Bill Shander The Stakeholder Whisperer: Empathy, Data & the Art of Guiding Decisions

About this episode

Bill Shander discusses the importance of empathy and storytelling in guiding stakeholder decisions and building lasting customer relationships.

From Ski Bum to Stakeholder Whispering Author How Journalism Shaped Bill's Data Perspective Learning to Delegate and Trust as a Leader Empathy and Storytelling in Complex Sales Cycles Guiding Stakeholders to Their Own Solutions The Unique Value of Human Connection in an AI World The Dance of Questions for Lasting Customer Relationships Connecting Data Security to Business Value at Salesforce

People in this episode

Host: Daniel Kramer

Guest: Bill Shander

Topics covered

• empathy
• data
• leadership
• storytelling
• stakeholder engagement
• customer relationships
• AI

Keywords

• stakeholder whispering
• data perspective
• delegation
• trust
• complex sales cycles
• human connection
• data security
• business value

Mentioned in this episode

Organizations: Salesforce

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