5-Step Cycle for Organizational Change Management | Jacqueline Phichith
From Elevating Enterprise with Jazzy T by Jazzy T + RJ Williams
March 30, 2026 · 13 min · Episode 17
About this episode
Jazzy T and Jacqueline Phichith discuss the reasons behind organizational change failures and introduce the ADKAR framework for effective change management.
You bought the system. You held the meeting with your team. So why isn’t anything changing? Ep. 17 Jazzy T sits down with Jacqueline Phichith to break down the real reason change fails inside organizations, and it has nothing to do with the technology. It’s about where people get stuck. Jacqueline introduces the ADKAR framework, a simple but powerful way to understand how people actually move through change. Awareness – You know the change is happening Desire – You actually want to engage with it Knowledge – You understand how to use it Ability – You can apply it in real life Reinforcement – It becomes part of how you work This conversation will help you identify exactly where the breakdown is—and how to move people forward with clarity, not frustration. 🌐 Resources: Jacqueline Phichith, Communications & Change Leadership | CCMP, 📍 CooperCompanies, Rochester, NY 🔗 LinkedIn: Jacqueline Phichith | LinkedIn Hear more from our Women's Empowerment Series Why 45% More Women Work in Construction | Jenna Tatar, Riedman | Podcasts 9th Annual Women Empowering Women Conference March 18, 2027 Learn more here Learn more about your ad choices. Visit megaphone.fm/adchoices
People in this episode
Host: Jazzy T
Guest: Jacqueline Phichith
Topics covered
- organizational change management
- ADKAR framework
- employee engagement
Keywords
- change management
- organizational change
- leadership
Mentioned in this episode
Places: Rochester, NY
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