BNY's Agentic Era: 20,000 Empowered Builders, 140 Digital Employees, and the Eliza Platform Reinventing America's Oldest Bank - April 29, 2026

About this episode

The episode discusses how BNY has integrated agentic AI through its Eliza 2.0 platform and the implications for its workforce and operational metrics.

Send us Fan Mail BNY's Agentic Era: 20,000 Empowered Builders, 140 Digital Employees, and the Eliza Platform Reinventing America's Oldest Bank - April 29, 2026 How a 240 year old custody bank became one of the most aggressive enterprise deployers of agentic AI on the planet. Chris and Laura unpack BNY's Eliza 2.0 platform, the dual track workforce model, the multi model strategy across OpenAI, Google, and Anthropic, and the operational metrics that are showing up in the earnings call. Hoste...

People in this episode

Hosts: Chris, Laura

Topics covered

• agentic AI
• digital workforce
• banking technology
• enterprise deployment
• operational metrics
• AI platforms

Keywords

• BNY
• Eliza 2.0
• agentic AI
• digital employees
• workforce model
• OpenAI
• Google
• Anthropic

Mentioned in this episode

Organizations: BNY, OpenAI, Google, Anthropic

Products: Eliza 2.0

Places: America

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