
Wen-Szu Lin: Lessons learnt from Franchise Failure to Scaling Uber in Asia - E696
From BRAVE Southeast Asia Tech: Singapore, Indonesia, Vietnam, Philippines, Thailand & Malaysia Startups, Founders & Venture Capital VC (English) by Jeremy Au
May 17, 2026 · 34 min · Season 1 · Episode 696
About this episode
Wen-Szu Lin shares his journey from franchise failure to scaling Uber in Asia, discussing the lessons learned along the way.
In this episode of the BRAVE Southeast Asia Tech Podcast, Jeremy Au is joined by Wen-Szu Lin who opens up about the brutal reality of entrepreneurship, from securing the master franchise for Auntie Anne's in China just before the 2008 Olympics, to navigating massive business failure, and eventually scaling Uber's Community Operations across Asia. Wen-Szu shares the untaught lessons that propelled his corporate success after his startup collapsed. Discover the hidden challenges of operating a foreign food brand in Beijing, how strict local regulations stifled growth, and why a "growth mindset" is the ultimate tool for tech leaders and founders. Whether you are building a startup in Southeast Asia, exploring venture capital, or looking to growth hack your career, this candid conversation about bouncing back from a failed venture is essential listening. Check out Wen-Szu Lin’s books The China Twist and Deliver: The untaught lessons to growth hack your career at www.wenszulin.com 00:00 - Introduction 01:46 - Wen-Szu Lin's Background & Journey to China 04:55 - Securing the Auntie Anne's Master Franchise 07:23 - The Reality of Doing Business in Beijing (2008 Olympics) 11:42 - Why…
People in this episode
Host: Jeremy Au
Guest: Wen-Szu Lin
Topics covered
- entrepreneurship
- business failure
- scaling operations
- growth mindset
- startup challenges
- venture capital
Keywords
- entrepreneurship
- business failure
- Uber
- Auntie Anne's
- growth mindset
- scaling operations
- Southeast Asia
- startup
- venture capital
Mentioned in this episode
Organizations: Auntie Anne's, Uber
Books & works: The China Twist, Deliver
Places: China, Beijing, Philippines
More episodes of BRAVE Southeast Asia Tech: Singapore, Indonesia, Vietnam, Philippines, Thailand & Malaysia Startups, Founders & Venture Capital VC (English)
- Invent the Category - E703 · June 10, 2026 · 12 min
- Ori Sasson: AI Job Replacement & The Future of Work - E702 · June 7, 2026 · 45 min
- Southeast Asia is in its Golden Age - E701 · June 4, 2026 · 27 min
- Become Incorruptible - The Truth Behind Successful Businesses | Eric Ries - E700 · May 31, 2026 · 45 min
- Choosing Your Career Path and the Tradeoffs You Must Be Aware Of - E699 · May 27, 2026 · 9 min
- How Lasers Could Replace Undersea Cables & Reshape Global Internet | Rohit Jha - E698 · May 24, 2026 · 32 min
Explore listener stats, chart rankings, contacts and more on the BRAVE Southeast Asia Tech: Singapore, Indonesia, Vietnam, Philippines, Thailand & Malaysia Startups, Founders & Venture Capital VC (English) podcast page.