Dog Grooming Business Help & Support

In this episode, Bill is joined by Vicky Clark from The Pet Accountant for a no-nonsense conversation about pricing, profit, numbers, and the realities of running a pet business.They dive into why pet professionals need to stop copying everyone else’s prices, why small £3 or £5 increases often are not enough, and why knowing your numbers is essential if you want to build a sustainable business. Vicki shares her thoughts on pricing properly, working with the right clients, breaking through the VAT threshold, and why Making Tax Digital may be more “Making Tax Difficult” for many business owners.Bill and Vicki also chat about Crufts, trade stands, strange encounters behind the stand, the value of networking, and what pet professionals can expect from this year’s Pet Pro Expo in Birmingham.Expect plenty of laughs, honest opinions, business lessons, and practical reminders that if you want to grow your pet business, you need to understand your numbers, charge properly, and surround yourself with people who push you forward.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here:https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And if you’d like support building a stronger, more profitable grooming business, visit:https://petpassiontoprofit.com/If this episode inspired you to take control of your pricing and finances, make sure you subscribe and share it with another groomer who’s ready to level up.

What does it really take to turn grooming into a profitable, flexible business?In this episode, Bill continues the conversation with Amy and Matt from Hazel Grove Hound and Feline, diving deeper into how they built a successful grooming business after leaving their careers as electricians.This time, the focus is on the numbers, decisions and mindset shifts that helped them go from uncertainty to confidence.They share:How they overcame fear around pricing and charging properlyThe importance of understanding your business financesHow raising prices didn’t lose them clients – but improved the businessWhy adding services like cat grooming and teeth cleaning made a differenceHow they’ve managed to work fewer days while earning moreOne of the biggest lessons from this episode is that success in grooming isn’t just about skill – it’s about running your business properly.Amy and Matt show that when you understand your numbers, price correctly and adapt your services, you can build a business that gives you both financial stability and personal freedom.If you’re feeling stuck, underpaid or overworked, this episode will give you a clear example of what’s possible with the right approach.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And if you’d like support building a stronger, more profitable grooming business, visit: https://petpassiontoprofit.com/If this episode inspired you to take control of your pricing and finances, make sure you subscribe and share it with another groomer who’s ready to level up. 🐾

Think TikTok isn’t for you? Think again.In this episode, Bill is joined by Ciara Attwell to break down how pet groomers can actually use TikTok to grow their business – without feeling awkward or overwhelmed.Ciara shares her journey from complete beginner to building a strong online presence, and explains how groomers can do the same using what they already do every day in the salon.They cover:Why TikTok is a powerful tool for attracting new clientsThe importance of posting consistently (even if it’s simple content)Why engagement matters more than follower numbersHow to turn everyday grooming into content ideasUsing trends and current topics to boost visibilityThe key message? You don’t need to go viral or be “perfect” – you just need to show up regularly and be real.For groomers, TikTok can be one of the easiest ways to build trust, showcase your work and stand out locally.If you’ve been unsure where to start with social media, this episode will give you the confidence and clarity to give it a go.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And if you’d like support building a stronger, more profitable grooming business, visit: https://petpassiontoprofit.com/If this episode gave you the push to start posting, make sure you subscribe and share it with another groomer who’s ready to grow their visibility online. 🐾

What if switching careers could give you more freedom, better income and a lifestyle you actually enjoy?In this episode, Bill speaks with Amey and Matt, who made the bold move from working as electricians to building a successful dog grooming business.Their story will sound familiar to many groomers, starting fresh, learning on the go and figuring out how to turn a skill into a profitable business.They share:Why did they decide to leave their old careers behindThe reality of starting out in the grooming industryHow they approached pricing to make the business work financiallyWhat they did to attract and retain clientsHow they’ve created a better work-life balance by working smarter, not harderOne of the biggest takeaways from this episode is that grooming doesn’t just have to be a job – it can be a complete lifestyle upgrade when done right.Amey and Matt’s journey shows what’s possible when you’re willing to take a risk, adapt quickly and build your business with intention.If you’ve ever thought about changing direction, growing your current business or creating more freedom in your life, this episode will give you both inspiration and practical insight.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And if you’d like support building a stronger, more profitable grooming business, visit: https://petpassiontoprofit.com/If you enjoyed this episode, make sure you subscribe and share it with someone who’s thinking about starting – or reinventing – their grooming journey. 🐾

Finding good groomers is one of the biggest challenges facing salon owners today.In this episode, Bill is joined by entrepreneur and multi-salon owner David Charlton to talk about the recruitment crisis in the grooming industry – and a brand new platform designed to help solve it.David shares his journey from working as a police officer to running four successful grooming salons, and the hiring challenges that pushed him to create Dog Groomer Jobs, a platform built specifically to connect grooming businesses with groomers looking for work.In this conversation they discuss:Why it’s so difficult for salons to find experienced groomersThe difference between hiring for skill and hiring for cultureThe reality of running multiple grooming salonsWhy fair pay is essential if the industry wants to attract better talentHow a dedicated job platform could make recruitment easier for both salons and groomersThe episode also touches on the wider issues facing the industry, including the growing gap between home-based groomers and traditional salons.If you’re a salon owner struggling to recruit – or a groomer wondering what opportunities exist in the industry – this conversation will give you a fresh perspective on the future of grooming employment.You can explore the platform here: doggroomerjobs.comAs always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here:https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And if you’d like support building a stronger, more profitable grooming business, visit:https://petpassiontoprofit.com/If you enjoyed this episode, subscribe to the podcast and share it with another groomer or salon owner who’s navigating the same recruitment challenges. 🐾

Dental care is becoming a bigger part of modern grooming, and clients are starting to expect more than just a clean and tidy trim.In this episode, Bill is joined by Anastasia Waugh, also known as the Dog Tooth Fairy, to talk about the launch of the brand new Neo pet toothbrush, debuting at Crufts.They break down:What makes the Neo different from other pet toothbrushesThe upgraded ergonomic design and why that matters for groomersHow its settings cater for different dental needsWhy early dental care can prevent serious health problems later onHow groomers can confidently talk to clients about oral hygieneDental work can feel like a tricky subject to raise with owners. But as Anastasia explains, preventive care is far easier and far kinder than dealing with advanced dental disease.If you’ve been thinking about adding dental services to your salon, or you want to educate clients more effectively, this episode will give you practical insight and fresh confidence.With the official launch happening at Crufts, this could be the start of a shift in how groomers approach oral health in the salon.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here:https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And if you’d like support growing a stronger, more profitable grooming business, visit:https://petpassiontoprofit.com/If you’re serious about raising standards in your salon, subscribe to the podcast and share this episode with another groomer who wants to stay ahead of the curve. 🐾

As a pet groomer, you’re brilliant at looking after dogs. But are you looking after your own finances just as well?In this episode, Bill sits down with Romany Youell – also known as The Finance Woman – to talk about something many grooming business owners avoid… money.If you’re self-employed or running a salon, your income depends on you. So what would happen if you couldn’t work? Would your business survive? Would you?Romany shares clear, practical advice on:Why financial literacy matters for pet professionalsWhat income protection actually is (and why most groomers misunderstand it)The difference between being busy and being financially secureWhy pensions and investments shouldn’t be “something to sort later”The types of insurance business owners should genuinely considerOne of the biggest takeaways? Many groomers prioritise their clients, staff and salon expenses – but forget to protect themselves.This episode isn’t about complicated financial jargon. It’s about helping you feel more confident, more informed and more in control of your future.If you work for yourself, this conversation could genuinely change how you think about money in your grooming business.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn.You can find out more and sign up for Lopay here:https://merchant.lopay.app/ref/PETPASSION2500Listeners of this podcast get £2500 of fee-free transactions.And of course, if you feel like you could benefit from Bill's business programmes for the Pet Grooming industry, visit:https://petpassiontoprofit.com/If you found this episode helpful, make sure you subscribe, leave a review and share it with another groomer who needs to hear it.

In this essential episode, Bill Betts is joined by Chante, founder of C Squared Accounting in Houston, Texas, to break down the often-overlooked but critical topic of tax compliance for pet business owners.With over a decade of experience in accounting, Chante shares expert advice on how groomers and other pet professionals can avoid common tax pitfalls, understand deductible expenses (including how your pet might actually help reduce your tax bill!), and stay on the right side of IRS regulations.Whether you're a solo groomer or running a team, this episode is packed with practical insights to help you stay compliant, maximise your deductions, and build a financially sound grooming business.You can find out more about Chante's accountancy here: https://general.c-squaredaccounting.com/home💬 Key TakeawaysTax laws are complex, and working with an experienced accountant is vital for small businesses in the pet industry.Pet professionals can claim pet-related expenses (if used in service delivery or marketing), and mileage is a commonly missed deduction.Timely bookkeeping and filing are critical to avoid interest, penalties, and unnecessary stress at tax time.Software like QuickBooks can make financial management easier—if set up correctly from the start.Having a professional review your books could uncover hidden savings and help you keep up with changing legislation.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts sits down with Carl, the founder of Woodfarm Barns and Barges, to explore the fascinating journey of building a dog-friendly holiday accommodation business that truly goes beyond the basics.Carl shares how he left the corporate world behind to pursue a passion for hospitality and property renovation, ultimately creating a collection of high-end, dog-welcoming retreats in the Suffolk countryside and on the water. But as Carl points out, there’s a big difference between being dog-tolerant and genuinely dog-friendly.The conversation dives into the mindset shift required to serve pet owners well, how Carl learned to embrace dog culture, and why attention to detail and personal connection are key to customer loyalty in the hospitality industry.This is a great episode for groomers looking to unwind, business owners exploring diversification, or anyone who loves a behind-the-scenes look at turning passion into profit—with dogs at the heart of it all.💬 Key TakeawaysCarl transitioned from the corporate world into entrepreneurship via property renovation and holiday lettings.Woodfarm Barns and Barges offers luxury, dog-friendly stays designed with pet owners in mind—not just allowing dogs, but truly welcoming them.Creating the right atmosphere for both dogs and humans has been key to customer satisfaction and repeat bookings.Carl has developed a deeper understanding of dog ownership and its emotional connection, which informs his business model.He shares a special off-peak discount just for pet groomers, encouraging them to take time out for themselves.Customer service and personal connection remain at the heart of what makes Woodfarm a success.If you'd like to find out more about WoodFarm Barn, you can visit their website here: https://woodfarmbarns.com/As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined once again by Vicky from The Pet Accountants to reflect on the recent success of the Pet Pro Expo and share exciting updates about the upcoming 2026 event in Birmingham on October 3rd.Vicky gives us an insider’s look at what made this year’s event such a hit – from the overwhelmingly positive feedback (with 99.9% of attendees rating it as excellent!) to the practical suggestions they’ve already taken on board to improve next year’s experience.They discuss plans for longer networking breaks, fewer but more impactful speakers, and the possibility of turning the event into a two-day experience. Most importantly, the conversation reinforces why events like this are essential – they bridge the gap between grooming skills and business success, helping pet professionals grow not just as stylists, but as entrepreneurs.💬 Key TakeawaysPet Pro Expo 2026 takes place on October 3rd in Birmingham. It’s set to be the biggest and best yet.Feedback from the 2025 event was overwhelmingly positive, with attendees praising the atmosphere, speakers, and organisation.Plans for 2026 include longer networking breaks and a streamlined speaker lineup to allow more time for valuable conversations.There’s talk of expanding to a two-day event in future based on attendee interest and logistics.The event is designed to help pet professionals improve their business knowledge, not just their grooming techniques.Tickets are already being snapped up – so if you’re thinking of attending, don’t hang around!As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn! You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined by Vicky Skinner, who shares the important work being done by the Animal Focused Alliance. This organisation supports pet businesses by providing clear, reliable advice on licensing, compliance, and best practices.Vicky explains how the Alliance was set up to help groomers, boarders, walkers, and other pet professionals raise their standards, understand their legal responsibilities, and access the right information, especially when the rules and guidance can feel confusing or unclear.Bill and Vicky talk about the power of community and collaboration, and how working together as an industry can help shape better animal welfare policies and protect responsible business owners.This episode is packed with practical insights into what it takes to stay compliant, improve your professionalism, and where to turn when you need trusted guidance.You can find out more about The Animal Focused Alliance on their website here: https://www.animalfocusedalliance.co.uk/💬 Key TakeawaysThe Animal Focused Alliance is here to help. It offers guidance on licensing, compliance, and ethical standards.Clear advice matters. Pet professionals need facts they can trust – especially when laws and rules change.Stay informed. Understanding your legal obligations helps you avoid issues before they arise.We’re stronger together. Collaboration and support within the industry help raise standards for everyone.Resources are available. The Alliance provides access to legal advice and tools tailored to the pet care sector.Speak up and get involved. Being part of a wider community helps influence change and protect animal welfare.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts is joined by Jo Wallace, a passionate pet groomer, trainer, and advocate for lifelong learning in the grooming industry.Jo reflects on her time at the Pet Pro Expo, sharing why events like these are so valuable – not just for learning new business strategies like lead generation and storytelling, but also for the community and connection they provide. She speaks about how one speaker in particular – Fanny – really stood out, and how storytelling can play a powerful role in building a strong business.Jo also shares her personal journey – from volunteering at an animal rescue in Costa Rica, to leaving corporate life behind and retraining as a pet groomer. She explains how her background in HR and training now feeds into her grooming career, especially as she starts to offer more education and support to other groomers.She’s also diving deeper into the world of cat grooming, and shares some helpful advice around the differences between cats and dogs – including how understanding feline behaviour is key to successful (and safe) cat grooms.If you’ve ever felt unsure about the next steps in your business or are looking to get inspired, this episode will leave you feeling motivated and connected to the wider grooming world.💬 Key TakeawaysPet Pro Expo created real connection. Jo shares how networking with other professionals helped her grow.Understanding cats is essential. Grooming cats isn’t the same as dogs – you need to know feline behaviour.Industry events are more than talks. They give you the space to think about the future of your business.Jo’s journey is inspiring. From animal rescue work in Costa Rica to becoming a groomer and trainer, she brings a unique perspective.Keep learning. Jo reminds us that education, reflection, and peer support are key to long-term success.Community makes a difference. You don’t have to grow your business alone – sharing ideas helps everyone.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/

In this episode, Bill Betts talks with Julie Goodall, whose story is all about adapting, growing, and finding a new path when life takes an unexpected turn.Julie started her career in the corporate world but found herself facing redundancy. That moment pushed her to follow a new passion – pet grooming. She built a strong, successful business and learned loads of valuable skills along the way. But after facing personal challenges, Julie knew it was time for another big change.She now works as a celebrant, creating meaningful ceremonies for people and families – and surprisingly, many of the skills she gained from grooming have helped her in this new role too.Bill and Julie chat about what it takes to start over, how important resilience and adaptability are, and how the support of a good community can make all the difference. Whether you’re thinking about changing direction or just looking for inspiration, this episode is a great listen.💬 Key TakeawaysJulie’s career journey shows how setbacks can open doors to new opportunities.Redundancy was the start of something better. It gave her the chance to explore pet grooming – and later, a new path entirely.Skills from grooming carry forward. Running a business teaches confidence, communication, and resilience.Networking and support matter. Mentorship and community helped Julie grow in both careers.It’s never too late to change. If you’re feeling stuck, there is a way forward – even if it looks different than expected.As always, I'd like to thank the podcast sponsor, Lopay, the low-cost payment platform that helps you keep more of the money you earn!You can find out more and sign up for Lopay here: https://merchant.lopay.app/ref/PETPASSION2500, where listeners of this podcast get £2500 of fee-free transactions!And of course, if you feel like you could benefit from Bill's business programs for the Pet Grooming industry, visit our website: https://petpassiontoprofit.com/