Fifth Dimensional Leadership

We all have the power to propel our lives in a new direction. Every moment is an opportunity to seize new opportunities, explore and evolve as human beings. It can be scary to step forward into new horizons, but you have to break free from those fears and limits to truly move forward. I'm your host, Ginny Clarke, a former executive recruiter who worked for global executive search firm, Spencer Stuart, and Google. I have assessed and coached thousands of executives and other leaders. I'm also the author of Career Mapping: Charting Your Course in the New World of Work. In this final episode, I am talking about exploring the unknown, breaking free of our own limiting beliefs, thoughts and fears. I am also sharing the next big step for Fifth Dimensional Leadership. Things you will also learn in this episode: Get to know the Fifth Dimensional Leadership University (5DLU) offerings Why needing all the answers is a slippery slope and how to manage uncertainty How the need to please others can impair effective decision making Why releasing fear can clear a path to innovation, confidence, acceptance and love How our past can inform but doesn't have to define our present and future

The more relentlessly we pursue our goals, the more we fail to realize that we are already perpetuating our suffering. We become so preoccupied with seeking prosperity, pleasure and recognition that we forget to live in the moment. It takes a deeper understanding of ourselves and unraveling the mystery behind our identities to free ourselves from this endless cycle and reclaim our lives and true happiness. In this episode of Fifth Dimensional Leadership, I interview Emilio Diez Barroso. Emilio is an investor, entrepreneur, and philanthropist who is deeply committed to alleviating suffering in the world. In our conversation, Emilio talks about how we can stop perpetuating our suffering in the world through conscious leadership. Emilio is a general partner at BOLD Capital Partners, a venture capital firm, and Chairman & CEO of Nala Investments, a family office with operations across various industries, including communications, transportation, consumer products, real estate, technology, and media. Emilio was previously managing director of Corporacion Trianggulo in Mexico City and currently sits on numerous for-profit and nonprofit boards. He recently completed his book The Mystery of You: Freedom is Closer Than You Think. Things you will also learn in this episode: What the 'Illusion of Separation" means. Finding intimacy with life to stop seeking. Tuning yourself to what you want.e How to live in a state of curiosity How to achieve the "truest surrender" Quotes: "With separation comes identities– things that define who I am. And when all those things define me, and I attach my values and worth to those things, I become very attached to how someone else looks compared to me, or when one of those identities gets threatened." - Emilio Diez Barrosso "The body is very much in the present moment, and it's always in a relationship right now." - Emilio Diez Barrosso "If we take responsibility for our upsets and the judgements that we hold for ourselves and own it, then we will be that beacon of light that alleviates suffering." - Emilio Diez Barrosso "Pain is not an option, but suffering is, and most suffering stems from resistance." - Emilio Diez Barrosso "When we can be in that place of inner cohesion, our actions can be powerful." - Emilio Diez Barrosso The antidote to resistance isn't acceptance, it's curiosity. - Emilio Diez Barrosso

The values you uphold are one of the most crucial aspects of leadership. Knowing and promoting those values as a leader helps you influence and govern your team in the right direction. And by adhering to your values, you inspire others to follow and adopt them. In this episode of Fifth Dimensional Leadership, I interview Harry Kraemer, Jr. Harry is an executive partner at Madison Dearborn Partners, a private equity firm based in Chicago. He is also a Clinical Professor of Leadership at Northwestern University's Kellogg School of Management. In our conversation, Harry talks about leading and positively influencing people through values-based leadership. Harry is the author of three best-selling leadership books: From Values to Action: The Four Principles of Values-Based Leadership; Becoming The Best: Build a World-Class Organization Through Values-Based Leadership. and Your 168: Finding Purpose and Satisfaction in a Values-Based Life. Harry is the former chairman and CEO of Baxter International Inc., a $13 billion global healthcare company. He joined Baxter in 1982 as director of corporate development and was named senior vice president and chief financial officer in 1993. In the following years, he assumed additional responsibility in Baxter's Renal and Medication Delivery businesses, was elected to Baxter's board of directors in 1995, and was named president of Baxter International Inc. in 1997. Harry graduated summa cum laude from Lawrence University of Wisconsin with a bachelor's degree in mathematics and economics. He received an MBA degree in finance and accounting from Northwestern University's Kellogg School of Management and is a certified public accountant. Things you will also learn in this episode: Putting things in perspective through math. Three things Harry did as CEO at Baxter that drove success. Distinguishing between values and preferences What it means to be liked vs. being respected. Examples of effective communication and setting boundaries. Quotes: "It's when you get to explain things that you realize you understand it." - Harry Kraemer "Values are non-negotiable, must not be compromised, and should be laid out very clearly." - Harry Kraemer "As a leader, when you're leading, the goal is not to be right; the goal is to do the right thing." - Harry Kraemer "This whole idea of leadership has nothing to do with titles and organizational charts, but it has everything to do with the ability to influence people." - Harry Kraemer "The more you know about any topic, the more you know how little you know. - Harry Kraemer "You can learn something from every single person you encounter, and when that light goes on and you realize how much you can learn by every encounter, it changes your life." - Harry Kraemer "Develop a balanced perspective… seek to understand before you are understood." - Harry Kraemer

Everyone has a unique purpose. However, not everyone is aware of it. Helping individuals discover their true selves and realize their own unique purpose is the essence of great leadership. In this episode of Fifth Dimensional Leadership, I interview Imran Qureshi. Imran serves as Managing Director and Head of North America with 30 years of experience. He is responsible for WTW's business in Canada and the United States across all business segments, growing revenue, representing WTW in the business community and securing the engagement of ~17,000 colleagues. In this interview, Imran talks about how to unlock the value of people through purpose-driven leadership. Previously, Imran chaired WTW's North America Inclusion & Diversity (I&D) Council and served on WTW's Growth Board. Prior to that, he held leadership positions in WTW's Global Services and Solutions business, during which he worked with North American and European multinationals helping them go global through acquisitions, organic growth and governance. Before joining WTW, Imran was an international consultant in the United Kingdom. Imran holds a BSc. Degree in mathematics with honors from the University of Manchester in the U.K. and has an actuarial background. He also holds a diploma in International Employee Benefits from the International Employee Benefits Association (IEBA) and has lectured on governance and globalization at Northwestern University's Kellogg School of Management and the University of Chicago Graduate School of Business. Imran is currently a board director at The Executives' Club of Chicago. Things you will also learn in this episode: How to overcome risk aversion and limiting beliefs. Finding purpose-driven work and experiencing the joy of the moment. Distinguishing between mentorship and sponsorship, and the need for both. How to bring "sunlight" and accountability to your organization How to use discomfort as a means to grow. Quotes: "We have to move away from the hero culture and transition the true meaning of leadership into unlocking the value of individuals." - Imran Qureshi "Often, you don't realize the advice you get and its pivotal impact until much later, so it's important to be self-reflective." - Imran Qureshi "The ability to advocate on behalf of others is the distinction between mentorship and sponsorship." - Imran Qureshi "Your reputation is tied to a function of promoting who you believe is ready to be developed, promoted, and moved along." - Imran Qureshi "When you communicate that you are doing things differently, you start to build trust." - Imran Qureshi "When you can build that culture of trust and psychological safety, you start to move the dial." - Imran Qureshi "Purpose transcends lofty individual perspectives, but the key is asking that fundamental question: 'Why do you do what you do?'" - Imran Qureshi "As soon as you become comfortable, you stop growing." - Imran Qureshi "We are a function of our experiences." - Imran Qureshi

It takes courage to become a great leader, and it's up to us to dare to step up. But we can only become a leader by knowing our worth and showing up to bring our value. In this episode of Fifth Dimensional Leadership, I interview Shelmina Babai Abji. Shelmina is a TEDx speaker, board member, former vice president at IBM, and an angel investor. She started her career as a software engineer and then moved into sales and sales leadership, leading global teams to deliver over $1B in annual revenues and serving as a key decision maker in hiring and promoting hundreds of professionals. In our conversation, Shelmina talks about the power of knowing your worth, showing up and leading intentionally. At the peak of her career, she left IBM to share her strategies with other women to accelerate their professional success. Through mentoring thousands of women and speaking at corporations, colleges, and conferences globally, she realized that women are still struggling with the same challenges she faced during her career. looking for a plan to prove themselves and rise to the ranks of leadership. These women inspired her to write her book, SHOW YOUR WORTH: 8 Intentional Strategies for Women to Emerge as Leaders At Work. Shelmina has degrees in Computer Science from the University of Wisconsin, LaCrosse, and Mathematics from Wadia College in Pune, India. As part of IBM's top talent, she received extensive leadership training at IBM and Harvard. Things you will also learn in this episode: What "Transformational Value" is and how it guides your career How "strategic intention" helps you achieve your vision of success Optimizing focus, attention and priorities The opportunity cost of saying "Yes" and the benefits of learning to say "No" How to combat naysayers and doubters. What refusing to opt out looks like for women of color Quotes: "Success is externally visible and internally rewarding." - Shelmina Babai Abji "Fake it till you make it doesn't work. Instead, trust yourself, learn, and grow until you make it." - Shelmina Babai Abji "If you don't learn to speak up, you will never know how smart you are." - Shelmina Babai Abji "You must intentionally feed your voice of courage and make it so loud to overcome your fear." - Shelmina Babai Abji "It's not about working more hours; it's about understanding priorities and where to focus your attention." - Shelmina Babai Abji "When you allocate your time, attention, and energy to your highest priorities, you make meaningful progress every single day." - Shelmina Babai Abji "Success is up to us; we cannot wait for everything to change for us to become successful." - Shelmina Babai Abji "Do not give up your shot. Go where you can find success." - Shelmina Babai Abji

Health is everyone's right. Giving everyone equal access to this fundamental human right is this leader's primary responsibility. However, it takes a collective and proactive effort to bring about the change that has to take place to help inequities in the healthcare system. In this episode of Fifth Dimensional Leadership, I interview Dr. Adam Myers, Senior Vice President and Chief Clinical Transformation Officer (CCTO) for the Blue Cross Blue Shield Association (BCBSA), a national federation of 34 independent, community-based, and locally operated Blue Cross and Blue Shield (BCBS) companies. In our conversation, Dr. Myers discusses how to pave the way for an accessible and equitable healthcare system. A longtime advocate for community health and health equity, Dr. Myers helps set the vision for the Blues' efforts to create a more equitable healthcare system. Dr. Myers formerly served as the Cleveland Clinic's chief of population health and the Cleveland Clinic Community Care program Director. A New York City native, Dr. Myers is board-certified in family medicine and has been in private practice in Oklahoma for over ten years. He served on the faculty of the University of Oklahoma obstetrics and gynecology department and has earned the status of Fellow with the American College of Healthcare Executives, The American Institute of Healthcare Quality, and the American Association of Family Physicians. Dr. Myers is past chair of the American Hospital Association board-level Committee for Clinical Leadership and has held board positions with the Health Care Transformation Task Force and The Joint Commission. Dr. Myers received his undergraduate degree from Centenary College of Louisiana in Shreveport, graduated from Louisiana State University Medical Center, completed his residency with In His Image Family Practice Residency at Hillcrest Medical Center in Tulsa, Okla., and has completed fellowship work at the University of Oklahoma obstetrics and gynecology department. He also completed a master's in healthcare management from Harvard University. Things you will also learn in this episode: Why we need to change our view of privilege, diversity, equity and inclusion. How healthcare companies are trying to improve healthcare - the business case The role that structural racism plays in healthcare inequalities. Why leading with heart is part of the solution to some of society's ills Quotes: "We can't change everything, we can only do our part." - Adam Myers "Change is not automatic; it takes proactive effort to achieve a different result." - Adam Myers "Change is uncomfortable; people tend to gravitate toward comfort rather than discomfort." - Adam Myers "If we never get past the dichotomous approach to gaining privilege, we'll never get to the point of expanding it rather than just shifting it." - Adam Myers "Part of creating change is to be willing to dig deep and start with the heart." - Adam Myers "It doesn't take subject matter expertise in all aspects of what you lead to be a leader." - Adam Myers "Asking permission is one true and reliable way to soften the impact of the difficult truth." - Adam Myers "Find a way to offer grace." - Adam Myers

Some leaders are humble and have a high level of tolerance, others stand out for their charisma and social skills and others are recognized for their great commitment and responsibility. But to be a great leader you have to be an effective communicator. However, effective communication doesn't always require the exchange of words. Sometimes, it's best to simply be present, listen and try to establish a better connection. It takes a passionate leader to create that connection, which paves the way for learning and growth. In this episode of Fifth Dimensional Leadership, I interview Matt Abrahams. Matt is a passionate, collaborative, and innovative educator and coach. He teaches Effective Virtual Communication and Essentials of Strategic Communication at Stanford University's Graduate School of Business. In our conversation, Matt talks about how communication creates connections that unlock opportunities to learn, grow, and be challenged. Matt is also Founder and Principal at Think Fast Talk Smart LLC, a presentation and communication skills company based in Silicon Valley that helps people improve their presentation skills. Matt is writing his second book, Think Fast Talk Smart: How to think and speak brilliantly in impromptu situations, and the third edition of his book Speaking Up Without Freaking Out, a book written to help the millions of people who want to present more confidently and convincingly. He also hosts the GSB podcast called Think Fast Talk Smart, and he curates the NoFreakingSpeaking.com website. Matt received his undergraduate degree in psychology from Stanford University, his graduate degree in communication studies from the University of California at Davis, and his secondary education teaching credential from San Francisco State University. Things you will also learn in this episode: What the "Rule of Lung" is and how to manage anxiety How to master "spontaneous speaking" Why "Yes/And" is a helpful framework and mindset How introverted leaders can help organizations The impact of Diversity, Equity & Inclusion on communication. Why feedback is an invitation to problem solve Quotes "We do need to have some level of judgment and evaluation, but we evaluate and judge so much that we actually inhibit ourselves from doing anything." - Matt Abrahams "'Yes/And' leads to building opportunity and collaboration; 'No' shuts that down." - Matt Abrahams "Our communication follows from our mindset. The mindset we have dictates the way we communicate." - Matt Abrahams "The things that we can do as coaches, mentors, and friends is focus on the effort and help people realize the improvement that they're making." - Matt Abrahams "The most important thing you can do in communication is listen." - Matt Abrahams "Find things in your life that are scary-fun! You get to decide how scary and how fun you want to have, but both of those are good guides." - Matt Abrahams "Communication is more than just transactional exchange of information, there's a human connection that has to happen."- Matt Abrahams

In work and life, positive and negative situations throw us off balance. But with great leadership, every moment is an opportunity to stand out for the positive, overcome the negative, and be the best version of ourselves. As Lonnie Mayne once said "Most of us are in jobs that we don't really want to be in, we might have passions that are outside of it. One of the things Red Shoes does is it brings the cool factor back into the business, in life and it gives people purpose and a reason to show up". In this episode of Fifth Dimensional Leadership, I speak with Lonnie Mayne, Founder & CEO of Red Shoes Living Inc. Lonnie is currently a Keynote Speaker & Leadership Authority. He is also the Author of Red Shoes Living: Stand Out for the Positive in How You Work & Live Your Life. In our conversation, Lonnie talks about standing out in work and in life by evaluating and reinventing ourselves into the best version we can be leading through positivity. Lonnie spent more than 20 years on the executive leadership scene. He worked closely with leading brands across 25 industries to help them inspire employee engagement with the battle for top talent, create outstanding customer experiences and build a meaningful company culture. When he was the president of InMoment, one of the largest customer experience technology companies in the world, Lonnie deployed a five-step leadership framework that his team used to grow the company by 817% in a short period of time. This platform eventually became known as Red Shoes Living and led to Lonnie becoming an in-demand keynote speaker and global consultant for C-level executives, leadership teams, and Fortune 500 companies. In a world that has reached a crescendo of negativity and complexity, Red Shoes Living is a constant reminder to stand out as a beacon of positivity in your work and life. Things you will also learn in this episode: The Red Shoes Living Reciprocity Effect What "compression" of people is in certain work environments What it means to be the best version of one's self. The one question that changed how Lonnie thinks - about everything! What it means to "Rebuild your house" Quotes "Treat those who have more than you as equals, and those who have less than you as Kings and Queens; if you live your life that way, it'll count for plenty." - Lonnie Mayne "How we treat people and what we put out there, for the most part, we get back – it's appreciated and reciprocated." - Lonnie Mayne "If you're not taking care of yourself, you can't take care of other people." - Lonnie Mayne "Keep your ego in check; if you don't, the world's going to knock it out of you." - Lonnie Mayne "If we're not moving forward and working on mastery every day, we're actually falling behind because today is totally different than tomorrow." - Lonnie Mayne "We will be better off for having gone through the trials and tribulations that we've gone through." - Lonnie Mayne "When we give up on hope, we give up on everything." - Lonnie Mayne "Don't give up hope or belief in people; we're human, we're imperfect, and it's not always going to be great. Some people will make mistakes but it doesn't give us the right to give up hope or belief in them." - Lonnie Mayne

We have to build a better world for the next generation, and that requires great leadership. This requires leaders who are not afraid to highlight what is good now, and who can ensure sustainability. These leaders will create strong organizational cultures by demonstrating creativity, empathy and innovation. In today's episode of Fifth Dimensional Leadership, I interview Francesca Cornelli. She talks about leading a dynamic academic landscape and immortalizing key values and principles. Francesca is the Dean of Northwestern University's Kellogg School of Management. She is also a Professor of Finance and holds the Donald P. Jacobs Chair of Finance. Previously, Dean Cornelli was a Professor of Finance and Deputy Dean at London Business School. She directed and advanced the highly regarded Private Equity Institute of London Business School, building a bridge between academia and practice by partnering with private equity leaders in London, alumni, and top academics in the field. Dean Cornelli is widely respected as an accomplished academic and a leader in business education. She has extensive international experience and has taught at some of the world's top schools, including the Wharton School, Duke University's Fuqua School of Business, the London School of Economics, the Indian School of Business in Hyderabad and the New Economic School in Moscow. Things you will also learn in this episode: What makes an institution of higher education excellent How to improve the continuity of culture Why good discussions don't have to have consensus Learn about "Authentic Evolution" and "Enlightened Disagreement" Clarify what "Empathy" really means The role of trust, communication, and transparency in strong leadership. Quotes: "A great institution is an institution that values research and intellectual effort and believes that it eventually will change the world." - Francesca Cornelli "Disruption is an opportunity as interesting as a space for being creative." - Francesca Cornelli "The [Kellogg] culture just self-perpetuates without people planning and thinking about it." - Francesca Cornelli "Communication is important, and we have to keep innovating how we communicate." - Francesca Cornelli "We are programmed to think a good decision will get consensus; we have to let that thinking go." - Francesca Cornelli "Empathy is treating others the way they want to be treated." - Francesca Cornelli "Becoming international is less about knowing some facts about behaviors in different countries, but more about having the sensitivity on how people will interpret things differently." - Francesca Cornelli "Not taking sides is still a point of view." - Francesca Cornelli "Even if you don't change the point of view of where you should eventually land, it's going to be very important to understand where people are coming from to work with them." - Francesca Cornelli

The right talent is key to a company's success. The ones who can make the most impact may not be the ones with the most number of years of expertise or the number of competencies listed in their resume. Therefore, companies must redefine their recruitment objectives to attract the perfect fit. Companies need people who can perform the actual job, and it's time to change how they attract the key people they need. In this episode of Fifth Dimensional Leadership, I interview Lou Adler. Lou is the CEO and Founder of Performance-based Hiring Learning Systems. It's a consulting, and training firm helping recruiters and hiring managers worldwide source, interview, and hire the strongest and most diverse talent. He is the author of the Amazon top-10 best-seller, Hire With Your Head (John Wiley & Sons, 4th Edition, 2021), The Essential Guide for Hiring & Getting Hired (Workbench Media, 2013), and LinkedIn Learning's Performance-based Hiring video training program (2016). Before his executive search experience, Lou held senior operations and financial management positions at the Allen Group and Rockwell International's automotive and consumer electronics groups. He has an MBA from UCLA and a BS in Engineering from Clarkson University. In our conversation, Lou talks about the critical shift companies need to make in their recruiting process. Things you will also learn in this episode: The Two Biggest Hiring Mistakes A seasoned recruiter's take on "The Great Resignation" and "The War for Talent." How to write better job descriptions The preferred resume format What recruiters and hiring managers are missing during the recruiting process Quotes "The ability, in relationship to fit, drives motivation, that squared, equals results." - Lou Adler "If you want to attract the best, you've got to start thinking differently about what it takes." - Lou Adler "You don't need a lot of people; you just need the right people." - Lou Adler "You need to prequalify your candidates, and it all starts by defining the work as a serious series of performance objectives." - Lou Adler "You can't have quality and efficiency if you compromise on performance." - Lou Adler "Clarifying the performance objectives upfront is the key to driving success and satisfaction." - Lou Adler "Resumes aren't completely useless, but job descriptions written with the skills, experience, and competencies are a waste of time." - Lou Adler

Life's biggest lessons, opportunities, and gifts are found in your connections with others. Relationships require work. You can't have a strong connection with people without effective communication. If we try to understand everyone's thinking and behavior, we will know how to act consciously, which can lead us to build better connections. Today I speak with Lynne Franklin, Communication Skills Coach, Executive Mentor, and Expert on Rapport & Persuasion. In our conversation she talks about how the brain works and how it can enhance communication and build connections faster. Lynne is a neuroscience nerd who studies brain research and turns it into practical strategies for professionals to achieve their goals faster by connecting with others. Executives and teams work with Lynne to develop their careers by improving rapport, fostering trust, and cultivating work environments that people want to be a part of. Lynne is an international speaker and the former president of the National Speakers Association, Illinois chapter. Her TEDx talk: How to Be a Mind Reader, went viral with nearly 5 million views. She published Getting Others to Do What You Want and is currently working on her next book, Leaders on Rapport: Secrets of Creating Successful Connections. For fun, Lynne writes and sings song parodies about the pandemic and posts them on her YouTube channel. Things you will also learn in this episode: Understanding the difference between "Emotional Brain" and "Subconscious Mind" How to adapt your communication style to your listener's body language. Recognizing the 3 Types of Thinkers - "Lookers," "Listeners" and "Touchers" How to stop losing your identity by taking off your mask The different types of biases we all show when hiring. The benefit of writing long-hand. Quotes "We get so locked up in our own perspective, the things that we want to say, the messages that we want to share, that we forget who's there to listen and who's there to care." - Lynne Franklin "Minimizing the risk means never doing anything new ever again, for the rest of your life, which is boring." - Lynne Franklin "Persuasion is not about manipulating, controlling, or forcing an outcome; it is connecting with people, giving them useful information so that they can make a good decision." - Lynne Franklin "Sometimes, you can speak truth to power and change things." - Lynne Franklin "The most effective way to connect with other people is through stories." - Lynne Franklin "If we are voyaging together in a good story, we're more likely to be connected." - Lynne Franklin "If leaders want to create change, they have to be clear on what's in it for everybody else to make it happen." - Lynne Franklin "You can be right, or you can be kind." - Lynne Franklin "Always assume goodwill." - Lynne Franklin "Being a little kinder, believing in the goodness of other people, and sharing what you've got can help them." - Lynne Franklin "Most of us think we can't make a big change in the world, but the little things we do add up." - Lynne Franklin

Change might be hard to embrace but it's inevitable and necessary. One of the great differences anyone can make in this world is helping and empowering others to grow and embrace change. In these changing tides, Great leaders must open new doors of opportunities - a place to enable people to grow and think bigger as individuals. In this episode of Fifth Dimensional Leadership, I interview John Saunders. Driven by his passion for helping others grow, John Saunders founded his consulting firm, Forward Advisory Solutions. He has spent over two decades as a Wall Street Senior Vice President, sales team leader, and award-winning sales executive. And he authored the book The Optimizer, Building and Leading a Team of Serial Innovators. John is a lifelong learner and believes in the necessary change needed in today's business world, where we can contribute by empowering others. In addition to writing, mentoring, and coaching, he enjoys spending time with his family. John has a BS from the University of Wisconsin and an MBA from Georgetown. And he's a member of the Georgetown McDonough MBA Alumni Advisory Council, an active angel investor, and a formal executive MBA mentor. In our conversation, John tells us how we can embrace the ‌change in the business world by empowering people and enabling their growth. Things you will also learn: People empowerment is a necessary change in the business world Why we should celebrate mistakes and learn from failures Vulnerability breeds vulnerability What a Serial Innovation Mindset is How can leaders build and lead a team of serial optimizers The importance of feedback and what we can benefit from it Extending leadership in the hybrid work environment Quotes "We can all rise together. If I win, you don't have to lose." - John Saunders "Celebrate mistakes. Talk about the twists and turns you took, and don't be afraid to let people see what didn't work." - John Saunders "Vulnerability doesn't come naturally to people." - John Saunders "Vulnerability breeds vulnerability; somebody has to extend that olive branch, but not everybody wants to do it." - John Saunders "Some people see vulnerability as a weakness; I would argue it's a strength." - John Saunders "When you see that moment of a whole new idea evolving, growing, and reaching an advanced stage, that's when you know it's working." - John Saunders "When your people start coming up with new ideas without provocation or prompting by you, this is a good sign." - John Saunders "If you want to see change and help people out, create an opportunity for someone." - John Saunders

Sometimes people's actions and behaviors speak differently under the surface. A leader's greatest strength is understanding those behaviors and learning how to empathize with them deeply. There is so much to learn beyond people's facades. A deep understanding of their behaviors can help leaders effectively communicate and build a rapport. In this episode of the Fifth Dimensional Leadership, I interview Susan Ibitz, Human Behavior Expert and Face Reading Profiler at Human Behavior Lab. Her mission is to reach, teach, and train others to unlock the science behind human behavior. Being a "Human Behavior Hacker", and drawing from multiple decades of expertise, Susan Ibitz is an internationally known human behavior expert; both speaking and training with a wealth of real-world knowledge and theory in the U.S., South America, and Mexico, Europe, and the Caribbean. Understanding the nonverbal human behavior-face reading, body language, and microaggressions give greater depth and knowledge to how to decode individuals and groups. Trained by the experts in her field; CIA, FBI, U.S. Military, International Military as well as Level III Hostage Negotiator; no job is too small or large for Susan to get results straight away. In our conversation, Susan talks about decoding the science behind human behaviors. Three types of empaths and implications on leadership effectiveness How to avoid "buying the resumé" when hiring The effects of fear and arousal on the brain How not to assume and appreciate what others are going through How to navigate remote or hybrid environments through effective communication Quotes " When you walk in the hallway, that's when people decide who you are and if you're a strong leader." - Susan Ibitz "As a leader, you need to understand your team because you are the person who can nourish that team." - Susan Ibitz "Managers don't need to punish their people, instead, allow them to talk and establish a conversation." - Susan Ibitz "The role of a leader is to help, but also to give people a call of action." - Susan Ibitz "You can be an empath, but at some point, you need to pull the trigger." - Susan Ibitz "Don't be emotional about the actions when you're not sitting in the position to do it." - Susan Ibitz "A lot of times, people are not failing in their position, they are in the wrong position to be able to flourish and shine." - Susan Ibitz Did you enjoy this episode? Make sure to follow the show so you can get notified of new episodes. If you have 2 minutes, I'd highly appreciate it if you could leave me an honest review on Apple podcasts!