Digital Workplace Impact

What does ‘good’ really look like in today’s digital workplace – and how can you tell if your organization is on the right track? In this episode of Digital Workplace Impact, Nancy Goebel is joined by DWG Director of Technology and Operations, Sarah Escott, to explore the DWG 2026 Awards – and what the Awards reveal about how to achieve an excellent digital workplace. Far from requiring perfection, the Awards shine a light on organizations delivering real impact, grounded in practical progress, learning and iteration. The conversation unpacks how the Awards have evolved to reflect today’s fast-moving, resource-constrained environment, including a simplified entry process designed to encourage and facilitate broader participation. Leaders will gain practical advice on crafting a compelling entry, from shaping a strong narrative to using visuals effectively. Beyond recognition, the episode highlights the wider value of entering – from benchmarking your progress and sharpening your storytelling, to connecting with peers and learning from others across the industry. If you’re driving digital workplace change, this episode offers both inspiration and actionable insights. Guest speaker:Sarah Escott,DWG Director of Technology and Operations Hosted on Acast. See acast.com/privacy for more information.

What does it really take to make AI work at scale inside large organizations? In this episode of Digital Workplace Impact, DWG Chief Executive Nancy Goebel sits down with Melissa Reeve, author of Hyperadaptive: Rewiring the enterprise to become AI-native, to explore why so many AI initiatives stall – and what leaders must do differently to calm the hype and achieve lasting impact.  Drawing on her background in Lean, Agile and DevOps thought leadership, Melissa argues that AI is not just a technology shift but a fundamental rewiring of the operating model. She introduces the concept of the ‘hyperadaptive’ organization – one that can sense and respond in near real time by compressing decision-making, workflows and governance. Crucially, becoming AI-native is as much about people, culture and leadership as it is about tools.  The conversation unpacks the difference between being AI-enabled and AI-native, before examining why rushing to automate without strong foundations erodes trust. Melissa shares her practical five-stage Hyperadaptive Model, explains why dynamic governance and AI literacy matter more than pilots, and makes a compelling case for investing in new roles and learning systems such as AI activation hubs.  With encouraging job predictions from the World Economic Forum and a real-world example from Moderna, this episode challenges leaders to think systemically and take a deliberate, long-term approach to AI.  Guest speaker: Melissa Reeve, Author of ‘Hyperadaptive: Rewiring the enterprise to become AI-native’ Hosted on Acast. See acast.com/privacy for more information.

Join us and delve into the role of digital employee experience (or DEX) at Robert Half, one of Fortune’s 100 Best Companies to Work For. Evelyn Lim, Senior Director, Digital Workplace Colleague Experience at Robert Half, joins Nancy Goebel in the studio. By fostering a culture of innovation and collaboration, Evelyn and a global team of Robert Half colleagues are working cross-functionally to set the standard for what it means to be an employer of choice in the digital age. Evelyn describes their approach as ‘agile-ish’ and this is underpinned by her own passion and focus for supporting and enabling the digital employee experience. In their discussion, Evelyn reveals her perspective on why DEX is so important, and the parts personification and accessibility play for colleagues based around the globe. The pair also talk about how input from colleagues is the air that fuels the digital employee experience. What shines through is the power of the DEX collective; a testament to Robert Half's commitment to the wellbeing and success of its employees, and to the company’s high standing as an employer of choice. Listen now to Nancy and Evelyn to find out more. (Show notes, links and transcript for this episode.)Guest speakers:Evelyn Lim, Senior Director, Digital Workplace Colleague Experience Hosted on Acast. See acast.com/privacy for more information.

Looking to the future, do we need to shift from the language of the digital workplace to that of the business in storytelling? And how does storytelling play a part in helpfully promoting yourself and your team in the workplace?  The latest guest in the Digital Workplace Impact podcast studio is Tanya Williams, Head of Internal Communications at Gallagher Retail. In this conversation, Tanya shares with host Nancy Goebel more about her approach to helping colleagues master the art of self-marketing and communication.The conversation is a blueprint for digital workplace leaders to help build muscle around their storytelling, a skill that will not only help individuals with their future success, but also equips leaders to promote their teams and their work. Alignment between online and physical presence plays a part in building a reputation. Add in some straightforward tools and techniques, along with your own authenticity, and you have a pathway to create trust at the same time. The future of the digital workplace beckons, and the benefits of championing both your team and yourself will have its place within this. To hear more about the art of self-promotion in the digital age, listen today. (Show notes, links and transcript for this episode.) Guest speakers:Tanya Williams, Head of Internal Communications at Gallagher Retail Hosted on Acast. See acast.com/privacy for more information.

It’s time to shine, so tell us your story! The Digital Workplace Group (DWG) Awards programme is back for 2025, offering a great opportunity to gain industry-level recognition for your team’s digital workplace achievements. In this short, sharp episode of Digital Workplace Impact, you can hear more as host Nancy Goebel is joined by Elizabeth Marsh, Director of Research for DWG, and Sarah Escott, DWG Events and Collaboration Director – the duo leading the programme. Together, they set out the application process and timescales, along with some essential advice for anyone considering taking part.The DWG Awards 2025 celebrate those organizations and practitioners who have excelled in creating well-executed, high-performing digital workplaces. But if you’re putting together an entry, remember that, while facts and figures are important, painting a whole picture is even better! You can enter the Awards until June 27 and the online Awards event is set to take place on September 17. So, listen now for the inside track on DWG’s 2025 Awards.(Show notes, links and transcript for this episode.)Guest speakers: Elizabeth Marsh, DWG Director of ResearchSarah Escott, DWG Events and Collaboration Director Hosted on Acast. See acast.com/privacy for more information.

In this episode of Digital Workplace Impact, we welcome Oscar Berg, a senior consultant, renowned author, content creator, and speaker with extensive expertise in intelligent collaboration and AI.  Oscar joins our host Nancy Goebel in the podcast studio where the topic under discussion is generative AI, the catalyst for intelligent collaboration today and beyond. This episode was inspired by one of Nancy’s 2025 predictions for the digital workplace. The prediction sets out the future of intelligent collaboration and how generative AI is transforming team collaboration.  During this fascinating conversation, Oscar and Nancy delve into the challenges and opportunities of AI-driven collaboration. Together, they share insights on navigating this evolving landscape to support advanced teamwork.  Could generative AI become an extension of your team? Will culture eat AI for breakfast? Why is having a clear goal for AI adoption so essential? And what’s the role of the digital workplace leader in all of this?   Listen now to this highly topical discussion on intelligent collaboration and its relevance in the rapidly changing digital workplace.  (Show notes, links and transcript for this episode.) Guest speakers:  Oscar Berg, Senior Consultant at Exobe  Hosted on Acast. See acast.com/privacy for more information.

For the crème de la crème of insights, dip into highlights from Digital Workplace Impact’s 2024 ‘best in show’ episodes as determined by popular demand. Host Nancy Goebel distils key insights and shares advice from digital workplace leaders.  These ‘fab five’ podcasts offer cutting-edge thinking on hot topics such as the employee experience, workplace design, navigating uncertainty and, as always, the future of digital workplaces. Together, they reveal just how rapidly the digital workplace is evolving – driven by a mix of technological advancements, changing work patterns and, of course, the need for more adaptive and inclusive environments.   Nancy touches on a mix of conversations. These include LinkedIn's innovative approaches to knowledge management and MillerKnoll's vision for intentional workplace design.   This short, sharp episode offers relevant advice and a guide to Digital Workplace Impact podcasts that will set you up for the year ahead. Listen now to inspire your own thinking about digital workplace strategies and the future of work.  Hosted on Acast. See acast.com/privacy for more information.

Have you ever challenged yourself by asking generative AI to reflect on a body of work created by you?   Recently, in the spirit of challenging herself, our host of Digital Workplace Impact, Nancy Goebel, did just that.   Nancy put her 2025 predictions for the digital workplace into Google’s NotebookLM to produce her very first AI-generated podcast – and this latest Digital Workplace Impact episode is the result.  It’s an impressive output – both in terms of the reflective content and also the conversational tone. But you can judge it for yourself, as we share the podcast here in its entirety.  So, for some fascinating predictions for next year, including how the digital workplace will feel like a retro-futuristic multiverse, join our two AI-generated presenters to hear their discussion. We look forward to your thoughts and reactions to the first AI-generated edition of Digital Workplace Impact. (Show notes, links and transcript for this episode.) Guest speakers:  Two AI-generated presenters from NotebookLM  Hosted on Acast. See acast.com/privacy for more information.