Dental Leaders Podcast

From pizza shop to Maxfax theatre — Sina Gilannejad's route into dentistry is anything but straightforward. Born in Northern Ireland to Iranian parents, Sina brings a rare blend of warmth, self-awareness, and hard-won clinical confidence to this conversation. He opens up about the anxiety that drove him towards DCT, the perfectionism that almost derailed him, and how a stint in maxillofacial surgery — confronting cancer, mortality, and the limits of medicine — fundamentally changed his relationship with the job. It's an honest, searching episode about what it actually means to become a dentist, and what to do once you've got there.In This Episode00:01:10 - Extraction anxiety and the road to DCT 00:02:10 - Growing up in Northern Ireland 00:03:45 - Working in his dad's pizza shop 00:08:30 - Dental school in Bristol 00:16:45 - Politics, cancel culture and the Overton window 00:24:00 - "Most Presenting Complaint" — the podcast with Adam 00:25:25 - The FD year: imposter syndrome and mental health struggles 00:35:35 - Practitioners Health and CBT 00:39:20 - Patient communication and dentistry's image problem 00:41:45 - DCT explained — the case for and against 00:44:50 - DCT1 in Cardiff: oral medicine, oral surgery and Mike Lewis 00:50:05 - Choosing Maxfax — Chesterfield and DCT2 00:53:35 - Advice bias: the responsibility of giving career guidance 00:57:05 - To specialise or not to specialise 01:02:00 - General practice at Dental Beauty 01:04:10 - Wisdom teeth, retained roots and the perils of perfectionism 01:05:20 - Implants: the next step? 01:11:00 - Practice ownership, the super associate and social media 01:14:50 - Maxfax, mortality and perspective 01:22:10 - Blackbox thinking 01:26:50 - Teaching, favourite resources and DCT study budgets 01:38:50 - Fantasy dinner party 01:42:25 - Last days and legacyAbout Sina GilannejadSina Gilannejad is a dental core trainee who completed DCT1 in oral surgery and oral medicine at Cardiff and DCT2 in maxillofacial surgery at Chesterfield. A Bristol dental school graduate and former dental school president, he now works as an associate at Dental Beauty practices in Dalston and Basildon, with a particular interest in oral surgery and conscious sedation. He is also co-host of the Most Presenting Complaint podcast alongside fellow dentist Adam.

What happens when a mechanical engineer spends a decade fixing factories, then walks away from it all to start dental school at 34? Henry Totterdell joins Payman to tell that story. He talks about the years spent solving problems on aircraft carriers and chemotherapy production lines, the slow-burning itch to do something with his hands, and why he finally took the plunge. Along the way they get into first principles, the magic of human connection over Zoom, where robots might fit into the chair one day, and the quiet privilege of a patient simply saying thank you. It's a conversation about taking the long way round — and arriving exactly where you meant to.In This Episode00:01:55 - Travel and adventure 00:05:20 - Childhood in Stroud 00:06:15 - Choosing engineering 00:07:35 - Loughborough years 00:08:45 - Engineering versus dentistry 00:10:00 - First principles thinking 00:12:10 - Life as a consultant 00:17:15 - Losing his purpose 00:18:35 - The pharmaceutical world 00:21:00 - The itch to do medicine 00:22:15 - Working with his hands 00:23:50 - The leap to dental school 00:31:50 - The Innovations Hub 00:36:05 - First extraction 00:38:40 - Blackbox thinking 00:43:45 - Starting a business 00:44:55 - Lectures that stuck 00:48:10 - What makes a course brilliant 00:50:25 - The magic of being in the room 00:52:15 - Soft skills and integrity 00:54:20 - Reading the patient 00:57:45 - Regrets 01:01:45 - Robots in the chair 01:06:00 - Relentless optimism 01:06:45 - Darkest days 01:10:20 - Nervous patients 01:13:40 - Awards and recognition 01:16:20 - Confidence and family 01:18:35 - Fantasy dinner party 01:20:45 - Last days and legacyAbout Henry TotterdellHenry Totterdell is a third-year dental student at Bristol, having come to dentistry after a decade as a mechanical engineer and consultant. A Loughborough graduate, he worked across defence, pharmaceuticals and manufacturing before retraining at 34. Alongside his studies he runs a Dental Innovations Hub at Bristol, introducing students to the technology and business side of dentistry that the course doesn't cover.

Ashley King and Sophie Lovett run the international side of Pearl, the AI company that reads dental radiographs — and they turn up as a self-confessed package deal. The chat starts with what the tech actually does (a second opinion for clinicians, and a way to help patients finally see what's going on in their own mouths), but it doesn't stay there for long. Payman, Ashley and Sophie get into US versus UK dentistry, the state of the NHS, why trust beats price every time, and how AI is creeping into everyday work. Then it gets personal: women and AI, the awkwardness of asking for a pay rise, what happens when a woman out-earns her partner, and whether having children is selfless or selfish. Honest, funny and occasionally controversial — this one wanders well beyond the X-ray.In This Episode00:00:50 - Life at a start-up 00:02:20 - Life on the road 00:04:35 - Distributors or your own office 00:06:05 - What Pearl does 00:09:30 - Accuracy and limits 00:10:45 - A controversial take 00:12:45 - AI and the future 00:18:35 - A cottage industry 00:21:20 - US vs UK dentistry 00:24:40 - NHS vs private 00:30:20 - Getting set up 00:34:00 - The price 00:35:40 - Why trust is everything 00:37:45 - The word "sell" 00:40:35 - Living in London 00:46:50 - The worst of America 00:51:50 - Politics 00:56:05 - AI in their own work 01:00:50 - Women and AI 01:02:30 - The pay rise problem 01:05:20 - The gender pay gap 01:08:25 - Femininity as power 01:11:00 - Relationships and self-reliance 01:13:55 - Children01:16:30 - Out-earning a partner 01:25:10 - "I'm just a hygienist" 01:26:30 - Business influences 01:33:50 - Biggest business mistakes 01:38:40 - Competitors and USP 01:45:40 - Guilty pleasures 01:49:05 - Fantasy dinner party 01:54:00 - Ministry of SoundAbout Ashley King & Sophie LovettAshley King leads international partnerships at Pearl, having started out in dental back in 2018 at VOCO; she's from North Carolina and now calls London home. Sophie Lovett heads up Pearl's international market development and, despite only three years in dentistry, talks the clinical language like a native. The two are best friends as much as colleagues — which is exactly why they turned up to record together.

Mike Gray's path to dentistry was anything but straightforward — and that's precisely what makes this conversation so compelling. A former semi-professional mountain biker who raced the World Series across three disciplines, a musician who once had the head of Universal Publishing sitting in his living room in rural Wales, and a dentist who spent years doing everything he could to avoid dentistry, Mike has lived several lives before arriving at the one he clearly loves. Payman and Mike cover the full sweep — grief, therapy, surgical war stories, and an obsessive, self-taught approach to digital restorative dentistry that culminates in his POISE Protocol: a no-prep veneer workflow that he believes makes truly minimally invasive ceramics available to the vast majority of patients, not just a lucky five per cent.In This Episode00:00:55 – Introductions and first impressions00:01:20 – Mountain biking career00:09:15 – A friend's suicide, guilt and stepping back from maxfax00:12:15 – Therapy00:14:10 – Life on the World Series circuit00:19:25 – From maxfax to music00:28:10 – Blackbox thinking00:33:45 – Music career — Alabama Three, Peppa Pig and Covid00:49:25 – NHS dentistry debate00:51:50 – Falling in love with dentistry00:54:40 – Self-taught restorative and the digital workflow01:00:25 – Ditching the articulator01:01:20 – Prototypes, not temporaries01:05:10 – Into implants01:11:00 – Compassion fatigue01:13:40 – POISE protocol and no-prep ceramics01:25:10 – The Lodge and the course01:29:05 – Resilience and failure01:34:20 – Practice ownership01:41:10 – Instagram01:49:20 – Fantasy dinner partyAbout Mike GrayMike Gray is a dentist based in Wales, working at Parkway Clinic in Swansea and The Lodge — a referral and education centre where he hosts his sold-out POISE Protocol course on minimally invasive ceramic veneers. His background spans maxillofacial surgery, semi-professional mountain biking at World Series level, and a music career that attracted interest from Universal Publishing and, improbably, Peppa Pig. He teaches himself CAD, machines his own surgical instruments, and has spent five years developing a digital workflow for no-prep ceramic restorations that he believes renders feldspathic and heavy preparation largely redundant.

Andy Acton returns to the Dental Leaders hot seat for a proper deep-cut conversation about the business of owning a dental practice — from first purchase right through to the exit. Payman and Andy cover the current market (spoiler: banks still love dentists, and buyers far outnumber sellers), before getting into the real meat of the episode: owner fatigue. Andy breaks down the five categories of burnout he's observed across 25 years of working with practice owners, and it's the kind of honest, unglamorous stuff that rarely gets aired. There's also a brilliant success story about a single-surgery practice that became a near-£2 million sale in four years, plus some sharp advice on what not to do in your first month of ownership. Whether you're thinking about buying, selling, or just trying to work out why you're so tired, this one's well worth your time.In This Episode00:00:50 – Andy's business portfolio and the FTA family of companies 00:03:10 – Market snapshot: supply, demand and the state of play in December 2025 00:04:15 – Squats vs acquisitions 00:07:35 – What buyers are really looking for 00:10:15 – Occupancy levels and the case for maximising before expanding 00:13:10 – Corporates vs independents: deal structures and flexibility 00:17:10 – Patient attrition when the owner leaves 00:20:25 – Horror stories and success stories: flipping practices 00:28:15 – Young dentists buying early and the bank of mum and dad 00:31:05 – Would Andy encourage his kids to become dentists? 00:33:20 – Owner fatigue: five categories of burnout 00:35:25 – How valuation methods have evolved over 25 years 00:42:45 – Raising finance and banking terms 00:45:45 – The ownership lifecycle and signs of fatigue 00:55:55 – Sales readiness: the checklist 01:05:30 – Business education and the case for teaching it at school 01:13:05 – Understanding financial accounts and key KPIs 01:18:25 – Quick-fire: favourite business book, business hero, and the green lights philosophy 01:25:15 – Dental leaders who inspire Andy 01:32:25 – Fly on the wall moment: the Man United treble changing roomAbout Andy ActonAndy Acton is co-founder of Frank Taylor Associates, one of the UK's leading dental practice sales and valuation firms. Alongside his business partner Chris, Andy has built a portfolio of dental-focussed businesses, including FTA Finance, FTA Media, FTA Wealth, and the Principals Club — a members-only community for independent practice owners. He has worked in the dental sector for over 25 years.

At just 27, Ali Hashemizadeh is doing things most dentists twice his age haven't managed — two private associate roles, a growing reputation as an endodontist, and the kind of self-awareness that usually takes a decade to develop. In this episode, Payman sits down with the Newcastle-based, Aberdeen-raised, Iranian dentist to trace the path from a rocky first year on the NHS to finding his feet in private practice. Ali talks candidly about the complaint that rocked him early in his career, the perspective shift it forced, and why he's genuinely glad it happened. It's a conversation about curiosity, resilience, and the quiet power of just cracking on.In This Episode00:00:50 – Introduction: Ali Hashemizadeh00:03:45 – Lifelong learning00:07:25 – The future of dental events00:14:30 – Optimism as a work philosophy00:15:35 – NHS complaint, first job00:19:40 – Resilience and perspective00:21:10 – Going private early00:22:25 – Becoming the endo guy00:25:55 – Generalist or specialist?00:26:50 – The disease of the twenties00:28:30 – Iranian roots in Aberdeen00:38:15 – Foundation year in London00:40:55 – Outdoor pursuits and Ironman training00:46:10 – CBCT and safe-ended files00:50:05 – Endo, implants and aesthetics under one roof00:52:00 – Treatment coordinators and ethical selling00:57:15 – The value of mentorship00:59:00 – Networking and landing the jobs01:02:55 – The two practices compared01:07:35 – Lucas Lassman and the most inspiring lecture01:10:40 – Dental resources: YouTube and Instagram01:15:10 – Being Mortal and Man's Search for Meaning01:16:30 – Modern Wisdom and guilty pleasures01:22:35 – Ten-year plan01:27:40 – Fantasy dinner partyAbout Ali HashemizadehAli Hashemizadeh is a 27-year-old private associate dentist working across two practices in the northeast of England — Middleton Saint George Dental in Darlington and Ken Harris's clinic in Sunderland — where he has developed a particular focus on endodontics. Born and raised in Aberdeen to Iranian parents, he qualified from Newcastle University and completed his foundation year in London before heading back north.

Mehy Lo Presti joins Payman on the podcast for a wide-ranging conversation that's equal parts origin story and quiet manifesto. Raised in the heartland of La Mancha by a Palestinian father and Italian mother, Mehy arrived in London in 2015 with barely any English, no NHS number, and — as it turns out — very little interest in following the conventional path. He's since built a reputation not just as a restorative associate but as one of dentistry's most creative event and experience designers, currently channelling that energy into Dent Town, a major immersive dental conference launching this September. The conversation ranges freely across the fear culture surrounding the GDC, the science of patient experience design, and the painful economics of putting on events that are actually good — before landing somewhere unexpectedly personal, as Mehy opens up about the impact of October 7th on his family and his mental health in the weeks surrounding his daughter's birth.In This Episode00:00:55 - Introductions00:01:50 - The outsider mentality00:03:05 - Palestinian-Italian roots and growing up in La Mancha00:07:15 - On parenting and giving children freedom00:10:30 - Problems with conventional education00:30:55 - GDC fear culture vs Spain00:37:10 - Moving to London from scratch00:40:20 - First steps in private practice00:41:25 - Master's in aesthetic restorative dentistry at King's00:43:20 - College of Extraordinary Experiences00:48:00 - Patient Experience Design00:49:30 - Designing the ideal squat00:52:55 - Reception as the heart of the practice01:02:10 - Google reviews and the "feel" factor01:04:05 - Associate vs clinic owner01:09:15 - The economics of running events01:17:15 - Events mistakes01:20:50 - Blackbox thinking01:25:00 - Setting patient expectations01:29:20 - Favourite resources01:32:05 - Fantasy dinner party01:36:25 - October 7th, Gaza, and personal impact01:43:00 - Faith, karma, and identityAbout Mehy Lo PrestiMehy Lo Presti is a London-based associate dentist with a master's degree in aesthetic and restorative dentistry from King's College London, currently practising at The Kensington Dentist. A son of Palestinian and Italian parents who met in Egypt and settled in Spain, he grew up in La Mancha before relocating to London in 2015. He is probably best known as the creative force behind Global Dental Collective and the Dental Rama brand, and is now co-founder of Denttown — an immersive two-day dental conference launching in September 2026.

This week, Payman sits down with Zain Remy, a Newcastle-based practice owner whose path to dentistry was anything but straightforward. After missing out on dental school the first time round, Zain took the pharmacology route, grafted his way through eight years of study, and eventually qualified from King's College London in 2016. What followed was a decade of pivotal decisions — a golden handshake from a corporate, a restorative diploma that nearly cost him his job, and a mental health crisis serious enough to land him in hospital for two months.Rather than shy away from any of it, Zain unpacks each chapter with an honesty that's genuinely refreshing. By October 2023, he'd bought his own private practice in Newcastle — and the lessons he's drawn from every stumble along the way are, frankly, worth the listen alone.In This Episode00:00:50 - Introduction00:01:35 - Growing up in London00:02:00 - Dad the dental technician00:04:40 - Dental school reflections00:14:45 - The pharmacology detour00:20:30 - Heading northeast00:22:40 - Foundation year00:24:20 - The corporate golden handshake00:30:05 - Restorative diploma and CPD00:40:05 - Burnout00:43:05 - Mental health crisis00:50:35 - Recovery and talking therapy00:57:25 - Buying the practice01:00:30 - Practice ownership: the hard reality01:05:10 - The associate–principal relationship01:10:25 - Social media as a clinical tool01:16:05 - Diary of Dental Practice Owners01:20:15 - The awards debate01:29:35 - Hiring and firing01:33:05 - Blackbox thinking01:40:05 - Fantasy dinner party01:44:30 - Favourite and least favourite treatments01:46:10 - Future visionAbout Zain RemyZain Remy is a dental practice owner based in Newcastle, who qualified from King's College London in 2016 after first completing a pharmacology degree. Having worked across NHS and mixed practices in the northeast, he acquired his own fully private practice in October 2023. He holds a postgraduate diploma in restorative dentistry and runs the Diary of Dental Practice Owners community on Facebook, offering an unfiltered look at life as an independent practice principal.

What happens when a Royal Marine Commando dentist who spent six months being ambushed on every patrol in Helmand Province turns his hand to building dental businesses? You get Mike Hesketh: serial practice owner, consultant, and one of the more quietly formidable figures in UK dentistry. In this episode, Payman sits down with Mike to trace a story that runs from a North Wales council estate and the loss of his father at eight years old, through the front lines of Afghanistan, to a 10x practice exit and the creation of Dartmoor Dental — a 200-year-old manor house turned thriving, NHS-inclusive, ten-surgery practice. Mike talks with real candour about the four pillars he uses to build and consult on dental businesses, why he treats his NHS contract as a social obligation rather than a commercial one, and how the Royal Marines' mantra ‘cheerfulness in the face of adversity’ translates surprisingly well to practice ownership.In This Episode00:02:00 — Growing up in North Wales; losing his father at eight00:07:40 — Deploying to Helmand Province with 40 Commando Royal Marines00:12:05 — Leaving the military; getting ripped off on day one as a civilian dentist00:13:05 — Buying his first practice with £20,000 and a devil-may-care attitude00:51:35 — Selling Exeter and the year-long family world trip00:54:25 — Laura and the brand; how Dartmoor grew from £700K to £2.5M00:56:00 — The NHS contract as a social obligation01:07:40 — Barriers to entry, squat risks, and buying underperforming practices01:19:00 — Appointing the youngest clinician as clinical lead01:27:00 — Military-derived leadership principles; letting the ship sail without you01:33:15 — Fee guides as windows to the soul01:39:55 — The four pillars: leadership, infrastructure, branding, financial command and control01:53:35 — Darkest days in business01:57:30 — KPIs: one metric, embed the culture, then move on02:11:55 — Fantasy dinner partyAbout Mike HeskethMike Hesketh is a practice owner, dental business consultant, and founder of Hesketh Healthcare Accounting. He qualified as a dentist whilst serving as an officer with 40 Commando Royal Marines, completing the commando course and deploying to Helmand Province, Afghanistan. After leaving the military, he built and sold Exeter Dental Centre before buying and transforming Dartmoor Dental — a ten-surgery practice in Tavistock — from a £700K turnover to £2.5M in three years. Mike holds an MBA and a coaching qualification from Henley Business School, and works with a small number of practices on a bespoke, year-long consultancy basis.

Most dentists are brilliant clinicians and hopeless with numbers — and Bilal Ahmed has built a career filling exactly that gap. A chartered accountant and tax adviser who stumbled into the dental world through his wife's professional circle, Bilal brings a corporate finance sharpness to a profession that's long been underserved by the accounting industry. In this episode, Payman and Bilal cover the full financial landscape for dentists: from the quirks of associate contracts and HMRC tax investigations to the thorny arithmetic of Invisalign, the hidden traps in popular tax schemes, and the long game of inheritance tax planning. Honest, direct, and refreshingly unafraid to say when something just doesn't work — this one's a must-listen for any dentist who's ever wondered if they're paying more tax than they should.In This Episode00:00:50 - Introduction00:01:05 - Finding dentistry00:03:05 - Nuances of dental accounting00:08:35 - Tax investigations00:19:25 - Good accountant vs great accountant00:21:05 - Practice valuations and the post-Covid hangover00:59:00 - Pricing strategy01:07:05 - Making Tax Digital01:09:30 - Expensing and entertainment01:23:00 - Tax avoidance schemes01:28:25 - Inheritance tax planning01:34:05 - Last days and legacy01:36:05 - Being an outlierAbout Bilal AhmedBilal Ahmed is a chartered accountant, tax adviser, and business consultant working exclusively with dental professionals. He came to dentistry by accident — through his wife's network — and recognised quickly that dentists were operating in a financial vacuum, using accounts only at tax time rather than as a tool for planning and growth. Drawing on a background in corporate finance, Bilal now helps dentists make sense of their numbers, structure their businesses correctly, and plan for long-term wealth — all while keeping things firmly on the right side of the line.

Payman chats with Daniel Jones, the Cambridge-educated entrepreneur who's bringing analytical rigour to dental practice management. Daniel shares the dramatic health journey that redirected his path from investment banking into healthcare innovation, revealing how a near-miss diagnosis of a life-threatening heart condition shaped his mission. The conversation explores the technical challenges of building software that actually talks to the chaotic ecosystem of dental systems, from practice management platforms to lab invoices trapped in PDFs. You'll hear about the realities of fundraising, the loneliness of startup life, and why Daniel thinks the best entrepreneurs operate with surprisingly simple rules—even when solving complex problems.`In This Episode00:01:05 - What Medfin does00:03:05 - Associate performance metrics00:04:00 - Connecting disparate systems00:04:50 - Single practice viability00:05:40 - Why dentistry?00:06:10 - The blood pressure discovery00:08:20 - Coarctation diagnosis00:09:05 - Healthcare system chaos00:10:40 - Economics at Cambridge00:12:25 - Investment banking to startups00:15:50 - First startup lessons00:18:55 - Finding the dental opportunity00:22:40 - Building the founding team00:25:15 - Technical architecture challenges00:29:30 - Onboarding process evolution00:33:10 - Product development philosophy00:36:45 - Pricing strategy and models00:40:20 - Fundraising journey00:44:35 - Investor relationships00:48:50 - Multi-practice versus single site00:52:15 - NHS versus private analytics00:56:30 - Clinical efficiency debates01:00:45 - Competition and market positioning01:04:20 - AI integration plans01:08:35 - Team building challenges01:12:50 - Work-life balance realities01:16:15 - Fantasy dinner party01:18:40 - Last days and legacyAbout Daniel JonesDaniel Jones is the founder and CEO of Medfin, an analytics platform that helps dental practices and groups optimise their operational and financial performance. A Cambridge economics graduate who moved from investment banking into the startup world, Daniel has built software that connects the fragmented ecosystem of dental practice systems—from practice management platforms to accounting software—giving practice owners the insights they need to improve profitability.

This week Payman chats with Payvand Menhadji, a newly qualified specialist periodontist who's navigating the delicate balance between clinical excellence and impending motherhood. At 30 weeks pregnant, Payvand reflects on her journey from general dentist to specialist—driven by a competitive streak and a love for surgical challenge that emerged during her VT year. The conversation weaves through everything from the realities of private practice economics to why she'd rather perfect her surgical skills than chase Instagram fame, touching on mentorship, imposter syndrome, and the art of staying humble when success comes knocking.In This Episode00:01:00 - Finishing specialist training whilst pregnant00:04:20 - Why four days feels necessary00:05:10 - The moment surgery clicked00:07:10 - Competitive from birth00:08:20 - Hospital jobs and surgical confidence00:11:45 - Decision to specialise00:14:50 - Choosing between ortho and perio00:18:30 - Training structure and challenges00:22:15 - Learning from the best00:26:40 - Private practice reality00:30:20 - What patients actually pay00:34:45 - Imposter syndrome00:38:20 - Building a reputation00:42:15 - Surgical complications00:46:30 - Blackbox thinking00:51:45 - Treatment planning philosophy00:56:20 - Working with implantologists01:00:15 - Referral relationships01:04:30 - Social media approach01:08:45 - Learning from Instagram01:13:35 - Fantasy dinner party01:15:20 - Last days and legacyAbout Payvand MenhadjiPayvand Menhadji is a specialist periodontist who completed her training in September 2024. She works across multiple specialist practices focusing on periodontal surgery and implantology, having developed her surgical interest during VT under the mentorship of implantologist Victor Keyhani.

The tables turn this week as Payman hangs out with Laura and Leanna on The Horton Hangout. What starts as a chat about the challenges of being interviewed rather than interviewing quickly evolves into something deeper—an honest exploration of ambition, sacrifice, and what it means to build something meaningful whilst trying to hold onto the people you love. From managing business partnerships and navigating the tension between legacy and presence, to the surprisingly simple power of just showing up, this conversation touches on the parts of success no one really talks about until they're living through it.In This Episode00:01:25 - Hosting versus guesting00:02:55 - How Laura and Leanna met00:06:40 - Having it all as ambitious women00:10:50 - Balancing work travel with family life00:14:30 - Partnership dynamics and business relationships00:19:45 - The Enlighten story and business evolution00:28:15 - Marketing philosophy and brand building00:35:20 - Working with your best mate00:41:10 - The reality of business partnerships00:47:25 - Managing conflict and difficult conversations00:52:40 - Learning to say no and setting boundaries00:58:15 - Legacy versus being present01:03:30 - Parenting and guilt01:09:45 - The immigrant work ethic01:16:20 - Competition in dentistry01:21:35 - Advice for younger dentists01:25:00 - Meeting strangers from the internet 01:28:20 - Remote teams and South African operationsAbout Laura Horton & Leanna BestLaura Horton is a dental hygienist, educator, and founder of multiple dental businesses including Brush, whilst Leanna Best is a treatment coordinator and educator who worked alongside Neil and Fiona Gerrard before launching her own training ventures. Together they co-host The Horton Hangout—a podcast that strips away the polish and gets into the real conversations about life, work, and everything in between within the dental world.