
Forks in the Road: A podcast exploring dilemmas in everyday leadership
by Flyntrok
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Eps 51 “Humility-Driven Growth: Scaling with Purpose and Humility” with Surya Bhatta
Jun 24, 2026
57m 12s
Eps 50 “Spotting the Clues: When Passion Meets Opportunity” with Judith Pemell,
Jun 10, 2026
47m 58s
Eps 49 “Beyond the Solo Practice: Learning from Shared Journeys”
May 27, 2026
40m 38s
Eps 48 “The Headspace Habit: Creating room for intentional choices” with Dr Paresh Dawda
May 12, 2026
50m 56s
Eps 47 “Activating the Next Generation of Courageous Leaders" with Kirsten Meisinger
Apr 29, 2026
50m 00s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
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| 6/24/26 | ![]() Eps 51 “Humility-Driven Growth: Scaling with Purpose and Humility” with Surya Bhatta | Today’s guest is Surya Bhatta, a global health leader and social entrepreneur based in Nepal. He is Co-CEO of One Heart Worldwide, a U.S.-based nonprofit, improving maternal and newborn health in remote, underserved communities.Surya holds a Public Health degree from Nepal, a Masters in Health Care Delivery and Science from Dartmouth College, and advanced training in Global Health Delivery from the Harvard T.H. Chan School of Public Health.He has partnered with international agencies and funders, including USAID, Grand Challenges Canada, the German Government, the European Union, and the UK’s Foreign, Commonwealth & Development Office (FCDO).Surya has also led major health responses to Nepal’s crises, including the 2015 and 2023 earthquakes and the COVID-19 pandemic.Raised in a rural Nepali village, Surya witnessed the realities of limited maternal care firsthand: he brings deep local knowledge, humility and a focused commitment to improving health outcomes for all.Let’s dive in …Key moments in the podcast:00:00 Why Share Globally00:36 Podcast Welcome01:12 Meet Surya Bhatta02:24 Kathmandu Check In03:23 Family Life05:25 Village Food Memories07:03 How He Unwinds08:45 One Heart Worldwide Mission11:13 Growing Up Rural Nepal15:53 Leaving Home For School20:57 Finding Purpose In Public Health23:04 Mothers Story Sparks Mission26:12 Joining One Heart Worldwide27:40 Systems Thinking Influences28:22 From Challenge to Action30:08 Building a Care System32:06 Network of Safety Model34:05 Studying Abroad for Leadership38:57 Scholarship and Culture Shock41:05 Skills Network and Confidence43:34 Executive Director and Scaling45:16 COVID Response and Co-CEO48:26 Humility Driven Growth53:41 Leadership Lessons and FarewellHere is what stays with us from this conversation:Leaders are not heroes. They are just ordinary people.True leadership shifts the focus away from the ego of the individual and redirects it toward the consistency of daily, collective impact.* Redefining the “Hero” Leader — Moving past the myth of the all-knowing, solitary leader. Authentic leadership values the power of a shared vision over individual accolade.* Impact Over Ego — Internalizing the reality that leadership isn’t about self-preservation or daily self-proof, but about the steady progress made on the ground.* Consistency Over Magic — Embracing a grounded, practical approach to solving leadership dilemmas through realistic, everyday actions rather than waiting for sweeping, magical fixes.We act as a catalyst—the community already holds the real power and resources.Humility in scaling means realizing your organization is not the entire ecosystem, but a supportive catalyst designed to strengthen it.* The Catalytic Leader — Positioning an organization to support, enhance, and empower existing local framework and government structures instead of attempting to build parallel, competitive empires.* Resisting the “Superficial Scale” Trap — Navigating the external pressures from funders and stakeholders pushing for rapid, exponential growth. Leading with humility means prioritizing depth and long-term sustainability over quick numbers that dilute quality.* Sustainable & Joint Work — Viewing scaling as a partnership of joint work, recognizing local leaders and systems as the primary drivers of permanent change.The community knows their problem best, better than anybody.Sustainable growth can only be achieved when solutions are driven entirely by the needs and expertise of the people on the ground.* Systems Thinking via Listening First — Approaching complex organizational or social problems by stepping back, checking assumptions at the door, and listening to the baseline environment before trying to intervene.* Co-Creation Over Implementation — Actively involving local stakeholders in programmatic solutions from day one, ensuring that the architecture of growth belongs to the community.* Navigating Identity Shifts — Embracing the discomfort of transitions and adapting organizational models dynamically as real-world feedback reveals what truly works versus what doesn’t.Key Takeaway Quote“I think life teaches you a lesson. You don’t have to prove yourself every day, but you can make an impact every day.” — Surya BhattaAbout the ShowForks in the Road explores the everyday dilemmas in leadership, leaning into the idea that forks make you fitter. Through raw and candid conversations with global leaders, hosts Stephen Berkeley and Anne Boland dissect the high-stakes decisions and identity shifts that define the modern leadership journey.Connect with Surya BhattaThis is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will find Flyntrok on LinkedIn, Instagram and X.Listen to this podcast on Substack, Spotify or Apple. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 57m 12s | ||||||
| 6/10/26 | ![]() Eps 50 “Spotting the Clues: When Passion Meets Opportunity” with Judith Pemell,✨ | psychotherapystorytelling+4 | Jude Pemell | NIDA | Sydney, AustraliaNew South Wales | psychotherapytrauma+5 | — | 47m 58s | |
| 5/27/26 | ![]() Eps 49 “Beyond the Solo Practice: Learning from Shared Journeys”✨ | leadershippersonal growth+3 | — | — | — | leadershipvalues+3 | — | 40m 38s | |
| 5/12/26 | ![]() Eps 48 “The Headspace Habit: Creating room for intentional choices” with Dr Paresh Dawda✨ | intentionalityleadership+4 | Dr Paresh Dawda | NSW Agency for Clinical InnovationNSW eHealth+2 | CanberraAustralian Capital Territory+2 | intentional choicesleadership+5 | — | 50m 56s | |
| 4/29/26 | ![]() Eps 47 “Activating the Next Generation of Courageous Leaders" with Kirsten Meisinger✨ | leadershiphealthcare+4 | Dr Kirsten Meisinger | Cambridge Health AllianceHarvard Medical School+2 | United StatesBrazil+2 | leadershiphealthcare+4 | — | 50m 00s | |
| 4/14/26 | ![]() Eps 46 “Unlocking Personal Values: The Key to Career Pivots” with Anil Ramjiani✨ | personal valuescareer pivots+4 | Anil Ramjiani | PrimarkNike+3 | — | career developmentleadership strategies+4 | — | 49m 14s | |
| 3/31/26 | ![]() Eps 45 “The Active Agent: Shape or be Shaped” with Tracey Johnson✨ | healthcareleadership+3 | Tracey Johnson | Inala Primary CareQueensland Health+1 | AustraliaWide Bay+1 | healthcareleadership+6 | — | 48m 41s | |
| 3/17/26 | ![]() Eps 44 “Fueling Innovation with Curiosity” with Dr Sohyb Basir✨ | innovationdigital health+4 | Dr Sohyb Basir | MaterFoundry Health+2 | — | digital healthAI-powered clinical documentation+3 | — | 45m 55s | |
| 3/3/26 | ![]() Eps 43 “The Red Threads of Leadership: Courage, Identity, and Optimism - Lessons from Our Guests Eps 38-42”✨ | leadershipidentity+5 | Prof. Brian DolanDr. Josh Hartzell+3 | — | — | leadershipidentity+5 | — | 48m 18s | |
| 2/17/26 | ![]() Eps 42 “Leading from the Middle: Finding Your Voice in a Room of Experts” with Cassie Rauert✨ | leadershipmicroplastics+5 | Dr Cassie Rauert | University of QueenslandEnvironment and Climate Change Canada | AustraliaCanada+3 | microplasticsenvironmental monitoring+5 | — | 43m 04s | |
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| 2/3/26 | ![]() Eps 41 “The Invisible Hands That Carry Us ” with Luckson Dullie✨ | leadershiphealthcare+4 | Dr. Luckson Dullie | Partners In HealthCollege of Medicine, University of Malawi+4 | MalawiAfrica | leadership developmentglobal health+5 | — | 49m 17s | |
| 1/21/26 | ![]() Eps 40 “If Not You, Then Who? Finding the Courage to Disrupt” with Lisa Toi. | Today we’re joined by Lisa Toi, a leading voice in New Zealand in social impact and innovation in healthcare services.As an Associate Partner with Synergia, Lisa has spent more than two decades helping organisations and communities navigate complexity, design better systems, for measurable change. Her work combines strategy, data, and human-centred thinking, and works with leaders across health, social services, and government.Her career journey is a non-linear one - from starting out in sales, working across diverse businesses, and eventually moving into healthcare and social impact work.Above all, Lisa opens doors, to broader perspectives, braver choices, and more human ways of leading. She models what it means to move through life with courage, an open heart, and strong, healthy relationships along the way.Lisa begins our conversation with a traditional Maori introduction about herself, in Maori language and then translates this for us. So, let’s dive in!Key moments in the podcast:00:00 Introduction and Early Career02:37 Lisa’s Traditional Maori Introduction05:25 Rapid Fire Questions09:48 Lisa’s Current Work and Projects13:48 Journey into Healthcare27:18 Influential Mentors and Relationships33:09 Courage and Overcoming Challenges39:44 Closing Thoughts and Advice42:44 Next Episode Preview43:36 Credits and OutroHere is what stays with us from this conversation:1. Lead Through Connection* The Power of Whanaungatanga (Connection): Start by finding points of connection with others rather than leading with individual identity.* Built in the Micro-Moments: True relationships and trust are built during small, everyday interactions.* Relational Validation: Influence by validating the opinions of others and harnessing diverse perspectives to reach a shared goal.2. The “If Not You, Then Who?” Mindset* The Fuel for Courage: Use your personal “why” and a sense of social justice as the drive to challenge the status quo.* Overcoming Imposter Syndrome: When feeling like an outsider, ground yourself in the mission of making things better for the community.* The Responsibility of Voice: As you grow in your career, use your confidence to represent and speak for populations that may not have a voice.3. Mastering the Art of Strategic Perspective* Joining the Dots: Success often comes from sitting across a broad view to see where silos need to be bridged.* Consistent Questions, Evolving Answers: Strategic thinking is a transferable skill where the fundamental questions remain the same, even as industries change.* The “Creative Inventor” Approach: Approach problems with a constant tension between creative curiosity and practical application.4. Honoring the “Mana” of Every Individual* Service-Oriented Leadership: View leadership as being born to serve and using your skills to improve the lives of others.* The Importance of Presence: Follow the example of leaders who “light up a room” with warmth and safety.* He Tangata (It is the People): Remember that the most important thing in the world is always the people.Connect with Lisa ToiNuk System of Care - South Central Foundation, AlaskaApril Kyle: Episode 40Tsion Firew: Episode 35Jarrard O’Brien: Episode 28Helen Angus: Episode 15Listen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 44m 27s | ||||||
| 1/6/26 | ![]() Eps 39 “Prepare, Wait, and Leap: A Three-Step Guide to Your Next Big Decision” with Dr. Joshua Hartzell | Today we’re joined by Dr. Joshua Hartzell. Dr. Hartzell is a retired US Army Colonel who spent 25 years in military medicine. His training and practice in medicine is as an Internal Medicine and Infectious Diseases Physician. He has a real passion for the role of leadership and leading well, so much so, that he has written a book about leadership in healthcare, ‘A Prescription for Caring in Healthcare Leadership: Building a Culture of Compassion and Excellence.”He has held leadership positions at Walter Reed National Military Medical Center and is currently Deputy Chair and Professor with the Department of Health Professions Education at the Uniformed Services University.Dr Hartzell is also faculty at the Massachusetts General Hospital Institute of Health Professions where he teaches courses in leadership development.This episode explores the profound intersection of service, professional expertise, and the human element of leadership. Our guest shares insights from a dual career in high-stakes environments, illustrating how the core challenges of our communities and organizations are, at their heart, leadership issues.Key moments in the podcast:00:00 Introduction and Host Welcome01:02 Meet Dr. Joshua Hartzell03:22 Growing Up in a Small Community04:55 Family Life and Staying Grounded06:40 Military Education and Leadership Lessons10:30 Choosing Medicine and Military Career19:03 The Influence of Internal Medicine23:14 Mentorship and Empowerment24:48 Lessons in Humility and Empowerment25:27 Advocacy and Sponsorship in Leadership29:09 Transitioning from Physician to Leader32:14 The Significance of Military Rituals34:06 Deciding to Leave the Military36:44 Writing a Book: A Journey of Reflection43:21 Three Nuggets of Wisdom for LeadersHere is what stays with us from this conversation: Navigate Transitions with IntentionLife’s “forks in the road” require a balance of rigorous preparation and the courage to take a leap.* The Power of Preparation: Constant learning and studying ensures that when an opportunity eventually opens, you are ready to step into it.* Practice Strategic Patience: Periods of waiting are often instrumental in building the skills and perspective needed for the next big role.* Choose Respect over Popularity: Leadership often requires making difficult decisions that may not be liked in the moment but are necessary for the long-term health of the team.Lead with a Heart for ServiceTrue leadership is defined by leading through service towards others:* Prioritize the needs of the team: Effective leaders ensure their people are cared for and supported before attending to their own needs.* Embrace humility: Coming from modest beginnings or small communities can instill a lasting sense of service and the desire to help others make the most of their lives.* See the human, not just the task: Whether in a hospital or an office, every person is someone’s relative; treating them with that level of meaning changes the quality of care and leadership.Master the Art of the “Block and Push”A leader’s primary role is to act as both a shield and a catalyst for their team’s success.* Shield the team from distractions: Great leaders “block” unhelpful pressures from above so the team can focus on their core mission.* Advocate upward: Leaders must have the courage to “push up” against the system to secure necessary resources or changes for those they lead.* Empower through ownership: When a team identifies a problem, a humble leader provides the resources for them to fix it rather than becoming defensive.Cultivate Growth Through Sponsorship and FeedbackSuccess is a collective journey, propelled by the intentional elevation of others and the courage to speak the truth.* Shine the light on others: Move from seeking personal recognition to providing opportunities for emerging leaders.* View feedback as a tool for excellence: High standards are maintained through clear, direct feedback; it is the only way for individuals and organizations to improve.* Offer “gifts” of opportunity: Sponsoring a junior colleague for a presentation or a publication can serve as a powerful catalyst for their entire career.Connect with Josh Hartzell‘A Prescription for Caring in Healthcare Leadership: Building a Culture of Compassion and Excellence’ by Josh HartzellListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 48m 33s | ||||||
| 12/2/25 | ![]() Eps 38 “Beyond Authority: Cultivating Ownership for Widespread Reform” with Brian Dolan | In this episode of the ‘Forks in the Road’ podcast, hosts Steven Berkeley and Anne Boland engage with Professor Brian Dolan, a transformative leader in global healthcare with over 30 years of experience. Brian shares his journey from nursing to leading major healthcare transformations and discussing his social movements like ‘End PJ Paralysis’ and ‘Last 1000 Days’.He emphasizes the importance of valuing patients’ time, maintaining a positive outlook, and learning from setbacks to foster impactful leadership. The episode highlights the significance of making thoughtful choices and the power of storytelling in healthcare.Key moments in the podcast:00:00 Hope and Optimism: A Choice00:45 Introduction to Forks in the Road Podcast01:21 Meet Professor Brian Dolan03:02 Rapid Fire Questions with Brian Dolan04:08 The Power of Storytelling10:25 Brian Dolan’s Daily Motivation16:05 Pivotal Moments and Lessons Learned20:37 Global Healthcare Insights23:57 Choosing Nursing: A Serendipitous Journey26:17 Early Influences and Career-Shaping Experiences29:06 Discovering a Passion for Writing32:21 The Joy of Teaching and Public Speaking34:16 Navigating Personal and Professional Challenges41:04 The Last Thousand Days Project45:02 Top Three Pieces of Advice for Navigating Life’s Forks47:16 Conclusion and Upcoming EpisodesHere is what stays with us from this conversation:Hope and Optimism are Acts of Rebellion, Rooted in Realism* We have the choice to deal with life with positivity, as 80% of life is how we choose to handle what happens to us.* It’s crucial to be hopeful and optimistic, giving others support without offering false hope.* Something is always worth fighting for.Time is the Most Important and Sacred Currency in Healthcare* The biggest waste of all in healthcare is waiting.* Treat older people as if they are in a real hurry, because every day spent longer than necessary is stealing their time.* Our patients’ time is sacred, even though our time in healthcare is busy and important.True Social Movements Are Built on Actionable Ideas, Not Ego* A powerful idea is extensible, allowing people to take it and run with it on their own terms without needing your permission.* Take your ego out of the way so that everyone can own the movement.* The way to get things happening is to give your idea to the world.On Career and Purpose* You Don’t Need to Know What You Want; Just Keep Working at What You Love* Find a way for what you love to do to work for others as well.* You start out in life wanting to make a difference, not necessarily wanting to be a leader.* The job that truly brings you joy never feels like labor; it feels almost like an act of love.* Never Stop Testing the Boundaries of Your Competence* Don’t be tied by your job title; be driven by your competence and confidence to do the right thing for the patient.* Focus on amplifying your strengths rather than constantly trying to work on your deficits.* Being right is never enough; what matters is how you are right and how you bring people with you. On Leadership and Culture* Everyone’s Contribution Matters, Regardless of Their Position* If you metaphorically touch the hands of those who touch the hands of patients, your contribution really matters.* Everyone is responsible for patient safety—even the finance director has a role.* Avoid the language of a “frontline,” as it infers a “backline” that doesn’t matter.* Nurture Your Skeptics, Quarantine the Cynics* Skeptics are people who’ve had their fingers burned and speak from a place of anxiety and worry.* Cynics are poisonous; they want things to fail so they can say “I told you so”.* Find people who care enough to tell you the things you need to hear, even if they’re not what you want to hear.On Personal Growth* Listen to Your Gut and Trust Yourself—It’s a Marathon, Not a Sprint* Trust yourself and listen to that little voice inside.* Don’t be flattered into a position that isn’t the right fit for you.* Allow yourself to feel the sorrow and pain in order to heal, but don’t wallow in it so much that you lose yourself.Connect with Brian DolanMore on EndPJParalysisListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 49m 10s | ||||||
| 11/25/25 | ![]() Eps 37 “Navigating Change: Global Stories and Lessons Learned” | In this reflective episode of Forks in the Road, hosts Stephen Berkeley and Anne Boland take a deep dive into the insights, dilemmas, and universal truths shared by the last five extraordinary guests from diverse geographical and professional backgrounds.Featuring insights from:* Eps 32 Dr. Jailyn Avil “Navigating Structure, Spontaneity, and Self-Discovery”* Eps 33 Dr. Gautam Nayak “Scaling up Leadership and Innovation”* Eps 34 April Kyle “Building Trust: A Generational Journey of Institutional Change”* Eps 35 Dr. Tsion Firew “Finding Purpose in Chaos”* Eps 36 Simone Alexander “Removing Roadblocks: Enabling Others to Flourish”Serving as a powerful synthesis of global leadership wisdom, this discussion focuses on how the challenges of complex organisational change and transformation transcend geography.From North America to Rwanda to Australia, we explore that the quest for effective, compassionate leadership is a common human experience.The discussion highlights commonalities in leadership amid complex organisational changes. Stories of personal and professional integrity, collaborative successes in healthcare, the importance of kindness and compassion, and the power of storytelling illustrate how meaningful, lasting change transcends boundaries. The episode also discusses the value of sport and teamwork in fostering resilience and innovation.Join us as we distil the essential lessons needed to lead meaningful and lasting change in any organization.Key moments in the podcast:00:00 Introduction and Episode Overview00:38 Global Perspectives on Leadership and Change02:11 April Kyle’s Transformative Leadership03:21 Dr. Tsion Firew: Courage in Crisis04:08 Dr. Gautam Nayak: Entrepreneurial Spirit in Medicine04:50 Dr. Jaylin Avil: Embracing Change Through Learning05:34 Simone Alexander: The Rebel Leader06:18 Central Themes and Reflections06:58 April Kyle on Relationship-Centric Healthcare24:06 Tsion Firew on True Collaboration30:42 Simone Alexander on Leading with Kindness37:21 The Power of Sport and Storytelling41:07 Closing Thoughts and Future EpisodesHere is what stays with us from this conversation:The Universality of Transformation 🌍The central finding is that complex organisational change is a universal experience.* Geographic Transcendence: The fundamental issues, dilemmas, and challenges associated with the journey through complex change are common across all cultures and continents.* Commonality vs. Perspective: While different global settings offer unique perspectives, the core mechanics of initiating, managing, and sustaining transformation share a profound commonality. The Core of Empowered Leadership ✨Effective leadership is presented not merely as a title, but as an active, empowering component essential for successful change.* Initiative Over Position: Leadership is shown to be born in moments of initiative and ownership. There is a leader in the making whenever an individual identifies a problem and makes a commitment to understand it by leading the necessary action.* Intentional Change: Leaders have a fundamental role in driving meaningful and lasting change and transformation within an organisation. It is a skill that has to be honed and developed.Integrity and Compassionate Action ❤️While leading effectively requires strategy, it must be balanced with a strong human-centred focus.* Integrity as the Foundation: Effective leadership rests on a bedrock of personal and professional integrity.* The Power of Kindness: Demonstrating kindness and compassion is not a sign of weakness, but a critical element for gaining trust, achieving positive outcomes, and enabling teams to flourish.The Power of Stories 📖Shared stories are highlighted as a tool for translating complex changes into human understanding.* Medium of Understanding: The importance of story is paramount, as it is the fundamental medium through which understanding and meaning are transferred to teams and stakeholders.* Translating Vision: Effective leaders utilise narrative to convey the rationale, vision, and emotional impact of transformation, ensuring alignment and minimising resistance.Growth Through Dilemma 💪The act of confronting difficult choices and leading through uncertainty is seen as a key driver of professional development.* The Path to Strength: Exploring the dilemmas in everyday leadership—the “forks in the road”—is what ultimately makes leaders and organisations fitter and stronger.* Resilience and Agility: The experiences reviewed underscore the necessity of agility, innovation, and resilience when managing stressful, high-stakes situations.Connect with FLYNTROK* Learn more about organisational change and transformation:* FLYNTROK Website* Flyntrok LinkedIn* Connect with the hosts on how we can help you with your Change Initiatives:* Stephen Berkeley* Anne BolandListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social media, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 45m 10s | ||||||
| 11/11/25 | ![]() Eps 36 “Removing Roadblocks: Enabling Others to Flourish” with Simone Alexander | Today we’re joined by Professor Simone Alexander, Deputy Chief Executive and Chief Operating Officer at Alfred Health, Melbourne, Victoria, Australia. Alfred Health’s services include 3 hospital campuses, a large network of community programs and 18 statewide services.A Registered Nurse by profession, Simone has extensive experience in perioperative nursing, and clinical leadership of many areas.The COVID pandemic was a significant leadership experience and Simone’s leadership style of agility, innovation and compassion shone through, demonstrating that even in command and control events, you can lead effectively with kindness.Simone holds Master’s Degrees in Health Management and Clinical Nursing, and is completing the Executive Leadership Certificate in Public Health at Harvard University.She is also an Adjunct Clinical Professor in the Department of Medicine at Monash University’s Central Clinical School.Let’s dive in to our conversation with Simone Alexander.Key moments in the podcast:01:04 Welcome to Forks in the Road Podcast01:40 Meet Professor Simone Alexander03:44 Simone’s Career Journey and Choices07:35 Leadership Influences and Styles16:02 Navigating Career Forks in the Road22:02 Perfect Leadership and Development29:06 Emerging Leaders and Work-Life Balance32:53 COVID-19: A Leadership Test38:33 Closing Thoughts and Nuggets of Wisdom40:49 Podcast Outro and CreditsHere is what stays with us from this conversation:Authentic Leadership Flourishes in Crisis* Embrace Agility and Innovation: The ability to step out of a consultative style into a required command framework while maintaining leadership authenticity and integrity.* The Power of Compassionate Action: Demonstrating kindness is not a weakness; it is a way to gain more positive outcomes.* Trust Your Framework: Relying on a strong fundamental compass for managing difficult and stressful situations is essential for leading.* Building Enduring Relationships: Strong professional bonds formed during intense shared experiences are the key to getting through the hardest.Seek Growth Through Every Career Fork* Transform Failure into Drive: Rejection or failure to secure a role can become the motivation to try even harder and position oneself for future opportunities.* Value Opposing Leadership Styles: Learn just as much, if not more, from observing and challenging an undesirable leadership approach as from an aspirational one.* Prioritize Continuous Development: Intentional focus on postgraduate study and broad experiences, both within and outside the primary field, rounds out one’s skills.* Cultivate a ‘Safety Net’ Team: Surround yourself with colleagues who offer robust conversation and disagreements, but who are a united front once a decision is made.Enable Your Team’s Best Work* Lead by Example (The Golden Rule): Never ask a team member to do something you are not willing to do yourself, including working in the detail or the trenches.* Focus on Empowerment: The leader’s role is to remove roadblocks and break down barriers so that the team can operate fully and flourish.* Define Your Boundaries and Integrity: Hold firm to your personal and professional integrity and clearly articulate boundaries.Connect with Simone AlexanderListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 42m 15s | ||||||
| 10/28/25 | ![]() Eps 35 “Finding Purpose in Chaos” with Tsion Firew, MD | Today we are joined by Dr. Tsion Firew an emergency physician, a fierce advocate for global health equity, and a dedicated humanitarian whose work has taken her from the frontlines of emergency rooms in New York City to crisis zones around the world.Tsion is currently the Chair of Emergency Medicine at Africa Health Sciences University & King Faisal Hospital in Rwanda, a Senior Advisor overseeing Emergency Medical Services at the Ministry of Health in Rwanda and an Associate Professor of Emergency Medicine at New York University. Tsion also served for 6 years as a Senior Advisor to Ethiopia’s Minister of Health.She has been recognized by Medscape as one of the “10 Women in Medicine You Need to Follow”.She is an inspiring advocate for high-quality global emergency medicine, universal health coverage, and women’s leadership in healthcare. Let’s dive in …Key moments in the podcast:00:00 Introduction and Personal Journey00:31 Welcome to the Forks in the Road Podcast01:07 Meet Dr. Tsion Firew02:46 Balancing Motherhood and Global Health Leadership04:30 Cultural Influences: Ethiopia and New York08:20 Lessons from Crisis Zones10:38 COVID-19 and Public Health Advocacy15:56 Educational Journey and Career Path24:16 Facing the Marburg Virus Outbreak33:54 Future Aspirations and Leadership38:49 Closing Remarks and Next Episode PreviewHere is what stays with us from this conversation:Humanity Unites Us Above All Differences.* Look beyond surface-level divisions to find common ground.* Recognize the universal desire for peace and belongingness.* Understand that we all bleed the same red blood.Balance Is Achieved by Finding Gratification in All Roles.* View different life roles (work, family) as an antidote to one another, offering recharge and refocus.* Seek out opportunities in work that are both gratifying and challenging to maintain momentum.* Sustain energy by moving between different work aspects: clinical work, research, and policy.A Leader’s Duty Is to Infiltrate the Information Space.* Recognize the necessity for clinicians and scientists to actively infiltrate media spaces to share reality.* Step up to be a voice for what is happening in hospitals.* Use public health training to teach the community.True Collaboration Thrives When Ego is Absent.* Focus on a common goal and put aside personal or institutional egos to achieve maximum impact.* Be ready to implement good ideas quickly when evidence supports them, such as bringing in experimental drugs during a crisis.* Witness the power of unified effort, as demonstrated during the Marburg virus outbreak in Rwanda.Take Calculated Risks:* Nothing improves if you don’t step outside of your comfort zone.* Be thankful and grateful for the opportunities you have.Embrace Vulnerability:* Be vulnerable to show your humanity.* Make vulnerability an integral part of your decision-making.* Making decisions with your heart will help you push through.Leverage Mentorship Wisely:* Seek out multiple mentors for various aspects of your life.* Lean into mentors when faced with difficult decisions.* The best thing is learning from their mistakes so you don’t have to make them.Sustaining the Long Haul:* Rewarding yourself with a trip or achievement after major milestones to make the long journey tolerable and gratifying.Connect with Tsion FirewFurther Reading:When Science and Courage Meet Crisis: Dr. Tsion Firew and the Battle Against Marburg Virus in RwandaA bold doctor sent her kids away and helped beat one of the world’s deadliest virusesListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 40m 56s | ||||||
| 10/14/25 | ![]() Eps34 “Building Trust: A Generational Journey of Institutional Change” with April Kyle | Today, we’re heading to Alaska to meet April Kyle, the CEO of Southcentral Foundation, one of the nation’s leading native-owned healthcare organizations.April Kyle’s story is deeply intertwined with her Alaskan heritage and the rich tapestry of her family’s history. Born and raised in Anchorage, Alaska, with ancestral roots linked to the Danina Athabascan tribe, April was heavily influenced by her family’s strong matriarchal structure.April joined Southcentral Foundation in 2003, working as a recruiter in Human Resources. She earned her master’s degree in business administration from the University of Washington Foster School of Business. Before stepping into the CEO role of Southscentral Foundation, she served as vice president of Behavioural services.As CEO, April is part of a leadership team that continues to pioneer a relationship-based approach to health care, reshaping what care looks like for the 70,000 Alaska Native and American Indian people it serves.In this episode, we dive into the pivotal choices, cultural grounding, and bold steps that brought April to where she is today. Let’s dive in.Key moments in the podcast:00:00 Introduction to the Forks in the Road Podcast01:03 Meet April Kyle: CEO of South Central Foundation02:27 April’s Alaskan Heritage and Family Background05:44 April’s Leadership Philosophy and Community Focus07:25 The Evolution of South Central Foundation09:55 Challenges and Successes in Transforming Healthcare11:48 April’s Career Journey and Leadership Development15:34 Building a Relationship-Based Healthcare System22:54 The Importance of Community and Cultural Values30:42 April’s Mentors and Support System34:31 Awards and Recognitions42:53 Final Thoughts and Leadership Advice44:32 Closing Remarks and Next Episode PreviewHere is what stays with us from this conversation:Leadership is the Art of Being a Good Ancestor* Every choice and action today impacts the path of future generations.* The leader’s job is not to know what’s best, but to listen to families.* Suspend assumptions and truly acknowledge the truth in someone’s voice.* The work is driven by the desire of the community, not a distant corporate or government structure.Relationship and Story are the Core of Systemic Design* The quality of relationship is the foundation of success at both macro (system-to-community) and micro (care team-to-family) levels.* Story is the essence of relationship, requiring people to show up as their authentic selves.* A positive impact on someone’s story is their journey to wellness, which defines the goal of the system.* Intentional design is required to create a relationship-based culture; it does not happen by accident.Community Ownership Drives True Generational Change* Viewing the community as customer-owners rather than passive patients or consumers breaks hierarchy.* The transition from a government-delivered system to a self-determination model is a “grand experiment” in community leadership and ownership.* Achieving trust and change requires decades, especially when counteracting survival mechanisms like being suspect of institutions.* Organizational success is about a community’s vision, not individual achievement.Culture is Built from the Inside Out* Hiring must focus on fit with culture (alignment with the relationship-based idea) over just skill or experience.* Developing people requires investment in them through career ladders, succession planning, and strength-based mentorship.* Training must be continuous (like the multi-day “Core Concepts” model) so that shared language and tools become integrated and teachable.* The workforce must transition from old habits (a hierarchical model) to one of shared responsibility and partnership.Connect with April KyleListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 46m 24s | ||||||
| 9/30/25 | ![]() Eps 33 “Scaling up Leadership and Innovation” with Gautam Nayak | Today we are joined by Dr. Gautam Nayak, a cardiologist focused on delivering world class cardiovascular care to North Central Washington in the US. He is also a co-founder of a healthcare technology start up. Gautam is a past president of the Washington American College of Cardiology chapter, and an Associate Clinical professor of Medicine at the University of Washington. He also served 10 years in the US Navy, and was deployed to the Middle East in Support of Operation Enduring Freedom and Operation Iraqi Freedom.As an innovator and entrepreneur, he co-founded Coltrain, a healthcare technology startup. With Coltrain, a mobile tool designed to optimize how clinicians think and work, Gautam is tackling one of healthcare’s most pressing challenges: communication and coordination across complex care teams and in fragmented, semi-rural healthcare systems.Let’s dive in.Key moments in the podcast:01:13 Introducing Dr. Gautham Nayak02:47 Gautham’s Soccer Journey06:38 Influence of Immigrant Parents10:03 First Tech Love11:45 Mentorship Lessons14:27 Life in Wenatchee15:39 Startup Journey with Coltrane18:31 Path to Medicine20:27 Volunteering and Tennis Coaching23:03 Significance of Soccer for Doctors25:02 The Melting Pot of Cultures in Healthcare Teams27:10 The Role of Education in Healthcare29:33 Lessons for the Corporate World32:47 Journey to Becoming a Cardiologist36:45 Starting a Healthcare Startup42:31 Impact and Recognition of Coltrane48:33 Final Thoughts and Nuggets of WisdomHere is what stays with us from this conversation:Your Best Idea Deserves the Arena. Now is the Time for Courageous Action.* Challenge Yourself: Don’t hesitate to “get in the arena” and go for the idea that is weighing on your mind.* Trust Your Gut: If an idea is persistent and “eating at you,” it is likely an idea worth the risk.* Build Your Circle: Success requires surrounding yourself with the right people who can help bring your vision to fruition.Find Your Team: Purpose Combats Isolation and Fuels Resilience.* Connection is Cure: Build community, because the experience of medicine (or any high-stakes career) is isolating without shared human connection.* Embrace Your Identity: Your passions and personal life, like soccer, inform and strengthen your professional purpose and leadership.* Global View: Remember that your work, whether in medicine or business, is part of a unified, international effort.Fight for Clarity: Innovation is the Antidote to Confusion and Inefficiency.* Value Communication: “Life is a struggle against bad information.” Good communication is essential to transforming care and outcomes.* Modernize Progress: Don’t let old, inefficient technologies (like fax machines) delay the promise of better, faster, and smarter healthcare delivery.* Clarity is Care: By creating clear, connected communication, you eliminate friction and ensure the patient receives the highest quality of care.Connect with Gautam Nyak and ColtrainListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 55m 45s | ||||||
| 9/16/25 | ![]() Eps32 “Navigating Structure, Spontaneity, and Self-Discovery” with Jailyn Avila | Today, we are joined by Dr Jailyn Avila from San Diego in Southern California. On Jailyn’s website, she describes how she was born into an immigrant military-conservative family. After leaving home and getting married, she slowly realised her true self. After completing medical school, and an emergency medicine residency, she transitioned to the transgender woman she is today and settled back into San Diego with her wife and 3 children.Today we talk wtih Jailyn about her forks in the road through her career. She is a board certified emergency physician, passionate about clinical excellence and education. And she is an inspiring advocate for LGBTQIA+ inclusion in medicine, sharing her experiences as a transgender woman, to foster a more inclusive healthcare environment.I recommend you to Jailyn’s blog on her website, for her honest, deeply personal and inspiring writing about life as a transgender woman. It is a worthy read for all of us.Key moments in the podcast:00:00 Lessons from Failures0:33 Introduction to the Podcast01:09 Meet Dr. Jailyn Avila03:12 Rapid-Fire Questions09:11 Advocacy and Personal Journey15:07 Early Years and Education22:54 Deciding on a Medical Specialty23:28 Challenges and Triumphs in Med School25:10 Discovering a Passion for Emergency Medicine28:06 Learning from Failures31:08 Understanding Systems in Medicine36:08 Journey into Medical Education41:01 Final Thoughts and ReflectionsHere is what stays with us from this conversation:Embrace Lifelong Growth and Adaptation* Cultivate structure as a foundational element for early life, while actively seeking spontaneity for richer personal fulfillment.* Harness lessons from challenging experiences, recognising the inherent capacity to push beyond perceived physical and mental limits.* Find strength and humility in new endeavours, embracing the experience of being a novice even after achieving professional mastery.Champion Comprehensive and Empathetic Care* Dispel superficial perceptions of a field by engaging deeply with complex challenges and embracing intellectual curiosity.* Strive to see the "whole picture" in patient interactions, recognising and valuing individual perspectives, life experiences, and expectations.Transform Setbacks into Learning Opportunities* Acknowledge and learn from failures as essential catalysts for building resilience and cultivating professional respect.* Cultivate meticulous preparation and thorough critical thinking to prevent future errors, driven by lessons from past mistakes.* Embrace a humble mindset, continuously questioning assumptions and seeking deeper understanding to inform practice.Foster Clear Communication and Collaborative Understanding* Translate complex professional information into accessible language, effectively bridging gaps in understanding with those outside the field.* Educate and inform with empathy, explaining the 'why' behind decisions to promote greater engagement and comprehension.* Recognise the patient as the ultimate expert in their own body, facilitating shared decision-making and holistic care.Ignite Passion Through Purposeful Education* Leverage personal learning challenges and the need to simplify complex topics as a pathway to develop effective teaching methods.* Create and refine educational content as a potent means of solidifying one's own understanding and mastery of material.* Share knowledge broadly, recognising that personal clarity and accessible explanations can illuminate pathways for countless others.Cultivate Authenticity and Inspire Through Visibility* Overcome internal and external prejudices through profound self-acceptance and a committed journey of personal growth.* Provide visible examples of diverse experiences and identities to inspire, affirm, and offer hope to others facing similar journeys.* Open conversations by sharing personal narratives, fostering understanding and challenging misinformation with lived experience.Adopt a Long-Term Perspective in Decision-Making* Evaluate immediate challenges and choices through the expansive lens of one's entire life journey, not just the present moment.* Prioritise future pride and fulfillment over temporary discomforts or present chaos when making significant life decisions.* Make decisions that align with a broader vision of well-being and purpose, ensuring actions contribute to a deeply fulfilling life.Connect with Jailyn AvilaRecommended reading - Jailyn Avila’s blog post on her websiteListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 46m 44s | ||||||
| 9/2/25 | ![]() Eps 31 “Untangling the Threads: Insights from Five Inspiring Journeys” with hosts Stephen Berkeley and Anne Boland | In the 31st episode of the Forks in the Road, hosts Stephen Berkeley and Anne Boland reflect on key conversations from episodes 26 to 30. They revisit discussions with remarkable healthcare leaders Dr. Resa E Lewis, Dr. Josephine Elzen Junker, Jarrard O'Brien, Dr. Aditi Joshi, and Dr. Minako Abe, exploring pivotal moments and common themes such as role of reflection and clarity of purpose in navigating their forks in the road, the natural iterative evolution of career paths, the power of adaptability in navigating challenges, and the role of communities in supporting career growth .What emerges are powerful themes that resonate across diverse lives and careers — like skipping stones, each moment creating ripples that connect our experiences.Key moments in the podcast:00:00 Introduction and Episode Recap00:36 Guest Highlights and Common Themes02:28 Deep Dive into Guest Experiences05:31 Career Transitions and Lessons Learned10:08 Micro Skills and Personal Growth15:21 Human-Centered Leadership and Community20:32 Reflections and Final Thoughts35:23 ConclusionHere is what stays with us from this conversation:Deep personal reflection and purpose are essential for navigating life's "Forks in the Road."* A self-reflective approach, like being a "data collector... of oneself as well as about the world," can be a lifelong practice.* Curiosity about making a difference can lead to discovering one's "Ikigai," a Japanese concept for finding purpose.Career paths are a natural, iterative evolution, building on initial inclinations.* Careers often show a "natural evolution from their initial paths". This progression is like "one seed that is getting refined and developed" through education, application, and experimentation.* This evolution can involve shifts between different specialisations or transitions into academic or management pursuits.Resilience and adaptability transform challenges into opportunities for growth and confidence.* Resilience involves ignoring discouraging advice and breaking down complex challenges into "micro skills".* The philosophy of "backsliding" teaches that it's a "natural way of things" and an "okay" pattern, encouraging individuals not to "lose your hope, and not lose your determination".* "Skin in the game" and dedicated "hard work" in a particular field build a "certain confidence to handle anything that is going to come your way".Communities and networks are indispensable for support and growth during career transitions.* The "indispensable role of communities and networks" is vital throughout one's professional life.* A "network of people seems to be the stable" element throughout career transitions, offering opportunities to "establish a new network" with each change.* Seeking support from people outside one's immediate field, such as those in the business world, is crucial when navigating new ventures or dilemmas.* It is beneficial to intentionally surround oneself with people "who are more experienced and better," even younger individuals, and to be willing to "develop to meet them".Embrace emotional engagement and humanity in professional life for authentic leadership and inner peace.* Daring "to be there emotionally" in difficult situations is a "way of sleeping at night". This approach, distinct from mere empathy, involves learning "to carry" shared burdens because "this is what it is to be human," leading to deeper peace.* A "human-centered approach to leadership" ensures that "patient and staff experience can't be talked about in isolation" and should be an "equal journey".Approach career decisions as a partnership, taking ownership to ensure organisational alignment.* The recruitment process is a "partnership" where "both parties are making a choice".* Individuals seeking opportunities should be "well informed about the organization and their purpose" and be "creative about doing that".* Organisations can foster this by offering "clarity upfront," being "invitational," and helping candidates "get a sense of what it's like down into the organization" by allowing informal meetings with potential colleagues.* It is crucial to understand the support one will receive within an organisation before accepting a significant career transition.* Applicants should proactively ask, "What would really help you, to make a decision about this organization?" to ensure alignment.Listen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 41m 20s | ||||||
| 8/19/25 | ![]() Eps 30 “The Gift of Discomfort” with Minako Abe MD | Today, we are joined by Dr Minako Abe, Chief Operating Officer and Vice President of Tokyo Cancer Clinic, where she leads clinical operations, regenerative medicine, and advanced cancer immunotherapy. A U.S. board-certified physician in both Emergency Medicine and Lifestyle Medicine, Dr. Abe has over 15 years of clinical experience in New York and New Jersey.After returning to Japan in 2014, she joined her father’s cancer clinic in Tokyo, where she blends immune cell therapies, regenerative care and evidence based lifestyle coaching to support patients. She has also stepped into a business role within her father’s clinic and talks about the discomfort and value of learning these business skills.Her mission is to help cancer patients thrive—not just survive—by combining cutting-edge therapies with evidence-based lifestyle strategies. Dr Abe is a published researcher, international speaker, and community builder.Key moments in the podcast:01:42 Walk with a Doc: Origins and Impact05:04 Cultural Reflections and Personal Influences10:03 Forks in the Road: Career Choices and Inspirations17:50 Emergency Medicine: Experiences and Lessons25:36 Introduction to Chapters and Personal Journey26:20 Transition to Japan and Family Influence27:26 Innovations in Oncology and Lifestyle Medicine29:26 Personal and Professional Shifts31:13 Reflections on Life and Career33:16 Community and Support Systems40:37 Business Challenges and Growth48:39 Final Thoughts and AdviceHere is what stays with us from this conversation:Cultivating a Purpose-Driven Life* Prioritise what truly matters: Major life decisions can be guided by core values like family, showing the importance of understanding and prioritising personal anchors.* Discover your 'Ikigai' (reason for being): Reflect on what provides meaning and purpose, such as striving to help others and make a positive impact on the world.* Live without regrets: Recognise the brevity of life and strive to live fully, enjoying each moment and making choices that leave no room for regret.Navigating Change and Embracing Personal Evolution* Be open to transformative career shifts: Acknowledge that career paths may involve significant pivots, moving from one specialty to another to achieve a broader impact or pursue new areas of interest.* Learn from unexpected challenges: Profound insights can emerge from significant, even tragic, events, shaping understanding and reinforcing the necessity of one's chosen field.* Step beyond your comfort zone for growth: Taking on new roles, especially those outside your previous experience, can lead to significant personal and professional development in areas like management and business.* Embrace discomfort as a catalyst for development: Growth often occurs when one is willing to be uncomfortable and challenge existing mindsets, such as the business aspects of a profession.Empowering Health and Well-being* Promote self-empowerment in health choices: Understand that personal control over lifestyle—including nutrition, movement, sleep, and avoiding harmful substances—is crucial for health outcomes, rather than solely relying on external interventions.* Recognise the power of small, cyclical steps: Even minor lifestyle adjustments can initiate an upward spiral of improved energy, physical activity, and sleep, leading to an enhanced quality of life.* Integrate holistic approaches into modern practices: Acknowledge the critical role of lifestyle medicine, including mindset and exercise, in preventing and managing illness, and mitigating treatment side effects.The Indispensable Role of Connection and Community* Draw strength from human connections: Understand that "no man is an island" and that connections with colleagues, patients, and the wider community provide strength, meaning, and inspiration.* Value mentors and supportive relationships: The guidance of mentors and a strong "tribe" or community are vital for support throughout one's life and career.Cultivating Compassion and Fairness* Develop empathy through diverse experiences: Biculturalism or living in different countries can foster the ability to relate to various backgrounds and perspectives, which is crucial in caring professions.* Maintain calmness and kindness in high-pressure environments: Even in stressful settings, remaining composed, kind, and giving are vital qualities.* Understand the lasting impact of genuine care: True empathy and kindness can profoundly influence others, leaving a lasting positive impression.Connect with Minako AbeListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 46m 13s | ||||||
| 8/5/25 | ![]() Eps 29 “From Burnout to Breakthrough: Redefining Your Career” with Aditi U Joshi MD | Today we are joined by Dr. Aditi Joshi, a telehealth and digital health expert.Aditi studied and worked in The US, starting in emergency medicine and then took opportunities to research and build telehealth practices, well before telehealth was understood. She was an early adopter and leader in this field.She is now a global digital health consultant, an author, speaker and practicing emergency physician.As the co-creator of the widely adopted Telehealth Success Framework, Aditi has helped shape how hospitals, health systems, and policymakers approach virtual care.She is the founder of Nagamed Consulting, where she advises health systems, and startups on telehealth implementation, digital health strategy and moreSo let’s dive in with Dr. Joshi as she shares how she navigated her own forks in the road—from emergency medicine to leading innovation in the telehealth field and also making decisions when to stop and make big personal decisions and changes in her life. We speak with her from her new home in Paris.Key moments in the podcast:02:37 Rapid Fire Questions with Dr. Aditi Joshi08:58 Journey into Medicine: Early Influences and Decisions12:07 Studying Abroad: Broadening Perspectives15:52 Mentors and Community Support in Medicine18:32 Transition to Digital Health: From Burnout to Telemedicine25:16 Exploring Telemedicine Opportunities25:53 Lessons from On-Demand Experience26:45 The Importance of Telemedicine Standards29:50 Navigating the COVID-19 Pandemic34:26 Transitioning from Jefferson42:24 Embracing New Opportunities47:26 Golden Nuggets of WisdomHere is what stays with us from this conversation:🌱 The Courage to Navigate Uncharted Paths* Trusting the Unseen Journey: Letting go of a fixed plan can open the door to unexpected opportunities. Aditi’s story reminds us that profound career shifts often begin with uncertainty—and that’s where possibility lives.* Breaking Free from the Grip of Fear: Fear can quietly hold us back from reimagining our lives. Stepping beyond it requires courage—but on the other side lies transformation, purpose, and often, joy.* The Power of the Pause: Moments of stillness are not empty—they're fertile ground. Intentional breaks can offer the clarity and perspective needed to make wiser, more aligned choices.📚 The Ever-Expanding Tapestry of Knowledge* No Learning is Ever Wasted: Even the most unexpected skills or experiences can later become invaluable. Knowledge—academic or intuitive—has a way of resurfacing when the moment is right.* Doing the Hard Yards:Immersing yourself deeply in the fundamentals of a new field builds resilience, competence, and confidence. There’s no shortcut to mastery—just meaningful effort.* Grounding Policy in Practice: Effective healthcare policy needs voices that have walked the floor. Real-world clinical experience brings grounded insight to abstract systems thinking.💡 Forging the Future of Healthcare: Resilience in Digital Transformation* Democratising Understanding: The Pandemic as Catalyst: COVID-19 brought technology to the forefront of healthcare—fast-tracking adoption and making it familiar to patients, providers, and policymakers alike.* The Rhythm of Innovation: Embracing the Backslide: After rapid growth often comes regression. It’s not failure—it’s recalibration. The dip can be part of embedding lasting, sustainable change.* Emergency Medicine: A Hidden Bridge to Innovation: The high-stakes world of emergency medicine demands agility, rapid thinking, and comfort with the unknown—traits that align perfectly with the needs of tech innovation.🌿 Designing a Life of Intent: Beyond the Professional Grind* Savoring Everyday Beauty: Life isn’t just about speed or output. Finding beauty in small moments—walking slowly, observing your surroundings—can be a powerful act of reclaiming presence.* Healing Through Expression: Creative acts like writing offer more than self-expression—they're tools for healing. In burnout’s wake, they help us reconnect, reflect, and reimagine.* Global Roots, Equity-Driven Vision: Early encounters with inequality shape a deep commitment to justice. Aditi’s childhood experiences fuel her dedication to equitable healthcare in a digital age.🤝 The Collective Ascent: Growing Through Community* No One Does It Alone: Behind every personal or professional turning point is a web of support. Classmates, mentors, and peers often become lifelines on the journey.* Leadership as Steady Presence: Great leaders aren't just strategic—they’re calm, generous, and human. Their way of showing up can leave a lasting mark on how others choose to lead.* Networks That Grow With You: Support systems shift as we grow. Recognising and nurturing evolving connections is part of thriving through life's ever-changing chapters.Connect with Aditi U JoshiListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 51m 52s | ||||||
| 7/22/25 | ![]() Eps 28 “Building Cultures of Kindness and Connection” with Jarrard (Jay) O’Brien | Joining us today is Jarrard (Jay) O’Brien, a leader in organisational development and culture transformation with over twenty years of experience spanning healthcare, government, and education.Jay’s career has taken him around the globe, from his role as the inaugural Chief Experience Officer at Alfred Health in Melbourne, to co‑founding South Australia’s Commission on Excellence and Innovation in Health, and shaping human‑centred design culture in New Zealand’s largest District Health Board. Currently, he is the Director of People and Culture at NHS Orkney, Scotland.On today’s episode we’ll dive into Jay’s decision to step into leadership in a remote island setting, explore how he integrates human‑centred design into large‑scale systems, and learn the lessons he’s gathered along a journey shaped by culture, strategy, and people-focused innovation.Key moments in the podcast:02:51 Rapid Fire Questions with Jay03:06 Life in Orkney vs. New Zealand04:49 The Story Behind the Brooch05:23 The Compassion Chamber06:32 Unapologetically Yourself08:47 Maori Culture and Its Influence12:11 Journey into Anthropology14:47 From Medicine to Anthropology18:09 Career Path and Human-Centered Design22:15 Organizational Values and Human Connection26:08 The Importance of Staff Involvement in Organizational Culture28:56 Human-Centered Design: A Balanced Approach32:03 Innovative Solutions in Healthcare Design34:17 Personal and Professional Growth Through Human-Centered Design36:11 Navigating Disappointments and Learning from Mistakes38:35 The Role of Executive Teams in Culture Change42:04 Life Decisions and Career Moves45:57 Golden Nuggets for Navigating Life's Forks in the RoadHere is what stays with us from this conversation:Lead with Compassion and Connection* True leadership begins with empathy, understanding, and a genuine desire to connect with others.* Cultures thrive when kindness is woven into everyday interactions.* A work environment can become a "compassion chamber," offering a space for genuine human connection, listening, and kindness.Embrace the Unknown as a Path to Growth* Uncertainty is not a barrier but an invitation to evolve.* The greatest breakthroughs often emerge from stepping into the unfamiliar with courage.Design with Humanity at the Center* Solutions that transform organizations start with listening deeply to those they serve.* Human-centered design unlocks creativity and collaboration across all levels.* Inviting diverse perspectives and skillsets can lead to remarkably creative and impactful solutions, even through small environmental tweaks.* A positive patient/customer experience cannot exist without a supported and empowered workforce.The Power of a Trusted Network* No leader succeeds alone. Seek wisdom and support from those who share your values and vision. Form a "golden net" of bright minds that provides diverse perspectives and support.* Collaboration and shared insight create resilience during challenging times.Align Actions with Inner Motivations* Clarity comes from understanding what truly drives you.* When personal values and professional choices align, meaningful impact follows.Connect with Jarrard O’BrienListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 50m 46s | ||||||
| 7/9/25 | ![]() Eps 27 “Finding the Human Element in Every Endeavor” with Dr. Josefin Elzén Junker | Today’s guest is someone who brings a deep philosophical view to her work and her life. Dr. Josefin Elzén Junker is a Senior Consultant in Cardiothoracic Anesthesia and Intensive Care Medicine at Karolinska University Hospital in Stockholm, Sweden, one of the leading medical institutions in Europe.Dr. Elzén Junker is not only a leading clinician but also a critical care transport physician, flying patients across vast distances in specially equipped ICU aircraft. She’s also a researcher and educator, with contributions to lung ultrasound and perioperative care that have shaped how we respond to crises like COVID-19 pandemic.Whether she’s guiding a team through a complex heart surgery or navigating the skies with a critically ill patient, Dr. Elzén Junker brings clarity and compassion to every moment.Lets dive in, to our conversation with Dr. Josefin Elzén Junker.Here is what stays with us from this conversation:Cultivate Deep Human Connection and Vulnerability* True strength lies in emotional honesty, reflecting on hard experiences and sharing them with others.* See the patient as the heart of the team, building trust and safety as foundations for care.* Collaboration thrives when patients and families are seen as partners, not just recipients.* Emotional presence in tough moments can bring unexpected peace and clarity.Champion Equity and Purpose-Driven Service* Believe that everyone, regardless of where they live, deserves access to quality care.* Tackle inequality by bringing services to those who least expect them.* Find deep purpose in leading initiatives that address unmet systemic needs.Lead with Courage, Collaboration, and Growth* Own your growth. Seek out roles that challenge norms and spark learning.* Greater responsibility can unlock more freedom and influence over your work.* Build strong, diverse teams by enabling each person to thrive with the right tools and support.* In crisis, the commitment of a unified team is powerful, back it with consistent care and resources.* Know when to escalate challenges beyond your team to secure meaningful change.Embrace Lifelong Learning and Curiosity* Research drives progress. Stay committed to learning from others and pushing for better.* Relentless curiosity fuels innovation, always ask, “Is there a better way?”* Every patient, every moment is an opportunity to approach with fresh eyes and humility.Prioritise Well-being and Inclusive Connection* Ask for help, it’s a strength, not a weakness. Support is often just a conversation away.* Care for yourself first; it’s the foundation for caring for others.* Recharge by doing what energises you, personally and professionally.* Step toward those who seem different; connection dissolves division.* Surround yourself with people who inspire you. Let their brilliance be a source of learning, not intimidation.Connect with Dr. Josefin Elzén JunkerListen to this podcast on Spotify or Apple or subscribe to it on Substack. We would love it if you would leave us a comment, screenshot the episode and tag us on social, and share this episode with your community so that they can better navigate their forks in the road.This is an original podcast by Flyntrok. We help organisations, communities and individuals change and adapt to a new world. You will Find Flyntrok on LinkedIn, Instagram and X.Hosted by Stephen Berkeley and Anne BolandProduced by Rajeev Nedumaran of Studior.Music by Damian Smith of Bespoke Music.Art work by Ben Tibbin of Mozmo Creative andSocial Media Creations by Alana Rauert of Muse Communications.Disclaimer: The views expressed in this episode were those of the hosts and the guest, not of any entity they work for or with. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit flyntrok.substack.com | 46m 53s | ||||||
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