How One Person Can Make All the Difference

About this episode

Paul J. Daly shares a memorable experience on a plane that highlights the impact of one person's empathy and attention.

Clarity Fam, I was on a plane ride a few weeks ago that I will never forget. The leg room was tight, I had to pay for my beverage, the seat was a little more uncomfortable...and I LOVED IT. All of this was because of one woman's extra bit of empathy and attention. It reminded me how one person can make all the difference. I tell the story this week. Pursue Clarity, Paul Connect with me at www.pauljdaly.com Check out the More Than Cars Movement here.

People in this episode

Host: Paul J. Daly

Topics covered

• empathy
• customer service
• personal impact
• storytelling
• business insights

Keywords

• empathy
• customer experience
• story
• impact
• business
• clarity

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