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On the show
From 10 epsHosts
Recent guests
Recent episodes
Rob Boeye on the next wave of HME growth
Jun 17, 2026
11m 04s
Mitch Yoel on high-growth clinical partnerships
May 13, 2026
15m 01s
Lauren Barranti on the cost of disorganization
Apr 15, 2026
10m 04s
Ronda Buhrmester on the bottleneck that’s costing you
Mar 20, 2026
15m 18s
Justin Lewis provides an AI reality check
Feb 16, 2026
14m 18s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/17/26 | Rob Boeye on the next wave of HME growth | Welcome to a special episode of HME News in 10, sponsored by Parachute Health. In this episode, Rob Boeye, executive vice president of HME for Parachute Health, breaks down how embracing technology in the ordering process can help you capture and win business with not only clinicians, but also payers and health systems. Boeye emphasizes that in the current environment of shifting referral source, payer and health system expectations, providers that are winning look at digital ordering as part of what he calls their “relationship infrastructure.” “The ERPs made chaos manageable, and I think what digital ordering is doing is making growth possible,” he said. Hosts: Liz Beaulieu Theresa Flaherty Guest: Rob Boeye | 11m 04s | ||||||
| 5/13/26 | Mitch Yoel on high-growth clinical partnerships | Welcome to a special episode of HME News in 10, sponsored by Rhythm Healthcare. In this episode, Mitch Yoel, chief operating officer at Rhythm Healthcare, shares what it really takes for durable medical equipment (DME) providers to rise to the top of a hospital’s referral list. His starting point is simple but critical: Does your messaging sound transactional, or does it sound clinical and compelling? “I believe the future winners – especially in oxygen therapy – won’t just be equipment distributors,” he said. “They’ll be clinically fluent partners, helping hospitals improve outcomes after discharge.” Yoel breaks down what it takes to become that partner, from leveraging evidence-based decisions to eliminating disconnects around equipment selection. Hosts: Liz Beaulieu Theresa Flaherty Guest: Mitch Yoel | 15m 01s | ||||||
| 4/15/26 | Lauren Barranti on the cost of disorganization✨ | cost of disorganizationHME providers+2 | Lauren Barranti | HME News in 10HME | — | long-term price compressionclosed payer networks+2 | Tactical Back Office | 10m 04s | |
| 3/20/26 | Ronda Buhrmester on the bottleneck that’s costing you✨ | intakedenials+3 | Ronda Buhrmester | HME News in 10HME | — | referralspayer rules+1 | Prochant | 15m 18s | |
| 2/16/26 | Justin Lewis provides an AI reality check✨ | AIpatient experience+1 | Justin Lewis | ReSupply LiveCall ServiceHME News in 10 | — | BrightreeReSupply LiveCall Service+2 | Brightree | 14m 18s | |
| 1/15/26 | CGM Competitive Bidding✨ | continuous glucose monitorsMedicare competitive bidding+1 | Brian O’Neill | continuous glucose monitorsthe Centers for Medicare & Medicaid Services+4 | — | CGMMedicare+2 | DDP Medical Supply | 7m 58s | |
| 12/17/25 | Mitch Yoel on the hidden economy of POCs✨ | portable oxygen concentratorshidden economy+2 | Mitch Yoel | portable oxygen concentratorsHME News in 10+1 | — | cost-of-servicetech labor+2 | Rhythm Healthcare | 18m 03s | |
| 11/19/25 | Steve Cela on why you can't fix what you can't see✨ | workflow leaksrevenue+4 | Steve Cela | HME News in 10SOS+3 | — | HME NewsStrategic Office Support+1 | Strategic Office Support | 14m 42s | |
| 10/23/25 | Nick Bush on trust and speed in HME✨ | consumerism in health careHME providers+3 | Nick Bush | Smart ProductsHME+2 | — | health caremedical equipment+2 | Direct Supply | 13m 49s | |
| 9/24/25 | Doug Francis on the POC ‘tipping point’✨ | portable oxygen concentratorsHME industry+2 | Doug Francis | portable oxygen concentratorsHME News in 10+1 | — | HME trailblazerstechnology-forward company+1 | Rhythm Healthcare | 14m 27s | |
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| 8/20/25 | Jim Dragatsis on the nuance of resupply✨ | resupplypatient engagement+2 | Jim Dragatsis | CPAP therapyHME News in 10 | — | communication strategiesattrition rates+1 | ACU-Serve | 14m 57s | |
| 7/23/25 | Joey Graham on tackling the ‘silent killers’ in your RCM process✨ | revenue cycle managementfinancial stability+4 | Joey Graham | HME NewsHME+1 | — | silent killerstransformative RCM | Prochant | 11m 11s | |
| 6/24/25 | Harold Davis on raising the bar | Welcome to a special episode of HME News in 10 sponsored and developed by Healthcare Quality Association on Accreditation. Today’s guest is Harold Davis, director of survey services for the Healthcare Quality Association on Accreditation. He joins HME News in 10 to talk about how accreditation improves patient care. “Most providers want to do things right,” he said. “Most are accepting of the accreditation process because they view it as a process that actually improves their business.” Davis also talks about why accreditation is a year-round endeavor. Hosts: Liz Beaulieu Theresa Flaherty Guest: Harold Davis | 8m 42s | ||||||
| 5/22/25 | Noel Tauzin on joining the evolution | Welcome to a special episode of HME News in 10 sponsored and developed by Brightree. Today’s guest is Noel Tauzin, head of revenue cycle management for Brightree. He joins HME News in 10 to talk about how, when providers marry the power of technology with outsourced services, that’s “where the magic happens.” It unlocks their efficiency and growth, deepens their patient care, allows them to keep pace with payer requirements, and increases their adaptability to market changes. "I think this evolution positions providers to thrive in a dynamic health care environment, delivering high-quality, patient-focused services,” he says. Hosts: Liz Beaulieu Theresa Flaherty Guest: Noel Tauzin | 12m 01s | ||||||
| 4/21/25 | Zeb Pirzada on speaking the HME language | Welcome to a special episode of HME News in 10 sponsored and developed by MSI Health Solutions. Today’s guest is Zeb Pirzada, president and CEO of MSI Health Solutions. Pirzada joins HME News in 10 to discuss the value of providers taking a hard look at operational costs to find savings through outsourcing, including delivery services. As a former provider himself, Pirzada speaks their language, he says. “There’s a lot of small carriers out there that are not accredited and do not understand the HME industry,” he said. “MSI will bring in the industry expertise.” Hosts: Liz Beaulieu Theresa Flaherty Guest: Zeb Pirzada | 7m 22s | ||||||
| 3/20/25 | Steve Cela on feeding the machine | Welcome to a special episode of HME News in 10 sponsored and developed by Strategic Office Support. Today’s guest is Steve Cela, president of Strategic Office Support (SOS). He joins HME News in 10 to talk about how HME providers should look at their workflow and revenue cycle management as a machine that needs to be optimized and continually maintained. “It's beautiful to see, right, when you see an efficient machine,” he said. “Because in my mind, it’s dollars every time you touch something. When you see these companies that have their processes down right, when you see them creating templates that drop down, when you see them 30 days ahead on their recertifications and their PARs, so their resupply can just go right out the door and the resupply person is just cranking orders...It’s beautiful to see.” Cela gives us the keys to this machine, including maximizing your EMR, embracing AI and leveraging outsourcing. Hosts: Liz Beaulieu Theresa Flaherty Guest: Steve Cela | 17m 40s | ||||||
| 2/25/25 | Addison Perrymond on making technology deliver | Welcome to a special episode of HME News in 10 sponsored and developed by Brightree. Today’s guest is Addison Perrymond, head of product management for Brightree. He joins HME News in 10 to talk about why HME providers need to mine technology for “strategic transformation tools that deliver real business outcomes.” “What we find is that our customers are looking at individual tasks and trying to incrementally make those better,” he says. “But if we reimagine that and say, ‘What is the outcome you’re aiming for,’ we can really solve that in a unique way.” We also walk through all the buzzwords, whether it’s labor (how you make good performers great), automation (how you address not only efficiency but care quality) and data (how you use it meaningfully and responsibly). Hosts:Liz BeaulieuTheresa Flaherty Guest:Addison Perrymond | 15m 50s | ||||||
| 1/16/25 | Tom Ryan & Jay Witter on opportunity at ‘highest level’ | With a new Congress and a new administration in place, Tom Ryan and Jay Witter of AAHomecare return to the HME News in 10 podcast to talk strategy on the year ahead. They are already mapping out how to tackle the industry’s biggest priorities, including blended reimbursement rates, by engaging lawmakers, policymakers and even the D.O.G.E. "This is the 119th Congress,” says Ryan. “Let's put a star next to it." Hosts: Liz Beaulieu Theresa Flaherty Guests: Tom RyanJay Witter | 13m 05s | ||||||
| 11/20/24 | Tim Casey on turning the tide on repairs | Welcome to a special episode of HME News in 10 sponsored and developed by Numotion. Tim Casey, general counsel for Numotion, joins HME News in 10 to discuss the challenges with current CRT (complex rehab technology) service and repair, and the need for reform. One of the many challenges that people with disabilities face every day is a broken service and repair model. Casey discusses the primary root causes for the issues, along with recommendations for all stakeholders that need to be addressed. Numotion is the nation’s largest and leading provider of products and services to help individuals with mobility limitations maximize their health, personal independence and actively participate in everyday life. Hosts: Liz Beaulieu Theresa Flaherty Guest: Tim Casey | 15m 15s | ||||||
| 9/24/24 | Dr. Shalini Paruthi on why we’re talking about sleep - nonstop | Today's guest is Dr. Shalini Paruthi, MD, a member of the American Academy of Sleep Medicine (AASM) who is board-certified in sleep medicine and internal medicine. She joins HME News in 10 to talk about how the current explosion in sleep technology is increasing awareness – and access – for consumers. “The most important thing is, we’re having a conversation about their sleep,” she said. “Consumer technology is certainly bringing up this conversation. It’s providing education, and we want people to come in and get tested, get answers and get treatment so they can live their best life.” Hosts: Liz Beaulieu Theresa Flaherty Guest: Dr. Shalini Paruthi | 11m 36s | ||||||
| 7/24/24 | Joey Graham on harnessing AI in RCM | Welcome to a special episode of HME News in 10 sponsored and developed by Prochant. Today’s guest is Joey Graham, chief revenue officer for Prochant. He joins HME News in 10 to talk about why artificial intelligence is no longer science fiction and how even health care and HME, which typically lag other industries in tech adoption, are finally catching on. He talks about how AI and automation tools, while they may require high upfront costs, have the potential for substantial ROI in revenue cycle management, especially when applied to high-throughput processes. He also talks about how to select and implement the best tools for your business. Hint: Ease into it and maintain “humans in the loop.” Hosts: Liz Beaulieu Theresa Flaherty Guest: Joey Graham | 18m 40s | ||||||
| 6/25/24 | Kyle Neese on happy mediums | Welcome to a special episode of HME News in 10 sponsored and developed by ACU-Serve. Today’s guest is Kyle Neese, recently named senior account executive at ACU-Serve. He joins HME News in 10 to talk about his resupply journey - from AllCall Connect, which was bought by Brightree, to React Health and now to ACU-Serve - and the importance of finding that "happy medium" between leveraging technological advancements and honoring patient experience. "As we have seen over the past 10 years, live calling and patient centricity will continue to be imperative to success,” he said. Neese also talks about how outsourcing resupply can be a godsend with today's staffing struggles and how these programs apply to more than just CPAP masks. Hosts: Liz Beaulieu Theresa Flaherty Guest: Kyle Neese | 8m 09s | ||||||
| 5/30/24 | Bill Mixon on empowering patient health | Welcome to a special episode of HME News in 10 sponsored and developed by Advanced Diabetes Supply. Today’s guest is Bill Mixon, CEO of Advanced Diabetes Supply. He joins HME News in 10 to talk about how ADS helps both health care providers and patients navigate the complex insurance landscape of diabetes technology and how the company empowers patients to make informed decisions about their health. “The key to this thing is adherence,” says Mixon. “And patients that get served in a high-touch environment tend to have higher compliance and adherence to the technology than someone who doesn’t.” Hosts: Liz Beaulieu Theresa Flaherty Guest: Bill Mixon | 11m 08s | ||||||
| 4/24/24 | Todd Usher on the importance of staying in your lane | Welcome to a special episode of HME News in 10 sponsored and developed by Tactical Back Office. Today’s guest is Todd Usher, founder of Tactical Back Office. He joins HME News in 10 to talk about how TBO and a new company, Tactical Call Center, are expanding and customizing their offerings while staying in their lane as staffing agencies. He also talks about why it's important that staff get real-life experience by “playing in the sandbox,” and how, despite the rise of artificial intelligence, “we still need humans to run our businesses.” Hosts: Liz Beaulieu Theresa Flaherty Guest: Todd Usher | 10m 22s | ||||||
| 3/27/24 | Ryan Wood on moving beyond securing the castle | Today’s guest is Ryan Wood, chief information security officer for VGM Group. He joins HME News in 10 to talk about how the cybersecurity and infrastructure landscape is quickly evolving, what will make Change Healthcare-like cyberattacks more common and why ChatGPT and the like are both a blessing and a curse. Hosts: Liz Beaulieu Theresa Flaherty Guest: Ryan Wood | 7m 26s | ||||||
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