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Total monthly reach
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- 🇺🇸US · Non-Profit#1745K to 30K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
2.5K to 15K🎙 ~2x weekly·47 episodes·Last published 3w ago - Monthly Reach
Unique listeners across all episodes (30 days)
5K to 30K🇺🇸100% - Active Followers
Loyal subscribers who consistently listen
2K to 12K
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On the show
Recent episodes
Ep. 48 - Teaching the Mission: Building Teams That Believe in the Work
Apr 24, 2026
29m 40s
Ep. 47 - Pressing Reset on “Expert”: AI in the Association World
Mar 27, 2026
34m 54s
Ep 46 - Selling What You Know: Expertise as Non-Dues Revenue
Feb 25, 2026
32m 59s
Ep 45 - A 'Lean' Start(Up) to the New Year: How Associations Can Experiment Smarter
Jan 23, 2026
42m 17s
Ep 44 - What’s on Your Membership Plate? Time to Rethink the Menu
Nov 21, 2025
33m 17s
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 4/24/26 | ![]() Ep. 48 - Teaching the Mission: Building Teams That Believe in the Work | In our season 5 premiere, Chad Rummel, M.Ed, CAE, executive director of the Council for Exceptional Children, joins hosts Colby Horton and Frank Humada to share his journey from rural Kansas to leading a mission-driven association. With a background in teaching high school journalism and accounting, Rummel reflects on how educators who believed in him shaped both his career path and his leadership philosophy. Today, he brings that same mindset to his role at CEC, focusing on developing strengths in staff and volunteers, creating space for new ideas, and aligning leadership around a shared purpose. He also discusses practical shifts in governance, including restructuring board meetings around “mega issues” to prioritize meaningful conversation over routine reporting. Rummel shares how he hires for mission alignment, why that connection is visible to members, and how Universal Design for Learning informs a more inclusive approach to serving diverse member needs. | 29m 40s | ||||||
| 3/27/26 | ![]() Ep. 47 - Pressing Reset on “Expert”: AI in the Association World | In this episode, Carlos Cardenas, CAE, AAiP, senior strategic consultant at DelCor and Board President of Association Latinos, shares a perspective shaped by experience across every layer of the association space—from member to IT leader to strategist. At the center of the conversation is a key shift: moving from chasing AI as a tool to thinking about it as a strategic partner. Carlos challenges the idea of “AI experts,” emphasizing that in a rapidly evolving landscape, the real advantage comes from experimentation, curiosity, and a willingness to learn. The discussion also explores what’s at stake. As generative AI becomes a faster, more accessible source of information, associations must rethink their value—defining their competitive moat, strengthening trust, and delivering experiences that go beyond what a tool can provide. Carlos underscores the role of leadership in creating a culture that supports learning and innovation, not fear and hesitation. Throughout the episode, a consistent theme emerges: the future doesn’t belong to those who claim expertise, but to those who are willing to evolve. | 34m 54s | ||||||
| 2/25/26 | ![]() Ep 46 - Selling What You Know: Expertise as Non-Dues Revenue | In this episode, Jeff Shields, FASAE, CAE, president and CEO of NBOA: Business Leadership for Independent Schools, reflects on how associations have evolved during his nearly 16-year tenure through economic disruption, pandemic, and societal change. He shares how NBOA has embraced reinvention by meeting members where they are while building future-focused services — including the transformation of NBOA Advisory Services into a self-sustaining, mission-aligned subsidiary delivering executive search and project-based consulting powered by member expertise. Jeff emphasizes the central role of relationships and people in this model, from trusted advisors to program leadership, and discusses how podcasting and a “create once, publish everywhere” strategy extend NBOA’s reach and engagement. | 32m 59s | ||||||
| 1/23/26 | ![]() Ep 45 - A 'Lean' Start(Up) to the New Year: How Associations Can Experiment Smarter | In this episode, Colby Horton and Frank Humada are joined by Elizabeth Engel and Jamie Notter for a conversation about what the Lean Startup methodology really means for associations. Together, they explore the origins of Lean Startup, popularized by Eric Ries, and unpack common misconceptions that often lead associations to dismiss the approach too quickly. Elizabeth highlights the importance of empathy and Design Thinking as essential foundations for innovation, while Jamie focuses on how learning, experimentation, and iteration—rather than perfection—drive meaningful progress. Throughout the conversation, they discuss how associations can test ideas, learn faster, and create value without requiring every experiment to deliver immediate financial returns. The episode also examines cultural barriers that can slow innovation and offers practical, low-risk ways leaders can begin applying Lean Startup principles within their organizations. Show notes Download the whitepaper here: https://bit.ly/LeanAt10 | 42m 17s | ||||||
| 11/21/25 | ![]() Ep 44 - What’s on Your Membership Plate? Time to Rethink the Menu | In this episode, we're joined by Sarah Sladek, best selling author, keynote speaker, researcher and podcast host, to unpack the realities of association membership today. Sarah breaks down how political and economic disruption has reshaped the post-pandemic landscape and why many associations are struggling to articulate value, respond to demographic shifts, and diversify board leadership. She dives into the disconnect younger members often feel and why belonging, relationship-building, and modern engagement strategies matter more than ever. Sarah also introduces Membership U, her new global learning community designed to equip membership professionals with tools, research, and best practices. Looking ahead, she predicts associations will become smaller, more nimble, and increasingly focused on education and career development. | 33m 17s | ||||||
| 10/17/25 | ![]() Ep 43 - Playing the Long Game: Turning Members Into Belongers | In this episode, we sit down with Jessica Richardson, membership manager at the American Association of Immunologists, to explore how collaboration and community fuel success in the association space. Jessica shares how her involvement with the Association Women Technology Champions (AWTC) helped her build meaningful connections and advance her career. Drawing inspiration from the board game Catan, she uses a creative analogy to explain the journey of transforming members from “tourists” to “townspeople.” Along the way, Jessica highlights why collaboration beats competition, how knowledge sharing strengthens the profession, and what practical steps associations can take to create a true sense of belonging among their members. For more information about Association Briefings, visit associationbriefings.com. | 28m 44s | ||||||
| 9/18/25 | ![]() Ep. 42 - Wired for Success: Making AI Work for Associations | In this episode, we talk with Chris Vaughan, PhD, co-founder of Sequence Consulting, about why associations can’t afford to sit on the sidelines when it comes to AI. Chris explains how consumer tools like ChatGPT are reshaping expectations, while associations have historically lagged in adopting new technology. He points to the pandemic as a turning point—pushing organizations to innovate faster—and shares real-world examples, including how AARP uses AI to personalize member content. The conversation focuses on starting small with existing tools, applying AI to solve specific business challenges, and positioning associations as thought leaders for their members. From member engagement to retention and operational efficiency, Chris outlines practical ways associations can make AI work today. | 31m 27s | ||||||
| 8/8/25 | ![]() Ep. 41 - Changing Our Tune: Amplifying Chapter Success through National Support | In this episode, we sit down with Ryan Byrd, CAE, director of chapter relations at the American College of Emergency Physicians, for a conversation that’s as lively as it is insightful. Ryan shares her unique journey from chamber roots to chapter leadership and explains how ACEP’s national office operates like an AMC to support smaller, resource-strapped chapters. We dive into member engagement strategies tailored for high-stress professions, the importance of brand loyalty, and how empathy shapes Ryan’s leadership style. Plus, we explore creative chapter programming (goodbye, boring bingo) and hear how flag football, karaoke, and macarons all make their way into Ryan’s story. It’s part inspiration, part innovation—and a whole lot of fun. | 29m 11s | ||||||
| 7/11/25 | ![]() Ep. 40 - The Cluck Stops Here: Designing Intentional Member Experiences | In this episode, we sit down with Sherry Bagley, executive director of the Association for Experiential Education, for a conversation that’s equal parts insightful and unexpected. Sherry shares her winding path to experiential education. She breaks down the foundational principles of challenge, experience, and reflection, and how they’re used to build meaningful connections and inclusive member experiences. Together, they dive into the power of intentional networking (yes, even icebreakers), the role of reflection in retention, and… pet chickens. (Yes, really.) | 29m 20s | ||||||
| 5/28/25 | ![]() Ep 39 - Branding with Heart: Guiding Associations with Vision and Values | In honor of Asian American, Native Hawaiian, and Pacific Islander (AANHPI) Heritage Month, we’re spotlighting two inspiring leaders in the association world—Ellen and Walter Kim, the husband-and-wife team behind GRAPHEK, a creative agency dedicated to serving mission-driven organizations. In this episode, Ellen and Walter share their journey of building a firm rooted in purpose, collaboration, and community impact. We explore the powerful role of intentional design in advancing an organization’s mission, the difference between a brand refresh and a full rebrand, and why strategic creativity is key to long-term success. The Kims also offer insight into how they balance their professional and personal partnership, the importance of stakeholder engagement, and the emotional, human-centered approach that drives their work. It's a thoughtful conversation about branding, purpose, and the people at the heart of every mission. | 42m 54s | ||||||
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| 5/9/25 | ![]() Ep 38 - The Assistant Will See You Now: AI's Role in Smarter Member Engagement | In this episode, we chat with Rob Barnes and Johanna Byrne from Betty.ai, a company that’s built an AI platform tailored specifically for associations. They explore how associations can strategically harness AI to boost efficiency, strengthen member engagement, and unlock the full value of their institutional knowledge. From advocacy wins to smarter certification support, Rob and Johanna share real-world examples of how Betty.ai is making an impact. We also dive into common roadblocks to AI adoption—and why waiting to act could leave associations behind. | 41m 03s | ||||||
| 4/11/25 | ![]() Ep 37 - Knives Out: Cutting Through Tax Reform in the Association Space | In this episode, we sit down with Jarrod A. Clabaugh, CAE, president and CEO of the Ohio Society of Association Professionals, to unpack the complex world of tax reform and what it means for associations. Jarrod shares his nonprofit journey and offers a candid look at the challenges small and mid-sized associations are facing as proposed tax changes loom. We dive into the potential impact of legislation like HR 9495, the importance of UBIT compliance, and why now is a critical time for associations to step up their advocacy efforts. From policy fly-ins to practical steps leaders can take today, Jarrod brings clarity and urgency to an issue that deserves every association’s attention. | 39m 16s | ||||||
| 3/14/25 | ![]() Ep 36 - March Madness: Full-Court Leadership in the Association Space | In this episode, we talk with Shasta Foy, executive director of the Association for Christian Fundraising, about her dedication to making a meaningful impact through association work. She shares insights from her career journey, including the challenges she navigated while earning her CAE credential. Shasta also discusses the vital role of diversity, equity, and inclusion in associations and offers a personal perspective on mentoring the next generation—including her own daughter—into the association space. Tune in for an inspiring conversation on leadership, growth, and the power of lifting others up. | 34m 41s | ||||||
| 2/14/25 | ![]() Ep 35 - A Membership Love Story: Valuing Human-to-Human Connections | In this episode, we sit down with Ginger Johnson, a dynamic speaker and champion of human connection, to explore the power of relationships in associations. Ginger shares her journey across various professions and how it led her to advocate for deeper, more purposeful connections. She discusses why retention matters more than recruitment, the role of storytelling and fun in building strong associations, and practical tips for hosting events that leave a lasting impact. Plus, she offers strategies for keeping members engaged long after the event ends. | 45m 26s | ||||||
| 1/17/25 | ![]() Ep 34 - Don't 'Waste' New Opportunities: Rethinking NDR Strategies | In this episode, we chat with Amy Burke, MA, FASAE, CAE, executive director and CEO of the Solid Waste Association of North America (SWANA), about effective non-dues revenue strategies. Amy shares insights on aligning revenue initiatives with an association's mission and vision, leveraging successful partnerships, and creating impactful sponsorship opportunities. She also highlights innovative approaches, such as incorporating unique event activities and staying ahead of industry trends. Additionally, Amy discusses SWANA’s revamped and rebranded event and the new non-dues revenue opportunities it has unlocked. | 35m 15s | ||||||
| 12/13/24 | ![]() Ep 33 - Unwrapping Non-Dues Revenue Success | In this episode, we sit down with John Bacon, MBA, Vice President of Enterprise Sales at the American Society of Association Executives, to explore the art and science of growing non-dues revenue. John shares insights from his career journey in the association space, emphasizing the importance of collaboration, innovation, and leveraging both internal and external stakeholders to create impactful solutions. He discusses the evolving role of sponsorships and partnerships beyond logo placement, strategies for small associations to monetize existing resources, the critical balance between revenue growth and delivering member value, and why “doing simple better” is the foundation for success. | 25m 12s | ||||||
| 10/11/24 | ![]() Ep 32 - 'Big Foot'prints: How Associations Are Becoming More Sustainable | In this episode, we talk with Elizabeth Weaver Engel, M.A., CAE, chief strategist at Spark Consulting, about why it's crucial for associations to take action on climate change and sustainability. Elizabeth highlights the importance of measuring and actively reducing carbon footprints, urging associations to move beyond relying on carbon offsets. She shares examples of innovative practices within the association space and encourages organizations to set small, attainable goals while leveraging their collective power to advocate for impactful environmental policy changes. Show notes Download Engel's whitepaper "The Time Is Now: Association Resilience andAdaptation and the Anthropocene Climate Disruption" here: https://associationclimateactioncoalition.com/#a7ae98d1-c60d-498b-a24a-ffba1d37c821 | 35m 30s | ||||||
| 9/13/24 | ![]() Ep 31 - Balance of Power: The Magic of Multi-Channel Communication | In this episode, we chat with Debbie Stadtler, CAE, Editor-in-Chief at the American Health Care Association and the National Center for Assisted Living, about the evolution of print publications in a multi-channel communications strategy. Debbie highlights how storytelling plays a pivotal role in building trust and member engagement while discussing the ongoing balance between print and digital media and the enduring value of print publications in the association space. | 30m 57s | ||||||
| 8/8/24 | ![]() Ep 30 - A Front Row Seat to Networking | In this episode, we chat with Sharon Pare, senior partnership program manager at HighRoad Solutions, about the power of networking at association conferences. Sharon emphasizes the importance of stepping outside your comfort zone to build meaningful relationships and highlights how conferences offer more than just professional development—they’re a gateway to valuable connections and growth opportunities. She also shares tips on maximizing your experience at the ASAE Annual Conference, from prioritizing sessions to making the most of networking and after-hours events. | 22m 39s | ||||||
| 7/12/24 | ![]() Ep 29 - Slam Dunk: Adaptability in the Association Space | In our latest episode, we sit down with Haley Jones, Director of Member Engagement at the American Staffing Association. Haley shares her full circle journey to the organization, her inspiring encounter with Coach K, and how she incorporates her own coaching skills into her leadership role. We also delve into her impactful DEI efforts. Tune in to learn about adaptability in the association space and why it’s crucial for organizational success. | 24m 37s | ||||||
| 6/14/24 | ![]() Ep 28 - Association Mixtape: Journeys, Challenges and the Future | In this episode, we sit down with Steven Stout, FASAE, CAE, executive director of the Texas Society of Association Executives. We chat about personal journeys, industry insights, and strategic partnerships. We discuss the impact of the pandemic on association innovation, challenges within our space, the value of state organizations and networking, and the future of the association community. And we throw in some hot opinions on "mediocre salads," 80s/90s nostalgia, and Steven's days as a radio DJ. | 31m 48s | ||||||
| 5/10/24 | ![]() Ep. 27 - Mission Critical: Volunteerism and Representation in Associations | In this episode, we sit down with Joe Lindahl, MA, CAE, CEO of Mission MSA. We chat about running a small staff association and how technology can optimize operations and enhance efficiency, and the overall importance of volunteerism. Joe also shares his professional journey as an Asian American professional navigating identity and representation within the association space. | 28m 36s | ||||||
| 4/12/24 | ![]() Ep. 26 - Love at Foresight: The Future of Association Boards | In this episode, we sit down with Jeff De Cagna, FASAE, a respected contrarian thinker on the future of associating and associations. Together, we explore the future of association boards, the significance of foresight as a radical concept, actionable starting points for associations, and Jeff's invaluable advice regarding the duty of foresight. | 29m 38s | ||||||
| 3/15/24 | ![]() Ep. 25 - Conversation Starters: Upping Your Networking 'Game' | In this episode, we sit down with Deedre Daniel, a seasoned industry expert, captivating keynote speaker, and creative game inventor. Together, we explore the art of networking, stepping outside your comfort zone, and dissecting the shifts in networking dynamics post-pandemic. From inventive strategies to foster networking before and during events to innovative approaches for generating non-dues revenue, Deedre shares her wealth of knowledge and experience. Tune in as we uncover the magic behind her "Very Interesting Game" and delve into her inspiring work with her non-profit organization, making a meaningful impact in the lives of strangers. | 38m 21s | ||||||
| 2/9/24 | ![]() Episode 24 - Next-Level Events: Elevating Your Live Events Game | Live events play a pivotal role in the association community, serving as a powerful hub for networking, learning and fostering a sense of community. But what truly keeps attendees coming back year after year? In our season 3 premier, we talk to Chris Brown, executive vice president and managing director of the National Association of Broadcasters Global Connections and Events. We talk about the transformation of live events, innovative strategies for long-term appeal, enticing young professionals to actively participate in association events, understanding the needs of both attendees and exhibitors, and navigating sustainability in the live events space. | 30m 38s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.
