Why Your Team Isn't Doing What You Want

Why Your Team Isn't Doing What You Want

From Bringing Business to Retail by Salena Knight | Retail & Ecommerce Growth Strategist

March 10, 2026 · 31 min · Episode 518

About this episode

Salena Knight discusses the importance of clear leadership in ensuring team members meet expectations and succeed in their roles.

When something goes wrong in your business, it's easy to assume the problem sits with your team. But most of the time, it doesn't. In this episode, Salena Knight explains why team members often miss the mark and why the root cause usually comes down to one thing - unclear leadership. Retail and ecommerce founders frequently hand over responsibilities without defining what success actually looks like. Without clear targets, benchmarks, or reporting structures, team members are forced to guess. And those guesses rarely match what the founder had in mind. Through real examples from retail businesses, Salena breaks down how this communication gap shows up in everyday situations like email marketing, influencer collaborations, and creative projects. More importantly, she explains how to fix it with simple leadership frameworks that give your team clarity, ownership, and the ability to succeed without constant oversight. In this episode, you'll learn: Why vague delegation leads to disappointing results The difference between giving someone a task and defining a standard How unclear expectations impact performance Why written metrics and targets are essential for accountability The five…

People in this episode

Host: Salena Knight

Topics covered

  • team management
  • leadership
  • communication
  • performance
  • delegation

Keywords

  • unclear leadership
  • email marketing
  • influencer collaborations
  • creative projects
  • accountability

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