
Would You Write Your Benefits Booklet With ChatGPT? — With Melissa Burkhart
From Beyond Benefits by BenefitsPRO
October 1, 2025 · 51 min · Episode 13
About this episode
Melissa Burkhart discusses the importance of trust and communication in benefits as open enrollment approaches.
In this episode, we talk with Melissa Burkhart, founder and president of Futuro Solido USA. We discuss her work in the benefits translation space and discuss why creating establishing trust and creating connections with employees matters now, more than ever. She also offers lots of great tips and ideas about benefits communication as we head into open enrollment season! We also discuss her new partnership with NABIP and her work with the Coalition for Inclusion in Benefits and Insurance. And yes, as always, we go down a few rabbit trails, including the hidden connection between middle schoolers, grammar and anchovies, some liberal arts bonding, and a little rant about the vastly underrated food scene in Denver.
People in this episode
Guest: Melissa Burkhart
Topics covered
- benefits communication
- open enrollment
- trust in employee relations
- benefits translation
- inclusion in benefits
Keywords
- NABIP
- Coalition for Inclusion in Benefits and Insurance
- Denver food scene
Mentioned in this episode
Products: ChatGPT
Places: Denver
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