How Withholding Information Complicates Management Transitions

About this episode

The episode discusses the complications of management transitions in co-ops and condos, focusing on trust issues and the withholding of critical information.

Behind many co-op and condo property management switches are stories of broken trust, hidden problems, and boards desperate for answers. Andre Kaplan, CFO at Orsid New York, and Scott Soifer, Senior VP at Maxwell-Kates, reveal some of the uncomfortable conversations that need to happen and why boards sometimes hide critical information during the hiring process. One Jackson Heights co-op cycled through three firms in five years before anyone delivered the truth about their finances. Another b...

People in this episode

Guests: Andre Kaplan, Scott Soifer

Topics covered

• management transitions
• co-op issues
• trust in management
• hiring process
• financial transparency

Keywords

• co-op
• condo
• management transition
• trust
• financial issues
• hiring process
• property management

Mentioned in this episode

Organizations: Orsid New York, Maxwell-Kates

Places: Jackson Heights

More episodes of How To Run Your Building! For Co-ops and Condos

• Behind the Chaos of NYC Building Transitions · December 29, 2025 · 16 min
• How Deferred Fixes Turn Healthy Buildings Into Financial Risks · December 15, 2025 · 38 min
• How to Turn a Two Million Dollar Crisis Into a Win · December 1, 2025 · 40 min
• Did Your Building's Budget Problems Start Years Ago? · November 10, 2025 · 34 min
• Why NYC Property Management Just Got Extremely Complicated · October 27, 2025 · 41 min
• Why Management Transitions Fail — and How to Avoid Disaster · October 13, 2025 · 36 min