Business Behind the Scenes

Running an allied health practice was supposed to give you freedom and impact.So why does it feel like you’re carrying the entire business on your shoulders?In this episode, Francesca breaks down the biggest hidden struggles allied health practice owners face every single day and why growth often creates more pressure instead of less.From compliance overwhelm to admin chaos, this episode uncovers the real operational bottlenecks stopping practice owners from scaling sustainably.If your business depends on you for everything, this conversation is going to hit home.In this episode:00:00 Why this series is industry-specific01:00 The hidden pressure allied health owners face01:40 Why admin is stealing your impact02:15 How growth creates more overwhelm02:50 The founder trap that keeps businesses stuck03:35 Why privacy and delegation feel risky04:20 How support systems protect your practice05:00 The operational gap hurting your business05:35 The question every practice owner must answerThis episode is a wake-up call for practice owners who are exhausted from doing everything themselves and ready to build a business that can finally breathe.If you stepped away for one week… would your practice still run smoothly?Say Hi to me on social media!!Facebook: https://www.facebook.com/themeetupqueen/Instagram: https://www.instagram.com/francescamoifm_official/LinkedIn: https://www.linkedin.com/in/francescamoi/Website: https://empoweringvirtualsolution.com/Freebie of the week:https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcastCheck out our new book:https://francescamoi.pages.ontraport.net/ThePowerofDelegationbookGot a question or suggestion? Send us an email:support@empoweringevents.com.au

What happens when a business owner realizes they can’t do everything alone?In this episode, Francesca sits down with Andrew Griffin from Andfer Technologies to talk about the mindset shift that helped him scale his IT business through offshore support.After more than 25 years in the IT industry, Andrew shares how hiring virtual assistants helped him move from being stuck in the day-to-day operations to actually working on growing the business.From admin support to IT assistance, Andrew explains how delegation reduced stress, created capacity, and opened the door to new opportunities.If you’ve ever wondered whether hiring support is worth it… this episode is for you.Chapters00:00 Andrew’s business journey01:10 The moment Andrew realized he needed support02:00 Hiring the first offshore VA03:15 Why delegation became a no-brainer04:10 Moving from worker to CEO mindset05:20 Learning to let go and trust the team06:15 How long it really takes to train staff08:10 Why most business owners give up too early09:00 The mindset shift from employee to entrepreneur11:10 Building new services through delegation12:20 The importance of IT systems and backupsThis episode is a reminder that growth doesn’t happen by doing more.It happens when you create the support your business needs.What could happen in your business if you finally stopped trying to do everything yourself?Say Hi to me on social media!!Facebook: https://www.facebook.com/themeetupqueen/Instagram: https://www.instagram.com/francescamoifm_official/LinkedIn: https://www.linkedin.com/in/francescamoi/Website: https://empoweringvirtualsolution.com/Freebie of the week:https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcastCheck out our new book:https://francescamoi.pages.ontraport.net/ThePowerofDelegationbookGot a question or suggestion? Send us an email:support@empoweringevents.com.au

Think your team is underperforming? They might just be overloaded.In this episode, Francesca gets honest about one of the most common bottlenecks inside growing businesses: capacity issues disguised as performance problems.When your business grows fast but your team structure doesn’t, even your best people start missing deadlines, juggling admin, and quietly burning out. It’s not that they can’t keep up – it’s that they’ve outgrown the systems meant to support them.You’ll learn:Why more leads won’t fix a backend that’s already fullThe difference between underperformance and capacity breakdownHow overloaded teams lead to stalled revenue – even with great marketingThe Formula One metaphor every CEO should apply to their operationsHow adding a skilled Filipino VA can give your local team room to breathe and focus on high-value workPlus, Francesca shares the quick win that gets CEOs out of their team’s inbox and back into growth mode.Join my Facebook Group and watch the trainings inside for more tips and value: ⁠https://www.facebook.com/groups/thesuccessfulentrepreneurslounge⁠ Say Hi to me on social media!! Facebook: ⁠ ⁠https://www.facebook.com/themeetupqueen/⁠ Instagram: ⁠ ⁠https://www.instagram.com/francescamoifm_official/⁠ Linkedin: ⁠ ⁠https://www.linkedin.com/in/francescamoi/⁠ Website ⁠https://empoweringvirtualsolution.com/⁠ Freebie of the week: ⁠https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast⁠ Check out our new book: ⁠https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook⁠ Got a question or suggestion? Send us an email:⁠ ⁠support@empoweringevents.com.au

Everyone’s chasing revenue, but no one’s talking about profit. In this episode, Francesca gets real about why chaotic businesses leak money—and how to stop it.She introduces the 3C Framework for profit stability and shares why growth alone means nothing if your back end is a mess.🔥 Inside this episode:The true cost of poor systems and task rework (hint: it’s not just time—it’s your cash)The 3Cs of Profit Stability:Clarity – Clear priorities and outcomes prevent wasted workCommunication – Updates and checkpoints = no surprisesCapacity – Knowing when your team is overloaded before it breaksHow chaos in your team impacts client retention and cash flowWhy structure creates profit (not hustle)Real client stories:– A finance CEO who improved productivity by 40%– An NDIS provider who cleared their invoicing backlog and grew again—fastWhether your business is growing fast or stuck in a messy middle, this episode will show you how to plug the leaks and protect your profits.Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge Say Hi to me on social media!! Facebook: ⁠ https://www.facebook.com/themeetupqueen/ Instagram: ⁠ https://www.instagram.com/francescamoifm_official/ Linkedin: ⁠ https://www.linkedin.com/in/francescamoi/ Website https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

In this special Client Spotlight episode, Francesca chats with Loren Murray, founder of Allied Admin Partners, about her journey from burnout to balance—and how hiring two Virtual Assistants through EVS changed everything.Loren supports allied health and NDIS providers with the complex world of admin and compliance. But behind the scenes, she was juggling it all—working until 2:30AM, handling client work, dreaming of growth… and burning out. Until she reached out to EVS.🔥 In this episode:How Loren scaled her business with the right support (without sacrificing quality)The moment she realised she couldn’t do it all—and how her first VA impressed her from the interviewWhy her VA was so aligned with her personality, she felt like a long-lost team memberThe mindset shift that helped Loren finally take a break from emails (yes, really!)The systems Loren uses to protect data, collaborate across borders, and lead a remote team with confidenceWhy she’s now able to dream bigger and serve more NDIS providers—without adding more to her platePlus, Loren shares the surprising part of hiring offshore: how easy it really is, especially when you’re supported by a VA and a supervisor behind the scenes.Connect with Loren:Facebook: https://www.facebook.com/alliedadminpartners Instagram: https://www.instagram.com/alliedadminpartners/ Linkedin: https://www.linkedin.com/company/alliedadminpartners/ Website: https://www.alliedadminpartners.com.au/ Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge Say Hi to me on social media!! Facebook:⁠ https://www.facebook.com/themeetupqueen/ Instagram: https://www.instagram.com/francescamoifm_official/ Linkedin:⁠ https://www.linkedin.com/in/francescamoi/ Website: https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

In this special bonus episode, Francesca sits down with Vicki Abrahams, business and entrepreneur coach, to talk about building a thriving business and the powerful role of mindset and personal development in business growth. Vicki shares her story of rising from failure to success, and why business is the greatest personal development journey you can take.🔥 What you’ll learn in this episode:Why women in business need to trust themselves and push through self-doubtThe importance of investing in the right resources to fuel business growth (and why you shouldn’t cut marketing or team costs)Vicki’s journey from a failed business to launching a successful coaching business and overcoming overwhelmHow Vicki helps women build their thought leadership and personal brandsThe critical leadership lesson that’s helped Vicki thrive: listen, listen, listenWhy finding your support system is the key to success—and why you don’t have to do everything yourselfVicki also discusses her upcoming events, retreats, and book—and how she’s helping women build businesses that don’t just succeed but also align with their life goals.🎧 Listen now to learn how Vicki empowers women to break through barriers and build the businesses they deserve.Connect with Vicki:Facebook: https://www.facebook.com/vickia Instagram: https://www.instagram.com/vickiabrahamcoach Linkedin:https://www.linkedin.com/in/vickiabraham/ Website: https://www.betteroutcomes.au/ Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge Say Hi to me on social media!! Facebook:⁠ https://www.facebook.com/themeetupqueen/ Instagram: https://www.instagram.com/francescamoifm_official/ Linkedin:⁠ https://www.linkedin.com/in/francescamoi/ Website: https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au

In this special episode of the Leader Experience Podcast, Paul sits down with Francesca Moi, founder of Empowering Virtual Solution, to unpack her journey from being told she’d “never succeed” to building two 7-figure businesses—one of which employs 65+ virtual assistants and supports over 80 clients.From COVID curveballs to leadership lessons, Francesca gets real about the mindset shifts, systems, and mistakes that shaped her business journey. She doesn’t hold back—sharing the raw, behind-the-scenes truth about what it takes to scale a business without sacrificing your life in the process.Inside this episode:What it really means to lead a business with intention, not egoThe difference between chasing vanity metrics vs. building sustainable growthWhy she works only 20 hours a week (and has no interest in burning out again)The most common leadership mistake companies make when hiring VAsHer biggest advice to solopreneurs and managers trying to scaleWhy creating a “growth culture” keeps her team and clients loyalHow she uses KPIs to drive clarity, accountability, and simplicity in the businessWhether you're a solopreneur ready to hire your first VA or leading a team that’s overwhelmed and under-structured, this conversation will help you focus on what matters most—and build a business that works for you.Connect with Paul:Facebook: https://www.facebook.com/LeaderExperiencePlatform/Instagram:https://www.linkedin.com/company/lxplatform/LinkedIn: https://www.linkedin.com/in/paul-findlay-reach-lx/Website: https://lxplatform.io/Join my Facebook Group and watch the trainings inside for more tips and value: https://www.facebook.com/groups/thesuccessfulentrepreneurslounge Say Hi to me on social media!! Facebook:⁠ https://www.facebook.com/themeetupqueen/ Instagram: https://www.instagram.com/francescamoifm_official/ Linkedin:⁠ https://www.linkedin.com/in/francescamoi/ Website: https://empoweringvirtualsolution.com/ Freebie of the week: https://francescamoi.pages.ontraport.net/va-tasks-guide?utm_source=bbts+podcast Check out our new book: https://francescamoi.pages.ontraport.net/ThePowerofDelegationbook Got a question or suggestion? Send us an email:⁠ support@empoweringevents.com.au