Compassion as Infrastructure: Scaling Predictive Care Across the Enterprise

Compassion as Infrastructure: Scaling Predictive Care Across the Enterprise

From Digital Health Leaders Podcast by CHIME

March 16, 2026 · 25 min

About this episode

The episode discusses how digital health leaders can enhance care delivery for patients with serious illness through predictive analytics and scalable systems.

Russ Branzell, President and CEO of CHIME, welcomes Dr. Jacob Strand, Chair of Palliative Care at Mayo Clinic in Rochester and Enterprise Chair for the Palliative Care Specialty Council to the show for a conversation that challenges how health systems think about care delivery for patients with serious illness. Together, they examine how digital health leaders can move beyond traditional models of specialty care to build scalable systems that connect data, clinical insight, and operational accountability, ensuring the right care reaches the right patient at the right time. How predictive analytics can help health systems identify patients with serious and complex illness earlier, enabling more proactive and coordinated care. Why designing scalable clinical workflows is essential for improving outcomes and managing rising healthcare complexity. The role digital health leaders play in connecting data, clinical teams, and operational strategy to support more patient-centered care models. Practical ways health systems can use data and digital tools to align care delivery with what matters most to patients and families facing serious illness. Lessons from Mayo Clinic’s approach to…

People in this episode

Host: Russ Branzell

Guest: Dr Jacob Strand

Topics covered

  • predictive analytics
  • palliative care
  • digital health
  • care delivery
  • healthcare complexity

Keywords

  • patient-centered care
  • clinical workflows
  • data integration
  • health systems

Mentioned in this episode

Products: Mayo Clinic

Places: Rochester

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