FIR #510: Should Companies Embrace Shadow AI?

About this episode

The episode discusses the emergence of Shadow AI and how companies can address its challenges.

Employees have long found ways to use software tools to get the job done, even when those tools are not approved. It's called Shadow IT, but ever since generative Artificial Intelligence hit the scene in 2022, employees have adopted a new version: Shadow AI. The company approves Microsoft Co-Pilot, but employees opt to use their smartphones or personal laptops, along with their personal accounts with ChatGPT, Gemini, Claude, Midjourney, or whatever best suits their needs. For most companies, this is a problem that needs to be addressed through repeated policy announcements and vigorous crackdowns. One company, though, took a different approach. In this short, midweek FIR episode, Neville and Shel outline what the company did and how communicators might advocate for a version of this approach to aiding in AI adoption and speeding up productivity gains. Continue Reading → The post FIR #510: Should Companies Embrace Shadow AI? appeared first on FIR Podcast Network .

People in this episode

Hosts: Neville Hobson, Shel Holtz

Topics covered

• Shadow AI
• Generative AI
• Productivity
• Company Policy
• Employee Tools

Keywords

• Shadow AI
• Generative AI
• Microsoft Co-Pilot
• Employee Productivity
• Company Policy

Mentioned in this episode

Products: Microsoft Co-Pilot, ChatGPT, Gemini, Claude, Midjourney

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