Insights from recent episode analysis
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Estimated from 1 chart position in 1 market.
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- 🇬🇧GB · Careers#1745K to 30K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
2.5K to 15K🎙 ~2x weekly·63 episodes·Last published 1w ago - Monthly Reach
Unique listeners across all episodes (30 days)
5K to 30K🇬🇧100% - Active Followers
Loyal subscribers who consistently listen
2K to 12K
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On the show
From 10 epsHost
Recent guests
Recent episodes
Is Your Member Experience Giving DMV Vibes?
Jun 23, 2026
Unknown duration
Technology Moves in Dog Years
Jun 16, 2026
Unknown duration
OOPS! ALL MERGERS
Jun 9, 2026
Unknown duration
I'm Not Lazy. I'm Just a Pessimist.
May 12, 2026
Unknown duration
Your Community Impact Is Probably Not a Secret Worth Keeping
Apr 28, 2026
26m 30s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/23/26 | Is Your Member Experience Giving DMV Vibes? | The experience is where trust gets made or broken. Credit unions have always assumed theirs was safe. But somewhere between the app that locks you out and the branch that feels like a Saturday at the DMV, that assumption started expiring. In this episode: Why credit union values are failing to connect with younger generations and what to do about it What member data credit unions already have and are not acting on nearly enough Whether the trust advantage credit unions have long assumed over banks is still real A huge thanks to our sponsor, Pure IT. Host: Joshua Barclay Co-host: Becky Reed Guest: Kaylee Ganus, Chief Marketing Officer, United Federal Credit Union | — | ||||||
| 6/16/26 | Technology Moves in Dog Years | Credit unions are running networks that look nothing like the ones they started with. Knowing exactly what is connected, who approved it, and what it permits turns out to be harder than it sounds. In this episode: Who is actually on the hook when a fintech vendor relationship goes wrong Why routine connectivity decisions carry risks that boards rarely understand What regulators actually expect when they ask credit unions to prove their vendor oversight is real A huge thanks to our sponsor, Pure IT Host: Joshua Barclay Sponsored Guests: Trent Henson, CIO, Pure IT Kyle Stutzman, SVP of Product Strategy, Kinective | — | ||||||
| 6/9/26 | OOPS! ALL MERGERS | Read the show notes and full transcript on our site: growyourcreditunion.com Somewhere out there is a credit union board that poured themselves a bowl of nutritious succession planning. Most boards just grabbed the wrong box. In this episode: Why transformation failures almost never start with the technology and what leaders are missing before the project begins Why young credit union professionals organized a panel at GAC to say the door to leadership is locked and what it will take to open it Which metrics credit unions treat as gospel that are actually just comfort numbers on a dashboard A huge thanks to our sponsor Pure IT. Learn more at pureitcuso.com. Host: Joshua Barclay Co-host: Becky Reed Guest: Brian Waldron, President and CEO, Dort Financial Credit Union | — | ||||||
| 5/12/26 | I'm Not Lazy. I'm Just a Pessimist. | Read the show notes and full transcript on our site: growyourcreditunion.com Your team is not underperforming because they are lazy. They are underperforming because they stopped believing that what they do changes anything. That is not a motivation problem. It is a leadership problem. And it has a fix that does not involve a single town hall or strategy deck. In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Monica Meyerand, VP of Community Impact and Partnerships at OneAZ Credit Union, to discuss what to do when your team stops believing their actions matter, why succession planning keeps failing at the board level, and whether credit unions should be going narrower not broader to stay competitive. | — | ||||||
| 4/28/26 | Your Community Impact Is Probably Not a Secret Worth Keeping✨ | community impactcredit unions+4 | Kathryn Davis | Valley First Credit Union | — | credit unionscommunity support+4 | — | 26m 30s | |
| 4/7/26 | Dictators Don't Make Great Merger Partners✨ | mergersleadership+4 | Stacy Armijo | Amplify Credit Union | — | merger collapseleadership character+4 | — | 32m 38s | |
| 3/10/26 | We Keep Swiping Right On New Vendors When We Really Need Couples Therapy✨ | vendor relationshipscredit union challenges+3 | Mike Valentine | BCU | — | credit unionvendors+4 | — | 33m 59s | |
| 2/17/26 | We're Duct-Taping 25 Systems Together and Calling It Integration✨ | credit unionstechnology integration+3 | Michael Goad | Dow Credit Union | — | credit unionstechnology+5 | Pure IT | 30m 48s | |
| 2/10/26 | We Want You To Tell Us When Nothing Suspicious Is Happening✨ | deregulationcredit union leadership+3 | Doug Wadsworth | Keep it Simple, CEOTri-CU Credit Union+1 | — | deregulationcredit union+4 | Pure IT | 31m 56s | |
| 2/3/26 | Don't Forget To Remove Your Prompt From That Next Email (LIVE from CU Intersect)✨ | AI in the workplacework efficiency+3 | Elizabeth OsborneJack Smith | Great Lakes Credit Union | New Orleans | AI workslopcredit unions+3 | Pure IT | 47m 35s | |
Want analysis for the episodes below?Free for Pro Submit a request, we'll have your selected episodes analyzed within an hour. Free, at no cost to you, for Pro users. | |||||||||
| 1/27/26 | 1995 Called, It Wants Its Compensation Package Back✨ | compensation packagesemployee retention+3 | James McBrideDavid Simms | — | — | CEO compensationemployee benefits+3 | CU Benefit | 39m 57s | |
| 1/20/26 | "If I Just Work 24 Hours a Day, I'll Get More Done"✨ | work-life balanceemployee burnout+3 | Ray Ragan | Securityplus Federal Credit Uniongrowyourcreditunion.com+2 | — | burnoutproductivity+5 | CU Benefit | 30m 55s | |
| 1/13/26 | Maybe The Real Growth Was The Members We Made Along The Way✨ | member growthcredit unions+3 | Elizabeth Osborne | Great Lakes Credit Union | — | credit unionsmember engagement+4 | CU Benefit | 40m 19s | |
| 1/6/26 | The Five Dollar Fake CEO✨ | deepfake technologyransomware attacks+3 | Brian Hinze | Advia Credit UnionNCUISAO.org | — | deepfakeransomware+3 | NCU-ISAO | 32m 33s | |
| 12/16/25 | We Make It So Freaking Super Hard To Make That First Deposit | Read the shownotes and full transcript on our site: growyourcreditunion.com A huge thanks to our sponsor, NCU-ISAO — Visit ncuisao.org/gycu to learn more. Credit unions added 3 million new members last year, but 64% never made a single deposit or showed real activity. The problem isn't just about engagement strategy or welcome emails—it's that credit unions may just be making the fundamental act of depositing money unreasonably difficult. In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Mike McWethy, Executive Vice President at Texans Credit Union, to hit on these three topics: Why two-thirds of new members never make a deposit Show me what your roadmap was two years ago What credit unions should solve for in housing affordability CU Intersect is a dedicated cybersecurity, technology, and organizational resilience conference built specifically for credit unions. A collaboration between NCU-ISAO and Pure IT, the conference brings together security leaders, technology professionals, and risk management experts from across the credit union industry. Watch this video to learn more | — | ||||||
| 12/9/25 | You Can't Convert A Stadium If Your App Sucks | Read the shownotes and full transcript on our site: growyourcreditunion.com A huge thanks to our sponsor, NCU-ISAO — Watch this video or visit ncuisao.org/gycu to learn more. Credit unions invest heavily in stadium naming rights and campus partnerships to reach younger members, but those partnerships fall flat when the mobile app experience disappoints. Gen Z has been Wescom Financial's fastest growing segment since 2023 because they treat digital experience as strategy, not an IT checkbox. In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Ashley White, Senior Vice President and Chief Marketing Officer at Wescom Financial, to talk about: How sports and university partnerships build awareness with Gen Z Why Wescom's mobile app ratings outperform most credit unions How removing student financial barriers translates to member growth Wescom Financial's success with Gen Z isn't about bigger budgets or better partnerships—it's about treating digital experience as foundational strategy while meeting younger members where they already are. | — | ||||||
| 12/2/25 | We Don't Measure Our Members By Dollars | Read the shownotes and full transcript on our site: growyourcreditunion.com Credit unions face steep member acquisition costs while losing 15% of their membership annually. But the institutions treating acquisition costs as the primary metric are missing what actually drives member loyalty, referable experiences, and long-term value that can't be calculated on spreadsheets. In this episode of Grow Your Credit Union, host Joshua Barclay welcomes Ray Ragan, CIO at Securityplus Federal Credit Union, as guest co-host, along with Kathy Day Shelton, SVP and Chief Operating Officer at MECU Credit Union, to explore: Why measuring members by dollars misses the point How referable experiences create compounding growth Finding strategic thinking time in an age of constant distraction The one pain point every credit union executive wants to eliminate Why core system limitations constrain innovation more than anything else A huge thanks to our sponsor, PFP Services. If you want to learn more about PFP Services, watch this video or visit their site. | — | ||||||
| 11/18/25 | Don't Ask Me! Ask the Robots! | Read the shownotes and full transcript on our site: growyourcreditunion.com Want to learn more about SBS CyberSecurity? Watch this video or visit SBSCyber.com The credit unions succeeding with AI didn't wait for comprehensive vendor solutions or regulatory clarity. They started asking one question: what can employees do with AI today? In this episode of Grow Your Credit Union, host Joshua Barclay welcomes Raymond George, CIO of Clearview Federal Credit Union, as guest co-host, along with sponsored guest Chad Knutson, CEO of SBS Cybersecurity, to explore: Real AI use cases beyond the hype Why vendor management is such a struggle How AI can help you prepare for NCUA exams Why the chief AI officer might become your most important hire Want to know what credit union professionals are really saying about cybersecurity preparedness? Get the exclusive 2025 Executive Report: The State of Cybersecurity in Credit Unions for key trends, emerging risks, and practical steps you can take today. A huge thanks to our sponsor, SBS CyberSecurity SBS CyberSecurity partners with hundreds of credit unions across the U.S. to deliver tailored cybersecurity solutions that go beyond compliance. We understand the unique challenges credit unions face — limited resources, evolving threats, and increasing regulatory pressure. Our team speaks your language and knows your examiners. Learn more at SBSCyber.com | — | ||||||
| 11/12/25 | Culture Bridges The Pay Gap | Read the shownotes and full transcript on our site: growyourcreditunion.com Want to learn more about SBS CyberSecurity? Watch this video or visit SBSCyber.com The top 10 credit unions pay their employees $25,000 more annually than the rest of the industry, but smaller credit unions aren't losing talent wars when they compete on what money can't buy. Culture, flexibility, and growth opportunities close compensation gaps that seem insurmountable on paper, and the credit unions understanding this difference are winning employees who could make more elsewhere. In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome back Brian Lee, President and CEO at Arizona Central Credit Union, to explore: Whether the top 10 credit unions' compensation advantage creates a real talent war. What new leaders should prioritize in their first 90 days. What it actually means when a credit union launches its own stablecoin. A huge thanks to our sponsor, SBS CyberSecurity SBS CyberSecurity partners with hundreds of credit unions across the U.S. to deliver tailored cybersecurity solutions that go beyond compliance. We understand the unique challenges credit unions face — limited resources, evolving threats, and increasing regulatory pressure. Our team speaks your language and knows your examiners. Learn more at SBSCyber.com | — | ||||||
| 11/4/25 | The Retirement Plan That Requires A Merger | Read the full shownotes and transcript on our site: growyourcreditunion.com Want to learn more about SBS CyberSecurity and TRAC? Watch this video or visit SBSCyber.com Credit unions often wait until CEOs announce retirement to figure out compensation packages, creating situations where merger deals become the path to executive payouts instead of succession planning. The industry that preaches long-term thinking for members sometimes forgets to apply that same logic to leadership transitions, and the consequences show up in merger statistics and talent gaps. In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome back Nolan Waltman, EVP and Chief Operating Officer at First Service Credit Union, to explore: How rate cuts create refinancing opportunities and operational nightmares. Why compensation structures trap credit unions between rewarding past leaders and attracting future ones. Whether rising operating costs signal something more serious than inflation. A huge thanks to our sponsor, SBS CyberSecurity SBS CyberSecurity partners with hundreds of credit unions across the U.S. to deliver tailored cybersecurity solutions that go beyond compliance. We understand the unique challenges credit unions face — limited resources, evolving threats, and increasing regulatory pressure. Our team speaks your language and knows your examiners. | — | ||||||
| 10/21/25 | You Can't Save Yourself To A Profit | Read the full shownotes and transcript on our site: growyourcreditunion.com In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome John Wilkening, EVP and Chief Banking Officer at Tech Credit Union, to explore why small credit unions are choosing extinction over growth, what the Great Recession taught leaders about managing both sides of the balance sheet, and how removing pressure from employees creates better results than adding quotas. | — | ||||||
| 10/7/25 | Great Executives Are The Exception, Not The Rule | Credit unions promote people into executive roles based on tenure and technical skills, then wonder why leadership feels like amateur hour when the stakes keep getting higher. The industry that prides itself on developing people has somehow forgotten that managing databases doesn't prepare you to manage board dynamics, and knowing compliance doesn't teach you to read the room. In this episode of Grow Your Credit Union, hosts Joshua Barclay and Becky Reed welcome Jason Tilley, CIO at First Advantage Federal Credit Union, to explore what separates truly effective executives from those who struggle to deliver results, why credit unions are focusing on the wrong part of the digital asset opportunity, and how cybersecurity preparation separates the survivors from the statistics. Key Topics What does it actually take to be a great executive right now? Credit unions are chasing custody when they should be chasing payments Cybersecurity preparation separates survivors from statistics Key Takeaways Develop political intelligence alongside technical competence to succeed in executive roles Digital asset opportunity lies in payment infrastructure, not custody services Cybersecurity preparation requires cultural discipline and regular exercise, not just policy documentation Executive greatness demands synthesizing diverse input into clear direction while maintaining team alignment AI-powered threats require proactive policy development to protect institutional data "You have to trust your staff. You have to get input from your staff. Seek out external sources of truth. You don't know everything you don't know." - Jason Tilley "There is a diplomacy piece to being a CEO that is something that is not as applicable or as important in the other areas of the C-suite." - Becky Reed | — | ||||||
| 9/23/25 | The Board Recruitment Crisis Nobody Wants to Admit | Head over to growyourcreditunion.com to see all of our episodes and full transcripts. How does your board member selection process compare to your hiring procedures for other positions? Many credit unions have detailed vetting for staff roles that includes background checks and multiple interviews. Could similar rigor benefit board recruitment? In this episode, hosts Joshua Barclay and Becky Reed welcome Stacie Sloan, COO at Johns Hopkins Federal Credit Union, to explore the impossible choice between digital perfection and community roots, why board recruitment feels like amateur hour compared to executive hiring, and how the GENIUS Act could determine whether credit unions control payments or become glorified middlemen. Key Topics Can you really choose between digital perfection and community roots? Why board recruitment feels like amateur hour The payments war credit unions are losing by default Key Takeaways Stop treating digital tools and community relationships as competing priorities Board recruitment requires the same rigor as executive hiring, with skills matrices replacing referral networks Payment innovation through stablecoin technology will separate leaders from followers The institutions building payment capabilities now will own their member relationships tomorrow "Hands down, relationships. That's what credit unions are all about. But if you want to keep them and you want to engage them, we have to deliver digitally as well." - Stacie Sloan "If credit unions wait to get engaged in this space, they're going to be beholden to the same giant fintechs that provide them technology today." - Becky Reed | — | ||||||
| 9/9/25 | Your Members Are Broke Because You Won't Sell Them Anything | Credit unions pride themselves on member service, yet they systematically withhold information about products that could save members thousands annually. In this episode, hosts Joshua Barclay and Becky Reed welcome Anand Solanki, CFO and head of product management at Citadel Credit Union, to explore why the shift from service to sales culture starts with purpose, how Silicon Valley product thinking can transform credit union innovation, and what really drives merger decisions when there's no financial windfall waiting. Key Topics Sales isn't a dirty word when members are leaving money on the table Credit unions move at the speed of snails while fintechs eat their lunch The merger question isn't about survival, it's about member impact Key Takeaways Reframe sales as member education and value delivery Member expectations are set by their best digital experiences, not banking ones Innovation velocity matters more than scale in today's environment Merger decisions should be driven by member value, not leadership convenience "We are doing our own members a disservice if we did not show them all of the value that our product offerings can have." - Anand Solanki "Selling is service and service is selling." - Becky Reed Visit growyourcreditunion.com to read the full transcript | — | ||||||
| 8/19/25 | Win at Digital Without Losing the Human Touch | Your apps are better, your processes smoother, your metrics stronger. But as members go increasingly digital, are you accidentally engineering yourself out of their lives? In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Tim Schmitt, Chief Experience Officer at PFP Services, to explore why the biggest member experience mistake might be hiding in plain sight, how protection products can become trust-builders instead of payment-killers, and what's actually driving credit union growth. A huge thanks to our sponsor, PFP Services. Credit Unions know that engagement is key to success. PFP Services brings expertise, resources, and passion to help you build strong connections with your members. Our goal is to grow your credit union together, forming lasting bonds every step of the way. Partnering with us means a mutually beneficial relationship with absolutely no cost! Visit familysecurityplan.com/credit-unions/ to learn more. | — | ||||||
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1 placement across 1 market.
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1 placement across 1 market.