Technology Done For You, Not To You (ft. Leigh Williams)

About this episode

Leigh Thomas Williams discusses her journey in healthcare technology and the importance of digital transformation in improving patient care and professional workdays.

Leigh Thomas Williams is Vice President and CIO at Augusta Health, a 255-bed community health system in Virginia's Shenandoah Valley. She's also President of the HIMSS Virginia Chapter and an Ambassador for the Dr. Lorna Breen Heroes' Foundation. Leigh started her career in law, got recruited into healthcare at the University of Mississippi Medical Center, and found her calling in technology leadership during an EHR implementation when she realized IT was treating it like a software install and she was treating it like a chance to transform the way people work. Now she's leading Care Reimagined, a multi-year digital transformation built on three promises: meaningfully improve the professional workday, create compassionate patient journeys, and steward resources wisely for the community. When Augusta Health's Dr. Snodgrass told Leigh that their AI physician assistant was the first time technology had been done for her as opposed to to her, it became a watershed moment for the entire organization. In this episode, Leigh talks about walkup songs for every day (not just keynotes), why she finally started baking brownies for her team, learning German at age 8 with no English-speaking…

People in this episode

Host: Ed Marx

Guest: Leigh Thomas Williams

Topics covered

• digital transformation
• healthcare technology
• leadership
• patient care
• workplace improvement

Keywords

• technology leadership
• EHR implementation
• AI physician assistant
• community health
• professional workday

Mentioned in this episode

Organizations: Augusta Health, HIMSS Virginia Chapter, Dr. Lorna Breen Heroes' Foundation, University of Mississippi Medical Center

More episodes of DGTL Voices with Ed Marx

• 1% Better Every Day (ft. Ansh Singhal) · June 11, 2026 · 23 min
• Why Every Future Doctor Needs an Engineering Degree (ft. Lev Gonick) · June 6, 2026 · 30 min
• AI Is a Tool, Not a Solution (ft. Rob Bart) · June 4, 2026 · 28 min
• Open Book, No BS (ft. Israel Krush) · May 28, 2026 · 27 min
• Spread Joy, Reduce Suffering (ft. Craig Scharton) · May 21, 2026 · 28 min
• That Little Extra Is Everything (ft. Luis Garcia) · May 14, 2026 · 31 min