Between Now and Success

Are you sure? And, perhaps more importantly, are your clients? In an increasingly polarized world, folks are becoming more and more dug-in about what they believe to be true. But an "either/or" mentality can lock out important data when we're weighing complex, real-life challenges. And when we value being "right" above all else, we may fail to recognize that not every challenge is a problem we can solve. Often, what we're really confronting are polarities: a pair of opposing, interdependent values, wants, or priorities that are in a constant tug-of-war for our attention and resources. On today's show, I talk to Kelly Lewis, the Founder of the Lewis Leadership Group and the co-author of Navigating Polarities: Using Both/And Thinking to Lead Transformation. Kelly explains why recognizing the difference between a problem to be solved and a polarity to be navigated is key to expanding a leader's capacity for complexity. We unpack the mechanics of "both/and" thinking and explore how understanding these dynamics can help leaders avoid the whiplash of pendulum swings and leverage the upside of opposing forces.

The launch of advanced AI models capable of writing code and executing complex tasks has coincided with a sharp drop in the share prices of some large financial service companies. The market is reflecting the reality that the traditional, technical, number-crunching value proposition of a financial advisor is rapidly being commoditized. But what does this mean for the individual human advisor and the RIA CEO? On today's show, I discuss the future of financial advisory with Dan Haylett, Marketing Director & Financial Planner at TFP Financial Planning, and Alan Smith, Founder and CEO of Capital Partners. Will AI cause short-term disruptions that ultimately expand the market, lower costs, and elevate the premium on human wisdom and relationship-building? Or are AI optimists suffering from an "empathy delusion" in our belief that AI can enhance -- but never replace -- the human-to-human connection that's always been an essential part of our value proposition?

In 1984, Andy Schwartz and his twin brother Scott joined a startup Northwestern Mutual district agency in New Jersey. Four decades later, their firm, OnePoint BFG Wealth Partners, manages approximately $15 billion in assets. Andy, now CEO and Managing Partner, describes their early days as operating like a "band of pirates" sharing resources and reinvesting heavily in building capacity. His firm's trajectory accelerated significantly when they left Northwestern Mutual in 2015 to become independent, and in 2024, Andy and Scott took an investment from Joe Duran's Rise Growth Partners to fuel their next stage of expansion. What makes Andy's story compelling isn't just the size of the firm he built, but his intense focus on the fundamentals: outworking the competition, relentlessly reinvesting in the business, and creating a culture where everyone -- from the newest advisor to the receptionist of 30 years -- shares in the firm's success. On today's show, Andy Schwartz and I discuss the pivotal moments in his extraordinary career, his philosophy on giving equity to team members, and how he plans to scale a $15 billion firm even as the bottom might be "falling out" for financial services.

Most people spend their lives trying to eliminate tension: Work or rest. Control or flow. Clarity or creativity. But a well-lived life isn't free of tension—it's guided by how we hold it. In this podcast, I walk through the three polarities I'm using to guide my life and work in 2026, and reflect on how last year's polarities shaped some of my most meaningful experiences—from sailing and writing to health, family, and business. Rather than problems to solve, these are tensions to navigate—and learning to hold both sides has quietly changed how I make decisions, set direction, and define success. My three 3 Polarities for 2026 are: Mythos – Method Living a meaningful story and building the discipline to bring it to life. Compass – Wind Setting a clear direction while adapting to changing conditions. Precision – Poetry Writing and thinking with clarity without losing what moves people. Along the way, I also reflect on: Why "balance" often leads to frustration How experience earns you the right to loosen your grip What sailing teaches us about leadership and decision-making Why rest isn't laziness—and control isn't always wisdom This conversation is for leaders, advisors, creators, and anyone who senses that life is asking for integration, not optimization. If you've ever felt pulled between two good things—and wondered why choosing one never feels right—this podcast is for you.

I discuss how well I executed on my 3 words from 2024 and then reveal why and how I'm changing the exercise for 2025. For 2025, I'm going to explore polarities—pairs of words that represent the tension and harmony between opposing yet complementary concepts. This shift feels like a natural evolution. Just as life is a balance of contrasts—action and rest, growth and reflection, giving and receiving—polarities allow for a more nuanced exploration of the rhythms that shape us. It's not about choosing one over the other, but about navigating the balance between the two, finding wisdom in their interplay, and allowing them to guide me in a more holistic way. This approach reflects where I am now—a stage of growth that seeks to integrate opposites and embrace the richness of life's cycles. My 3 Polarities for 2025 Horizon – Hearth: Pursuing dreams while not losing sight of what's amazing in my current day-to-day life. Slack – Flood: Adjusting my pace to optimize my energy. Control – Flow: Blending detailed planning with tapping into the universe's current. There's an old quote from Richard Branson that has stuck with me for many years. He said, "I don't think of work as work and play as play, it's all living." Similarly, in recent years, My 3 Words, and now My 3 Polarities, make little distinction between the personal and professional. I view them as a guide for living. That way, I don't have to ask myself, "Does this apply to work or to my personal life?' And if I do, the answer is, "Yes." Here are some practical tips for creating a "My 3 Polarities" exercise: Identify Key Tensions: Reflect on areas of your life where you feel pulled between two opposing but complementary forces (e.g., fear vs. courage, ambition vs. contentment, chart vs. explore, journey vs. destination, reinvention vs. continuity). Choose Meaningful Pairs: Select three polarities that resonate deeply with your values and current life stage. Ensure each pair addresses a distinct aspect of your life, such as goals, energy, or mindset. Define Each Side: Clearly articulate what each side of the polarity represents for you, including the values and behaviors they inspire. Create Guiding Questions: Develop a key question for each polarity to guide your decisions and self-reflection (e.g., "If I wasn't fearful, what decision would I make?"). Track Progress: Use a journal or weekly reflection to assess how well you're honoring both sides of each polarity. Integrate Into Daily Life: Regularly remind yourself of the polarities and apply them to real-life choices, whether at work, home, or in personal growth. Print them or have them on your computer screen and see them daily. Now it's your turn. Take a first pass at your My 3 Polarities exercise for 2025 and then set it aside. Revisit what you wrote the next day and see if they still feel good.

Guest: Kendra Wright, owner of Rebel Media Agency, a marketing company specializing in financial professionals. In her prior life, Kendra worked in rock 'n roll marketing for some of the biggest names in music (Willie Nelson, Motley Crue, Matchbox Twenty, and more). In a Nutshell: Great copy means you'll never experience a failure to communicate. Great copy is simple. Great copy is found and it comes from the mouths of your clients and prospects. Your job is to transfer what you find to your website and client communication. As important as social media, podcasting, YouTube, and email have become, your marketing plan is incomplete if you don't have a professional homepage that tells prospects who you are, who you serve, and what outcomes people can achieve by working with you. And let's not forget, people come to you because they have a problem, a question, and they want help. How clearly does your website show that you know their questions, you know their pain, and you know how to solve their problems? On today's show, Kendra Wright and I do a deep dive on finding and communicating great copy and we put several financial advisor websites under the microscope and discuss what they did well and where they could improve. This one is best watched on the YouTube video.

Guest: Mindy Diamond, the founder and CEO of Diamond Consultants and the author of a fantastic new book called Should I Stay or Should I Go? In a Nutshell: Between the competition for top talent at large firms and the proliferation of smaller lifestyle RIAs, many advisors feel like they need to be constantly evaluating their career options. But the grass is not always greener, and FOMO should never be the lead driver of a major career decision. Instead, advisors should follow their internal compass towards opportunities that will help them accomplish what matters the most to them in their lives and work. On today's show, Mindy Diamond shares the process she uses to help advisors clarify their goals and make the right decision for their careers. We also explore the concept of living your best business life and how aligning your personal values with your professional environment is a key to long-term success. Mindy offers practical advice for advisors at any stage of their careers on assessing your options, asking the right questions, and understanding when it's time to stay put or make a move.

Guest: Dave Zoller, CFP®, owner of Streamline Financial Services in Warrenville, IL. Streamline currently manages over $450 million in assets for 250 client households. In a Nutshell: Digital marketing isn't about trying to strike lighting and "go viral," although that certainly helps! The advisors I've talked to who have mastered YouTube, LinkedIn, Facebook. email, and other channels turn clicks into clients through consistency, rigorous analytics, a personal touch that connects them to their audience, and yes, some luck of being in the right place at the right time. On today's show, Dave Zoller and I discuss how advisors can get started with YouTube marketing or optimize their existing channels. We cover everything from ideation and workflow to Dave's meticulous process for steering ideal clients towards that first phone call. Interestingly, Dave's biggest problem is his lack of advisor capacity to serve all the qualified leads that reach out to his firm. If the prospective clients don't have $1.5 million or more to invest, they don't get on an advisor's calendar. So, if you are looking for a sweet advisor role, reach out to Dave--he's hiring!

In a Nutshell: Steve and Amy Koenig, a financial advisor coach, are back for a deep dive on an issue every advisor will face at some point which is, how do you transition existing clients to another advisor and do it so the clients stay and there's no drop in service. Sometimes there's a personality mismatch. Sometimes goals aren't aligned. Sometimes advisors need new challenges. Or, as was the case for Heritage's Erin Scannell, sometimes an advisor has to clear the deck so that he can step into a leadership role and drive the vision for the company's growth. Whatever the reason, there will be times when your firm needs to move clients from one advisor to another. And, on today's show, Steve and Amy detail the system they use to ensure a smooth transition and optimal results.

Guest: Erin Scannell, Chief Executive Officer of Heritage Wealth Advisors. In a Nutshell: When I talked to Erin Scannell in 2020, he was directing 50 team members, 18 advisors, and about $2 billion in AUM. Four years later, Heritage has doubled to $4 billion in AUM, and Erin is in charge of over 80 team members, including 20 advisors and a robust support team. On today's show, Erin shares the secrets behind his firm's explosive growth, including their innovative approach to organic marketing, the power of virtual events, and the strategic acquisition that brought them into the high-net-worth space. We also discuss how Erin's role has evolved from lead advisor to CEO, as well as leveraging tech to help advisors move up the value stack and address client's higher-level advice and life needs.

Guest: Amy Koenig, a financial advisor coach and the Chief of Operations at ROL Advisor. In a Nutshell: Amy Koenig was the first coach I hired back in 2004 when I was running Peak Advisor Alliance-now Carson Coaching. She coached advisors, operations leaders, and she developed the entire systems manual that was a key part of our coaching offering back in the Peak days. Now, Amy coaches with me and heads up operations for my other company, ROL Advisor. Nobody knows systems like Amy. On today's show, Amy and I discuss how financial advisors can integrate systems into their practices, from identifying a strategy to some practical nuts-and-bolts checklists and tech solutions that will put that strategy into action.

What can Elton John, Van Halen, and Taylor Swift teach financial advisors about running a successful firm? On today's show, Matt Ackermann and Andree Mohr discuss their unique spin on writing about practice management, which examines stories about how famous musicians hone their craft and applies those lessons to what we do as advisors.