Challenge the Standard in Financial Advice

It's hard to believe that this show has been going long enough to start building traditions, but this is absolutely one of our favourites - our annual check-in with full-time podcaster, part-time lawyer James D'Apice. James was good enough to join us early on in his Gravamen journey, then come back last year to talk about how he's finding the growth path in his second year of operations. Now, in year three, James returns to chat about: The joy, responsibility and depth adding a senior associate has brought to Gravamen How his branding and marketing might seem relatively 'non-traditional' - but are deeply rooted in classic ideas around specialisation Why community is our best defence against the financialisation and artifice of the modern economy (yeah, we still haven't worked out how to stay on topic) The path he's walked to his latest - and perhaps proudest - marketing venture: sponsoring the North Sydney Bears NRLW team. The impact of his recent opportunity to interview the incredible Michael Kirby. These chats and check-ins with James are incredible fun for Nathan and Jordan, and we look forward to checking in again next year. And the year after that. Etc etc. James D'Apice Find James on Linkedin Visit the Gravamen Website Watch James' interview with Michael Kirby here Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

In this episode Jordan and Nathan are joined by none other than Brendan Frazier, most well known as host of The Human Side of Money Podcast. The boys discuss How to just get started, and not be a perfectionist The power of questions, but why the words themselves are not the most important aspect in a client engagement. How leaning into the Human side creates a moat in a world of AI (yes of course we talked about AI) This ep has been a long time coming, and its well worth it! Human Side of Money (Apple) Human Side of Money (Spotify) RFG Advisory YouTube Channel Brendan's LinkedIn Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143. You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-26042002-08120001 Thanks again to the team at CPD Check for letting us publish our episodes using their AI-CPD certifying engine. Check out Clayton's episode on the pod for more info.

Is it possible to scale good, quality, personalised financial advice? If it can be done - then how can we do it? Can we scale the advice without scaling the discovery? How can we find out enough about somebody to know what advice they don't need - and how do we have to charge for that work? How can you, as a professional adviser, exercise and evidence your professional judgment about what a client needs - while not being bound only to what they want? Why is an episode on the efficiency of scaling advice to keep it within limits the longest episode we've recorded? Why are there so many questions? Is it because these knuckleheads have no answers? Perhaps... You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-26040210-03490001 Thanks again to the team at CPD Check for letting us publish our episodes using their AI-CPD certifying engine. Check out Clayton's episode on the pod for more info. Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Quick question for you - is the 'old' way of doing fact finding enough in the current financial advice profession? If it is, great - let us know! But if you don't think it is, if you think that the bar has been lifted, over and over and over again, then this episode might be for you! In this weeks meander Jordan and Nathan start to tackle the battle of gathering and evidencing a clients situation to an adequate level for the advice we provide - and what does that even mean?! Pats Blog - The Trust Canyon https://patrickflynn.info/trust-canyon/ You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-26021111-24240001 Thanks again to the team at CPD Check for letting us publish our episodes using their AI-CPD certifying engine. Check out Clayton's episode on the pod for more info. Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Remember QAR? The noise, the fury, the outrage? The column inches, breath and spittle diverted into 'discussing' the Quality of Advice Review? Would it surprise you to be reminded that the final report dropped way back in February 2023 - 3 years prior to this week's episode? And, when you look around and see what a big difference it's made (...), isn't it quite astonishing? This week, prompted by Nathan discovering how funny the report was while researching another piece, he and Jordan discuss the QAR report in some (read: excruciating) detail. The report's actually a really interesting insight into the operations of the financial advice profession, and well worth a read. But absolutely stuffed if we can find the Big Lebowski reference. Links Etc: Quality of Advice Review - Final Report | Treasury.gov.au Terms of Reference | Treasury.gov.au Michelle Levy pens open letter on QAR, urges action - IFA The Finsider with Michelle Levy You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: Thanks again to the team at CPD Check for letting us publish our episodes using their AI-CPD certifying engine. Check out Clayton's episode on the pod for more info. Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

This week, we're joined by Stuart Riddle, of Claras.ai - one of the AI offerings in the financial advice market. Nathan and Jordan start by asking him about the state of AI in financial advice, and expand into: The questions advisers should be asking about AI The questions licensees are asking about AI How AI can help advisers be more efficient, effective and balanced The specific workflows and implementations they've used with Claras, and the difference it's made How these AI products actually work Be sure to stay tuned for Jordan to throw any semblance of integrity and calm out the window and instead become a shameless shill for Claras.ai. It feels, at times, as though you're eavesdropping on a very specific, very irrelevant product support query between a product and it's bumbling user. Enjoy! You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-26021904-04440001 Thanks again to the team at CPD Check for letting us publish our episodes using their AI-CPD certifying engine. Check out Clayton's episode on the pod for more info. Stuart: stuart@claras.ai www.claras.ai Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Managing to keep the meandering at the start of the ep to a - wide ranging and flower-heavy - minimum, Nathan and Jordan quickly get on task today to discuss getting paid. From choosing how to structure the timing of when you get paid for your work as a financial adviser, to the methods you offer clients, to handling that blessedly rare occasion of a client stiffing you on a bill, they try to explore all the considerations of the topic. Because, as a professional financial adviser, you add immense amounts of value to your clients lives. But do you believe in that value enough to expect to be paid your full worth? And what decisions, steps and systems have you put in place to make sure that happens without the biggest impediment (i.e., you. Us. Advisers.) getting in the way? You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-26020906-00480001 Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

100 episodes! 100 episodes of these two goons meandering around topics that affect, interest and bewilder financial advisers in Australia. To celebrate this milestone, Nathan and Jordan have decided to meander around the topic of 'power' in financial advice. Who has it, who doesn't, why they do (and don't), how they can exercise it and how we can increase it. It is, like most of our oddly popular ones, very philosophical, very meandering and filled with outdated pop culture references (they fly together, just so you know). Enjoy the pod and here's to an undetermined number of more episodes into the future! Thanks for listening. You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-26012910-31480001 Client Care & Practice – 0.25 Professionalism & Ethics – 0.75 Chuffed - Aunty Donna: https://youtu.be/o4fHlldbRHo?si=YehRABoc6fmhqQl6 Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Get in touchContinuing our streak of bringing people on, then putting them in commercially awkward positions by asking silly questions, we're joined in this episode by Patrick Flynn of Simply Kaizen. Who, despite our shenanigans, is happy to discuss: Why the leap from 1-2 advisers to 7+ is across such a large canyon Where Kaizen comes from and how it feeds into his philosophy about the business of advice Why the skills that make you a great financial adviser may not make you a great business owner - and why that's ok The red lines we get to - have to? - draw as business owners when it comes to managing around the people we work with. The two big things all practice should ensure are ship shape before doing anything else. You can now get CPD points for listening to two knuckleheads (and guests!) wax lyrical about financial advice for an hour at a time. CPD For this Episode: https://quiz.ensombl.com/NATH-25121110-19530001 Patrick: Get in touch The Trust Canyon (As discussed at Congress) Another interesting blog on leadership Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Time for more dilemmas - this time, what do you do when a client (strongly) hints they want to end their marriage? How do you handle the disclosure? How do you advise them? What do you do about the partner? Throw in TPD, infidelity, a brief detour in ASIC's SMSF report and a healthy dose of uncertainty, and you've got this week's episode. In it, Jordan and Nathan: Propose frameworks to help you navigate this very thorny issue Thank the wonderful advisers who have posed these questions recently Congratulate all of you out there expanding the remit of financial advice, by examining your own thoughts and approaches Disagree on some bits and bobs Three case studies. Lots of overlap, but also lots of interesting nuance and variation. PS: Like the new character image? Thank Mr Fradley's creativity for the evolution of our logo! 𝐋𝐢𝐧𝐤 𝐭𝐨 𝐐𝐮𝐢𝐳: https://quiz.ensombl.com/NATH-25112611-35210001 - Professionalism and Ethics: 0.75 - Client Care and Practice: 0.25 𝐂𝐏𝐃 𝐀𝐜𝐜𝐫𝐞𝐝𝐢𝐭 𝐲𝐨𝐮𝐫 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐥 𝐥𝐞𝐚𝐫𝐧𝐢𝐧𝐠 If you want to be able to accredit the informal learning you complete as part of your professional development check out CPD check at https://www.cpdcheck.com/ Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

Fresh off the release of his first book - Retire Life Ready - we're joined by James Wrigley. With the largest following on social media of any Australian financial adviser*, James is building his practice by talking to people on all the social platforms. Which is why, in this episode, we studiously ignored talking about social media or marketing. Instead, we wanted to know about his experience working within a larger firm: How do they structure their teams? What're the key considerations with managing the people around you? How are they sharing the work that James' public profile is bringing in? What are some of the challenges advisers face when working within a business that offers asset management as a product? Who does he have in his top 10 friends list on his MySpace page, and how does he avoid upsetting people in the office when he - inevitably - leaves them out? *I think this is true? CPD For this Episode: https://quiz.ensombl.com/NATH-25111312-08020001 - Technical Competence: 0.75 - Client Care and Practice: 0.25 James: James.Wrigley@firstfinancial.com.au James Wrigley - First Financial Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

How much of your actual development as a professional is being captured via your CPD obligations? Are you only doing 40 hours of learning across the year? Or are you constantly learning? If the latter, then join us this week as we chat with Clayton Daniel of CPD Check. Best known for his central role in the rise of the Ensombl platform, Clayton has turned his eye to expanding and democratising the CPD accreditation process. And he's gone even further and agreed to allow us to submit all future (and up to 20 past) CTS episodes for accreditation! That's right - you'll be able to get CPD points for your commitment to listening to two knuckleheads wax lyrical about financial advice for an hour at a time. To choose the episode you'd most like to see CPD for, visit the link below, and donate to Good Shepherd charity to lock in your choice. Request past Episodes for CPD: https://forms.office.com/r/Nu2euRRQx7 CPD For this Episode: https://quiz.ensombl.com/NATH-25103104-48590001 Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143.

We're getting philosophical again this week, but unlike our other meanderings up our own backsides - this one has real value for listeners*. Nathan realised recently that our job as advisers comes down to one, big concept: expectations. Helping clients recognise, articulate, explore, challenge and achieve their expectations. This seed of an idea triggered a conversation that touches on: The gap between aspirations and expectations (and whether the value of our advice sits in there) The power of challenging a clients expectations What you can achieve by asking a client about their expectations - and whether their expected destination lines up with their desired one How the strength of your questioning around expectations ultimately aligns with your value and quality as an adviser It's a big, wonderful topic and we loved recording this episode. Be sure to share it with anybody you know who is curious about advice, and how to tweak the way they're delivering it. *You're welcome for me not including the word 'nuggets' in this opening line. Nathan: advice@nathanfradley.com.au www.nathanfradley.com.au Jordan: jordan@planningsolo.com.au www.planningsolo.com.au LinkedIn: Challenge the Standard in Financial Advice (Podcast): Overview | LinkedIn The information contained in this podcast is general in nature and does not take into account your personal situation. You should consider whether the information is appropriate to your needs, and where appropriate, seek professional advice from a financial adviser. Jordan and Nathan are both authorised representatives of PlanningSolo Licensing, AFS Licence 526143. If you see this, Jordan forgot to do the text.