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On the show
Recent episodes
The Identity Shift Every Creative Leader Has to Make - with Tyler Mitchell
May 18, 2026
Unknown duration
Creative Hiring Requires Creative Recruiters - with Steve Potestio
Apr 28, 2026
Unknown duration
Making RACIs Actually Work - with Elissa Strell
Apr 15, 2026
Unknown duration
People Before Process: Building Creative Ops at DoorDash - with Shannon Duncan
Mar 30, 2026
Unknown duration
Stop Taking Orders, Start Asking Questions: Stakeholder Whispering with Bill Shander
Feb 24, 2026
Unknown duration
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/18/26 |  The Identity Shift Every Creative Leader Has to Make - with Tyler Mitchell | When your output is no longer the work: that's the shift that defines creative leadership. But most creatives who move into leadership roles struggle to make it. They still measure their value by what they produce, not what they enable others to produce, and that quietly undermines their teams, their influence, and their own satisfaction.In this episode, Tyler Mitchell shares what that transition actually looked like from the inside: the late-night doubt, the identity crisis, and the moment he realized that the distance between leader and doer isn't a failure of connection, but a necessary condition for good leadership. We also discuss the leaders who got it wrong, what he took from those experiences, and what he's doing differently right now to develop the next generation of creative leaders on his own team.About the GuestTyler Mitchell is the Director of Video Strategy at Arthur J. Gallagher & Co., one of the largest insurance brokerage and risk management firms in the world. He has spent his entire career in-house, moving from product photography and print layout to video production to leading a globally distributed video team. As a creative leader, Tyler has developed a people-first philosophy rooted in empathy, intentional development, and the discipline of staying connected to the creative without being involved in every step of the work.Key Topics DiscussedThe identity shift that catches most new creative leaders off-guard: moving from measuring your value by what you produce to what you enableWhy seeing the person behind the work, not just the output, is both the right thing to do for them and for the businessThe functional lead track that Tyler created to develop future leaders without loading them down with administrative overheadConnect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.net | — | ||||||
| 4/28/26 | Creative Hiring Requires Creative Recruiters - with Steve Potestio | Most companies' hiring systems weren't designed for creative work. Internal recruiters don't usually have the creative industry expertise to evaluate tone, craft, or cultural fit. And creative directors end up stuck in approval processes that take weeks when they need someone tomorrow.Steve Potestio has spent 20 years in creative staffing. He's watched companies build systems that make it harder to hire the right creative talent. In this episode, we break down why creative staffing breaks down, what gets lost in translation, and what creative leaders can actually do to get the flexibility they need.About the GuestSteve Potestio is the Managing Director of Harvester Talent, a creative staffing firm focused on direct-to-client relationships and deep creative industry expertise. Over 20 years in the industry, he's built and scaled multiple staffing companies and watched the staffing landscape evolve from direct hiring manager access to complex vendor management systems. He's seen firsthand how procurement-driven processes strip away the subjective evaluation that creative hiring requires, and he built Harvester Talent specifically to solve that problem by working directly with hiring managers who understand what creative talent actually needs.Key Topics DiscussedHow to make the business case for staffing flexibilityWhy the best recruiters push back on job descriptions instead of just executing themUnderstanding potential over immediate fit: evaluating the gray area beyond resumes and job descriptionsHow to build relationships for future roles, not just immediate openingsConnect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.net | — | ||||||
| 4/15/26 | Making RACIs Actually Work - with Elissa Strell | RACIs are one of the most fundamental frameworks in creative operations, but most teams struggle to make them work. In this episode, creative ops leader Elissa Strell breaks down why RACIs fail and exactly how to implement them successfully.Key TopicsWhy the definitions of Responsible, Accountable, Consulted, and Informed matter more than you might thinkWhy creating a RACI in a vacuum guarantees failureWhat to do when your RACI loses tractionWhere to start if you're implementing your first RACI (hint: don't pick your biggest campaign)Why iteration matters more than getting it perfect the first timeAbout the GuestElissa Strell is a creative and marketing operations leader with extensive experience spanning both agency and in-house environments. She specializes in building the systems and structures that bring clarity to how creative work gets done, from defining roles and responsibilities to helping teams align on ownership, streamline decision-making, and operate more efficiently and strategically within the business.Connect with Jesse:Take the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.net | — | ||||||
| 3/30/26 | People Before Process: Building Creative Ops at DoorDash - with Shannon Duncan | Shannon Duncan, Chief of Staff for Marketing at DoorDash, explains how to build creative operations that scale with hyper-growth without becoming bureaucratic. She shares why understanding your team members comes before implementing any tool or process, how to use incremental changes to build trust while introducing new systems, and why internal creative studios need to stop being treated as free resources and start operating with “creative currency” that protects their capacity and positions their work as expertise.About the GuestShannon Duncan is Chief of Staff for Marketing at DoorDash, where she previously built the company's creative operations from the ground up. She joined DoorDash in 2021 when the internal creative studio was just beginning to take shape - a few creatives, freelance project managers, no established processes - and transformed it into a strategic partner serving one of the most dominant players in food delivery. Before DoorDash, Shannon spent years in creative ops and project management at independent agencies, where she learned that the most important variable in creative operations is people…not tools or dashboards. Her people-first philosophy has shaped how she approaches everything from process changes to stakeholder management to building a culture where “1% better every day” is the standard.Key Topics DiscussedWhy creative leaders need to earn team members’ and stakeholders’ trust before implementing new systemsHow to use the "1% better every day" philosophy to make incremental changes that stick without overwhelming teamsWhy in-house creative teams hit an "abuse state" when treated as free resources, and how to protect their capacityWhy creative ops leaders need to understand business priorities beyond their own team to position their work strategicallyConnect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.net | — | ||||||
| 2/24/26 | Stop Taking Orders, Start Asking Questions: Stakeholder Whispering with Bill Shander | Bill Shander, author of Stakeholder Whispering, explains how to shift from reactive execution to strategic partnership by uncovering what stakeholders actually need before starting work. He shares the Socratic method for guiding conversations without creating defensiveness, why bringing external expertise (not just creative talent) builds credibility with business stakeholders, and what CMOs can implement tomorrow to build cultures where strategic thinking becomes the default.About the GuestBill Shander has spent 30 years bridging the gap between creative work and business strategy, specializing in data visualization and storytelling. He teaches organizations like the World Bank, multiple US government agencies, and major consulting firms how to transform complex information into compelling narratives. His book, Stakeholder Whispering: Uncover What People Need Before Doing What They Ask, addresses the fundamental problem that keeps creative teams reactive: stakeholders rarely know what they actually need, and most creatives don't know how to uncover it. Bill also teaches courses on LinkedIn Learning and speaks internationally on data storytelling, stakeholder alignment, and strategic communication.Key Topics DiscussedHow to get stakeholders to understand and reveal what they actually needWhy hitting pause before execution is one of the most important skills creatives can developHow CMOs can use "useful paranoia" to run weekly 15-minute sessions where teams question one underlying assumptionWhy AI executes orders perfectly but only humans can read context, body language, and ask the unexpected questions that lead to better workConnect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.net | — | ||||||
| 2/10/26 | What Going In-House Taught Me About Stakeholders - with Jen Perry | Why do creatives assume stakeholders don't care about good work, while stakeholders assume creatives are precious artists who can't handle feedback? That fundamental misunderstanding damages relationships, undermines creative quality, and keeps teams stuck in reactive, order-taking mode.In this episode, Jen Perry, Executive Creative Director at Vagrants, shares what she learned by doing something most creatives never do: going in-house, then returning to the agency world. That dual perspective gave her rare insight into the pressures both sides face. She explains how to build genuine empathy with stakeholders, why information sharing is a core leadership responsibility, and what it takes to position creative teams as business partners instead of service providers.About the GuestJen Perry is the Executive Creative Director at Vagrants, a creative studio in Boston. She spent 15 years at traditional network agencies including BBDO, Deutsch, and Hill Holiday before moving in-house to build and lead a creative team at a tech company. Unlike most creatives who go in-house and never return, Jen went back to agency life with a fundamentally different understanding of stakeholder pressures, business constraints, and what it takes to connect creative work to business outcomes.Key Topics DiscussedWhy traditional agencies separate creatives from clients and how that stunts professional growth, especially when creatives go in-houseThe empathy gap: what creatives misunderstand about stakeholders and what stakeholders misunderstand about creativesPractical ways to build empathyWhy information-sharing is a core part of creative leaders’ jobsConnect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 1/26/26 | How To Bridge the IT-Creative Divide and Get the Infrastructure You Need - with Lisa M. Watts | Why do some in-house creative teams thrive while others get caught in an endless cycle of being brought in-house, then outsourced, then rebuilt, then eliminated again?In this episode, Lisa M. Watts, CEO and Founder of CREE8, explains why infrastructure designed for velocity looks completely different than infrastructure designed for cost control. She shares practical frameworks for reframing conversations with IT departments, scaling distributed teams securely, and proving strategic value through metrics that actually matter to the C-suite.About the GuestLisa M. Watts is the CEO and founder of CREE8, a cloud-native production platform built around a “Studio-in-a-Box” infrastructure designed to give creative teams visibility into their work, control over their assets, and the velocity brands now demand. Before founding CREE8, Lisa spent nearly 25 years at Intel, where she pioneered initiatives including the first VR esports league and Intel's first virtual CES booth. She's a member of the Television Academy (Emmys), Forbes Business Council, and Hollywood Professionals Association. Under her leadership, CREE8 won the 2025 NAB Show Product of the Year Award and has executed three strategic acquisitions to build an end-to-end platform for creative production teams.Key Topics DiscussedThe IT department disconnect: why creative infrastructure needs look like "apples and oranges" to ITHow to reframe infrastructure conversations from cost control to velocity and business outcomesWhere technical infrastructure steals time from strategic creative workWhy "velocity minus control plus AI equals chaos"Connect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 1/7/26 | How To Make DAM Management Actually Work with Phil Seibel | Why do some DAM implementations transform how teams work while others become expensive digital filing cabinets that nobody trusts?In this episode, Phil Seibel of Aldis Systems explains why the platform is never the problem. The real difference between owning a DAM and having an effective DAM system comes down to governance, resourcing, and understanding your team's actual workflows. Phil shares practical frameworks for planning DAM implementation, avoiding the side project trap, and building systems around how people actually work rather than theoretical best practices.About the GuestPhil Seibel is a digital librarian with Aldis Systems, a media asset management company that helps organizations implement, optimize, and manage DAM programs. Phil brings a library science background to the technical challenges of digital asset management, focusing on user journey mapping, metadata governance, and building sustainable systems. At Aldis, Phil works with enterprise clients across industries to design DAM programs that align with actual workflows and deliver measurable ROI.Key Topics DiscussedThe critical differences between owning a DAM platform and having an effective DAM systemWhy governance matters more than platform featuresThe questions teams don't ask that they should about user journeys and workflowsResourcing options: hiring internally, fractional support, or full outsourcingThe risks of treating DAM management as a side projectConnect with JesseTake the free Creative Ops Assessment at www.infocusconsulting.net/creative-ops-assessmentConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 12/18/25 | Why Your Failed Creative Ops Initiative Deserves a Second Chance (And How to Know When) | We've all heard the quote about insanity being "doing the same thing over and over and expecting different results." It's often attributed to Einstein, which makes it feel like scientific fact. But it's complete nonsense.In this minisode, Jesse challenges this widely misquoted phrase and explores why in-house creative teams give up too easily on initiatives that failed once. From DAM system proposals to strategic positioning efforts, creative leaders often let one "no" define the future. But conditions change. People change. Your team's capabilities grow.Jesse breaks down how to diagnose why past initiatives failed, identify when conditions have actually shifted, and determine when it's strategic (not stubborn) to try again.Key Topics DiscussedWhy the "insanity" quote is factually wrong on multiple levelsHow in-house creative teams hold themselves back after one failed attemptThe diagnostic framework: separating stakeholder readiness from solution qualityReal client example: strategic positioning that failed two years ago but succeeded recentlyWhen you genuinely shouldn't try again (and how to know the difference)Three specific signals that conditions have shifted enough to warrant a second attemptConnect with JesseLearn more about Jesse's work at www.infocusconsulting.netConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to suggest a topic for the show? Reach out to Jesse at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 12/2/25 | Setting the Stage: In-House Studios with Lauren Jensen | Most creative leaders think asking for a smaller budget will help them get approval for a studio. They're wrong. In this episode, Lauren Jensen of Provost Studio explains why that approach backfires, and shares the frameworks she uses to help in-house teams navigate the complex process of winning studio approval. From deciding whether to build in the first place through execution and beyond, Lauren reveals why this is fundamentally a transformation project about people and relationships, not technology and equipment.About the GuestLauren Jensen is Vice President of Growth and Partnerships at Provost Studio, a firm that designs broadcast studios and camera-ready branded spaces for major corporations including NASCAR, Atlanta United, and Fortune 500 companies. She helps creative teams translate technical needs into business language that resonates with leadership, and guides them through the organizational challenges of securing approval, building internal partnerships, and executing studio projects. Before joining Provost Studio, Lauren spent over a decade working at experience design agencies and led transformation initiatives at Disguise, a virtual production technology company.Key Topics DiscussedWhether building makes sense versus continuing to rent or outsourceWhy asking for too little budget is one of the biggest mistakes creative teams makeBuilding authentic relationships with Facilities, IT, and other internal partners earlyManaging the studio approval process alongside day-to-day responsibilitiesWhy studios should be treated as transformation projects, not just technical upgradesWhat happens after the build: preparing for unexpected demand and use casesConnect with LaurenLearn more about Provost Studio at www.provost-studio.comConnect with Lauren on LinkedIn at https://www.linkedin.com/in/laurendjensen/Follow Provost Studio on LinkedIn at https://www.linkedin.com/company/provost-studio/Connect with JesseLearn more about Jesse's work at www.infocusconsulting.netConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
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| 11/19/25 | Embracing Risk with Tim Bradley | Jesse speaks with Tim Bradley, founder of Pennant Video, about why in-house creative teams tend to play it safe and what that caution costs them over time. Tim shares insights from running a video agency that collaborates regularly with internal teams, revealing the dynamics that keep teams stuck in risk-averse patterns and the practical steps leaders can take to break the cycle.About the GuestTim Bradley is the founder of Pennant Video, a mid-funnel focused video agency specializing in the critical trust-building phase of the buyer's journey. With expertise in helping brands communicate new positioning, support sales kickoffs, and capture customer stories, Tim works alongside in-house creative teams at inflection points where speed, focus, and objectivity matter most. He brings a unique outside perspective on what holds internal teams back and what makes creative partnerships genuinely productive.Key Topics DiscussedWhy in-house teams are more risk averse than external agenciesThe compounding cost of playing it safeThe case for protected timeWhat to look for when evaluating agency partnersBuilding strategic value through internal relationships and calendar visibilityConnect with TimLearn more about Pennant Video at www.pennantvideo.comConnect with JesseLearn more about Jesse's work at www.infocusconsulting.netConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 10/30/25 | The Great Mandate Debate | In this solo episode, Jesse tackles a question that comes up constantly with in-house creative teams: should there be a mandate requiring stakeholders to work with you instead of external agencies? Jesse shares his honest perspective on why mandates often backfire, when they might actually make sense, and what it takes to build a team that stakeholders choose to work with rather than one they're forced to use.Key Topics DiscussedWhy mandates can signal weakness and create the perception that your team can't compete on meritThe backfire effect: getting compliance without enthusiasm, trust, or early strategic involvementThe benefits when stakeholders work with external vendors (exposure to new approaches and concrete case studies for your value)Three scenarios where limited, temporary mandates might be strategicConnect with JesseLearn more about Jesse's work at www.infocusconsulting.netConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinsky/Have a creative ops challenge you're facing? Want to be a guest on the show? Reach out to Jesse at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a comment. Let Jesse know what creative ops challenges you're facing and what topics would help your team work better. | — | ||||||
| 10/23/25 | Navigating Change with Priya Shah | In this episode, Jesse speaks with Priya Shah, CEO and founder of Shah Squared Consulting, about one of the most frustrating challenges for in-house creative teams: getting process improvements to actually stick after implementation.Priya brings over 15 years of experience helping global companies, startups, and mission-driven organizations enhance their social media presence and operations. In this conversation, she shares hard-won insights about why implementations fail, how to get real stakeholder buy-in, and practical strategies for maintaining momentum long after consultants leave.About the GuestPriya Shah is the CEO and Founder of Shah Squared Consulting, a fractional communications firm that helps healthcare and B2B organizations enhance their digital presence through strategic comms and employee advocacy. With her proprietary Shah Squared Communications Model™, she connects authentic storytelling with measurable business results.Key Topics DiscussedWhy teams default back to old processes despite knowing better ways existOvercoming team members' fears about consultants and changeThe critical difference between one-to-many and one-to-one stakeholder communicationFinding and leveraging internal champions at all levels (not just leadership)Creating sustainable roadmaps that account for daily workload realitiesWhy cultural differences impact change adoption in global organizationsMain TakeawaysAddress the fear factor directlyTeam members often see consultants as "the Bobs" from Office Space. Counter this by showing how new processes free them up for more strategic, visible work rather than threatening their roles.Customize your message to each stakeholderAs Priya said, "If they care about numbers, come with numbers. If they care about visuals, come with visuals. Speaking their language is essential for buy-in."Think beyond the roadshow approachBig Zoom meetings where you announce "here's how you work with us now" often fail. Invest in one-to-one conversations where you can read verbal and nonverbal cues.Build in grace periodsImplementation isn't a light switch. Create manageable phases, and be okay with pausing during big campaigns or busy periods. Progress beats perfection.Look beyond senior leadership for championsPeer-to-peer influence can be more powerful than top-down mandates. Find your hand-raisers at every level.Resources MentionedLearn more about Jesse's work at www.infocusconsulting.netConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyConnect with JesseHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out to Jesse at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 10/23/25 | Building Agency Partnerships with Joel Kaplan | Jesse speaks with Joel Kaplan, founder of MK3 Creative, about how in-house creative teams can build stronger, more productive relationships with external agencies. Joel shares nearly 30 years of insights from the agency side, revealing what separates one-off projects from long-term partnerships and how better communication in the intake process saves both time and money for everyone involved.About the GuestJoel Kaplan is the founder of MK3 Creative, a Boston area creative agency with nearly three decades of experience working with clients ranging from small internal creative departments to major corporate teams. Joel brings a unique perspective on what makes agency relationships work, having seen firsthand the communication breakdowns, missing information, and stakeholder challenges that can derail even well-intentioned projects.Key Topics DiscussedThe critical elements of an effective creative briefHow to get stakeholders involved early without losing controlQuestions to ask that clarify creative direction and decision-making authorityManaging the line between helpful input and micromanagementWhat it takes to maintain long-term agency partnershipsMain Takeaways1. Start with a solid briefThe more information you provide upfront, the better the creative concepts and budgets you'll receive. A well-written brief saves time on both sides by preventing unnecessary rounds of revisions and proposals that miss the mark entirely.2. Talk about budget earlyWorking through concepts without budget guidance is ”like driving with your eyes closed”. Whether you provide an exact number or a range, give your agency partners enough information to propose ideas that actually fit what you're trying to accomplish. If you're unsure about budget, have a conversation about back-of-the-napkin ranges before formal proposals begin.3. Get stakeholders involved early in the processBuild time into your project timeline for key decision makers to weigh in before the end. Ask stakeholders what they've seen that they like, get their vision upfront, and include them in at least one early conversation with the agency. Otherwise, you're setting yourself up for scope changes, blown budgets, and starting over when someone at the top finally sees the work.4. Clarify creative direction and decision-making authorityBe clear about where the agency comes into the process. Do you need them to develop concepts from scratch, or do you have ideas you want them to execute and enhance? And be honest about who has final approval.5. Keep your eye on the ballWhen personalities, preferences, or shiny objects threaten to distract from the core goal, bring the conversation back to the fundamentals: who is the audience and what is the message? Every decision, from script writing to edit points, should serve those objectives..Connect with JesseLearn more about Jesse's work at www.infocusconsulting.netConnect with Jesse on LinkedIn: https://www.linkedin.com/in/jessekrinskyHave a creative ops challenge you're facing? Want to be a guest on the show? Reach out to Jesse at jesse@infocusconsulting.netSubscribe & ReviewIf you found value in this episode, please subscribe to Creative Ops Compass and leave a review. Your feedback helps other creative leaders find the show and shapes future episode topics. | — | ||||||
| 8/6/25 | Trailer | Welcome to the Creative Ops Compass podcast! | — | ||||||
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