Evolving Enterprises: Stories of Growth Transformation

In this episode Martin speaks with Professor Erica Yang, CEO of Chilton Computing about the evolving role of technology in the UK’s care sector. Focusing on three key types of complexity—organizational, people, and structural—they explore the increasing demands on care services due to an aging population with complex health needs, and how emerging technologies can support both recipients and providers of care. Martin and Erica talk about the importance of systems thinking in understanding and...

Please forgive the audio quality – this was recorded right after the conference finished. This is a conversation with Orian Medes who is a professional focusing on Growth and Development within businesses. We talk about how PMO (programme, portfolio and project management) professionals are perfectly placed to realise value from within an organisation. The role of a PMO is to ensuring that strategy leads to execution. We talk about how systems thinking can help within information management w...

In this episode we focus on how organizations help change to happen using a psychological stages of change model, originally developed for addiction recovery, the model helps explain how individuals move from denial to action, often looping back through relapse. Martin illustrates this with the BBC's decision to not renew Jeremy Clarkson’s contract, emphasizing the role that boundaries play in triggering and sustaining change. The episode underscores that inaction corrodes culture, and leader...

In this episode we continue to explore how to deal with the people dimension of complexity. Today I am talking to Genovefa Kefalidou, a lecturer in Human-Computer Interaction at the University of Leicester. We talk about the importance of user-centric design in AI. Genovefa explores how evolving technologies—from smart homes to AI interfaces—require human trust, comfort, and inclusion to succeed. Genovefa’s work in trustworthy AI highlights the critical role of placing the human user at the c...

Today I am talking to Professor Alan Brown, Professor of Digital Economy at the University of Exeter and Director of Artificial Intelligence (AI) for Digital Leaders. We talk about how small and medium sized companies can get the best from AI. We cover how AI can help in education. We also talk about the Feasibility, viability and desirability of new solutions. We will look at relationships with technology, how AI can improve education and how adoption of new technology can be affected by peo...

Today I am so pleased to introduce Toby Lowe who is a Visiting Professor of Public Management. We talk about what is wrong with New Public Management, and how it can lead to people manipulating the metrics. Toby talks about the pressures he faced while he was CEO of a charity to lie. We talk about how to govern and fund public services, and that there is choice in this, meaning that the old ways of doing things can be changed. Creating outcomes is complex. If people can respond to this comple...

In this episode I am delighted to talk to Laura Watford, co-founder of STEMunity about her inspiring journey from classroom teacher to STEM education innovator, highlighting the challenges and breakthroughs that led to the creation of a charity dedicated to improving STEM opportunities for underrepresented groups. In her career Laura has been a STEM network leader for local educators for the Royal Academy of Engineering. Business leaders will gain valuable insights into the power of industry-...

Today I am delighted to be joined by Bob Scott, Honorary Treasurer and Board Member of the Operational Research Society for this second podcast exploring Operational Research (OR). Bob is a former Senior Vice President of Capgemini. Today we explore the difference that OR can make to the North American paper industry and in vastly reducing packaging costs in Europe.