Better Every Shift for Nurses

Text us here. We'd love to hear from you It feels like there is something missing. "How did they not see this patient was becoming more unwell?", "I can't trust anyone to do their job". We tend to think we think with logic at the forefront, but as this episode unpacks all of us have flawed, clouded with emotions and biases. In this episode Tubi and Naomi unpack critical thinking and developing it in out nursing teams. Thanks for supporting this content. Please s...

Text us here. We'd love to hear from you "Without relationship, that content is not going anywhere.". In this episode of Better Every Shift, we are joined by Nathan Oliver, a simulation expert and PhD candidate who has spent over a decade leading medical and nursing education in the UK and Australia. Nathan challenges the traditional "medical paradigm" by arguing that rapport, trust, and safety must be prioritized over clinical content if we want learning to actually land. We dive into the "...

Text us here. We'd love to hear from you “When was the last time you told a peer the brutal truth about your workload?” In this episode of Better Every Shift, Naomi and Tubi pull back the curtain on the "tyranny of silence" that plagues healthcare management. We’ve normalised unrealistic workloads and a "mama bear" philosophy that tells us we just have to roll our sleeves up and cope. But what happens when that stress causes us to lose our capacity to think clearly and make critical decision...

Text us here. We'd love to hear from you “This is a container ship. You are getting it to turn 180 degrees... that doesn't happen overnight; it’s little bits over time”. In Part B of our deep dive into civility with Renee Thompson, we move beyond identifying "near enemies" to the practical framework of sustaining culture change. We explore why "tattling" to a manager is a symptom of a weak culture and how to empower employees to have "healthy workforce conversations" directly with one anot...

Text us here. We'd love to hear from you Stop the Reply All: Building a Compassionate Email Culture* "A 'Reply All' loop isn't just an annoyance—it's a symptom of a culture that lacks compassion." In this episode of Better Every Shift, we dive into the digital "human factors" that either build trust or make us want to "punch the screen". We often use email as proof that we’ve "done the work," but with 50% of emails being misinterpreted and 70% of mobile emails being deleted if they l...

Text us here. We'd love to hear from you A childhood memory of a kidney dish and a "snake in the corner" reveals a profound truth about patient anxiety: taking one minute to build trust at the start can save thirty minutes of struggle at the end. Show Notes In this episode, Tubi shares a visceral childhood memory from a naval medical center in Papua New Guinea that fundamentally shaped her approach to patient care. After being left alone in a room for 30 minutes with a kidney dish full...

Text us here. We'd love to hear from you This episode of the Better Every Shift for Nurses dives deep into the high-stakes world of critical care, comparing two strikingly different intubation scenarios that occurred just one week apart. We explore how communication, clarity, and emotional regulation act as the "make or break" factors in clinical excellence. Episode Summary In this shift, Naomi reflects on a recent stint back on the clinical floor, where she witnessed the profound difference...

Text us here. We'd love to hear from you In this episode of Better Every Shift for Nurses we speak with Fiona Fitzgerald and Emily Daley. From their small gesture of connecting two people a new friendship, collaboration and podcast has grown. Fiona and Emily celebrate the value of connection, collaborating and conversation about doing things better. Their work is about helping leaders and teams explore what they do, what is working and what needs to change. They sit...

Text us here. We'd love to hear from you This episode uncovers the real cost of avoiding feedback, how “being nice” can sabotage growth, and why clear conversations—however uncomfortable—are the greatest kindness. This episode dives into the messy, human side of feedback in healthcare, exploring what happens when we sidestep tough conversations and the ripple effects on individuals and teams, and the care they provide Through candid stories and practical wisdom, we unpack why feedback ...

Text us here. We'd love to hear from you “Interviews, Mindset and Missed Opportunities: What Panels Really Look For” You’ve done the acting stints. You’ve put in the extra hours. You’ve sat through interview after interview… and still missed out. In this episode of Better Every Shift, Naomi shares the story of applying twice for the same leadership role — and only getting it the second time. Together, Naomi and Tubi pull back the curtain on how interviews really work in health services...

Text us here. We'd love to hear from you Curious how feedback could feel less like a dreaded performance review and more like a daily act of support? Wondering what ballet studios can teach healthcare teams about trust, growth, and radical candor? Ready to rethink how feedback shapes your leadership and team culture? In this episode, we explore the surprising parallels between ballet and healthcare, revealing how feedback in ballet is public, frequent, and normalized—while in healthcar...

Text us here. We'd love to hear from you Navigating remote clinics with limited resources, learning the hard way that authority doesn’t guarantee followership, and discovering the power of curiosity—this episode explores what really happens when you step into a leadership role in healthcare. What do you do when your team pushes back, your plans unravel, and you realize you don’t have all the answers? We share honest stories about the difference between being “the boss” and truly leadin...

Text us here. We'd love to hear from you When Handover Neglects the Most Important Thing Three moments stand out: the heartbreak of a family left in the dark, the hidden gaps in handover that shape patient and family experience, and the quiet power of asking the right questions—especially when grief and culture collide. In this episode of Better Every Shift we dive into the realities of ICU nursing, where even the best intentions can miss the mark, and where what’s left unsaid can matt...