How Do You Know If Your Coaching Is Working? (Simple Metrics That Actually Help)

How Do You Know If Your Coaching Is Working? (Simple Metrics That Actually Help)

From Coaching Clinic: scale your business, acquire high ticket clients & master coaching skills by John Ball & Angela Besignano

April 29, 2026 · 22 min · Episode 93

About this episode

The episode discusses how coaches can measure their effectiveness beyond client satisfaction and renewals by using simple feedback systems.

Show Notes How do you actually know if your coaching is working? In this episode of The Coaching Clinic, Angie and John unpack one of the most uncomfortable—and most important—questions for coaches: are you effective, or are you just being liked? They challenge the common reliance on client satisfaction, renewals, and “good sessions,” and explore why those signals can be misleading. Early-stage coaches often ride the highs and lows of recent sessions, but without clear metrics, improvement becomes guesswork. The conversation moves beyond theory into practical application—how to introduce simple, usable feedback systems without damaging trust or turning sessions into surveys. They explore the role of structured feedback (like a 0–10 rating), better questioning, and the importance of creating space for honest input. The core message is clear: if you’re not measuring your coaching, you’re relying on assumptions—and that has consequences for your growth and your clients’ results. This episode is a direct, honest look at how to move from “I think I’m doing a good job” to actually knowing. Key Topics Why client satisfaction isn’t the same as coaching effectiveness The danger of recency…

People in this episode

Hosts: John Ball, Angela Besignano

Topics covered

  • coaching effectiveness
  • client feedback
  • metrics for coaching
  • trust in coaching
  • coaching improvement

Keywords

  • coaching metrics
  • client satisfaction
  • feedback systems
  • coaching effectiveness
  • recency bias

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