Convo By Design®

The episode you are going to hear today was over a decade in the making. LuAnn Niagara is the host of A Well Designed Business. The podcast launched in 2016 and set the standard for what a business of design podcast should be. LuAnn’s focus was then and is today focused on helping designers up level their design studios. LuAnn was hosting a session for the KBIS Podcast Studio and we had some time during the show and I can’t remember who brought up the idea, I think it was me who suggested to LuAnn, that this would be a great time for us to record a conversation about our own journey and collaborate on a crossover episode. It could be fun! Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Shelter Republic – Request your membership invitation Oh, it was fun. We talked about so much but what is really special about this… If you continue to listen here, you are going to get, I’m sure, a vastly different presentation. The exact same conversation will air on both feeds, but the context and philosophy is different. I have a tremendous amount of respect for LuAnn. She has done something special. If you are a designer, architect, maker, you know what I mean. She created something from nothing and every one of us here knows how hard that is. In setting up this interview, I want to provide both context and a bit of storytelling. You are going to hear four very brief clips before we get to my conversation with LuAnn. It’s been a while since I shared this on the show, but in addition to my broadcast experience in music and sports, I was the general manager and program director for Playboy Radio. In that role, I hosted a show on the channel called the Playboy Radio Interview. She show was a one on one with guests that I thought would resonate by telling unique and personal stories about their journey. And what I want you to realize as you listen to these is that we all go through many of the same things, experience the same challenges and nobody in life achieves anything without a little luck and support. That support can come from family and friends, it can come from a trusted advisor and it can come in the form of hearing stories about others told by industry voices, like LuAnn or me. The first clip you are going to hear is US Mens National Hockey legend, Mike Eruzioni. You would up where you are due to a series of circumstances that aren’t always within your control. Guess what, nobody is. It’s what you do next and how you need to keep going because you never know where that big opportunity os going to come from. The next segment you are going to hear is actor, Tom Sizemore. Sizemore has since past but he still has lessons to share. I’m not going to set this clip up too much because I think it speaks for itself. The concept is “challenge” and the friends and supporters who help us along the way. It doesn’t get more real or powerful than that. Next up is George Lopez. He and I were speaking about community. That of the musicians playing the upcoming Playboy Jazz Festival and how creatives like musicians and comics help each other along the way. I share this with the hope that our industry continues to help each other in an ever chaotic and complicated world. The final clip is legendary. It’s Henry Winkler on going with his instincts. Imagine when Henry Winkler was on set, day one, starting off as Arther Fonzerelli he was looking at TikTok and became influenced by what the trends were instead of being himself, going with his gut and trusting his authentic intuition? Things might be different. These concepts; A strong work ethic matters, We all need help and a little luck, Support is as important as giving back and Trusting your gut and being authentic. Next up, you are going to hear my conversation with LuAnn Niagara recorded live from KBIS, right after this.

From the show floor at CEDIA Expo 2025, three distinct voices reveal an industry in the midst of transformation—where technology, design, and business are converging in new and unexpected ways. What emerges is not a story about gadgets, but about integration at every level: systems, teams, and ideas. The future of the home is being shaped as much by collaboration and communication as by innovation itself. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Shelter Republic – Request your membership invitation Jason Knott, Hagan Kappler, and Bob Schuppe each bring a different lens to the evolving world of residential technology, exploring how integrators, designers, and architects must align to meet rising expectations around performance, aesthetics, and long-term value. Jason Knott | D-Tools Integration Over Innovation The industry has shifted from breakthrough moments (CDs, DVDs, early automation) to iterative refinement. https://www.d-tools.com Lighting as the Entry Point Lighting design is now the gateway for integrators to engage at the earliest stages of a project. https://www.lutron.com https://www.ketra.com Early-Stage Collaboration Integrators must be involved during architectural planning to avoid conflicts with structure, HVAC, and design intent. https://cedia.org The Designer–Integrator Language Gap Misalignment between aesthetics and performance leads to inefficiencies and compromised outcomes. “Wall Acne” and Invisible Technology The push to hide visible tech (switches, speakers, controls) has created a sub-industry of concealment solutions. https://www.framemytv.com https://www.futureautomation.net Business Software as Competitive Advantage End-to-end platforms improve efficiency, project management, and profitability (~13% increase). https://www.d-tools.com/system-integrator https://www.d-tools.com/cloud AI in Integration (Early Stage) AI is being applied to proposal generation and security analytics, though much of the market is still in hype phase. Resistance to Change Legacy workflows (Word, Excel) persist despite clear operational disadvantages. Designing for Reality Client preferences, budget, and compromise often override ideal technical execution. Hagan Kappler | Daisy National Integration Platform Scaling a fragmented industry through acquisition and brand unification. https://daisyco.com Consistency Across Multiple Residences Clients expect identical user experiences across homes in different locations. Recurring Revenue Model Quarterly service visits transform integrators from project-based vendors into long-term partners. Builder/Designer-Centric Business Model Majority of work driven through relationships with architects, builders, and interior designers. Purchasing Power & Market Influence Scale enables stronger relationships with manufacturers and influence over product development. Industry Consolidation Trend Integration is following other trades (HVAC, pest control) toward aggregation and higher valuations. Workforce Development & Labor Shortage Critical shortage of technicians is limiting industry growth. Women in Integration Expanding the talent pool through apprenticeship programs and leadership pathways. https://cedia.org/education Education Pipeline Development Outreach to high schools and partnerships with manufacturers to build awareness of integration careers. Client Lifecycle Expansion Shifting from one-time installs to ongoing service, upgrades, and data-driven engagement. Bob Schuppe | Resolute Design Group Lighting as the New Frontier Lighting has become the defining category in modern integration. https://www.lutron.com https://www.ketra.com Decline of Traditional Recessed Lighting Shift from large can lights to small aperture, modular, and precision lighting systems. Integrator as Technology Guide Role evolving into advisor/translator—helping clients discover what’s possible. Authenticity vs. Aesthetic Perfection Designers removing tech elements from photos raises questions about transparency in design. Invisible but Functional Technology Technology should disappear visually while remaining fully accessible and high-performing. Reliability Over Innovation “Bulletproof” systems are more valuable than bleeding-edge solutions that may fail. Engineering-Driven Approach Performance, redundancy, and consistency are core to successful system design. Blurred Lines Between Trades Increasing overlap between electricians, designers, builders, and integrators. Manufacturer–Integrator Feedback Loop Experienced integrators play a key role in shaping product development. Audio Nostalgia & Tangibility Resurgence of vinyl, CDs, and physical media reflects desire for tactile experiences. https://www.sonos.com https://www.mcintoshlabs.com Emotional Connection to Technology Technology is not purely functional—it shapes memory, identity, and experience. Integration as a Discipline, Not a Layer Technology must be embedded from the beginning of the design process—not added later. Collaboration as Competitive Advantage The most successful projects are built on shared ownership between designers, architects, and integrators. Aesthetics vs. Performance Tension Balancing clean design with technical requirements remains the central challenge. Standardization vs. Customization Clients want both highly personalized spaces and consistent experiences across properties. The Rise of Service-Based Models Recurring engagement is replacing one-time project delivery. Technology Disappearing Into Architecture The end goal is seamless integration—where tech enhances space without calling attention to itself.

In this roundtable conversation, a diverse group of interior designers and kitchen specialists discuss how kitchen design has transformed in the post-pandemic era. Rising costs, shifting client expectations, and new technologies are forcing designers to rethink how kitchens function and how they are delivered to clients. The conversation explores everything from appliance innovation and zoning strategies to the emotional role of kitchens as gathering spaces. Designers also confront difficult realities such as escalating budgets, supply chain issues, and the need to guide clients through increasingly complex decisions. We gathered at the Pacific Sales Kitchen & Home showroom in San Diego. A beautiful and well appointed space with so much to see and the room to enjoy it. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Shelter Republic – Request your membership invitation At its core, the discussion highlights a broader truth about the design profession today: kitchens are no longer simply rooms for cooking. They are ecosystems that reflect lifestyle, culture, wellness, and the evolving way people live in their homes. Ginger Rabe “During Covid everyone was home all day. Now I design for what happens when people come home after being gone all day.” “The hardest conversation now is telling clients that what cost $50,000 five years ago might be $185,000 today.” “Sometimes the challenge of designing a luxury kitchen for $22,000 is actually fun—it forces creativity.” “I build kitchens around how people really cook, not how kitchens are supposed to work.” “Designers today are often the first people explaining what a project actually costs.” Kendra Araujo “Clients are overwhelmed by information now—our job is guiding them through the process.” “The price conversation is happening much earlier than it used to.” “People want their dream kitchen, but the cost realities have changed dramatically.” “We’re constantly helping clients prioritize what actually matters most.” “There’s so much analysis paralysis today that designers have become translators.” Kaylee Blaylock “Function comes first—our job is to make the kitchen work for the client before it looks beautiful.” “We start with questionnaires because every person in a household uses the kitchen differently.” “Appliances today allow us to personalize kitchens in ways we couldn’t before.” “We’re designing zones now—smoothie stations, coffee stations, prep areas.” “The kitchen has become much more individualized.” Taylor Troia “We usually start with appliances because they dictate the entire layout.” “Once clients understand their appliance choices, the kitchen design almost begins to solve itself.” “There are so many new appliance innovations that we’re constantly learning.” “Travel and design shows open our eyes to things that haven’t even reached the U.S. yet.” “Knowing what’s possible globally helps us serve our clients better locally.” Rachel Moriarty “Covid activated more users in the kitchen—people learned to cook.” “I think about kitchens as stations—charcuterie stations, prep zones, cooking zones.” “Circulation patterns are the first thing we think about when designing a kitchen.” “Professional kitchen thinking is influencing residential design more than ever.” “The best kitchens are ecosystems where people can work without colliding.” Jules Wilson “We try to let clients talk first because what they say initially is always the most important.” “You learn far more by listening than by running through a checklist.” “Many younger clients have huge wish lists—but they’re often unrealistic.” “Part of our role is helping clients narrow their priorities.” “Kitchen design today is as much about psychology as it is about layout.” Nate Fisher “Appliances have become central to how we design kitchens.” “Technology is evolving so quickly it’s hard to keep up with everything available.” “Every cabinet now has a specialized insert or storage function.” “Clients want everything organized and hidden away.” “A clean kitchen visually creates peace in the home.” Concepts The Post-Covid Kitchen Shift Price Shock and the New Budget Reality Kitchen Zoning and Multi-User Design Appliance Innovation and Technology Personalization Through Storage and Organization Aging in Place and Accessibility Outdoor Kitchens as Lifestyle Extensions

Launching a design firm is hard. Launching one days before a global shutdown is something else entirely. In this episode of Convo By Design, I speak with interior designer Justine about building a solo practice during COVID, transitioning from sales to structure, and navigating the modern realities of design—from virtual collaboration and technical complexity to burnout, authenticity, and creative control. It’s an honest conversation about what it really takes to grow a design business today without losing yourself in the process. Designing Through Disruption | Convo By Design Podcast is hosted and published by Josh Cooperman. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Interior designer Justine shares how launching a solo firm during COVID reshaped her business, creativity, and approach to authenticity in modern design. Interior Design Podcast, Solo Design Practice, Post-Pandemic Design, Interior Designer Business, Design Authenticity, Lighting Design, Residential Renovation, Convo By Design Episode Highlights Launching a design firm at the onset of COVID—and adapting without a roadmap Transitioning from sales and jewelry to residential design and construction The rise of the “one-woman studio” and the cost of wearing every hat How virtual meetings expanded access while eroding design community Why lighting plans are foundational—not optional Designing with intention under real budget constraints Choosing authenticity over polish in social media marketing Burnout prevention, creative resets, and the cautious use of AI tools “I didn’t just start a business during COVID—I learned how to design without a safety net.” “Virtual meetings made design more accessible, but they took away the intimacy that built real community.” “Lighting is the difference between a room that looks good and one that actually works.” “Being a one-woman studio means freedom—but it also means you feel every decision.” “Not every project needs to be Instagram-perfect to be successful.” “Clients don’t need more trends—they need clarity.” “Scaling sounds great until you realize what you might lose creatively.” “Burnout doesn’t happen all at once. It happens quietly.” “Authenticity isn’t a brand strategy—it’s a survival tool.” “AI can help with process, but instinct still drives good design.”

Transforming the Kitchen Experience: How Kitchen365 Streamlines Design, Specification, and Delivery At KBIS 2026, Bhavin Patel and Hiren Modi of Kitchen365 discuss how their end-to-end technology platform is reshaping the kitchen cabinet industry—making design faster, orders more accurate, and showrooms more agile. Digitizing Kitchen Design: Kitchen365’s design service accelerates the process from field measurement to final kitchen plan, completing in hours instead of a week. B2B Order Management System (OMS): Streamlines dealer and distributor interactions, supports tiered pricing, multi-warehouse fulfillment, and integrates with existing design software like ProKitchen. Consumer-Facing Digital Tools: Price estimators and visualizers allow homeowners to explore and configure kitchens online, reducing showroom dependency. Reducing Scope Creep & Specification Drift: Digital twins and high-fidelity visualizations ensure designs align with customer expectations, lowering errors and change orders. Process Integration & Efficiency: CSV-driven workflows reduce manual data entry, freeing staff for higher-value work and increasing accuracy. Hybrid Showroom Model: Physical showrooms serve as inspiration hubs, while digital platforms handle design, ordering, and lead generation. Democratizing Information: Transparency across pricing, inventory, and specifications strengthens trust between showrooms, designers, distributors, and clients. Competitive Advantage Through Workflow: Beyond products and aesthetics, efficiency and integration of design, data, and delivery create the next edge in the kitchen industry. At KBIS 2026, Kitchen365 is showcasing a transformative approach to the kitchen cabinet industry. Founded to address the fragmented workflows between designers, retailers, and manufacturers, Kitchen365 is more than a software company—it is a full-scale ecosystem that digitizes, automates, and scales the kitchen design process. Bhavin Patel, President, and Hiren Modi, Co-Founder and CEO, shared their journey of identifying inefficiencies in the industry. From lengthy design cycles that could take a week to fulfill to manual order entry prone to costly errors, the opportunity for modernization was clear. Kitchen365 first tackled this by offering a kitchen design service that allows designers to focus on client interactions while the platform handles technical drawings, reducing turnaround times to mere hours. The platform’s B2B Order Management System (OMS) revolutionizes distributor and dealer workflows. Tiered pricing, multi-warehouse inventory tracking, and CSV integrations with design software reduce manual errors and improve fulfillment speed. Retailers now have the ability to quickly provide quotes, place orders, and communicate with clients without extensive back-office staffing. For homeowners, Kitchen365 offers interactive digital tools like price estimators and 3D visualizers, enabling them to explore kitchen options remotely. High-fidelity visualizations and digital twins reduce “specification drift,” ensuring that what is imagined in the design phase aligns with the final installation. This not only minimizes costly post-order changes but also enhances the overall customer experience. Kitchen365 also empowers showrooms to evolve. Dealers gain enterprise-level digital portals with catalog management, lead generation, and design visualization, all accessible for a modest subscription. This hybrid model integrates physical and digital experiences, giving clients the tactile inspiration of a showroom and the efficiency of an online platform. Underlying all these innovations is a commitment to transparency. By democratizing information across pricing, inventory, and specifications, Kitchen365 strengthens relationships between distributors, dealers, designers, and end clients. The result is a seamless, efficient, and more confident workflow—from first consultation to final installation. Bhavin and Hiren emphasize that technology does not replace the human element but amplifies it. Designers become “complexity curators,” focusing on aesthetics and client experience while Kitchen365 handles data management, order accuracy, and process efficiency. The platform exemplifies how technology, when paired with industry expertise, can elevate every participant in the kitchen cabinet ecosystem. In a market long defined by artisanal craftsmanship and manual processes, Kitchen365 demonstrates that the next competitive advantage isn’t just in style or materials—it’s in integrated, intelligent workflows that make the industry faster, more transparent, and more client-focused. Guest: Brandon Drum, Owner | Prime Cabinetry Learn more about Kitchen365: Kitchen365 Website

The emotional impact of our surroundings, the challenges of a multi-year global project, and why the perfect kitchen starts with the “mother archetype.” Elana Tenenbaum Cline, architecturally trained-interior designer with a fascinating background rooted in both structured discipline and creative layering came into the virtual studio to share her journey from attending Syracuse University’s intensive architecture program to working on massive global projects like the Abu Dhabi Airport. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep The conversation explores the “practical creative” mindset, the importance of constraints in design, and the profound shift from large-scale architecture to the intimate human scale of interior design. Elana explains her philosophy that our surroundings completely impact how we perform and think, detailing how she uses personal narratives to craft spaces that truly resonate with her clients. The Architectural Foundation: Elana discusses growing up with a structured father and a creative mother, and how her five-year architecture degree informs her complex interior renovations today. The Emotional Connection: Why Elana pivoted to interior design to achieve a more intimate understanding of how people actually live—from how they serve coffee to their favorite childhood colors. We talk about running and The “Suck” of the Marathon: A unique analogy comparing the phases of a design project to running a marathon, specifically the “mile 20” moment where clients might lose the vision just before the finish line. Redefining Luxury: Why “luxury” in interior design might be as simple as a perfectly organized silverware drawer rather than just expensive materials. The Performance of Space: Insights into commercial projects like the West River Surgery Center, where the design’s primary goal is to evoke a sense of ease and calm for patients. Elements & Links E: Explore Elana’s portfolio and the “all senses” approach to residential and commercial design. Syracuse Architecture: Information on the intensive five-year program that shaped Elana’s professional background. Convo By Design Archive: Catch up on previous episodes featuring architects and designers. The Soul of a House: A recommended read on the emotional impact of interior spaces. “I call myself a practical creative. I love being creative, but I love having constraints.” “What is so beautiful about architecture and interior design is… how do you actually live in the space? How do you think?” “I believe that our surroundings completely impact how we feel, how we perform, and how we think.” “Architecture, depending on the scale… can go on for a long time. There is a pace with interiors that keeps me going.” “Luxury in architecture is a material choice… luxury in interior design might be a silverware organizer in a drawer.” “In an interior project, mile 20 is when you’ve done all the work… you’re almost there, and the client doesn’t see the vision yet because they can’t sit on it or touch it.” “I try to use plain speak with clients… even the wealthiest clients all have budgets and want to manage them extremely carefully.” “You finish a renovation… and they put a pink Dove soap pump from Walgreens on the counter. It’s like a knife to the heart.” “People want to be outside as much as possible; they want to connect to nature as much as possible while still having access to power and shade.”

Bold Vision, Grounded Leadership, and the Relentless Pursuit of Purpose. In this deeply personal and strategic conversation, Corey Damen Jenkins shares the discipline, resilience, and intentional leadership behind his rise—from knocking on 779 doors to building a global design brand rooted in humility, creativity, and purpose. Corey Damen Jenkins is widely recognized for his exuberant interiors—fearless color, rich materiality, and a joyful sense of aspiration. But behind the visual confidence is a disciplined leader, strategic thinker, and resilient entrepreneur who built his career through persistence, focus, and unwavering belief in his purpose. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep In this conversation, Jenkins reveals the principles that guide both his creative and business decisions. His “toy box philosophy” of time management emphasizes prioritization and clarity, while his belief in editing—removing distractions in both design and business—ensures that his work remains intentional and impactful. Jenkins also shares the realities behind his success, including rejection, intellectual property challenges, and the pressures of leading a growing global brand. From licensing partnerships and product design to publishing and team building, every decision reflects his long-term commitment to protecting creative integrity and building something meaningful. More than a story of success, this is a conversation about purpose. Jenkins explains how staying grounded, hiring with intention, and embracing humility have allowed him to build not just a celebrated design firm, but a life aligned with creativity, impact, and service. Key Themes and Insights Purpose-Driven Career Transformation Transitioned from automotive corporate buyer to interior designer after a layoff. Launched his firm during the 2008 recession—one of the most challenging economic periods. Persistence defined his early career, including knocking on 779 doors to secure his first major client. The Toy Box Philosophy: Strategic Time and Energy Management Prioritize the most important commitments first. Apply discipline to protect creative energy and focus. Editing is essential in both design execution and business leadership. Editing as a Creative and Business Discipline Great design is as much about restraint as expression. Strategic clarity requires removing distractions and excess. Focus strengthens creative voice and brand identity. Leadership Through Humility and Intentional Hiring Values humility, integrity, and character over pure talent. Builds teams based on trust, collaboration, and shared values. Leadership grounded in humility creates resilience and longevity. Protecting Creative Vision Through Licensing and IP Strategy Strategic licensing partnerships expand reach while protecting creative authorship. Collaboration with global brands strengthens business stability. Intellectual property protection is essential in today’s copy-driven market. Designers as Emotional and Strategic Partners Designers serve as advisors, therapists, and trusted confidants. Design has emotional, psychological, and lifestyle impact. Interiors shape not only how spaces look—but how people live and feel. Corey Damen Jenkins: “Success requires focus. You have to put the big priorities in first.” “Rejection isn’t failure—it’s part of the journey.” “Humility keeps you grounded and makes you a better leader.” “Design isn’t just about beauty. It’s about transformation.” “I didn’t just want a career. I wanted a purpose.” Purpose Before Prestige: Corey Damen Jenkins on Building a Life—and Career—by Design Corey Damen Jenkins has built a career defined by bold interiors, fearless creativity, and unmistakable confidence. But the true foundation of his success isn’t aesthetic—it’s discipline, humility, and purpose. Long before his work appeared in books, product collections, and design publications, Jenkins faced the uncertainty of reinvention. After losing his corporate job, he committed fully to interior design, launching his firm during one of the most volatile economic periods in recent history. The early days tested his resolve. He knocked on 779 doors before securing his first major client—a defining experience that shaped his perspective on perseverance and belief. Today, that same discipline informs every aspect of his work. Jenkins approaches both design and leadership with intentional focus. His “toy box philosophy”—prioritizing the most important commitments first—guides how he manages his time, his studio, and his creative energy. Editing, he believes, is essential not only to great interiors but to building a meaningful business. As his influence has grown, Jenkins has expanded into licensing, publishing, and product design, carefully selecting partnerships that align with his values and protect his creative voice. Yet despite his success, he remains grounded in humility—a principle he considers essential to leadership, growth, and longevity. For Jenkins, interior design is more than aesthetics. It is emotional, personal, and transformative. Designers shape how people experience their homes and their lives. His journey serves as a reminder that meaningful success isn’t defined by visibility or recognition. It’s defined by purpose, resilience, and the courage to pursue a creative life with intention.

Luxury appliances are no longer defined by visibility—they’re defined by intentional invisibility, precision performance, and seamless integration. At KBIS 2026, SKS reveals how thoughtful innovation, AI integration, and designer collaboration are reshaping the kitchen into a quieter, smarter, more intuitive environment. This is the emergence of a new user: the Technicurean. John Russo explains how Signature Kitchen Suite is redefining luxury through purposeful technology, invisible induction, behavioral AI, and collaborative product development. The future kitchen doesn’t demand attention—it anticipates needs, enhances experiences, and disappears into the architecture. At the Kitchen & Bath Industry Show, innovation isn’t simply introduced—it’s tested, challenged, and refined in real time. For Signature Kitchen Suite, KBIS functions as a live laboratory where designers, builders, and specifiers provide critical feedback that directly shapes future product development. John Russo shares how SKS approaches innovation deliberately, prioritizing purposeful performance over novelty. From invisible induction cooktops integrated beneath countertops to AI-powered refrigeration that anticipates user behavior, the goal is not to showcase technology—but to integrate it so seamlessly that it enhances daily life without disrupting it. This conversation explores the rise of the Technicurean—a new luxury consumer who values precision, connectivity, and design harmony equally. Through quiet luxury, behavioral intelligence, and deep collaboration with the design community, SKS is building an ecosystem where appliances become architectural infrastructure rather than standalone objects. KBIS as a Live Product Development Environment KBIS functions as a real-world testing ground for future innovation. Designers provide immediate feedback that shapes product refinement. Concept products are introduced early to validate design direction. Direct interaction between engineers and specifiers accelerates innovation. Quiet Luxury: The New Definition of Premium Quiet luxury shifts focus from visual dominance to experiential excellence. Core principles: Appliances integrate seamlessly into architecture. Minimal visual disruption supports design continuity. Performance becomes more important than appearance. Acoustic comfort is essential—refrigeration operating around 38–39 dB. Luxury is defined by how appliances make life easier, not how they look. Invisible Induction and Architectural Integration SKS is exploring cooktop technology that disappears completely into the countertop. Implications: Cooking surfaces no longer interrupt architectural surfaces. Light-guided induction zones provide precision without visual clutter. Appliances transition from objects into embedded infrastructure. Product development includes multi-year concept validation cycles. The Rise of the “Technicurean” Consumer The Technicurean represents a growing demographic combining technological fluency with culinary passion. Characteristics: Values precision cooking and performance. Expects seamless integration with digital ecosystems. Prioritizes experiential quality over feature quantity. Younger luxury consumers are accelerating this shift. Purposeful AI: Technology That Anticipates Behavior AI is being applied to solve practical problems rather than simply introduce novelty. Examples: AI-powered refrigeration anticipates usage patterns and adjusts cooling. Oven cameras identify food and automatically adjust cooking parameters. Remote monitoring allows users to supervise cooking from anywhere. Automation reduces cognitive load and improves consistency. Applicable Link: LG ThinQ Precision and Performance as the Foundation of Luxury SKS emphasizes engineering performance alongside design integration. Examples: Induction ranges with 7,000-watt burners capable of boiling water in under a minute. Column refrigeration producing clear craft ice. Precision temperature management improves food preservation. Technology enhances outcomes, not just convenience. Collaborative Design as a Product Development Strategy Designers directly influence final product form and function. Process includes: Design collective consultations. Specifier surveys and feedback loops. Prototype testing and iteration cycles. Cabinet alignment, integration, and architectural consistency driven by designer input. Full Home Automation and the Appliance Ecosystem Appliances are becoming integrated nodes within larger home ecosystems. Capabilities include: Voice-controlled appliances. Integrated lighting, HVAC, and appliance automation. Recipe-driven automated cooking processes. Unified control across multiple home systems. The Invisible Kitchen: How Quiet Luxury and Behavioral Technology Are Redefining Appliance Design For decades, luxury appliances were designed to be seen. Professional-grade stainless steel, oversized handles, and bold visual presence signaled performance and status. But today, the most important innovation in the luxury kitchen may be its disappearance. Signature Kitchen Suite is helping lead a shift toward what it calls quiet luxury—a design philosophy where performance is paramount, but visibility is optional. The goal is no longer to showcase the appliance itself, but to integrate it so seamlessly into the architectural environment that it becomes invisible. This shift reflects a deeper evolution in how luxury is defined. True luxury is no longer about visual dominance. It’s about effortlessness. Concepts like invisible induction cooktops illustrate this transformation. By placing induction elements beneath the countertop surface, cooking becomes fully integrated into the architecture. When inactive, the kitchen appears uninterrupted. When active, subtle lighting indicates where heat is applied. The appliance becomes infrastructure. This philosophy extends beyond aesthetics into performance and intelligence. Artificial intelligence is now being used to anticipate user behavior and improve outcomes. Refrigeration systems can monitor usage patterns and adjust cooling cycles to maintain temperature stability. Oven cameras can identify food and automatically adjust cooking settings. These technologies operate quietly, improving consistency without requiring intervention. Importantly, this innovation is not happening in isolation. Events like KBIS provide critical real-world validation. Designers, builders, and specifiers offer immediate feedback, allowing manufacturers to refine products before full release. This collaborative approach ensures that innovation aligns with how kitchens are actually designed and used. It also reflects the emergence of a new consumer profile: the Technicurean. This user values precision, connectivity, and design equally. They are comfortable with technology but expect it to serve a clear purpose. They prioritize performance and integration over novelty. For them, the kitchen is not simply a functional workspace—it is part of a larger lifestyle ecosystem. This shift is also generational. Younger homeowners have grown up with connected technology and expect seamless integration across devices. Appliances must function as part of a unified system rather than standalone tools. The ultimate goal is not to add complexity, but to remove friction. Automation, behavioral learning, and architectural integration all contribute to this objective. Appliances anticipate needs, simplify processes, and reduce cognitive load. They enhance experience without demanding attention. In this future, the most advanced appliances will not announce themselves. They will disappear. And in doing so, they will redefine luxury—not as something you see, but as something you feel.

Calgary-based designer Stephanie Martin shares the story of launching her firm during the 2008 financial crisis, the gap between design education and reality, and why hand-crafted authenticity remains vital in the age of AI. She also takes us inside the Rideau Residence, a project blending modern aesthetics with sentimental family history. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Calgary Roots & Business Resilience Launching in a Recession: Stephanie discusses starting her firm in 2008 during the financial crisis, which heavily impacted Calgary’s oil and gas-driven economy. She attributes her early success to “door-to-door” marketing and building a reputation through exceptional service rather than just aesthetics. The “Cowboy Town” Reality: A look at Calgary’s diverse culture, strong job market, and affordable housing, countering its reputation as just a “cowboy town.” Service Over Style: Stephanie emphasizes that the core of her business is caring about the clients’ lives, a lesson she learned early on that differentiates her firm today. The Evolution of Design Practice Education vs. Reality: A candid discussion on how design schools often focus on exaggerated creativity while overlooking practical skills like budgeting, timelines, and coordination. Post-Pandemic Expectations: Clients now prioritize emotional connections and functional spaces over mere aesthetics, seeking designs that actively enhance their well-being. Sustainability: The conversation touches on the necessity of sustainable building practices, including Stephanie’s experience with passive homes. Technology & Authenticity The AI Debate: Stephanie and Josh discuss the rise of AI in design. While Stephanie is optimistic about AI for efficiency, she argues for maintaining “hand-crafted” creativity to ensure designs remain meaningful. Authentic Marketing: In an era of AI-generated content, Stephanie commits to keeping her social media presence true to her values by showcasing only authentic, human-created work. Project Spotlight: The Rideau Residence Modern-Traditional Mix: A deep dive into the kitchen design which juxtaposes modern elements with sentimental details, specifically a brick backsplash sourced from the owner’s grandmother’s house. Space Transformation: How a formal dining room was reimagined into a dark, masculine office space that contrasts sharply with the rest of the light-filled home. Links & Resources Stephanie Martin Interior Design Convo By Design

When interiors meet intention: a dynamic panel on how color theory, holistic living, sustainable materials, and design thinking come together to redefine residential spaces for 2025 and beyond. Sherwin Williams set out to cover Earth with beautiful colors over 150 years ago. 1866, Henry Sherwin and Edward Williams founded the company in Cleveland, Ohio, on a mission really. And the result is a company dedicated to delivery of the best in paints, coatings and related products to discerning clients all over the world. That dedication was evident from the start with the hiring of Percy Neyman, the very first chemist employed by an American paint manufacturer. Sherwin Williams continues to set the bar high and provide the design community with the essential tools to create superior projects. Sherwin Williams is commitment to supporting the design community, which is why they sponsor programs, like this one. They are also dedicated to a betterment philosophical approach which is why they selected ‘wellness” as the topic for this talk.Thank you Sherwin Williams for your tireless support. In this timely conversation, experts from across interior design and sustainable living explore what it means to design for wellness in 2025. Moderated by Sue Wadden and Ashlynn Bourque of Sherwin-Williams, the panel features voices from: Jeanne Chung (Cozy, Stylish, Chic) — known for crafting spaces that blend comfort, style, and emotional balance. Julee Ireland (Julee Ireland Design Studio) — bringing a refined, intentional aesthetic rooted in longevity and livable elegance. Greg Roth (CarbonShack) — spotlighting eco-conscious material sourcing, sustainable practices, and climate-aligned living environments. Together they examine how interior design can be a catalyst for holistic living — from color palettes that promote calm and emotional balance, to spatial planning that supports aging in place, to circadian lighting and neurodiversity-friendly layouts. The discussion underscores a rising trend: residential interiors inspired by hospitality, wellness, and sustainability principles. Listeners will come away with fresh ideas on turning their homes into future-proof sanctuaries — design-forward, earth-conscious, and emotionally attuned. Health span-focused design: Designing spaces that help residents live longer, healthier lives at home. Aging in place: Home layouts that accommodate long-term functionality and wellness. Home gyms, saunas, cold plunges: Integrating spa-level wellness amenities in private residences. Dual kitchens: Inspired by Italian family homes for multigenerational living. Collaboration with architects: Designers as integral contributors to maximize natural light and spatial flow. VR visualization: Helping clients experience proportion, scale, and sightlines before construction. Problem-solving as designers: Addressing unforeseen construction issues creatively while maintaining aesthetics. Circadian lighting: Lighting systems (e.g., Lutron Ketra) that mimic natural light patterns to support sleep and productivity. Plant-based fabrics (hemp, bamboo, kelp): Sustainable, high-performance materials. Evidence-based color design: Physiological effects of color on multigenerational inhabitants. Neurodiverse design considerations: Minimizing overstimulation in homes for ADHD, dementia, or sensory sensitivity. Hospitality influence on residential design: Bringing experiences from wellness hotels into private homes. Storytelling & provenance: Educating clients about material sourcing and sustainable practices. Sustainability education: Visiting factories, quarries, and trade shows to understand materials and processes. Relevant Web Links Lutron Ketra Lighting: https://www.lutron.com/en-US/Products/Pages/WholeHome/ketra/overview.aspx Round Top Market (antiques & sustainability): https://roundtoptexasantiques.com Hemp & sustainable fabrics: https://www.hemp-trade.com

The New Appliance Ecosystem: Translating Value, Technology, and Human-Centric Design The modern appliance conversation has shifted beyond features and price into something far more consequential: value, usability, and human-centered design. Designers, manufacturers, showrooms, and independent testing labs now operate as an interconnected ecosystem guiding consumers through increasingly complex decisions. The future of appliance specification belongs to those who can translate technology into meaningful, intuitive, lifestyle-driven solutions. Featuring insights from Nicole Papantoniou of the Good Housekeeping Institute, Jeff Sweet of Sub-Zero Group Inc., and Christa Mallinger of AJ Madison, this conversation explores how appliances have evolved from commodities into lifestyle infrastructure—and why education, not persuasion, defines the next era. KBIS Podcast Studio Resources: KBIS AJ Madison NKBA LUXE Interiors + Design SubZero, Wolf & Cove SKS | Signature Kitchen Suite Hearth & Home Technologies Kitchen365 Green Forrest Cabinetry Midea The appliance industry has entered a human-centric phase, where performance, intuitive use, and real lifestyle benefit outweigh raw features or price alone. Designers act as translators of lifestyle, manufacturers as problem-solvers, and showrooms as educators—collectively helping consumers navigate increasingly sophisticated choices. Panelists discussed the shift from feature-driven sales toward performance-driven value, emphasizing longevity, ease of use, and frictionless integration into daily life. They also explored the growing role of education, testing standards, showroom partnerships, and post-installation support in helping consumers fully realize the value of their investment. Technology remains central, but its success depends entirely on reducing friction—not adding novelty. The conversation revealed that the future of appliances lies not in more technology, but in better technology—technology that disappears into the experience. The Appliance Ecosystem Is Interdependent Designers interpret lifestyle and aesthetic needs. Manufacturers engineer performance-driven solutions. Showrooms educate and guide decision-making. Independent testing organizations validate performance and usability. Value Has Replaced Price as the Primary Decision Driver Consumers rarely regret investing more in appliances. Longevity, performance, and service support define value. Sustainability increasingly aligns with durability. Human-Centric Design Is the New Standard Appliances must be intuitive without relying on manuals. UX consistency across appliances improves adoption. Technology must solve real problems—not create new friction. Education Is More Important Than Selling Many consumers buy appliances only once every 10–15 years. Showrooms and testing labs bridge the knowledge gap. Post-installation education helps unlock full product potential. Appliances Are Expanding Beyond the Kitchen Refrigeration, coffee systems, and specialty appliances now appear throughout the home. Multi-kitchen and multi-generational design is driving specification complexity. Flexibility and modular integration are essential. Technology Adoption Depends on Familiarity and Trust Induction adoption accelerates when paired with familiar controls. Consumers embrace technology that feels intuitive and beneficial. Novelty alone does not guarantee long-term value. The modern appliance is no longer just a tool. It’s infrastructure. At KBIS, where the industry gathers annually to define its future, a clear shift has emerged. Appliances are no longer judged solely by features or price, but by how effectively they integrate into human behavior. The question is no longer, “What does it do?” but rather, “What does it enable?” This shift has elevated the importance of collaboration across the appliance ecosystem. Designers serve as translators, interpreting the client’s lifestyle into functional requirements. Manufacturers act as problem-solvers, engineering solutions grounded in real user needs. Showrooms and retailers bridge the gap between technology and understanding, while independent testing organizations validate claims and ensure products deliver on their promises. This ecosystem exists because appliance decisions have become more consequential—and more complex. Unlike consumer electronics, appliances are purchased infrequently. A homeowner may go fifteen years between purchases. During that time, the category evolves dramatically. Induction replaces gas. Steam ovens expand culinary capability. Refrigeration becomes modular, flexible, and architectural. Appliances no longer exist solely in kitchens, but in offices, bedrooms, outdoor spaces, and wellness areas. With that expansion comes responsibility. Technology must reduce friction, not create it. Christa, Nicole and Jeff all emphasized that human-centric design now drives product development. Appliances must be intuitive enough to operate without instruction, consistent enough to feel familiar, and purposeful enough to justify their presence. Technology for its own sake has limited value. Technology that removes mental load, improves performance, or enhances daily living defines the future. This is where education becomes critical. Showrooms no longer simply display products; they contextualize them. Independent testing organizations evaluate not only performance, but usability, cleanability, and intuitive function. Manufacturers increasingly provide post-installation support, recognizing that the real product experience begins after installation, not at purchase. Value, therefore, is no longer measured in features alone. It is measured in longevity. In reliability. In the confidence that a product will perform consistently over time. In the reduction of friction between intention and outcome. Perhaps most importantly, appliances have become emotional infrastructure. They support gathering, creativity, ritual, and identity. They enable the modern kitchen to function not just as a place of preparation, but as a center of living. The future of appliances will not be defined by how advanced they are. It will be defined by how invisible they become—seamlessly enabling life without demanding attention. And those who understand that distinction—designers, manufacturers, and educators alike—will define the next generation of the built environment.

This week on the show, you’re going to ride along with me from the incredibly comfortable and stylish VW ID.Buzz, which served as the mobile podcast studio at CEDIA Expo / CIX this September in Denver, Colorado. Were going back for more conversations from the show. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep CEDIA (Custom Electronic Design & Installation Association) is the global trade association for home technology professionals, specializing in smart home, automation, audio-visual, networking, and integrated systems. Its mission is to advance the home technology industry through education, certification, advocacy, and networking. Members include integrators, designers, manufacturers, and consultants who shape the connected environments we live and work in. CEDIA Expo is the industry’s largest annual event for residential technology professionals. With hundreds of exhibitors, educational sessions, live demos, and global networking opportunities, it’s where new ideas and innovations in smart home and AV integration take center stage. The Commercial Integrator Expo (CIX), co-located with CEDIA Expo, focuses on commercial integration technologies—from conferencing and IT infrastructure to building automation and emerging AV solutions—bringing together commercial integrators, IT pros, designers, and tech managers. Jason McGraw | Group VP and Show Director, CEDIA Expo / CIX Scope of the Show: McGraw details the scale of CEDIA Expo 2025, featuring over 350 exhibitors and immersive demo rooms that showcase integrated audio, video, and control systems. Integration Meets Design: Discussion centers on the critical partnership between integrators and the design-build community (interior designers, architects, builders). McGraw emphasizes that technology—ranging from AI and energy management to lighting—must be a foundational element of the design process, not an afterthought. The Business Case: Designers are encouraged to view integrators as essential trade partners, similar to electricians or plumbers, to better service clients and protect home networks. Dale Sandberg | Product Manager for Electronics, Sonance Aesthetic Performance: Sandberg discusses Sonance’s philosophy that sound should support the design of a space rather than dominate it. The focus is on blending high-fidelity performance with discreet aesthetics. New Innovations: Highlights include the compact UA Series amplifiers designed to fit behind displays or in tight spaces, and the integration of professional-grade Blaze Audio amplifiers into the Sonance family. Outdoor Living: The conversation covers the growing trend of outdoor entertainment, where amplifiers and speakers are used to create immersive environments in backyards and outdoor kitchens. Jim Garrett | Senior Director of Product Strategy, Harman Luxury Audio Group Hidden Technology: Garrett addresses the challenge of eliminating “wall acne” through invisible speakers and design-integrated solutions that do not compromise acoustic performance. Pandemic Influence: The discussion explores how the pandemic shifted focus toward outdoor living and unconventional entertainment spaces, including garages and multi-generational gaming setups. Brand Portfolio: Insights into the product strategies for Harman’s luxury brands—JBL, Revel, Mark Levinson, and JBL Synthesis—and the importance of gathering direct feedback from integrators to drive R&D. Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Show Topics & Outline CEDIA Expo 2025 Snapshot Denver, Colorado Convention Center 350+ exhibiting brands, 100+ conference sessions, 115 manufacturer trainings Demo rooms showcasing integrated audio, video, and control systems The Wave Effect of Trade Shows Innovation as unseen currents shaping the industry Ideas incubated at CEDIA spreading across markets and returning as trends Integration Meets Design Town hall insights with CEDIA’s Daryl Friedman & NKBA’s Bill Darcy Bridging integrators with interior designers, kitchen & bath professionals, and architects Untapped opportunities in collaborative smart home projects Technology as a Design Driver AI, energy management, lighting trends, and seamless AV systems Why technology must be discussed at the start of design projects Case studies: motorized shades, outdoor AV, invisible speakers, custom veneers Outdoor Living & Luxury Spaces Kitchens and backyards as multi-hundred-thousand-dollar investments Expanding living spaces through technology Luxury demo rooms and high-performance home theaters Why Designers Should Be Here Missing out on competitive advantages without CEDIA exposure Seeing products in person vs. static web images Real examples of design-centric AV solutions and invisible tech The Business Case Designers need integrators just as they need electricians, plumbers, and fabricators Protecting networks and ensuring cybersecurity in the home Service and maintenance as part of the client experience Looking Forward Progress and serendipity at trade shows Extending collaboration with KBIS and IBS (Orlando, 2026) Building lasting bridges between integrators and designers Links & Resources CEDIA Expo Commercial Integrator Expo NKBA – National Kitchen & Bath Association KBIS – Kitchen & Bath Industry Show Dale Sandberg on Sonance, New Electronics, and Designing for Sonic + Aesthetic Experience Dale Sandberg, new Product Manager for Electronics at Sonance, shares how the company is blending high-fidelity performance with discreet design solutions, introducing amplifiers and loudspeakers that elevate both sonic and aesthetic experiences in residential and commercial spaces. At his first CEDIA Expo, Dale highlights Sonance’s latest innovations, from compact UA Series amplifiers designed to disappear behind displays to Blaze Audio’s professional-grade amplifiers now integrated into the Sonance family. With a philosophy that sound should enhance the design of a space rather than dominate it, Sonance is shaping how integrators and designers deliver immersive, comfortable experiences both indoors and out. Guest: Dale Sandberg, Product Manager for Electronics, Sonance. Background: from pro audio to Sonance, less than one year with the company. Context: first CEDIA Expo experience, excitement about Sonance’s direction. New Product Highlights Loudspeakers High Output Series (professional side). Wedge speaker for outdoor/architectural blending. Re-engineered Power Pipe subwoofers for stronger low-end performance. UA Series Amplifiers Compact two-channel models (UA-125, ARC-enabled versions). Mountable behind TVs, under tables, or in tight spaces. Features T-slots for stacking/mounting other gear. Energy-efficient design with minimal heat output. Blaze Audio Amplifiers Sonance acquisition of Blaze Audio brand (Pascal, Denmark). Range from 60W per channel up to 400W bridged. Full DSP capability, rack-mountable, UL-rated. Outdoor applications via weather-rated cases. Design & Integration Perspective Compact electronics give designers freedom to hide gear while maintaining performance. Balancing performance and aesthetics: sound follows the design, not the other way around. Example: background music at parties that fills space without overwhelming conversation. Outdoor living trend: amplifiers and speakers enabling outdoor kitchens, theaters, and entertainment spaces. Company Ethos & Philosophy Mission: deliver complete audio solutions—amplification, processing, and speakers. Philosophy: the sonic experience should support the aesthetic experience of a home or space. Growth vision: expand residential dominance while building commercial presence. Takeaway: not just about volume—it’s about creating the right experience. Jim Garrett | Harman Luxury Audio Jim Garrett on Harman’s Audio Innovations, Hidden Tech, and Pandemic-Inspired Entertainment Jim Garrett, Senior Director of Product Strategy and Planning at Harman Luxury Audio Group, shares how the company balances high-performance audio with design aesthetics, explores emerging opportunities in outdoor and unconventional home entertainment, and highlights why integrator feedback is vital to shaping future products. From invisible speakers to immersive home cinema solutions, Jim Garrett takes listeners behind the scenes of Harman’s engineering and R&D process, discussing product development for brands like JBL, Revel, Synthesis, and Mark Levinson. He explains how the pandemic inspired new entertainment spaces, how technology can be seamlessly integrated into interiors, and why CEDIA Expo remains an essential hub for innovation, collaboration, and awareness in the custom electronics industry. Guest: Jim Garrett, Senior Director of Product Strategy & Planning, Harman Luxury Audio Group. Role: Oversees product roadmap, development direction, and exhibition strategy. Context: Recorded in Volkswagen ID.Buzz at CEDIA Expo 2025. CEDIA Expo 2025 Overview Largest booth shared with parent company Samsung. Opportunity to engage integrators directly and gather actionable feedback. Importance of listening to installation professionals to improve products. Product Strategy and Brand Focus Harman Luxury Audio Group brands: JBL, JBL Synthesis, Revel, Mark Levinson. Focus at Expo: JBL Synthesis for home cinema and immersive audio. Solutions include invisible speakers, wall/ceiling installations, and custom home audio products. Balancing Performance and Aesthetics Challenge: high-performance products that are visually unobtrusive. Goal: eliminate “wall acne” with invisible or design-integrated speakers. Inspiration drawn from evolution in lighting design to minimize visual clutter. Engineering and R&D Harman’s science-based approach: performance must meet visual and acoustic demands. Innovation includes weatherproof outdoor speakers and displays for bright sunlight. Teams challenged to create high-fidelity systems that integrate seamlessly into homes. Expanding Entertainment Spaces Pandemic influence: growth of outdoor living and unconventional entertainment areas. Multi-generational engagement: home theaters, garages, patios, bathrooms, and gaming setups. Flexibility of audio/video systems allows new experiences across the home. Integration and Awareness Educating interior designers, architects, and end users about hidden tech. Raising awareness of capabilities beyond audio: lighting, shades, HVAC, security integration. Emphasis on simplifying life at home while elevating performance and experience.

The chill is still in the air as winter prepares to give way to spring. That time of year, depending on where in the world you happen to be, nature is beginning to remind us about the magic of renewal in small but familiar ways. We are reminded that the more things change, renewal is possible. Today’s Icon Registry episode celebrates our newest inductee, and those who have listened to the show for a while know her, and even though she left this world a few years ago, her spirit endures. Designer Resources Pacific Sales Kitchen and Home. Where excellence meets expertise. TimberTech – Real wood beauty without the upkeep Christine Anderson was a SoCal based publicist with a dedication to her clients, friends and colleagues rarely seen anymore. I had the opportunity to work with Christine on many occasions and she hosted the show more than any other guest show. You might even recall her hosting the ICON Registry episode featuring Woodson & Rummerfield. This is Christine’s well deserved induction into the registry. What you are about to hear is Christine’s conversation with Dora Epstein Jones Dr. Dora Epstein Jones is a prominent architectural theorist, educator, and administrator known for her rigorous interrogation of the discipline’s boundaries. She is currently a Professor of Practice at the University of Texas at Austin School of Architecture, having joined the faculty in Fall 2023. The Convo By Design Icon Registry is presented by Pacific Sales Kitchen & Home, a Best Buy company and avid supporters of the design community. They help designers become the very best version of their professional selves through advocacy, educational opportunities and professional support. This wraps up another episode of the Convo By Design Icon Registry. A celebration and recognition of a true master in the art of design and the mastery of all that encompasses in the pursuit of making better the lives of those they serve. And, giving back along the way. Thank you Christine for your many years of friendship, partnership and collaboration, you are truly missed. Thanks for listening to Convo By Design. Thank you to my partner sponsors, Pacific Sales Kitchen and Home for presenting the Convo By Design Icon Registry and Convo By Design partner sponsors, Pacific Sales Kitchen & Home,TimberTech & Shelter Republic. And thank you for taking the time to listen. I couldn’t do this without you, wouldn’t want to. I hope this show helps you stay motivated, inspired and focused so you can rise above the chaos. -CXD