Season 2 – Episode 1 – Customer Analytics, Driving Value within the Insurance Domain with Janani Hari
From Data Tech Talks by Raed Mahboub
May 20, 2025 · 37 min · Season 2 · Episode 1
About this episode
This episode explores the transformative power of customer analytics in the insurance industry with expert Janani Hari.
Joining me on this episode of Data Tech Talks is Janani Hari, a seasoned expert in data and insights, with deep experience in the insurance sector. In this episode, we explore the transformative power of customer analytics and how it’s reshaping the insurance industry - from shifting perceptions to enhancing customer experiences. Janani offers a deep dive into the challenges of data quality, the nuances of stakeholder engagement, and the art of effectively communicating insights and recommendations. We also discuss the rising influence of AI in customer analytics and how the industry is embracing data-driven decision-making. Janani shares practical advice for aspiring data professionals and highlights the skills needed to thrive in this dynamic field. This episode provides valuable perspectives on customer analytics, data communication, and the evolving future of data in insurance.
People in this episode
Host: Raed Mahboub
Guest: Janani Hari
Topics covered
- customer analytics
- insurance industry
- data quality
- stakeholder engagement
- data-driven decision-making
- art of communication
- future of data
Keywords
- customer analytics
- insurance
- data quality
- stakeholder engagement
- AI
- data-driven
- communication
- data professionals
Mentioned in this episode
Organizations: insurance, AI
More episodes of Data Tech Talks
- Season 2 – Episode 8 – How AI at scale is reshaping operating models and redefining the mandate for data leaders with Himanshi Juneja · December 9, 2025 · 29 min
- Season 2 – Episode 7 – The Rise of Modern Data Infrastructure in Healthcare Domain with Ben Nguyen · November 25, 2025 · 36 min
- Season 2 – Episode 6 – The Role of Data Quality in Modern Data Platforms with Melvin Widodo · November 11, 2025 · 32 min
- Season 2 – Episode 5 – The use of Artificial Intelligence in Data Processes and Solutions with Thomas Winsnes · October 27, 2025 · 47 min
- Season 2 - Episode 4 - The Challenges of Changing Perception and Delivering Value in Immature Data Environments · August 12, 2025 · 42 min
- Season 2 – Episode 3 – Modernising Data Infrastructure within the Hospitality Domain with Shubhankar Thatte · June 17, 2025 · 34 min
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