Ep: 54 Creating Strong First Impressions

About this episode

This episode discusses optimizing new patient visits to enhance trust and retention through various strategies.

First impressions set the tone for patient trust and retention. In this episode, Dr. Stephanie Brown and Danielle Javines discuss how to optimize a new patient’s first visit by setting clear expectations, streamlining the check-in process, and creating a welcoming office environment. They also tackle the debate on whether to adjust on the first visit, strategies for managing families and children, and small yet impactful details like office layout, paperwork, and fragrance sensitivities. Learn how to enhance the patient experience and keep them coming back! Interesting in ChiroTouch? Visit us at www.chirotouch.com. #Chiropractic #ChiroCast #PatientExperience #ChiropracticCare #ChiropracticPractice #FirstImpressions #ChiropracticMarketing

People in this episode

Guests: Dr. Stephanie Brown, Danielle Javines

Topics covered

• first impressions
• patient trust
• patient retention
• office environment
• check-in process
• patient experience

Keywords

• first impressions
• patient experience
• chiropractic care
• office layout
• check-in process
• fragrance sensitivities
• family management

Mentioned in this episode

Organizations: ChiroTouch

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