Marketing Metrics That Matter for Optometry Practices

Marketing Metrics That Matter for Optometry Practices

From Defocus Media Eyecare and Optometry Podcast Network by Defocus Media Eyecare and Optometry Podcast Network

June 7, 2026 · 34 min

About this episode

Dr. Wes McCann discusses the importance of understanding marketing metrics for sustainable growth in optometry practices.

By all accounts, building a successful optometry practice requires great patient care. But according to Dr. Wes McCann , great care alone isn’t enough. Sustainable growth comes from understanding the numbers behind the business and using those insights to make intentional decisions. In a recent conversation on For the Record, Dr. McCann shared how practice owners can use data, marketing, and patient education to create stronger businesses while delivering better patient outcomes. Table of Contents Start with Your Goal Looking Beyond Appointment Volume The Power of Patient Education Marketing Should Solve Problems Building a Brand Patients Can Feel The Bottom Line Start with Your Goal One of the biggest mistakes practice owners make is focusing on metrics without first identifying what they are trying to accomplish. Are you trying to attract new patients? Grow a specialty service such as dry eye or myopia management ? Increase patient retention ? Improve revenue per patient? The answer determines which optometric marketing metrics deserve attention. For a cold-start practice, the primary objective may simply be filling the schedule. For a mature practice, growth may come…

People in this episode

Guest: Dr. Wes McCann

Topics covered

  • optometry marketing
  • patient care
  • business growth
  • data analysis
  • patient education
  • branding

Keywords

  • optometry
  • marketing metrics
  • patient retention
  • business insights
  • specialty services

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