Insights from recent episode analysis
Audience Interest
Podcast Focus
Publishing Consistency
Platform Reach
Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇳🇿NZ · Management#155500 to 3K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
150 to 900🎙 Daily cadence·275 episodes·Last published 4d ago - Monthly Reach
Unique listeners across all episodes (30 days)
500 to 3K🇳🇿100% - Active Followers
Loyal subscribers who consistently listen
200 to 1.2K
Market Insights
Platform Distribution
Reach across major podcast platforms, updated hourly
Total Followers
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
Matt Leone: The CRM Lie That's Costing Dealers Millions
Jun 8, 2026
20m 15s
Ari Polakov: How Flai Turned 30,000 Missed Dealership Calls Into Booked Appointments
Jun 1, 2026
17m 18s
The AI Built Exclusively for Parts Departments Is Here with Kyle Johnson, Redline Connect
May 25, 2026
17m 32s
Fixed Ops at Full Speed with Bill Demaree
May 18, 2026
8m 59s
How This PR Agency Builds Brands That Dominate Across Automotive with Laurie Halter
May 11, 2026
7m 43s
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 6/8/26 | Matt Leone: The CRM Lie That's Costing Dealers Millions | Matt Leone is the CEO of DriveCentric, the automotive engagement platform that has been redefining how dealerships connect with customers across every department, from sales and F&I to fixed operations. Under his leadership, DriveCentric has evolved far beyond traditional CRM, building the infrastructure for a unified customer experience that the automotive industry has never seen at this scale. Matt is one of the most forward-thinking voices in retail automotive technology today. 👉 Regis... | 20m 15s | ||||||
| 6/1/26 | Ari Polakov: How Flai Turned 30,000 Missed Dealership Calls Into Booked Appointments | Ari Polakov is the co-founder of Flai, an AI communications platform built specifically for automotive dealerships. Before founding Flai, Ari spent years studying the operational gaps inside service departments, particularly the hidden revenue being lost at the phone level. That obsession led him to build a product now trusted by some of the largest dealer groups in the United States, including top-15 operations running tens of thousands of AI-handled calls every single month. 👉 Registe... | 17m 18s | ||||||
| 5/25/26 | The AI Built Exclusively for Parts Departments Is Here with Kyle Johnson, Redline Connect | Kyle Johnson is the co-founder and CMO of Redline Connect. With over 15 years embedded exclusively in the automotive parts industry, Kyle has built and acquired multiple service businesses spanning parts delivery, outside marketing, and in-store staffing solutions, all purpose-built for the OE parts world. He and his team are now behind the industry's first AI platform designed specifically for parts departments. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this e... | 17m 32s | ||||||
| 5/18/26 | Fixed Ops at Full Speed with Bill Demaree | Bill Demaree is the Corporate Director of Fixed Operations for Tom Wood Automotive Group, one of Indiana's most respected dealer groups spanning 13 rooftops. With decades of experience in the automotive industry, Bill has built a reputation not just for running high-performing service departments, but for reimagining what fixed ops leadership actually looks like at scale. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In this episode, Bill pulls back t... | 8m 59s | ||||||
| 5/11/26 | How This PR Agency Builds Brands That Dominate Across Automotive with Laurie Halter | Every company you've seen dominate the automotive industry had help getting there. Laurie Halter is that help. Laurie Halter is the founder of Charisma Communications, a PR agency with over 20 years of experience helping automotive technology companies build brands that break through. From early stage startups to established names, Laurie knows exactly how to get vendors in front of the right people, and keep them there. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss i... | 7m 43s | ||||||
| 5/4/26 | Why Fixed Ops Is About to Carry the Entire Dealership with Dan Shine | New vehicle sales are projected to drop. ASARs are softening. And yet, the dealers who understand what's quietly happening right now are already positioning themselves to have their most profitable year yet. Dan Shine of Automotive News joins Ted Ings and Sarah Vantine on the Fixed Ops Roundtable to break down exactly why 2026 is a defining moment for fixed operations, and why the service lane is no longer just a revenue stream. It's a lifeline. With the average vehicle age hitting record hig... | 5m 09s | ||||||
| 4/27/26 | The University That's Quietly Reshaping the Auto Industry with Kent MacDonald | The automotive industry is facing a generational shift that most operators aren't prepared for, and the window to act is closing faster than anyone wants to admit. Kent McDonald, President of Northwood University, sits down with Ted Ings and Sarah VanTine to talk about what's really happening to talent in this industry, why the companies moving right now will dominate the next decade, and what Northwood is building that has some of the largest names in automotive quietly paying very close att... | 8m 10s | ||||||
| 4/20/26 | The Phone Call That's Worth $1,500 to Your Dealership with Anthony Giagnacovo | Every time a car breaks down, a dealership either wins a customer for life or loses one forever. Most don't even know it's happening. Anthony Giagnacovo has run 150,000 of those moments, every single month. And in this episode he breaks down exactly what's at stake: the average repair order sitting inside every roadside rescue, why the difference between 45 minutes and 62 minutes can define your entire brand reputation, and the F&I products that quietly guarantee customers have no choice ... | 7m 02s | ||||||
| 4/13/26 | Inside DART: The Program Lithia's CEO Is Betting the Next 80 Years On with Diego Rojas | Automotive talent development just got a serious upgrade, and Lithia & Driveway's DART program is leading the charge. Diego Rojas, the architect behind one of the most in-demand leadership development programs in automotive retail today, joins the Fixed Ops Roundtable to talk about what's happening inside Lithia & Driveway that dealership general managers across the country are lining up for, and waiting months to get. What exactly is a "Darter?" Why are stores fighting over them? And... | 6m 56s | ||||||
| 4/6/26 | From Ford Technician to 5 Dealerships: What the Industry Is Missing with Luke May | In this episode Sarah Vantine sits down with Luke May, dealer principal of White Family Dealerships (South Dakota & Wyoming), to unpack what it really takes to build a winning fixed operations culture in today's competitive automotive landscape. Luke brings a rare perspective, he started as a Ford-certified technician, spent 20 years in the field with General Motors, and now oversees five rooftops. And he's using every bit of that experience to do things differently. In this episode, you'... | 6m 54s | ||||||
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| 3/30/26 | The AI Search Wake-Up Call Every Dealer Needs to Hear in 2026 with Brian Kramer | Your website says 60-minute oil changes. Your Google reviews say two and a half hours. And AI just chose your competitor. Brian Kramer, one of the most influential voices in automotive retail and VP at Cars Commerce, joins Sarah and Ted for a conversation that every dealer, service director, and fixed ops leader needs to hear RIGHT NOW — because the rules of digital visibility just changed permanently. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: In ... | 8m 15s | ||||||
| 3/23/26 | Eliminating Wholesale Credit Risk: A Fixed Ops Roundtable Conversation with Dave Schell & Tully Williams | What if the biggest thing holding your wholesale operation back… isn’t sales, but cash flow? In this episode of the Fixed Ops Roundtable, we get real about one of the most frustrating (and misunderstood) challenges in fixed ops: accounts receivable, slow pay, and the silent cash-flow killers hiding in wholesale parts and B2B service work. I’m joined by Dave Schell of Interstate Billing Service and Tully Williams from The Niello Company, and what starts as a conversation about AR quickly turns... | 19m 05s | ||||||
| 3/16/26 | The Fixed Ops Trust Gap: How Advisor Processes Are Costing Dealers Retention with Spiro Morogiannis | If trust is the real currency of fixed ops… how are you earning it the moment a customer pulls into your drive? That’s the question that sets the tone for this episode of The Fixed Ops Roundtable, and it’s one of the most honest, practical, and human conversations I’ve had in a long time. I sat down with Spiro Morogiannis of BG Products, Inc., a true advocate for dealers and fixed ops teams, to unpack something that often gets overlooked in all the talk about technology, tools, and 2026 plann... | 27m 14s | ||||||
| 3/9/26 | How Dealer Pay Is Reshaping Dealership Payments, Compliance, and Risk Management with Travis Siebert | What if the last interaction your customer has with your dealership is the one that decides whether they ever come back? In this episode of the Fixed Ops Roundtable, I sit down with Travis Siebert, Senior Vice President of Sales at Dealer Pay, to talk about something that used to be an afterthought in dealerships, and is now one of the most powerful drivers of trust, convenience, and profitability: payments. What started as a simple conversation about card terminals quickly turns into a deep ... | 16m 24s | ||||||
| 3/2/26 | How ALLDATA Is Changing Fixed Ops Through Better Data and Workflow with Erik Zuniga | What if the biggest opportunity in Fixed Ops right now isn’t working harder… but removing the friction that’s wearing your people down? In this episode of the Fixed Ops Roundtable, I sit down with Erik Zuniga of ALLDATA Automotive Intelligence for a real conversation about what’s actually changing inside dealership service departments, and why the dealers who win next will be the ones who obsess over people, process, and data. This isn’t a surface-level tech talk. It’s a grounded, practical d... | 17m 04s | ||||||
| 2/23/26 | How Alliance Dealer Solutions Helps Dealerships Operate at Their Highest Potential with Brandon Hall | What if the biggest competitive advantage in Fixed Ops isn’t technology… but hospitality? That’s the question at the heart of this episode of the Fixed Ops Roundtable, and once you hear this conversation, you won’t look at porters, greeters, car wash, or pickup & delivery the same way again. In this episode, I’m joined by Brandon Hall, Vice President of Alliance Dealer Solutions, alongside my co-host Sarah Vantine, for a wide-ranging, high-energy conversation about why hospitality has bec... | 22m 29s | ||||||
| 2/16/26 | The Myth of Fixed Costs: How Dealers Are Overpaying Without Realizing It with Steve Thompson | What if the “fixed costs” you’ve accepted for years… aren’t actually fixed at all? That’s the question that kicks off this episode, and trust me, once we pulled on that thread, the whole sweater started to unravel. In this Fixed Ops Roundtable conversation, I’m joined by Steve Thompson of Integrity Cost Consulting, Shon Kingrey from Kayser Automotive Group, along with Sarah Vantine, and we go straight at one of the most dangerous assumptions in dealership operations: that overhead is just the... | 18m 50s | ||||||
| 2/9/26 | How PayJunction Is Helping Dealerships Create Frictionless Payments in Fixed Ops Without Hurting CSI with Randy Modos | What if the last thing your customer experiences, 'the payment' became one of your biggest competitive advantages? In this episode of the Fixed Ops Roundtable, we sit down with Randy Modos, Co-Founder and President of PayJunction, for a conversation that goes way beyond credit card terminals and transaction fees. This is about friction, freedom of choice, and the future of fixed ops profitability, all without sacrificing CSI. Joined by Sarah Vantine, Randy and I unpack what a truly frictionle... | 19m 35s | ||||||
| 2/2/26 | What High-End Hotels Know About the Service Drive That Dealers Don’t with Joel Furno | What if the fastest way to improve CSI, advisor productivity, and even used car acquisition… wasn’t another process, but a better experience? In this episode of the Fixed Ops Roundtable, I sit down with Joel Furno, Founder & CEO of Citrin Automotive Hospitality, alongside Ed Roberts of Bozard Ford Lincoln, and we go deep on something the industry talks about a lot, but rarely executes at a world-class level: hospitality on the service drive. Joel’s story alone is worth hitting play. He st... | 23m 28s | ||||||
| 1/26/26 | Service Retention Study: How BG Products Helped Dealers Increase Retention by 32% with Rob Leary | What if one simple decision in your service drive could boost customer retention by nearly a third? That’s not a theory, that’s real data. And in this episode of the Fixed Ops Roundtable, I sit down with longtime friend of the show and industry heavyweight Rob Leary from BG Products to unpack a study that honestly stopped me in my tracks. We’re talking real VIN-level data. Real dealerships. Real results. And insights every fixed ops leader needs to hear as they plan for the road ahead. Rob br... | 12m 29s | ||||||
| 1/19/26 | The Warranty Money Dealers Are Leaving on the Table (And How to Get It Back) with Robert Wooden | What if one of the easiest ways to protect your dealership’s future profit is something you’re already entitled to, but probably underutilizing? In this episode, I’m joined by my co-host Sarah Vantine and industry veteran Robert Wooden for a conversation that every fixed ops leader needs to hear, especially as we look ahead to 2026. Robert has spent nearly three decades living and breathing fixed operations, and in this episode, he pulls back the curtain on warranty uplift, why it matters mor... | 19m 06s | ||||||
| 1/12/26 | Why Fixed Ops Will Decide Who Wins in Automotive Retail in 2026 with Steve Greenfield | What happens when car prices hit record highs, consumers feel the squeeze, and dealers are forced to play a smarter game, not a harder one? In this episode of The Fixed Ops Roundtable, Sarah Vantine sits down with Steve Greenfield, General Partner at Automotive Ventures, for a wide-ranging conversation about where automotive retail is really headed, and why fixed operations may be the most important lever dealers have right now. Steve brings a rare vantage point to the table. With nearly 50 e... | 21m 02s | ||||||
| 1/5/26 | The Hidden Risks Lurking in Today’s Dealerships (And How Smart Dealers Protect Themselves) with Paul Elliott of IOA | What if the biggest risk to your dealership isn’t what you don’t know… but what you’ve gotten used to overlooking? In this episode of the Fixed Ops Roundtable, Sarah Vantine and I sit down with our good friend Paul Elliott from Insurance Office of America (IOA), and let me tell you, this conversation goes way beyond “insurance talk.” Paul pulls back the curtain on what risk actually looks like inside today’s dealership. From mobile service fleets operating in customer driveways, to technician... | 18m 42s | ||||||
| 12/29/25 | The 3–5 Metrics That Matter Most in Fixed Ops (And Why Everything Else Is Noise) with Pete Carusone & Ed Roberts | What if the biggest opportunity in your fixed ops department isn’t working harder… but seeing clearer? In this episode of the Fixed Ops Roundtable, I’m joined by Pete Carusone, President & CEO of VisionAST, and Ed Roberts, COO of Bozard Ford Lincoln, for a real, no-nonsense conversation about why how we look at our numbers matters just as much as what we’re measuring. We dig into a hard truth many dealers don’t want to admit: most of us are still managing fixed operations in the rearview ... | 22m 36s | ||||||
| 12/22/25 | Why Video MPIs Are Now Table Stakes in Fixed Ops with Joe Shaker of TruVideo | If you think video MPIs are “just another tool,” this episode might completely change how you see fixed ops. In this episode, I sat down with Joe Shaker of TruVideo, alongside Sarah Vantine, and what unfolded was less about software… and more about human behavior. Trust. Transparency. Communication. The stuff we all talk about, but rarely execute at scale. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Joe isn’t just a vendor voice. He’s a dealer. And ... | 25m 35s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.