Connected FM

Dr. Matt Tucker hosts a panel of young facility management professionals from Belgium, Kenya, and the Netherlands to discuss what well-being truly means in the modern workplace. The group explores how physical environments, inclusivity and emerging technologies like AI influence their productivity and career development.

Facility management is becoming increasingly data-driven, but the “FM analyst” isn’t a role, it’s a mindset. In this episode, we explore how curiosity, storytelling and data confidence are reshaping the future of FM.

In this insightful interview, Prince Botwe from Ghana explores the critical role of communication, especially non-verbal cues, in facility management. Discover how buildings communicate, the impact of non-verbal signals on safety and confidence, and strategies to elevate the profession globally.

Industry experts discuss the critical importance of aligning facility management performance metrics with the specific needs and "why" of the demand organization. By focusing on mission impact rather than just technical data, FMs can better justify resources and demonstrate true strategic value.

Michael Amos, Managing Director of Waste to Wonder Worldwide, joins the show to discuss how organizations can turn redundant corporate assets into life-changing support globally. He explains why furniture often considered "waste" is actually a hidden asset for achieving ESG goals and reducing carbon footprints.

As workforce demographics shift and experienced facility professionals retire, the FM industry faces rising safety risks, productivity challenges and major knowledge gaps. In this episode, Associate Professor at the University of North Carolina at Charlotte, Dr. Jake Smithwick, joins host Wayne Whitzell to break down the data behind the demographic cliff, and what leaders can do now to prepare.

Claire Coder, founder of Aunt Flow and Forbes 30 Under 30 honoree, shares why accessible period care is no longer optional in modern facilities and how inclusive restroom design benefits employees, operations and workplace performance.

Richard Peterson shares how IFMA’s credentials, chapter involvement and mentorship accelerated his FM career, from earning the CFM to leading a global team.

Harvard public health expert Dr. Joseph G. Allen joins host Edward Wagoner to discuss why indoor air quality is becoming a defining responsibility for today’s facility managers. He breaks down the science, the technology and the practical steps leaders can take to create healthier, higher-performing buildings.

As 2025 comes to a close, we’re revisiting one of our most popular conversations of the year. Lorri Rowlandson of BGIS shares a practical, three-layer approach to integrating artificial intelligence into facility management from individual productivity to enterprise transformation.

AI is reshaping facility management, but only when paired with high-quality data and human expertise. In this episode, IFMA Global Influencer Brian Haines breaks down what AI can — and can’t — do for FMs, and why now is the most exciting time to grow in the profession.

Discover how AI is reshaping asset management, from smarter workflows to data-driven efficiency, and why clean data is key to unlocking real ROI.

Host Edward Wagoner talks with Dr. Winnie Kwofie about visibility in facility management, the underrepresentation of women and the value of diverse perspectives in leadership. Winnie shares her journey, the power of storytelling and the importance of fostering inclusive environments in the profession.