded Spider on the Wall Ltd which offers managerial training, soft skills, and mystery shopping services. A regular on the CMAE MDP as a presenter, Jules is well known and liked within the club community and brings a contagious energy to all of her sessions. Her passion lies in designing and delivering fun, interactive and experiential training courses; which having had the good fortune in being in some of her sessions she definitely delivers this in spades.Jules' low hanging fruit to increase diversityJob adverts: de-bias the wording in your job adverts (website such as http://gender-decoder.katmatfield.com/ can be used to check your wording)CV selecting: avoid looking at the name, age, and gender. Focus on the skills and talents they could bring to the job. "Youth is no guarantee of creativity." Author unknown.Get more used to saying 'oh well' or 'so what': if they have a "silly" email address...so what? Does this mean they are unsuitable for the job?Interview with a diverse colleague who is completely different to you: e.g. if you're a 50 year old man interview candidates with a 20 year old female colleague. Use objective criteria and ask all candidates the same questions and look for areas of divergence in how you each rated them.Performance reviews: research shows that women are more likely to underrate themselves and men to overrate themselves. Plus in some cultures "boasting" can be seen negatively, therefore people may underrate themselves to appear humble.Shadow board: have a board full of younger members to gain diverse ideas. They can bring new ideas and creativity to old problems.Links and resources from the episode What Works by Professor Iris BohnetRebel Ideas by Matthew Syedhttps://spideronthewall.com/This episode is brought to you by Suada. Suada (https://www.suada.com/) is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am excited to be joined by Mike Braidwood and Rhys Beecher. After both returning to the UK to start new roles earlier in the year they wrote an article on their experiences of the first 90 days. Something that is often cited as a key period in a new leadership role. We dive deeper into their experiences, what they would do differently, what worked and what didn't, and some advice for those of you taking on new roles.Rhys is the Director of Golf at the Royal Automobile Club in Epsom, England. Prior to this Rhys spent 16 years in the Middle East. Most recently in Qatar as the Director of Golf at Education City Golf Club for seven years from 2015. He started his Middle East adventure in Dubai working for Troon Golf and Emaar Hospitality at The Address Montgomerie as the Academy Director after being promoted in 2010 following on from a successful 4 years at the academy. All this after starting his career at Celtic Manor back in 2005. Rhys has attained his Certified Club Manager from the Club Management Association of Europe and recently completed a BA in Global Business Management. Rhys is a member of the PGA and holds Executive Manager status, whilst supporting as a Business Administration assignment and examination marker for the PGA training academy.Mike is the CEO of Bruntsfield Links Golfing Society in Edinburgh, Scotland, which is the fourth oldest club in the world. Prior to this Mike has held a variety of roles including: General Manager of Education City Golf Club in Qatar; Director of Education for the Club Management Association of Europe; Operations Director for Braemar Golf; General Manager of Royal Golf Club in Bahrain, which was his first overseas role. This followed on from four years at both Gleneagles Hotel and Montrose Links Golf Courses.Please enjoy today's episode.AELTC - The List: https://www.youtube.com/watch?v=rKzAYI8G9bEThis episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Toby Johansson, the CEO of CMAE, shares his insights into what the best club managers do differently to others; specifically the non-obvious skills that they possess. Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode Richard Pennell and I discuss stoic philosophy and meditation. Two skills we believe everyone should have in their toolbox; we go in to the practical application of these. Plus we talk about the common misconception around both of these.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

Today I am excited to be joined by Gavin Robinson (https://www.linkedin.com/in/gavin-robinson-46013b14/). Gavin spent almost 15 years running some of the best golf clubs in Mexico after completing his PGA training; from 5* luxury private members clubs to a start-up pubic course with the ambition of growing the game from the grassroots (https://zibatagolf.com/; https://www.elriogolf.com/; https://www.bosquereal.com.mx/app/). On his return to the UK he got involved in the golf club management scene in the country and completed his Club Management Diploma (CMDip) with the Club Management Association of Europe (CMAE). He has most recently been the Professional Development Manager for the Golf Club Managers Association (GCMA).In this conversation we discuss what Gavin learned while working abroad; the challenges he has faced on returning to the UK to find employment despite an excellent resume; some misconceptions that we feel committees in the UK may have; risk aversion/conservatism within the UK; how it easier to manage a smaller operation than you are used as opposed to vice versa; and much more.Please enjoy this conversation.https://coltmm.com/https://www.cmaeurope.org/https://www.gcma.org.uk/This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

In these 'Monday Motivation' bonus episodes of my podcast, I'll be sharing some of my favourite takeaways and moments from the previous episode of The Modern Club Management Podcast.In this episode; Peter Paccagnan talks about creating pride in the membership at your club, creating a great working environment and understanding that not all staff are ambitious and some just want to turn up and do a job. But they are still valuable team members and need a happy and fun workplace with great team camaraderie.Please enjoy this episode.This podcast is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning.The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence.Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

This brand new podcast takes the lived experiences and knowledge of some of the best managers, researchers, innovators, superintendents, and leading thinkers from the club management world and beyond. All so that they can become your teacher and elevate your performance. Whether you’re looking to start a career in club management, are a seasoned club manager at a world leading club, or work elsewhere within this wonderful industry, there will be powerful messages and key takeaways that can help you in your career or personal life.Ed Chapman (LinkedIn) is your host for this brand new show as he has wide ranging conversations with people all over the globe. In this promo episode you will discover the reason why Ed has decided now is the right time to start this show and his journey to becoming a leader, along with snippets from some to the upcoming episodes. New episodes will be released every other Thursday; starting from 23rd September and will be available on all of your favourite podcast listening apps.Please enjoy!This episode is brought to you by Suada. Suada is the social learning platform that delivers high-quality blended learning with human connection. Suada is on a mission to revolutionize the digital learning space through restoring the critical element of human engagement that has gotten lost in online learning. The technology provides everything organizations or individuals need on one single platform to achieve meaningful, long-term learning success. Suada has transformed my skills in optimal communication and influence. Using these skills helped me attain a job offer as the Director of Golf at a Golf Digest Top 100 in the world ranked course. But don't just take my word, and the 97% 5* reviews it has had on Trustpilot for it, try it yourself. All you have to do is email david@suada.com and quote "The Modern Club Management Podcast" to claim your FREE enrolment on to the reciprocity course to start your journey to become a more influential and persuasive communicator.FOLLOW>Show websiteTwitter: @modernclubmgmtInstagram: @modernclubmgmtYouTube: The Modern Club Management PodcastEmail: modernclubmanagement@pm.meNewsletter: https://modernclubmanagement.substack.comIf you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily.FOLLOW>https://shows.acast.com/the-modern-club-management-podcastInstagram: @edchapman1986 and @michaelherdkkwYouTube: The Modern Club Management PodcastLinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.