Retention in focus: Sustaining Canada’s auto care industry

About this episode

The episode discusses strategies for improving retention in Canada’s auto care sector with insights from industry leaders.

In this episode of Curbside Chat, host Lorraine Sommerfeld sits down with Chris Kinghorn, vice president of digital and sales enablement at UAP Inc., and Paul Prochilo, CEO of Simplicity Car Care. Together, they explore strategies for improving retention in Canada’s auto care sector, from empowering employees through digital transformation to fostering strong workplace cultures. Listeners will gain practical insights on reducing turnover, strengthening engagement, and building long-term caree...

People in this episode

Host: Lorraine Sommerfeld

Guests: Chris Kinghorn, Paul Prochilo

Topics covered

• employee retention
• auto care industry
• digital transformation
• workplace culture
• employee engagement
• turnover reduction

Keywords

• retention
• auto care
• digital transformation
• employee engagement
• workplace culture
• turnover
• Canada

Mentioned in this episode

Organizations: UAP Inc., Simplicity Car Care

Places: Canada

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