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On the show
Recent episodes
Should Sales Reps Help Manage Accounts
Feb 23, 2026
14m 22s
ICE & Civil Unrest - Leading with Love & Wisdom
Feb 9, 2026
15m 04s
Strong Operations Leadership - A MUST
Feb 2, 2026
14m 22s
How to Increase Your Luck - Part 2
Jan 19, 2026
19m 18s
How to Increase Your Luck - Part 1
Jan 12, 2026
19m 44s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 2/23/26 | Should Sales Reps Help Manage Accounts✨ | salesaccount management+2 | — | — | — | sales repsoperations+2 | — | 14m 22s | |
| 2/9/26 | ICE & Civil Unrest - Leading with Love & Wisdom✨ | janitorial industryimmigrant workers+3 | — | — | — | leadershipbusiness care+1 | — | 15m 04s | |
| 2/2/26 | Strong Operations Leadership - A MUST✨ | operations leadershipjanitorial industry+2 | — | — | — | leadershipoperations+3 | — | 14m 22s | |
| 1/19/26 | How to Increase Your Luck - Part 2✨ | luckopportunities+2 | — | — | — | luck surface areasuccess habits+1 | — | 19m 18s | |
| 1/12/26 | How to Increase Your Luck - Part 1✨ | lucksuccess+1 | — | — | — | increase lucksuccess strategies+1 | — | 19m 44s | |
| 12/1/25 | Four Tips To Close More Deals✨ | salesclosing deals+1 | — | — | — | close ratiodeals+1 | — | 16m 07s | |
| 11/10/25 | My Uses of ChatGPT & AI: Benefits and Concerns✨ | dangers of AIChatGPT+3 | — | ChatGPT | — | ChatGPTAI benefits+2 | — | 24m 57s | |
| 10/27/25 | What Makes An Effective Executive?✨ | leadershipexecutive effectiveness+1 | — | — | — | executiveleadership keys+1 | — | 18m 23s | |
| 10/20/25 | Emotional Intelligence: The Leadership Skill Your Janitorial Business Needs✨ | emotional intelligenceleadership+3 | — | HBRWhat Makes a Leader | — | leadership skillcleaning industry+1 | — | 18m 48s | |
| 10/13/25 | A Vision for the Janitorial Industry: Dinner Speech from the Elite BSC Leadership Conference✨ | janitorial industryleadership+1 | — | A Vision for the Janitorial Industry: | — | Elite BSCjanitorial companies+1 | — | 15m 33s | |
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| 9/29/25 | My Acquisition Story: Buying a Janitorial Company | In 2019, we made our first acquisition. Here is a behind the scene look at that transaction.For more resources, check out http://elitebsc.com | — | ||||||
| 9/15/25 | From President To CEO: Backing Away From The Day-To-Day | In this episode, I sit down with Jeff to talk about the role of the CEO—or what many call the visionary—in a growing company. I share my own story of stepping out of the day-to-day at Frantz, why I knew it was time to make that shift, and what I’ve focused on since making the transition. We also discuss how to stay engaged in areas you love, like sales or customer relationships, without stepping on your team’s toes. If you’re thinking about what’s next for your role or your company, this conversation might help you take the next step with clarity and confidence.https://elitebsc.com | — | ||||||
| 9/8/25 | Selling to Medical Facilities: Why You Should and How to Do It | Medical facilities are often a untapped source of business for janitorial companies. It is a growing industry that shows no signs of slowing down. In this episode, Jeff Carmon and I explore the why and how to pursue medical facilities. https://elitebsc.com/ | — | ||||||
| 8/21/25 | The Janitorial Margin Playbook: Interview w/ Gerald Fong Part 2 | Here is a link to download the whitepaper mentioned in the podcast: https://www.brightgo.com/guides-janitorial-margin-playbook | — | ||||||
| 8/18/25 | Interview w/ Gerald Fong of BrightGo: From Big Tech to the Janitorial Industry | In this conversation, Jordan Tong and Gerald Fong discuss the journey of BrightGo, a technology company focused on the janitorial industry. Gerald shares his background in tech and how he transitioned to address the challenges faced by the janitorial sector. They explore the importance of data-driven decision-making, the significance of understanding margins, and the strategic choices businesses must make as they grow. Elite BSC: https://elitebsc.comBrightGo: https://www.brightgo.com/ | — | ||||||
| 8/11/25 | **Fixed** Single Coverage Accounts | I uploaded the wrong audio last time I published this episode. So here is the corrected version. http://elitebsc.com | — | ||||||
| 7/14/25 | Janitorial Marketing Part 4 – Nurturing | This is part 4 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client ProfilePart 2 - Building a list using free and paid toolsPart 3 - Identifying decision makers and outsource statusPart 4 - Nurturing decision makers For more resources, check out http://elitebsc.com | — | ||||||
| 6/30/25 | Janitorial Marketing Part 3 – DMs & Outsource Status | This is part 3 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client ProfilePart 2 - Building a list using free and paid toolsPart 3 - Identifying decision makers and outsource statusPart 4 - Nurturing decision makers For more resources, check out http://elitebsc.com | — | ||||||
| 6/23/25 | Janitorial Marketing Part 2 - List Building | This is part 2 of a 4 part series on janitorial marketing. Part 1 - Developing you Ideal Client ProfilePart 2 - Building a list using free and paid toolsPart 3 - Identifying decision makers and outsource statusPart 4 - Nurturing decision makers For more resources, check out http://elitebsc.com | — | ||||||
| 6/16/25 | Janitorial Marketing Part 1 - Ideal Client Profile | This is part 1 of a 4 part series on janitorial marketing.Part 1 - Developing you Ideal Client ProfilePart 2 - Building a list using free and paid toolsPart 3 - Identifying decision makers and outsource statusPart 4 - Nurturing decision makersFor more resources, check out http://elitebsc.com | — | ||||||
| 6/2/25 | Estimating Man Hours For Janitorial Bids | In the episode, Jeff Carmon explains how to estimate man hours needed when you are bidding a new job. There are a couple of different methodologies for doing this and he breaks them down for you. For more resources, check out http://elitebsc.com | — | ||||||
| 5/27/25 | Monthly Performance Report | At my company, Frantz Building Services, we have a monthly leadership meeting that includes all department heads and regional managers. Part of this meeting includes a performance snapshot report of the company. I discuss the contents of this report in this episode. | — | ||||||
| 5/19/25 | Landing Big Accounts When You Are a Small Janitorial Company | If you are a small janitorial company, but want to grow, what is the best way to get there? Without question, larger accounts help move the needle. However, if you are a small cleaning company, landing larger accounts can be a challenge. In this episode, I offer few tips to increase your chances of success.**Come join our tribe of commercial janitorial companies**http://elitebsc.com | — | ||||||
| 4/21/25 | Online Training Platform for Cleaners: Interview w/ CleanTrainU Director Ben Hoak | In order to properly train a dispersed workforce, you need consistency, good training content, accountability, and a means to distribute the training content. Here is an interview w/ CTU director Ben Hoak, examining how CTU is a solution to those needs. http://elitebsc.comhttp://cleantrainu.com | — | ||||||
| 4/14/25 | Marketing That Works | In this episode, we cover the type of janitorial marketing that has a proven track record of working.http://elitebsc.com | — | ||||||
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