Communication in Crisis
From Code 321 Podcast by Precision
March 17, 2026 · 48 min · Season 6 · Episode 1
About this episode
Courtney Newman interviews Nick about effective communication in EMS leadership during crises.
Courtney Newman flips the script and interviews Nick on one of EMS leadership’s hardest skills: communication. They unpack trust, timing, feedback, conflict, gossip, written versus verbal conversations, and how strong teams handle hard moments with clarity, curiosity, and kindness, without losing sight of culture, relationships, or the patient at the center.
People in this episode
Host: Courtney Newman
Guest: Nick
Topics covered
- communication
- EMS leadership
- trust
- feedback
- conflict resolution
- team dynamics
Keywords
- communication
- EMS
- leadership
- trust
- conflict
- teamwork
- feedback
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