404 Script Not Found: Kat is Emotionally Intelligent

404 Script Not Found: Kat is Emotionally Intelligent

From Cisco Podcast Network by Cisco

April 23, 2026 · 17 min

About this episode

Kat and Ian discuss the importance of emotional intelligence in the workplace, exploring self-awareness and various biases that affect leadership and collaboration.

Kat is back, and immediately finds a mystery pair of sunglasses to derail us. Ian then somehow turns seeing 11:11 into a segue about emotional intelligence. It’s a chaotic start. Then we get into what we actually meant to talk about: why emotional intelligence matters at work, and how much of it comes down to self-awareness. Kat brings MBA-class receipts, Ian reflects on how badly young-20s Ian handled feedback, and together they unpack the biases that shape how we lead, hire, and work with other people. From the halo effect and similarity bias to a live on-air diagnosis of Ian’s fundamental attribution error, this episode is equal parts leadership conversation, workplace reality check, and accidental therapy session. Spoiler: emotional intelligence won’t solve everything, but it can make you a lot better at your job. If you liked this, like us, or just enjoy Cisco...check us out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

People in this episode

Host: Ian

Guest: Kat

Topics covered

  • emotional intelligence
  • self-awareness
  • leadership
  • workplace dynamics
  • feedback
  • biases

Keywords

  • emotional intelligence
  • self-awareness
  • leadership
  • feedback
  • biases
  • halo effect
  • similarity bias

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