Dollars to Donuts

Tomer Sharon passed away last week. I’m reposting his appearance on Dollars to Donuts from 2019. Show Links Episode transcript Episode (and show links) from 2019 From LinkedIn, announcement of Tomer’s passing The post 53. Remembering Tomer Sharon first appeared on Portigal Consulting.

In this episode of Dollars to Donuts, I talk with Emily Sun, the head of Design and Research at Hipcamp. We discuss staying engaged in work, designers doing their own research, and research at a small, growing company. There’s actually a big opportunity with smaller companies. At small startups, you are much closer to the people who are making the long term vision for what the company is going to be. Because we have access to that level of leadership, there is a lot that can be influenced through research. – Emily Sun Show Links Episode transcript Make Things That Matter — Steve Portigal: Improving your user research process Interviewing Users, second edition Emily Sun on LinkedIn Hipcamp The Fun Scale Alyssa Ravasio, Founder + CEO of Hipcamp Sifteo CHI conference 3DR Help other people find Dollars to Donuts by leaving a review on Apple Podcasts.The post 52. Emily Sun of Hipcamp first appeared on Portigal Consulting.

In this latest episode of Dollars to Donuts, I talk with Vanessa Arango Garcia, Director UX Research & Research Operations at Delivery Hero. We discuss creating an engaged research community across a global organization, being accountable for impact, and how today’s challenges provide an opportunity for the research progression to grow. We care a lot about our craft and we need to keep the quality up, but we also need to be pragmatic in how we are able to optimize that process of doing research to focus in the next stages. We dedicate too much in doing the research, delivering that report. And later, sometimes it’s very difficult to dedicate time to following up, connecting with the team, sitting together, ideating, thinking about the roadmap, because we don’t have time. We are jumping from research to research to research because every research takes time. – Vanessa Arango Garcia Show Links Episode transcript Rally AMA with Steve Portigal on what makes a research practice mature Interviewing Users, second edition Vanessa Arango Garcia Delivery Hero PedidosYa EuroCopa The new researcher: Navigating the evolving landscape of UX Research Help other people find Dollars to Donuts by leaving a review on Apple Podcasts.The post 50. Vanessa Arango Garcia of Delivery Hero first appeared on Portigal Consulting.

In this episode of Dollars to Donuts I speak with Jamika Burge, the head of research for Data and AI at Capital One. We talk about her journey through academia, discovering user research, and intersectionality. Doing good – for me, as a researcher, and as someone who wants to do good in the world, it means understanding people’s needs in context and providing opportunities for them to succeed. That’s what that means for me. Success can mean different things to different people. I can guess what success means from a business perspective. I can even guess what success means from a researcher perspective, but ultimately it’s that end user who tells us whether or not we got it right. I want that person to feel as an end user, free to share with us when we got it wrong, but also when we got it right. – Jamika Burge Show Notes Episode transcript Interviewing Users, second edition Steve Portigal on the UX Podcast Jamika Burge on LinkedIn What is the Positive and Negative Affect Schedule? (PANAS) Center for Human-Computer Interaction at Virginia Tech IBM’s Thomas J. Watson Research Center John M. Carroll at Penn State Mary Beth Rosson at Penn State Office of Naval Intelligence DARPA Spelman College blackcomputeHER #blackcomputeHER conference National Academies Capital One Help other people find Dollars to Donuts by leaving a review on Apple Podcasts.The post 48. Jamika Burge of Capital One first appeared on Portigal Consulting.

In this episode of Dollars to Donuts I speak with Daniel Escher, Director of UX and Research at Remitly. We talk about more ways for researchers to add value, business questions over research questions, and the things that researchers worry about. Where I think collective identity can be limiting is when someone thinks of themselves as a researcher and says, “Therefore, that means this is my small box of things that I do and ways that I contribute.” And what I always want to do is push that box to be bigger, right? I’m not at all saying that the box doesn’t exist in any way. But we as researchers can drive far more decision-making, far more strategy, far more hypotheses than I think we realize. I think that we tend to want to hand off work to other people when actually what I encourage my team to do is figure out where are the places where actually a handoff doesn’t make sense, but a handshake makes sense. There’s some contact there. Or where does hand-holding make sense, where there’s really extended involvement? – Daniel Escher Show Links Episode transcript Steve and Inzovu – Storytelling workshops Formats Unpacked Daniel on LinkedIn Remitly Nazir Harb Michel on LinkedIn Savannah Young on LinkedIn Angelina Erine Theodorou on LinkedIn José G. Soto Márquez on LinkedIn James by Percival Everett Clay Christensen’s Milkshake Marketing (and Jobs to be Done) RITE Method Help other people find Dollars to Donuts by leaving a review on Apple Podcasts.The post 46. Daniel Escher of Remitly first appeared on Portigal Consulting.