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On the show
From 10 epsHosts
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Recent episodes
Anatomy of a ServiceNow Application
Nov 14, 2025
46m 42s
Find TOP ServiceNow talent (while knowing little about ServiceNow)
Nov 8, 2025
41m 50s
Have you heard of the ServiceNow nullEDGE conference?
Sep 25, 2025
33m 57s
🛑STOP🛑 Losing Post-Deployment Momentum!
Aug 9, 2025
32m 48s
Challenges & Opportunities of AI while Learning ServiceNow
Jul 23, 2025
35m 00s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 11/14/25 |  Anatomy of a ServiceNow Application✨ | ServiceNowapplication development+1 | — | ServiceNowTekVoyant | US | ServiceNow Build Weekdocumentation+2 | — | 46m 42s | |
| 11/8/25 |  Find TOP ServiceNow talent (while knowing little about ServiceNow)✨ | ServiceNowinterviewing+1 | — | ServiceNowTekVoyant | — | characteristicsinterview questions+1 | — | 41m 50s | |
| 9/25/25 |  Have you heard of the ServiceNow nullEDGE conference?✨ | ServiceNowvirtual conference+2 | Jace BensonJeff Jessie | ServiceNownullEDGE+1 | — | nullEDGEconference+1 | — | 33m 57s | |
| 8/9/25 |  🛑STOP🛑 Losing Post-Deployment Momentum!✨ | post-deployment momentumServiceNow+3 | — | ServiceNowTekVoyant+1 | — | post go live bluesuser councils+1 | — | 32m 48s | |
| 7/23/25 |  Challenges & Opportunities of AI while Learning ServiceNow✨ | AIServiceNow+2 | — | ServiceNowTekVoyant | — | platform fundamentalsaccelerate learning+1 | — | 35m 00s | |
| 5/31/25 |  "They said it took too long to get things done in ServiceNow"✨ | ServiceNowbusiness processes+1 | — | ServiceNowTekVoyant | — | ServiceNowcompetitor+2 | — | 27m 53s | |
| 5/18/25 |  Secrets of an elite ServiceNow talent manager✨ | ServiceNowrecruitment+2 | Stephanie Fairbanks | ServiceNowTekVoyant | US | talent managementcustomer needs+1 | — | 31m 57s | |
| 5/2/25 |  How to ACTUALLY Network PART 2!!✨ | networkingbuilding networks+2 | Tim Woodruff | AI In A BoxServiceNow Development Handbook 4e+4 | — | ServiceNow Knowledge25networking systems+1 | — | 43m 05s | |
| 4/25/25 |  How do you ACTUALLY Network?✨ | networkingintroversion+3 | — | ServiceNow Knowledge25ServiceNow+2 | US | ServiceNowKnowledge25+1 | — | 40m 36s | |
| 3/14/25 |  Getting into ServiceNow HR with Philip Elliot✨ | ServiceNowHR module+2 | Philip Elliott | ServiceNowTekVoyant | US | ServiceNow HRfreelance architects+1 | — | 34m 33s | |
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| 2/15/25 |  ServiceNow Success... without ServiceNow?! | Success on ServiceNow isn't JUST a factor of a good deployment. There's a number of disciplines and mindsets that go into building and maintaining a successful ServiceNow experience.MENTIONED IN THIS EPISODE- The Power of Stakeholder & User Councils- Establishing ServiceNow Architecture Standards - Documenting ServiceNow Deployments - Getting Better at CommunicationThanks to our sponsors,- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 32m 10s | ||||||
| 2/6/25 |  Translating past work experience into ServiceNow value | It can be challenging translating your past work experience into value, especially when you're new to the ecosystem.In this episode we talk about how understanding scale, type, and agency in work can help bridge the narrative gap.We hope this helps you increase number and success of your interviews.MENTIONED IN THIS EPISODE- Titans of ServiceNow - Travis Toulson- Role Explanations--- ServiceNow Admin--- ServiceNow Implementer--- ServiceNow BA--- ServiceNow Engagement Manager--- ServiceNow Architect (Episode 1 & Episode 2)Thanks to our sponsors,- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 31m 02s | ||||||
| 11/18/24 |  Interviewing ServiceNow Talent | Every month or two we see a thread asking for questions to ask ServiceNow job candidates.This episodes covers some strategies and question samples you can ask... even if you aren't a ServiceNow developer!MENTIONED IN THIS EPISODE- Glide AggregateThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 36m 50s | ||||||
| 10/8/24 |  Prepping for Platform Analytics Workspace with VividCharts! | ServiceNow Platform Analytics Workspace is awesome! Rob and Mitch from Vividcharts join us for a discussion about how to prepare for a migration from traditional dashboards to this new framework. ABOUT VIVIDCHARTSCheck out VividChartsReporting Audit ServiceThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 35m 59s | ||||||
| 9/20/24 |  The Power of User Councils for your ServiceNow Platform | Everyone talks about transparency and leadership, but you won't achieve that without an audience. We break down the reasons and methods for ServiceNow platform owners and consultants to set up user and executive councils for their ServiceNow programs.Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 31m 25s | ||||||
| 9/1/24 |  🛠️ Labor and ServiceNow | In celebration of labor day, we talk about how do you know you're doing GOOD labor, and how to make sure your labor isn't exploited.And we conclude with a titanic labor that the ServiceNow community needs to address.ALSO MENTIONED:- Getting Better at Communication- CSDM with Mark Bodman- The Truth About Customization vs Configuration- Document Your SolutionsThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 40m 14s | ||||||
| 7/25/24 |  Navigating ServiceNow Deployment Chaos | We discuss some practical methods for bringing the chaos of ServiceNow implementations under controlALSO MENTIONED:- Robert's Rules of OrderThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 36m 17s | ||||||
| 6/29/24 |  Learn to go from Abstraction to Action | The difference between an adequate and expert ServiceNow expert is comfortably receiving abstractions and translating them into specific action. Break the mindset of being an order taker. The difference between great success and poor results can be due to your clarifying lense, in addition to your dev skills.ALSO MENTIONED:- Episode 38 - Outcomes, outcomes, outcomes, outcomesThanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 32m 30s | ||||||
| 6/27/24 |  🎁🤖 AI In A Box with Jace Benson | Jace isn't just passionate about Tech, but also how it's sold. Learn how is "buy once and own it" philosophy lead him to create "AI In A Box", an AI you can install in your own environment to perform task summaries. All the security, privacy, and compliance you want, at a criminally low price.Check out https://ai.ina.box/Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 32m 16s | ||||||
| 6/15/24 |  ServiceNow Development, Architecture, & Success, with Chris Nanda | OG of ServiceNow OGs, Chris Nanda, joins us to talk about ServiceNow development, what makes a good architect, and what ServiceNow success looks like.Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 37m 38s | ||||||
| 5/31/24 |  Coaching, Keeping Up, And HOW DOES THIS THING WORK!? | Coaching is a necessity, even for seasoned vets. We differentiate between coaching, mentoring, and training. We discuss the difficulty of keeping up with ServiceNow and how hard it is to understand how solutions are *supposed* to work.Mentioned:- Ep 67: Asking for Help- Chillz Muzik on Fiverr (our theme song performer)Thanks to our sponsors,- Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 41m 31s | ||||||
| 5/4/24 |  Straight talk on CSDM with Mark Bodman | Mark Bodman, ServiceNow's Sr. Product Manager for CSDM & CMDB joins us to demystify the CSDM.Mentioned in this episode- The Invisibility Problem- ServiceNow Community Youtube CSDM ContentThanks to our sponsors, - Clear Skye the optimized identity governance & security solution built natively on ServiceNow.- Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 35m 27s | ||||||
| 4/29/24 |  From bridal makeup to ServiceNow expert - Holly Ryder's journey | ServiceNow CSA & CAD Holly Ryder of PAMT Consulting joins us to discuss her journey to ServiceNow deployment, and how The Duke's ServiceNow coaching helped her reach her goals.Mentioned in this episode- The Chuck Tomasi You Never Knew- Tracy Curry Builds The Soap App- What to Build to Up Your ServiceNow Skill- Getting the ServiceNow Help You NeedThanks to our sponsors, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 30m 49s | ||||||
| 4/24/24 |  The ServiceNow Magician - Chris Schuh | CMA & magician Chris Schuh joins us to discuss ServiceNow event management, ITOM, CMDB. We go deep on why its so difficult to get right, and how to cope.Thanks to our sponsors, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.Magic Mind the world's first mental performance shot. Get you up to 48% off your 1st subscription or 20% off one time purchases with code CJANDTHEDUKE20 at checkout. Claim it at: https://www.magicmind.com/cjandthedukeABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 35m 54s | ||||||
| 4/15/24 |  7 Day ServiceNow Upgrade?! (With Mark Roethof) | Special guest Mark Roethof joins us to discuss a massive ServiceNow upgrade executed in just 7 days using only out-of-box components.Learn the tools he used and what it took to prepare. We also talk a bit about content creation and owning your journey.Clone Management, Upgrade Monitor, Upgrade Center, ATF, Cloud Runner, Skipped Record Rules.Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.EXTRA STUFF:- Mark's absolutely ridiculous 250+ article mega thread. ABOUT USCory and Robert are vendor agnostic freelance ServiceNow architects.Cory is the founder of TekVoyant.Robert is the founder of The Duke Digital MediaSponsor Us! | 34m 30s | ||||||
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