Townsend Institute Podcast Series - 081 | Brianna Montgomery: Scaling Company Culture

About this episode

Brianna Montgomery discusses maintaining company culture during rapid growth and innovative learning strategies.

How Can You Maintain Culture When Your Company Scales Rapidly? On this episode of TIPS, hosts Ashlie and Gilbert welcome Brianna Montgomery—Director of Enterprise Learning and Development at Rivian, Concordia University Irvine alum, and former Townsend Institute faculty member—to explore how cutting-edge learning strategies scale culture in a rapidly growing company. Drawing from her journey through Jack in the Box, Chipotle, and now Rivian, Brianna reveals how innovative companies equip managers to lead through ambiguity, rapid growth, and high-stakes change. You'll discover: How AI roleplay bots create psychological safety for managers to practice difficult conversations with real-time feedback Why "meetings in a box" (30+ plug-and-play team tools) empower managers to lead through Tuckman's stages of team development Rivian's Compass Values framework: turning aspirational values into specific, measurable behaviors embedded across the entire employee lifecycle The power of "zoom out" and "stay open": how to see the bigger picture while holding convictions loosely Why minimum viable product thinking (progress over perfection) accelerates both learning and innovation How a two-day…

People in this episode

Hosts: Ashlie, Gilbert

Guest: Brianna Montgomery

Topics covered

• company culture
• scaling
• learning strategies
• manager capability
• leadership
• employee onboarding

Keywords

• company culture
• scaling
• learning and development
• manager training
• onboarding
• psychological safety
• Tuckman's stages
• Compass Values
• minimum viable product
• innovation

Mentioned in this episode

Organizations: Rivian, Concordia University Irvine, Townsend Institute, Jack in the Box, Chipotle

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