Allen Richey | Risk and Rigor: Finding the Sweet Spot

About this episode

Chad Heiser interviews Allen Richey about effective interviewing techniques and the importance of clear expectations in the workplace.

Chad talks with Allen Richy, COO of PacTec, about why being crystal clear on expectations saves everyone time and heartache. Allen shares his "cross-examination" style of interviewing that digs deep into candidates' actual experiences, not just their resume titles. They discuss why employees need to be vulnerable about what's working and what isn't, how to create specific job descriptions instead of vague ones, and why Allen's former boss told him to be right less than 100% of the time - because if you're always right, you're not taking enough risk.

People in this episode

Guest: Allen Richey

Topics covered

• risk
• interviewing
• employee expectations
• job descriptions

Keywords

• vulnerability
• cross-examination
• job clarity
• risk-taking

Mentioned in this episode

Products: PacTec

More episodes of Caring For Strangers

• John Moran | The Art of Being Present and Patient · April 14, 2026 · 28 min
• Polly Culp | Think of Others More Than of Yourself · March 4, 2026 · 31 min
• Mark Romig | Finding Ways to Give Back · January 21, 2026 · 31 min
• Taylor Hughes | Nobody Else Is Dreaming Your Dream · November 6, 2025 · 40 min
• Oak Smith Pt 2 | How to Manage a Stressful Workplace · October 23, 2025 · 33 min
• Oak Smith Pt 1 | My Job as a Prison Warden Wasn't to Punish · October 9, 2025 · 42 min