Doing Customer eXperience Right In The AI Era | Stacy Sherman
by Doing CX Right ℠
Is this your podcast?Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Most discussed topics
Brands & references
Total monthly reach
Estimated from 7 chart positions in 7 markets.
By chart position
- 🇪🇸ES · Marketing#14100K to 300K
- 🇸🇦SA · Marketing#773K to 10K
- 🇿🇦ZA · Marketing#149500 to 3K
- 🇨🇭CH · Marketing#156500 to 3K
- 🇵🇱PL · Marketing#166500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
32K to 98K🎙 Daily cadence·209 episodes·Last published 1mo ago - Monthly Reach
Unique listeners across all episodes (30 days)
106K to 325K🇪🇸92%🇸🇦3%🇿🇦1%+4 more - Active Followers
Loyal subscribers who consistently listen
32K to 98K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
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Total Plays
—
Total Reviews
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
From 10 epsHost
Recent guests
Recent episodes
221. Customer Service Fatigue: How To Prevent and Stop It (Replay) | Laurie Guest
Jul 21, 2026
44m 43s
220. How To Use AI The Right Way Without Removing Human Judgment | Deb Ashton
Jul 14, 2026
26m 35s
219. Transforming Customer Service from Ordinary to Exceptional (Replay) | Mark Sanborn
Jul 7, 2026
34m 24s
218. How To Prove Customer Service Is Actually A Revenue Driver | Lisa Oswald
Jul 1, 2026
25m 05s
217. Building an Irresistible Brand: The Link Between Employee Engagement and Customer Service | Josh Bersin (Replay)
Jun 23, 2026
32m 17s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 7/21/26 | customer serviceservice fatigue+3 | Laurie Guest | — | — | service fatiguecustomer experience+3 | — | 44m 43s | ||
| 7/14/26 | AI in customer experiencehuman judgment+4 | Deb Ashton | Salesforce | — | AIcustomer experience+5 | Certinia | 26m 35s | ||
| 7/7/26 | customer servicecustomer experience+3 | Mark Sanborn | The Fred Factor | — | customer happinesspositive emotion+3 | — | 34m 24s | ||
| 7/1/26 | customer servicerevenue growth+3 | Lisa Oswald | TravelZoo | — | customer servicerevenue driver+5 | — | 25m 05s | ||
| 6/23/26 | employee engagementcustomer service+3 | Josh Bersin | Doing CX Right | — | employee engagementcustomer excellence+3 | — | 32m 17s | ||
| 6/16/26 | AI deploymentemotional intelligence+4 | Alvin Stokes | Princess CruisesDoing CX Right | — | AIcustomer experience+5 | — | 26m 27s | ||
| 6/9/26 | customer experienceagentic AI+3 | Pierre Charchaflian | IBM | — | customer experienceagentic AI+5 | — | 26m 32s | ||
| 6/2/26 | customer experienceemployee accountability+3 | Chris Morrissey | Zoom | — | customer experienceemployee accountability+3 | — | 27m 26s | ||
| 5/19/26 | customer loyaltypersonalization+3 | Martin Villanueva | IKEA | — | loyalty programscustomer retention+3 | — | 23m 47s | ||
| 5/5/26 | customer service recoverycustomer experience+4 | — | Qualtrics XM Institute | — | customer serviceservice mistakes+5 | — | 14m 06s |
Showing 10 of 10
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Chart history for Doing Customer eXperience Right In The AI Era | Stacy Sherman
Peaked at #14 in Spain, currently #14 in Spain.
| Market | Genre | Peak | Current | Trend |
|---|---|---|---|---|
| Spain | — | #14 | #14 | — |
| SA | — | #77 | #77 | — |
| South Africa | — | #149 | #149 | — |
| CH | — | #156 | #156 | — |
| PL | — | #166 | #166 | — |
| TR | — | #176 | #176 | — |
| Finland | — | #193 | #193 | — |
Chart Positions
7 placements across 7 markets.
Chart Positions
7 placements across 7 markets.