Better Every Shift

Chief Andy Starnes, our resident thermal imaging expert, is back for a thermal imaging 101 crash course: how to check the TIC every shift, how to clean it, where to attach the TIC to your gear, plus some basic do’s and don’ts. Starnes, the founder of Insight Fire Training, explains how to maximize the technology while avoiding the “Filmmaker Firefighter” problem. Starnes details some unique features of Seek Thermal’s imagers and encourages listeners to check out instructional videos from Insight Fire Training’s TIC Resource Center to use during crew training. Visit TheFireStore (booths 110 and 111) and Seek Thermal (booths 15509 and 2435) at FDIC. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email editor@firerescue1.com to share feedback.

How can we be the best 2030 fire department, today? That’s Fire Chief Dan Munsey’s goal for the San Bernardino County (Calif.) Fire Protection District, which has become one of the most progressive agencies in the country in recent years. Chief Munsey details some of the initiatives underway at SBCFPD and urges fire service leaders to prioritize technology and innovation that better serves both the community and the membership. Considering the current pace of change, Munsey underscores that “what got us here won’t get us there” — and our members, particularly newer members, desperately want innovative leaders who have not only a bold vision for the future of the department but also a clear plan to make it happen. Munsey addresses some of the fire service lies we tell ourselves that hinder change, and offers his insights for how to embrace a growth mindset. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback.

Mental health shouldn’t be treated as a crisis — it should be part of our operational readiness. That’s the charge from Captain Marc Wysocki, who joins Zam for a discussion on the cultural changes needed to address mental health, the implications of assigning your job as your identity, and how to do a “personnel 360” to for your crew. Plus, Wysocki shares the personal experiences and research findings behind his article, “Behind the mask: Uncovering the root causes of mental health challenges in the fire service,” which won top honors in Darley’s annual essay contest. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback.

Promotion is not preparation. Firefighters need training to step into the company officer role, just as company officers need guidance for advancing in their careers. Sarasota County (Florida) Battalion Chief Jesse Schilling shares resources that can ease the transition and strengthen company officers’ leadership skills, including the soft skills that can make all the difference with crews. Schilling also digs into some of the biggest challenges and opportunities related to firefighter recruitment, and offers tips for ramping up grassroots strategies. More from Chief Schilling: Back to baseline: Resetting recruitment fundamentals Leadership resources: Company Officers Section This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback.

You may have seen (or at least heard of) the mid-2000s TV show “Pimp My Ride,” where a car is elaborately customized for its owner. But what about “Pimp My Station”? That’s how Battalion Chief Greg Sawyer jokingly describes a program that turned one of his department’s slower stations into a kind of sabbatical where crews can rotate in for a month — they are still on the clock but given some downtime to get out of zombie mode. Plus, the station is tricked out with all sorts of cool health-focused tech and toys to help members feel human again, and they are offered Whoop health trackers and various health-focused subscriptions to help them focus for their 30 days. Sawyer also shares insights about standing up the program, getting funding (and donations) and achieving buy-in from the crews. But truth be told, buy-in isn’t such a challenge anymore because once members spend a month at the rehab station, they are sold. Read more about how the Rehab Station at Sawyer’s department. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email bettereveryshift@firerescue1.com to share feedback or suggest guests for a future episode.

“Document everything.” It’s advice commonly given in legal, medical and workplace settings — and now the fire service. Tracking fireground exposures, traumatic calls, hazmat incidents and even workplace incivility gives firefighters a reliable record to reference if health, insurance or legal questions arise later. Chief John Oates explains how the IPSDI Exposure Tracker allows firefighters to document the full scope of the job, including the calls they may not think matter at the time. Because the tracker is confidential and not connected to department or federal systems, it serves as a personal record you control. After all, you don’t always know which calls will follow you, but having them documented can make all the difference. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email bettereveryshift@firerescue1.com to share feedback or suggest guests for future episodes.

Chief Jason Caughey joins Zam this week to put a cap on 2025 — a reflection on fire service challenges and achievements, plus opportunities for growth in the new year. Tune in to hear their takes on recent hazing controversies, staffing impacts, leadership accountability and other hot topics from the year. Zam and Caughey also share their milestone moments from the year and how they are hoping to get out of their comfort zones in the new year. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. This holiday season, listeners receive 10% off now through Dec. 31 with promo code FRP10. Visit TheFireStore.com for Everything but the Truck. Enjoying the show? Email bettereveryshift@firerescue1.com to share feedback or suggest guests for an upcoming episode.

Bill Carey’s recent article “Everyone goes home — except some recruits and applicants” sparked a lot of conversation about fatalities that occur during agility tests and academy drills, and the need for tougher medical screening, heat-stress limits and on-site EMS. The former lieutenant breaks down what the data tells us about firefighter training deaths, plus the “muddiness” of LODD classifications. Carey, who also serves as associate editor for FireRescue1, shares a peek behind the curtain of news posting and reporting and encourages you to share news tips and article ideas. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. This holiday season, listeners receive 10% off now through Dec. 31 with promo code FRP10. Visit TheFireStore.com for Everything but the Truck. Email bettereveryshift@firerescue1.com to share your feedback.

AI can be an incredible tool, but as Division Chief Chad Crouse explains, we can’t use it to “outsource all the thinking.” There are critical parts of the job that require your personal development and review. Chief Crouse breaks down not only when and where to use tools like ChatGPT but also how to maximize their output so you have more time for more important tasks or key parts of the job — like training and connecting with your members. Zam and Crouse cover all this and more: AI sycophancy (or as Zam calls it, “AI brown-nosing”) Why AI works so well for small departments When AI is “cheating” BONUS: Chief Crouse will speak on AI fundamentals at the IAFC’s Technology Summit International, Dec. 9-11 in Irving, Texas. Learn more and register today. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback.

Why is everyone in Arizona so friendly? It’s a regional thing — an approach to customer service and community care that originated with fire service legends like Chiefs Alan Brunacini and Dennis Compton. And Mesa (Arizona) Fire Chief Mary Cameli is keeping that torch lit with the department’s strong focus on CRR, member health and safety, and mutual/automatic-aid agreements. Chief Cameli joins the show this week to highlight how innovation underpins so much of the work underway in Mesa, and why staying current with new technology and data-driven decision-making is essential to organizational strength. This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. Email bettereveryshift@firerescue1.com to share your feedback.

There’s an unspoken rule in the rodeo world that to be successful, you need a don’t-quit attitude — it’s important when you’re riding bucking horses and it’s also important when you’re a fire service leader. No matter what the roadblocks, you don’t quit until you get the job done. That’s the philosophy that’s driven Lehi (Utah) Fire Chief Jeremy Craft during his early days at the rodeo and his current mission to elevate firefighter cancer prevention programs. We dig into this and much more: His personal cancer experience, his recent honor as the IAFC’s Career Fire Chief of the Year, what’s next for the Western Fire Chiefs Association, and the power of relationships: “You can never know enough people, and you can never have enough friends, especially if you’re in leadership,” he says. Tune in to hear more from Chief Craft. This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email bettereveryshift@firerescue1.com to share feedback or suggest a guest for an upcoming show!

Assistant Chief Mike Binney is here to help you biohack your health. If you don’t know what that means, don’t worry, Binney breaks it all down — what the latest research shows about sleep habits and fatigue management, plus the work underway to understand the impact of changing traditional shift schedules. Binney also speaks to the role of mobile integrated health and community risk reduction programs in the larger effort to reduce firefighter fatigue, because, as he underscores, “You don't get burned out from running fires and doing awesome stuff. You get burned out from seeing the same person three times in two days.” Plus, consider participating in the research study Binney discusses: Shift Scheduling and Sleep Health in Firefighters & Firefighter Investigative Research on Essential Zzz (FIREZzz) This episode of the Better Every Shift Podcast is sponsored by MagneGrip. Eliminate diesel exhaust fumes from inside the fire station with a MagneGrip exhaust removal system. Learn more at MagneGrip.com. Enjoying the show? Email bettereveryshift@firerescue1.com to share your feedback or suggest guests for an upcoming episode.